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ServiceNow CIS-SM Certified Implementation Specialist - Service Mapping Exam Practice Test

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Total 60 questions

Certified Implementation Specialist - Service Mapping Questions and Answers

Question 1

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

Options:

A.

Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B.

The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D.

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Question 2

In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

Options:

A.

Connection Sections are executed one by one and connections will result from each successful section.

B.

Connection Sections are executed randomly and connections will result from each successful section.

C.

Connection Sections are executed one by one in the order they are listed until the first successful section.

D.

Connection Sections are executed one by one in the order they are listed with a connection created from the last successful section.

Question 3

Which one of the following best represents the output from the following Regular Expression?

([\w\d\-\.]+)

Options:

A.

Match a single character in the list between one and unlimited times.

B.

Match a single character in the list one time.

C.

Match a single character in the list between one and three times.

D.

Match a single character in the list between one and ten times.

Question 4

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

Options:

A.

Port scan

B.

Classification

C.

Classification and Identification

D.

Identification and Exploration

Question 5

How many ServiceNow instances can one MID Server connect to?

Options:

A.

1

B.

5

C.

Up to 255

D.

Unlimited

Question 6

Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?

Options:

A.

Management IP address

B.

MAC address

C.

Public IP address

D.

MIB address

Question 7

Assume an Apache Web Server Identifier Entry is configured as shown:

Question # 7

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

Options:

A.

An identification error will occur.

B.

The Apache Web Server CI will be reclassified as a Web Server CI.

C.

The Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMDB.

D.

A duplication error will occur.

Question 8

When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?

Options:

A.

Set variable

B.

Match

C.

Create connection

D.

Parse file

Question 9

Which one of the following is the most common risk that can negatively impact a Service Mapping

engagement?

Options:

A.

The customer external firewall does not meet the requirements needed for the Service Mapping MID Server to communicate with their ServiceNow Instance.

B.

MID server resource requirements are beyond capacity of the customer.

C.

Customer security team is not made aware early enough in the engagement of the credential requirements.

D.

Customer is not using Active Directory for credential authentication.

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Total 60 questions