Scaled Agile SSM SSM (6.0) - SAFe® Scrum Master Exam Practice Test

The “C” in the CALMR approach to DevOps stands for culture, which is the foundation of successful DevOps adoption. Culture refers to the values, beliefs, and behaviors that guide the collaboration and alignment of everyone in the value stream. By creating a culture of shared responsibility, teams can manage the tensions caused by differing needs, such as speed, quality, security, and stability. A culture of shared responsibility means that everyone is accountable for the outcomes of their work, and that they work together to deliver value to the customers. It also means that teams respect each other’s roles and expertise, and seek feedback and learning opportunities. A culture of shared responsibility fosters trust, transparency, and continuous improvement, which are essential for DevOps.

References:

• CALMR - Scaled Agile Framework
• The CALMR Approach to DevOps [Complete Guide] - KnowledgeHut

According to the SAFe 6 Scrum Master documentation, one of the traits of a servant leader is to persuade rather than use authority. This means that the servant leader influences others by appealing to their values, beliefs, and interests, rather than by imposing their own will or position. By persuading rather than using authority, the servant leader fosters a culture of collaboration, empowerment, and trust, where team members are more likely to accept and welcome coaching, feedback, and change. Persuasion also helps the servant leader to align the team with the organization’s vision, mission, and goals, and to create a shared understanding of the purpose and value of the work. (Must be taken from SAFe 6 Scrum Master resources)

References:

• Scrum Master/Team Coach
• Servant Leadership: A Key Driver of High-Performing Agile Teams
• The Scrum Master as a Servant-Leader

According to the SAFe 6 Scrum Master documentation, one of the ways teams can use Iteration planning to stay aligned on their work is by committing to a set of goals to be delivered. Iteration goals are a summary of the business and technical outcomes that the team intends to achieve in the Iteration. They are based on the stories selected from the team backlog, the team’s capacity, and the acceptance criteria. By committing to a set of goals, the team creates a shared understanding of the purpose and scope of the Iteration, as well as the expected value and quality. The team also aligns with the ART vision and objectives, and communicates their commitment to the stakeholders and customers. Iteration goals help the team to stay focused, motivated, and accountable throughout the Iteration. (Must be taken from SAFe 6 Scrum Master resources)

References:

• Iteration Planning
• Iteration Goals
• Scrum Master/Team Coach

The intended value of the Backlog Refinement event is that the team is able to prepare requirements for Iteration Planning. Backlog Refinement is an ongoing process where theteam collaborates with the Product Owner and other stakeholders to review, split, prioritize, and estimate the stories in the Team Backlog1 One of the main objectives of Backlog Refinement is to ensure that the stories are ready for Iteration Planning, which means they are clear, feasible, testable, and small enough to be completed in a single Iteration2 By doing so, the team can improve the quality, efficiency, and effectiveness of their work, as well as deliver value to the customers and the organization123

References:

• Team Backlog - Scaled Agile Framework
• Backlog Refinement - Scaled Agile Framework
• What is backlog refinement? | Miro

According to the SAFe 6 Scrum Master documentation, one of the important attendees to the PI System Demo is the Business Owners. Business Owners are a small group of stakeholders who have the primary business and technical responsibility for governance, compliance, and return on investment (ROI) for a Solution developed by an Agile Release Train (ART). They are key stakeholders on the ART who must evaluate fitness for use and actively participate in certain ART events. The PI System Demo provides them an opportunity to see the integrated view of new features delivered by the ART, give feedback, and influence the future direction of the solution. (Must be taken from SAFe 6 Scrum Master resources)

References:

• System Demo
• [Business Owners]

One purpose of iteration goals is to align team members to a common purpose and vision. Iteration goals are a high-level summary of the business and technical goals that an Agile Team agrees to accomplish in an iteration. They help the team and the product owner to reach agreement on the business value they intend to deliver, align their work to their team PI objectives, and ground everyone on their shared purpose. Iteration goals also provide transparency and management information, as well as support the coordination and dependency management of the Agile Release Train (ART).

References:

• Iteration Goals - Scaled Agile Framework
• Exam Study Guide: SSM (6.0) - SAFe® Scrum Master

One of the main responsibilities of a Scrum Master/Team Coach is to facilitate team events, such as Iteration Planning, Daily Stand-up, Iteration Review, and Iteration Retrospective. These events help the team to plan, execute, inspect, and adapt their work throughout the Iteration. By facilitating these events, the Scrum Master/Team Coach ensures that the team follows the Agile principles and practices, collaborates effectively, anddelivers value to the customers and stakeholders. (Must be taken from SAFe 6 Scrum Master resources)

References:

• SAFe Scrum Master Course Outline
• Iteration Execution
• Iterations

A safe environment for taking risks without fear of embarrassment or criticism is one of the characteristics of a high-performing Agile Team. A high-performing Agile Team is a cross-functional group of people that have everything, and everyone, necessary to produce a working, tested increment of product1 They are empowered, collaborative, aligned, and committed to delivering value to the customers and the organization2 One of the factors that enable a high-performing Agile Team is a safe environment where team members can experiment, learn, and grow without fear of failure, blame, or judgment3 A safe environment fosters a culture of innovation, creativity, and continuous improvement, as well as a sense of psychological safety, trust, and belonging among team members4 Team C is demonstrating this characteristic by creating a new workflow to speed up the testing process, even though it did not work out as expected. The rest of the team was excited to hear what was learned from the failed experiment, rather than being disappointed or critical. This shows that the team values learning over perfection, and supports each other in taking risks and trying new things. (Must be taken from SAFe 6 Scrum Master resources)

References:

• Agile Teams - Scaled Agile Framework
• High-Performing Teams - Scaled Agile Framework
• How to Create a Safe Environment for Agile Teams | AgileConnection
• Psychological Safety - Scaled Agile Framework

According to the SAFe 6 Scrum Master documentation, one of the ways a Scrum Master/Team Coach can help improve ART performance is to facilitate cross-team collaboration. Cross-team collaboration is the ability of Agile teams to work together effectively and efficiently to deliver value to the customers and stakeholders. It involves sharing information, resolving dependencies, aligning on goals, and providing feedback. Cross-team collaboration is essential for achieving the ART vision and objectives, as well as for delivering integrated and high-quality solutions.

The Scrum Master/Team Coach plays a key role in facilitating cross-team collaboration by 1:

• Participating in the Scrum of Scrums (SoS) and ART Sync meetings, where they communicate the team’s progress, impediments, and dependencies, and coordinate with other teams and the Release Train Engineer (RTE)
• Helping the team prepare for and participate in the PI Planning event, where they collaborate with other teams to define and commit to the PI objectives and identify risks and dependencies
• Supporting the team in the System Demo, where they demonstrate the team’s work to other teams and stakeholders, and receive feedback and validation
• Assisting the team in the Inspect and Adapt (I&A) event, where they review the ART performance, identify improvement opportunities, and create action plans
• Encouraging the team to adopt Communities of Practice (CoPs), where they share knowledge, best practices, and learnings with other teams and experts
• Promoting a culture of trust, respect, and cooperation among the team and other teams

(Must be taken from SAFe 6 Scrum Master resources)

References:

• Scrum Master/Team Coach
• Team Sync
• PI Planning
• System Demo
• Inspect and Adapt
• [Communities of Practice]

One benefit of PI Planning is that it allows for faster decision-making by bringing together all the members of the Agile Release Train (ART) and the relevant stakeholders in a face-to-face (or virtual) event. PI Planning provides an opportunity for the ART to align on a common vision and mission, review the business context and priorities, identify and resolve dependencies and risks, and commit to a realistic and achievable plan for the next Program Increment (PI). By having everyone involved in the planning process, the ART can leverage the collective knowledge and expertise of the participants, reduce ambiguity anduncertainty, and make informed and timely decisions that support the delivery of value to the customers. (Must be taken from SAFe 6 Scrum Master resources)

References:

• PI Planning - Scaled Agile Framework
• Planning Interval (PI) - Scaled Agile Framework
• Preparing for PI Planning | Checklist for Scrum Masters and Product …
• Scrum Master - Scaled Agile Framework
• Scrum Master role in PI Planning - ValueGlide

Hackathons are one of the activities that can be done during the IP Iteration to foster innovation and learning. They allow the team members to work on whatever they want, with whomever they want, as long as the work reflects the mission of the company. The teams then demo their work to others at the end of the hackathon. Hackathons can help the team explore new ideas, technologies, and solutions that can benefit the business and the customers. They can also increase the team’s engagement, creativity, and collaboration. References: Innovation and Planning Iteration - Scaled Agile Framework, Exam Study Guide: SSM (6.0) - SAFe® Scrum Master

Backlog Refinement is the Agile Team event where team members estimate relative story sizes. Backlog Refinement is an ongoing process where the team collaborates with the Product Owner and other stakeholders to review, split, prioritize, and estimate the stories in the Team Backlog1 One of the main objectives of Backlog Refinement is to ensure that the stories are ready for Iteration Planning, which means they are clear, feasible, testable,and small enough to be completed in a single iteration2 To achieve this, the team uses relative story sizing, which is a technique to compare the effort, complexity, and uncertainty of different stories based on a common reference point3 Relative story sizing helps the team to create a consistent and shared understanding of the scope and value of the work, as well as to optimize the flow and predictability of the delivery process4 The team can use various methods to estimate relative story sizes, such as story points, T-shirt sizes, or Fibonacci numbers35 (Must be taken from SAFe 6 Scrum Master resources)

References:

• Team Backlog - Scaled Agile Framework
• Backlog Refinement - Scaled Agile Framework
• Story - Scaled Agile Framework
• How to Estimate Agile Stories: Introducing Relative Sizing - LeanDog
• Why Your Agile Team Should Use Relative Story Point Estimation

One of the best practices Scrum Masters/Team Coaches can use to run successful meetings is to leave meetings with clear action items. Action items are specific tasks that need to be done by a certain person or group by a certain deadline. They help the team to follow up on the outcomes of the meeting, track progress, and ensure accountability. Action items should be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. Scrum Masters/Team Coaches should document and communicate the action items to the team and stakeholders, and review them in the next meeting. (Must be taken from SAFe 6 Scrum Master resources)

References:

• Scrum Master/Team Coach
• How To Run Effective Scrum Meetings - Xebia
• Four agile ceremonies, demystified | Atlassian