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Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options
Which one of the following is NOT a type of Visual Task Board?
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
The ServiceNow platform includes which types of interfaces? (Choose three.)
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
What type of field allows you to look up values from one other table?
Group records are stored in which table?
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
What is the difference between a Ul Policy and Data Policy?
What are the three components of a filter condition?
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
How are local flow variables accessed in the Flow Designer Data panel?
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
How is a group defined in ServiceNow?
After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
When designing a flow, how do you reference data from a record, in that flow?
What do you call any component that needs to be managed in order to deliver services?
From a form, what would you click to add additional fields to the form? (Choose two.)
A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''
What is the primary application used to load data into ServiceNow?
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
What is specified in an Access Control rule?
What are two ways to generate an Event? (Choose two.)
What is a key difference between Reporting and Performance Analytics?
Which one of the following is an accurate list of changes that are captured in an Update Set?
What is NOT an example of a UI Action?
What Is the purpose of the Fitter navigator In the Application Navigator?
What are three security modules often used by the System Administrator? (Choose three.)
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
What is the purpose of the Event Registry?
What are the steps to retrieve an Update Set?
What is a no-code approach to control the mandatory or read-only state of a form field?
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
What is a Notification?
Which section of the ServiceNow UI allows you to perform a global search?
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities’ assignment group.
For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.
For Facilities, the item will be used for anyone in the company who needs room set up services.
However, both departments have their own service catalogs. What do you do, to support these requirements?
If you have the Impersonate role, what type of user are you not able to impersonate?
When importing data, what happens to imported rows, if no coalesce field is specified?
Which feature helps to automatically allocate a critical, high priority, service request to the appropriate assignment group or team member?
What does Natural Language Query allow you to do on a list?
What icon do you use to change the boon and color on a Favorite?
What type of query allows you to filter list data using normal words, instead of the condition builder?
What are the three key tables in an enterprise CMDO?
Choose 3 angwers
What do you click when you have made modification to your report, and your want to see the results without saving?
The ServiceNow platform supports a wide variety of plus-and-play application. You can choose from the included workflow or build your own workflow. Which of following these workflows are included in the platform?
On a form, which type of Geld has this icon which can be clicked, 10 S00 a preview of the associated record?
Which feature ensures data consistency white importing data using import sets and web services?
How would you distinguish between a Base Class table and a Parent Class table?
The Employee On-boarding team has asked for a way for managers to order computers, monitors, business Cards, and cell phones for new employees. How would you proceed to meet this requirement?
Many actions are included with flow designer, what are some frequently used core actions? Choose 4 answers.
What are the steps for importing data using an import set?
Which testing framework is used to test ServerNew Applications?
The wait time for end users is based on the round-trip between the client and the server. What activities are included in the round-trips?
What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?
Which module would you use to customize your instances banner image, text and colors?
A Homepage Admin > Pages > Branding
What section on a task record would you use to see the most recent update made to a record?
An order for new office equipment has Men placed through the Service Catalog. How would you view the lists of requests after the orders have Men placed?
When would you use the following steps?
1, Homepage Admin > Pages
2. Right click on Homepage record
3. Select Unioad Portal Page
What policies are applied to all data entered into the platform (i.e., through a record form (UI), Import Sets, or Web Services)?
A customer has asked for the following updates to a form:
* Make Resolution code mandatory, admin state is changed to Resolved.
* Hide major incident check box, unless logged in user has Major incident Manager role
What type of rules (s) would you use to implement this requirement?
What are the three key tables in an enterprise CMDB? Choose 3 answers.
Which data consistency settings can be achieved using UI Policy?
Choose 3 answers
What are the main components of the Form Design interface? (Choose three.)
A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:
* Requested for
*Requested by
* Approving manager
* Delivery instructions
All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?
A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?
You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application?
When you are viewing a record, like an incident, how can you detect if someone else is also actively working on the Incident? (Choose 2 answers)
In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?
When importing data from a spreadsheet, which step defines where the incoming data columns will be written in the receiving table?
What are advantages of using Flow Designer? (Choose three.)
When adding a related list to a form, you choose the related list from the list callector,
What is an example of a related list you might see on the list collector? Choose 3 answers:
Which low components allow you to specify when a flow should be run?
When selecting the Target table for an import, which tables can you select?
Choose 3 answers
What are the three key tables in an enterprise CMDB? (Choose three.)
The Report Designer contains different sections for configuring your report. Which section is used to specify grouping and calculations to be run against me data?
On a list, what does each row show?
What are examples of Ul Actions, relating to Lists?
Choose 4 answers
Record numbers have to be manually incremented
database live at the Data Center.
Which one of the following statements best describes the purpose of an Update Set?
What is a way that you can mark a knowledge article for review?
When using the Load Data and Transform Map process, what is the Mapping Assist used for?
Tables are made up of which of the following?
A User is stored in which table?
What is the purpose of flagging an article in a knowledge base?
Which one of the following statements applies to a set of fields when they are coalesced during an import?
What refers to an application or system that accesses a remote service or another computer system, known as a server?
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)
Reports can be created from which different places in the platform? (Choose two.)
The display sequence is controlled in a Service Catalog Item using which of the following?
UI Action can prompt that an Incident has been successfully submitted.
Data Policy can enforce mandatory data on import.
What is the purpose of a Related List?
Where can Admins check which release is running on an ServiceNow instance?
A role is recorded in which table?
When working on a form, what is the difference between Insert and Update operations?
ServiceNow uses what term to describe all the data saved within a particular form?
The baseline Service Catalog homepage contains links to which of the following components?
A Service Catalog may include which of the following components?
What is the function of user impersonation?
What is a schema map?
What is generated from the Service Catalog once a user places an order for an item or service?
Which of the following statements is true when a new table is created by extending another table?
How is the Event Log different from the Event Registry?
Which are valid Service Now User Authentication Methods? (Choose three.)
From the User menu, which actions can a user select? (Choose three.)
When searching using the App Navigator search field, what can be returned? (Choose four.)
Which one of the following statements describes the purpose of a Service Catalog workflow?
ServiceNow is a single-instance, multiple tenant architecture?
Which one of these applications is available to all users?
Business Rules are used to enforce mandatory data on a form.
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
Where would you go in ServiceNow to order services and products offered by various departments?
A group is stored in which table?
Which tool is used to have conversations with logged-in users in real-time?
Which one of the following statements describes a characteristic of role assignment?
There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces
Which one of the following statements is true about Column Context Menus?