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ServiceNow CAD Certified Application Developer - ServiceNow Exam Practice Test

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Total 210 questions

Certified Application Developer - ServiceNow Questions and Answers

Question 1

For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?

Options:

A.

This option restricts the ability to delete records via web services but records can always be read

B.

The user performing the query via web services must have the correct permissions to access the table's records

C.

Even when not selected, users with the correct permissions can use web services to access the table's records

D.

This option restricts access only to SOAP web services but does not apply to REST

Question 2

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

Options:

A.

Can Contribute

B.

Cannot Author

C.

Can Write

D.

Can Read

E.

Can Author

Question 3

What data types of Flow Designer variables are supported to store record data and complex data?

Choose 3 answers

Options:

A.

Label data type

B.

Integer

C.

Array. Reference

D.

Choice

E.

String

Question 4

Which server-side object provides methods for working with dates when writing a script in a privately scoped application?

Options:

A.

GlideDate Time

B.

current

C.

GlideRecord

D.

GlideSystem

Question 5

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number

• Task Type

• Parent

• Short Description

• Assignment Group

• Assignee

• Updated

After navigating to the list, where would you click, to meet this requirement?

Options:

A.

Right click List Gear icon > Configure > Columns

B.

Click List Context Menu > Configure > Columns

C.

Right click on any column header Context Menu > Configure > List Layout

D.

Click List Context Menu > Personalize List

Question 6

Which determines the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Data Sources

B.

Schema Map Relationship Builder

C.

Business Service Management Map

D.

Transform Map

Question 7

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Options:

A.

Knowledge

B.

SharePoml

C.

Stack Overflow

D.

ServiceNow Wiki

E.

Knowledge NoW

Question 8

What syntax is used in a Record Producer script to access values from Record Producer form fields?

Options:

A.

producer.field_name

B.

producer.variablename

C.

current.variable_name

D.

current.field_name

Question 9

Which of the following statements is NOT true for the Form Designer?

Options:

A.

To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

B.

To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.

C.

To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.

D.

To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

Question 10

Which are valid caller access field options? (Choose 3 answers)

Options:

A.

Allow Configuration

B.

Caller Permission

C.

Accessible from

D.

None

E.

Caller Restriction

F.

Caller Tracking

Question 11

Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Options:

A.

Access List

B.

Can Access

C.

Accessible to

D.

Can Read

Question 12

Which of the following CANNOT be debugged using the Field Watcher?

Options:

A.

Business Rules

B.

Script Includes

C.

Client Scripts

D.

Access Controls

Question 13

Which actions can a Business Rule take without scripting?

Options:

A.

Set field values and query the database

B.

Set field values and generate an event

C.

Set field values and write to the system log

D.

Set field values and add message

Question 14

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

Options:

A.

Transform Set

B.

Import Set

C.

Data Pack

D.

Update Set

Question 15

When a selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct?

Options:

A.

Use the Choice data type to limit options in a field

B.

Use the Data data type to enter the date and time of day.

C.

Use the Phone Number data type to automate phone number data validation.

D.

Use the string data type for a free-form text field.

Question 16

Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?

Options:

A.

g_user.hasRole(‘catalog_admin’)

B.

g_user.hasRoleExactly(‘catalog_admin’)

C.

g_user.hasRoleOnly(‘catalog_admin’)

D.

g_user.hasRoleFromList(‘catalog_admin’)

Question 17

Can inherited fields be deleted from a table?

Options:

A.

Yes, select the red X in the left-most column in the table definition.

B.

Yes, but only if they are text fields.

C.

No, inherited fields cannot be deleted from a child table.

D.

Yes, but only if there has never been any saved field data.

Question 18

Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

Options:

A.

Action

B.

Assignment Rule

C.

Predictive Intelligence

D.

CSDM

E.

Ul Policy

Question 19

Which of the following is a good practice for adding instructions to a form?

Options:

A.

Annotations

B.

Related links to wiki pages

C.

A context Menu UI Action

D.

A population read-only field

Question 20

Which one of the following is true regarding Application Scope?

Options:

A.

All applications are automatically part of the Global scope

B.

Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts

C.

Any developer can edit any application

D.

Developers can choose the prefix for a scope’s namespace

Question 21

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

Options:

A.

Before, After Async, Display

B.

Insert, Update, Delete, Query

C.

Before, Synchronous, Scheduled Job, View

D.

Prior to, Synchronous on Update

Question 22

Which one of the following is NOT a debugging strategy for client-side scripts?

Options:

A.

g_form.addInfoMessage()

B.

Field Watcher

C.

jslog()

D.

gs.log()

Question 23

In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?

Options:

A.

Data Pill

B.

Field Icon

C.

Field Value

D.

Data Trigger

E.

Data Element

Question 24

What occurs when an existing table is extended in ServiceNow?

Options:

A.

The new table inherits the functionality built into the parent table.

B.

The new table does not inherit any of the fields from the parent table.

C.

You must script and configure all required behaviors.

D.

The table's Access Controls are ignored when determining access to the new table's records and fields.

Question 25

Which one of the following is the correct Link Type to select when creating a module that opens the Record Producer UI for a user rather than the ServiceNow form UI?

Options:

A.

Content Page

B.

Script (from Arguments)

C.

URL (from Arguments)

D.

HTML (from Arguments)

Question 26

Which of the following methods are useful in Access Control scripts?

Options:

A.

g_user.hasRole() and current.isNewRecord()

B.

gs.hasRole() and current.isNewRecord()

C.

g_user.hasRole() and current.isNew()

D.

gs.hasRole() and current.isNew()

Question 27

Which one of the following is NOT required to link a ServiceNow application to a Git repository?

Options:

A.

Password

B.

URL

C.

User name

D.

Application name

Question 28

Which statement correctly describes the differences between a Client Script and a Business Rule?

Options:

A.

A Client Scrip! executes on the client and a Business Rule executes on the server

B.

A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

C.

A Client Script executes on the server and a Business Rule executes on the client

D.

A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

Question 29

Why create Applications in ServiceNow?

A) To replace outdated inadequate custom business applications and processes

B) To extend service delivery and management to all enterprise departments

C) To allow users full access to all ServiceNow tables, records and fields

D) To extend the value of ServiceNow

Options:

A.

a b and c

B.

a b c and d

C.

b c and d

D.

a b and d

Question 30

The task table is an example of which of the following?

Choose 2 answers

Options:

A.

Legacy class

B.

Child class

C.

Base class

D.

Parent class

Question 31

What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

Options:

A.

Task Escalation Clock

B.

Business Time Remaining

C.

Inactivity Monitor

D.

Service Level Agreements

E.

Response Time Clock

Question 32

Which objects can be used in Inbound Action scripts?

Options:

A.

current and previous

B.

current and email

C.

current and event

D.

current and producer

Question 33

Which path would you take to access the table configuration page from a form?

Options:

A.

The Form Context menu > Configure > Dictionary

B.

The Form Context menu > View > Table

C.

The Form Context menu > Configure > Table

D.

The Form Context menu > View > Show Table

Question 34

Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?

Options:

A.

All access to this table via web services

B.

Can create, Can update, and Can delete

C.

Can read does not affect the availability of other Application Access fields

D.

Allow configuration

Question 35

What field type would you select if you want to query records from another table on a form?

Options:

A.

Use the Reference field type.

B.

Use the Phone Number field type.

C.

Use the String field type.

D.

Use the Date field type.

Question 36

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

Options:

A.

ServiceNow Messenger

B.

Knowledge Chat

C.

Virtual Agent

D.

Now Support

E.

Agent Workspace

Question 37

What are web services?

Options:

A.

They provide a customer-facing view of available service and product offerings provided by departments within the organization

B.

Methods used to allow applications to connect to other software applications over a network

C.

Methods used to create and maintain Ul Pages

D.

Methods used to discover a wide variety of systems and applications

Question 38

What are the benefits of storing the majority of an Application’s server-side script logic in a Script Include?

a) This makes execution faster.

b) Only run when called from a script.

c) The script logic can be hidden when the Application is installed from the ServiceNow Store. d. For some changes to application logic there is only one place to make edits.

Options:

A.

a, b, and d

B.

a, b, c, and d

C.

b, c, and d

D.

a, b, and c

Question 39

What is the best UX format to use for lists and forms?

Options:

A.

Forms

B.

Lists

C.

Standard

D.

Classic

Question 40

Why would you build a custom app?

Options:

A.

To fulfill is specific use case on internal processes.

B.

To avoid using a code repository like GiotHub or GitLab

C.

To create a custom integration for a 3rd party system

D.

To replace servieNow base tables

Question 41

Which one of the following database operations cannot be controlled with Application Access?

Options:

A.

Update

B.

Delete

C.

Create

D.

Query

Question 42

When configuring an Access Control which has no condition or script, which one of the following statements is NOT true?

Options:

A.

table.*will grant access to every field in a record

B.

table.None will grant access to every record on the table

C.

table.field will grant access to a specific field in a record

D.

table.id will grant access to a specific record on the table

Question 43

Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Business Service Management Map

B.

Data Sources

C.

Transform Map

D.

Cl Relationship Builder

Question 44

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

Options:

A.

Click on the More options (...) icon, click Add Tag, type Special Handling, press enter

B.

On the Tag field, select Special Handling from the choice list

C.

On the Special Handling field check the box

D.

Click on the Context menu, select Add Tact, type Special Handling. press enter

Question 45

Which set of steps is used to import spreadsheet data into a ServiceNow table?

Options:

A.

Define Data Source, Select Transform Map, Run Transform Load Data.

B.

Create Transform Map.

C.

Run Transform Select Import Set, Select Transform Map.

D.

Run Transform Select Data Source. Schedule Transform

Question 46

Which of the following methods is NOT part of the ServiceNow REST API?

Options:

A.

COPY

B.

POST

C.

GET

D.

DELETE

Question 47

Which of the following is true about deleting fields from a table?

Options:

A.

Any field on a table can be deleted

B.

User-defined non-inherited fields can be detected

C.

Inherited fields can be detected

D.

Table records are deleted when a field is detected

Question 48

Which source control operation is available from BOTH Studio and the Git Repository?

Options:

A.

Create Branch

B.

Apply Remote Changes

C.

Stash Local Changes

D.

Edit Repository Configurations

Question 49

What is a workflow context?

Options:

A.

It is a checked out workflow which is being edited

B.

It is generated from a workflow version, executes activities, and follows transitions

C.

The table for which a workflow is defined plus any conditions such as "Active is true"

D.

The business reason or process for which a workflow is designed

Question 50

Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that applies to the entire Incident table (all rows and fields)?

Options:

A.

incident.all

B.

incident!

C.

incidentNone

D.

incident'

Question 51

What ServiceNow feature allows you to include data from a secondary related table on a report?

Options:

A.

Outer Join

B.

SQL

C.

Dot Walking

D.

Joins

Question 52

Which options are strategies for debugging client-side scripts? (Choose 2 answers)

Options:

A.

g_form.addInfoMessage()

B.

gs.addErrorMessage()

C.

jslog()

D.

gs.log()

Question 53

In a privately-scoped application, which methods are used for logging messages in server-side scripts? (Choose 2 answers)

Options:

A.

gs.info()

B.

gs.debug()

C.

gs.iog()

D.

gs.error()

E.

gs.logError()

Question 54

Which one of the following is NOT a purpose of application scoping?

Options:

A.

Provide a relationship between application artifacts

B.

Provide a way of tracking the user who developed an application

C.

Provide a namespace (prefix and scope name) to prevent cross application name collisions

D.

Provide controls for how scripts from another scope can alter tables in a scoped application

Question 55

As administrator, what must you do to access features of High Security Settings?

Options:

A.

Add security_admin role to your user account

B.

Use System Administration > Elevate Roles module

C.

Select Elevate Roles

D.

Impersonate Security Admin

Question 56

Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?

Options:

A.

GlideRecord and current

B.

GlideUser and GlideRecord

C.

GlideSystem and GlideRecord

D.

GlideSystem and current

Question 57

Which one of the following is a benefit of creating an Application Properties page for each application you develop?

Options:

A.

An Application Properties page is a good landing page for an application

B.

Application Properties allow a developer to override the application properties inherited from ServiceNow

C.

Application users know to go to the Application Properties page to change the appearance of an application

D.

Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts

Question 58

There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.

Options:

A.

Identify the table

B.

Script the function(s)

C.

Create a class

D.

Create a prototype object from the new class

Question 59

For your implementation the following tables are extended from each other:

• Incident table is extended from Task table

• Super Incident table is extended from Incident table

In this situation, which table(s) are Parent. Child and Base tables?

Choose 5 answers

Options:

A.

Incident table is a Child table

B.

Incident table is a Parent table

C.

Task table is a Child table

D.

Super Incident table is a Child table

E.

Super Incident table is a Parent table

F.

Task table is a Base table

G.

Task table is a Parent table

Question 60

Access Control debug information identification whether each element of an Access Control granted of denied access. The elements of an Access Control evaluated?

Options:

A.

Conditions, Script, Roles

B.

Script, Conditions, Roles

C.

Conditions, Roles, Script

D.

Roles, Conditions, Script

Question 61

Which tables are available by default in a ServiceNow instance?

Choose 3 answers

Options:

A.

Task

B.

Item

C.

User

D.

Incident

E.

Issue

F.

Project

Question 62

In a Business Rule, which one of the following returns the sys_id of the currently logged in user?

Options:

A.

g_form getUserID()

B.

g_form getUserSysy

C.

gs.getUserSysID()

D.

gs.getUserID()

Question 63

When crafting a scoped application that contains flow actions, what is the application called?

Options:

A.

Spoke

B.

Flow

C.

Bundle

D.

Action

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Total 210 questions