Partner users can access records belonging to users in their account at their same role or lower in the role hierarchy, for Cases, Leads, Opportunities and Custom Objects. Which of the following access has to be given?
If you want to create some logic that will share certain records in APEX code, you just have to create special records that will open access to the desired records. The aim is to create records of certain type, for example, all share objects for custom objects are named as
Universal Containers would like to restrict users' access to export reports
What option supports this requirement?
Universal Containers has developed an AppExchange managed package for their distribution partners, which required a private key to be generated for each partner and used by the code. Universal Containers support representatives must be able to access the private key value to debug connection issues, but it must not be possible for the partner to access the value.
How can the Architect best support this requirement?
Universal Containers has Public Read Only sharing settings on the Opportunity object. What Opportunity access options can the user see while adding account team members to the Account?
Universal Health is planning to store patient notes in Salesforce. Patient notes consist of long text notes taken by a use to document phone calls with a patient.
A date audit has identified that these notes can contain Personally Identifiable Information (PII) and Personal
Health Information (PHI). The regulatory requirements state that this data must be encrypted at rest as well as in transit.
What should the Architect do in order to make sure Universal Health stays compliant?
Universal Containers has successfully implemented a large Service Cloud rollout for their national call center 3 months ago. One of their largest customer accounts, United Automotive, has over 15,000 open cases. Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them UNABLE_TO_LOCK_ROW They notice that this only occurs for the United Automotive account. If they try to save the case again it will usually work, but the problem seems to be happening more and more often. What option should the Architect recommend?
Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers
Universal Containers has two custom objects: Job and Job Interview. The Job Interview object has a lookup relationship to Job. Both objects are set to Private in sharing settings. The HR team will own all Job and Job Interview records. They have asked their Salesforce Architect to automatically share the Job Interview when the Interviewer (lookup to user record) has been populated. The interviewer can be from any department. What method should the Architect use to achieve this requirement?
If OWD is Public Read Only, what are sharing access options
Universal Containers has just deployed a change to its role hierarchy. A manager is reporting that their staff can now see Accounts that they do not own and should not have access to. How should the Architect troubleshoot?
What is a workaround to ownership data skew?
Which three advanced tools can Salesforce enable for large-scale role hierarchy realignments in organizations with large data volumes?
Choose 3 answers.
Assuming granular locking is enabled, what activity can happen in parallel to changing a community account owner without risking group membership lock errors?
The Architect notices that there are many duplicate Account records and numerous sharing rules created in Salesforce. What would be the reason?
Which two options provide implicit record access to users? Choose 2 answers
A Sales Rep at Universal Containers wants to create a dashboard to see how his sales numbers compare with his peers. Assuming a private model, which two permissions would the Sales Rep need to meet this requirement?
Universal Containers has enabled External Default Sharing and wants to allow for external users to have the External Sharing Default set to Public Read-Only for a custom object. Which two options are valid Internal Default sharing settings for the custom object?
Universal Containers has a custom object, Employee Review, with an Organization-Wide Default security setting of Private. A user lookup on the Employee Review object is populated when a reviewer is assigned to perform a review. How can this user be granted edit access to the record if they are not the owner?
Universal Containers (UC) works with a dealer network to sell their products. There are approximately 5,000 dealers that do business with UC and UC has purchased a Partner Community to interact with each of their dealers on Opportunities. Each dealer is structured so that there are a group of managers who will oversee a larger team of agents. UC would like to set the Organization-Wide Defaults to Private for the Opportunity object, both internally and externally. Within each dealer, there are a few agents called Lead Agents who should be able to see the Opportunities for all of the other Agents at the dealer. What is the optimal solution for an Architect to recommend?
Universal Containers maintains Job information in a Custom Object that contains sensitive information. The only users who should be able to view and edit Job records are the user who owns the record and all users in the Delivery profile. Which three platform sharing tools are required to support the above requirements?
Choose 3 answers.
Universal Containers wants to create a way to store sensitive Invoice Data in Salesforce. A User who owns an Account should not see every Invoice, but only invoices that they or their subordinates own. Which two features should be considered during this solution implementation?
Choose 2 answers.
A developer at Universal Container is building an integration within a managed package for their internal org that requires login to an external system. The end point requires basic authentication. The Architect would like to ensure that the username and password are managed securely. Which three options should the Architect recommend to secure the credentials?
Universal Containers (UC) has a mostly Private organization-wide default, as it Is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity data. A few key members of the sales reporting team need to always be able to see, but not change, Opportunity data for all opportunities.
What should an architect recommend as an approach to meet these requirements?
Universal Container (UC) is in a legal dispute regarding several orders. UC has found out these records VP of Sales has asked to ensure this cannot happen in the future.
What approach would meet this requirement?
Universal Containers has a custom object to maintain Job information with a private sharing model. The Delivery group is distributed through the Role Hierarchy based on geography. As the Delivery group often collaborates on Jobs, all users in the Delivery profile required View access to all Job records. In special case, the Delivery user who owns a job must be able to grant a Product Development user access to a Job record. Which two platform features can be used to support these requirements?
Choose 2 answers
Universal Containers has developed Apex code to manually create AccountShare records to grant specific users access to individual Accounts. What must the Architect do to ensure the AccountShare records are not deleted when the owner of the Account is changed?
A user at Universal Containers would like to give access to a Report folder to someone else in the organization.
Which two access permissions should the user have to support this requirement?
Choose 2 answers.
Susan posts a file to the Chatter feed for a record of an object.
Which two statements accurately describe who can view the file by default?
User A at Universal Containers is in the default account team for User B. User B owns the ACME account and changed User A's team member access to the account. What is the impact of this change?
At Universal Containers, users should only see Accounts they or their subordinates own. All Accounts with the custom field "Kay Customer" should be visible to all Senior Account Managers. There is a custom field on the Account record that contains sensitive information and should be hidden from all users, except 3 designated users who require view and edit access. These three users come from different user groups, and will change occasionally. Which three platform security features are required to support these requirements with the minimum amount of effort?
Choose 3 answers
Sales managers at Universal Containers (UC) have requested viewing customer invoices in Salesforce .. system. The architect at UC decided to surface the customer invoices in Salesforce using external objects a..
Configured an external object called Invoice.
Created a lookup relationship between account and the invoice
How can the architect grant the sales managers access to the customer invoices data?
Universal Containers has the following requirements:
* The Commercial Account and Consumer Account support departments should not collaborate.
* The Commercial and Consumer sales users roll up to the same VP of Sales, but there should be no collaboration between sales departments.
* The Commercial sales department should share its customers with the Commercial support department.
* The Consumer sales department shares its customers with the Consumer support department.
* The Commercial and Consumer support departments roll up to the same Support Director.
* The sales departments will remain the Account Owner for the Accounts that they sell to.
What is the recommended Org-Wide Sharing Default for Accounts, and how would the
Architect enable proper Commercial and Consumer Sales to Support Account Sharing for this scenario?
Universal Containers has set the Org-Wide Sharing Default for Accounts to Private and has created some sharing rules to extend access based on certain data access policies. An architect has been asked to review access to a certain set of key customer accounts. How might this review be conducted?
Universal Containers uses Person Accounts to represent retail customers and Business Accounts to represent commercial customers. The retail sales team should not have access to commercial customers but should have access to ALL retail customers.
With the organization-wide default on Account set to Private, how should the architect meet these requirements?
In order to comply with Regulatory Requirements, Universal Containers must store sensitive customer information on-premise. Universal Containers would like this on-premise information to be accessible from Salesforce. What technology can Universal Containers use to achieve this?
Universal Containers (UC) has 600 sales reps. UC has rollout plan to deploy salesforce in 3 weeks. At the end of the second week, they received a “User Role Limit Exceeded” error.
After investigation, they discovered that during the user provisioning process, a new role was generated for every new user.
Which two recommendations could solve this problem?
Choose 2 answers.
Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their account in the UC community.
What is the optimum sharing technique that can achieve the requirements?
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries’ role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two points should an Architect consider in this situation?
Choose 2 answers
Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.
What should the Organization-Wide Defaults (OWD) be for pricebook?
Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page.
In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?
What advanced tool can Salesforce enable for Large-scale role hierarchy realignments?
By default, how many roles are created when the first external user is created on a partner account?
The architect has a requirement to create a criteria-based sharing rule based on the customer Social.. up the rule in Contact Sharing, the field is not shown on the list of available fields.
What might cause this?
A custom invoice object has been created with a master-detail relationship to account. The Account Receivable (AR)team needs access to Invoices AR users do not own or have access to Account records. Account OWD is set to Private. The AR team is unable to find Invoices in List views, Reports, nor in Global Search. The Architect has been asked to help troubleshoot. What could be the issue preventing AR team members from seeing invoices?
Universal Containers (UC) is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service containers. UCimplemented a new Partner Community for its dealers. Each dealership has a dealer manager who manages the service agents. The community-sharing model is private.
What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?
Universal Containers (UC) uses a custom Visualforce page to display shipment tracking information (custom object, private OWD) to field manager and agents. The IT team wants to make sure that users have access to only the information that is allowed.
Which Apex method must be used to make sure only allowed fields are shown to the users?
Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct.
What can be the reason why Universal Containers sales managers are not able to see Shipment records?
Which two capabilities does the delegated administrator permission provide?
Choose 2 answers
Universal Containers uses person accounts to represent retail customers and business accounts to represent commercial customers. The Retail Sales team should not have access to commercial customers but have access to ALL retail customers.
With organization-wide default on Account set to Private, how might the architect meet these requirements?
Universal containers has a customer that meets criteria for two Enterprise Territory
Management territories (Portugal and Southern Europe). What is necessary to assign
opportunities to a territory for this account?
Universal Containers has expanded to sell virtual containers for data storage. Virtual
container work orders are provisioned immediately by the system and therefore cannot be
changed by a sales representative. What is an optimal approach to implement these
requirements?
Universal containers (UC) implemented a private organization-wide default for the Container and Case objects.
How can UC give support representatives access to Container and Case records owned by Customer Community users?
Jane, a support representative at Universal Containers, created a report to view all her open
cases that have been created in the past 7 days and saved the report in the "Private Reports" folder.
Who can view and run the report?
Sales Operations at Universal Containers (UC) has created Public Report and Dashboard
folders for sales managers that report to the VP of sales. Sales Operations currently spends
a few hours each month updating users that should have access to edit items in these folders. In which two ways can UC grant access to sales managers to automate access to these Reports and Dashboards folders?
Choose 2 answers
The Finance team at Universal Containers usually does not need access to Account and Contract records A given Opportunity access for a big deal to help with tax calculation. She can now also access Account and C.
Which two reasons could be causing this issue? Choose 2 answers
Universal Containers (UC) has a mostly private organization-wide default (OWD), as it is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity data. A few key members of the Sales Reporting team need to always be able to see, but not change, Opportunity data for all Opportunities.
What should an architect recommend as an approach to meet these requirements?
What vulnerability can exist when controllers use dynamic rather than static queries and bind variables?
Universal Containers (UC) has created a custom Invoice object. Standard sales users at UC
can see the records in search layout, but when they click to view the detail, only record name,
created date, and last modified date are shown. When the system admin accesses it, he or she
sees the full record detail with many more data fields.
What is the likely cause of this issue?
A sales rep at Universal Containers (UC) has manually shared an Opportunity record with
internal Pre-Sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep. What happened to the internal Pre-Sales users’ access to the opportunity?
Universal Containers (UC) has created a public group with certain Sales Engineers to help on complex deals and a sharing rule to grant access to these opportunities. Opportunity OWD is private.
What is the impact of these sharing settings?
At Universal Containers there is a team of auditors distributed through the organization that all need access to high-value Opportunities.
With a private sharing model, which two option should an architect recommend when designing a solution for this requirement?
Choose 2 answers
Universal Containers (UC) has Affiliates who sell containers in countries where UC does not have a local office. UC has leveraged the Partner Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and restructured its internal sales team with the following structure:
Sales VP ...> Direct of sales ..> Sales Manager ..> Sales Reps
What is the main problem a Salesforce Architect will face to provide a solution?
A sales rep at Universal Containers (UC) is a member of the Default Opportunity team for an
account manager. The account manager created an opportunity and the sales rep is added to that Opportunity team.
The sales rep is complaining about no longer having access to an opportunity record that the sales rep was helping with.
What is the cause of this problem?
Susan posts a file to the chatter fees for a record of an object which OWD is private. Which
two statements accurately describe who can view the file by default?
Choose 2 answers.
Universal Containers (UC) has a custom object to track the internal net promoter score (NPS) for all ..
How can UC ensure that NPS records cannot be accessed by an individual employee's manager?
Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunity field-level security permissions of read only certain user's profiles are being updated by their class.
How should the architect fix this problem?
A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback
records should be available to all internal employees. The OWD is set to Private for external
users so partners cannot see feedback from other partner users.
How can the Architect give access to all internal employees?
Sales executives at Universal Containers (SC) want to create list views to filter opportunities for large at-risk Opportunities. These list views should only be available to certain executives
that specialize in closing problematic deals. How can UC solve this requirement?
Universal Containers (UC) stores basic employee information in a custom Employee object (OWD -
Public Read Only). There are a few sensitive fields that need restricted access (salary, grade
level, last performance rating).
Other than field level security, what other options are available to make these fields
accessible to the Human Resource team?
The architect at Universal Containers is trying to ensure that security vulnerabilities are not present within the Salesforce organization.
What two tests should the architect verify?
Choose 2 answers