Universal Containers (UC) has a team that analyzes customer orders looking for fraud. This team needs access to Invoice records (custom object, Private organization-wide default). UC has complex rulesto control users’ access. Thearchitect recommended using Apex managed sharing to meet these requirements.
Which recommendation should a developer consider when implementing the changes?
Universal Containers implemented Sales Cloud and requested that sales agents have access to products and prices the company sells, and to be able to createopportunities for its customers.
What should the organization-wide defaults be for pricebook?
Sales reps at Universal Containers sometimes create large files as a part of the sales process that are too large to share over email. They would like users to be able to share files with customers, but the CISO hasrequested that any file linksshared must be password-protected.
How can this be accomplished?
Universal Containers (UC) operates worldwide, with offices in more than 100 regions in 10 different countries, and has established a very complex Role Hierarchy to control data visibility. In the new fiscal year, UC is planning to reorganizethe roles and reassign account owners.
Which feature should an architect recommend to avoid problems with this operation?
Mary is Joe's manager in the Role Hierarchy. The organization-wide default for a custom Invoice object is Public Read-Only, and Mary's profile is not granted the Read permission for the Invoice object.
Which action can Mary take on Joe's invoice records?
A sales coach at Universal Containers wants to create and share a report folder with other sales coaches.
Which two permissions are required to accomplish this?
Which functionality does the system method "runAs()" verify when writing test methods?
In order to allow community users to collaborate on Opportunities, which license type must the users be given?
Sales operations at Universal Containers (UC) has created Public Reports and Dashboards folders for sales managers. Salesoperations and sales managersreport to the VP of Sales. Sales operations currently spends a few hours each month updating users that should have access to edit reports and dashboards in thesefolders.
How should UC grant access to sales managers to automate access to these Public Reports and Dashboards folders?
Users at Universal Containers are complaining that a field has disappeared from the Account page after last weekend's deployment. The page layout did not change with this deployment.
How should the admin troubleshoot this issue?
Which option can be selected to share data when creating a sharing rule?
Sales operations at Universal Containers (UC) wants to create list views to filter opportunities for certain geographies.
How should UC hide list views that are not relevant to an individual usersince there will be more than 50list views?
Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agentsof the same distributor.
Which feature only supports these requirements?
Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative.The agent of the complaint should not see the case, but their manager should.
How is this accomplished?
A custom ServiceFeedback object is used to collect partner feedback.
ServiceFeedback records should be available to all internal employees. The organization-wide default (OWD) is set to Private for external users so partners cannot see feedback from other partner users.
How should the architect give access to all internal employees?
The sales managers at Universal Containers requested their teams to define each user's role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associatesshould only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts.
The sales associates may be granted access to opportunities when needed.
Assuming the overall sharing model of the organization is Private and no sharing rules
are configured on the Account object, how should an architect achieve these requirements?
Universal Containers has expanded to sell virtual containers for data storage. Virtual container work orders are provisionedimmediately by the system andtherefore cannot be changed by a sales rep.
What is an optimal approach to implement these requirements?
Universal Containers is implementing Sales Cloud. During the final quarter of the financial year, sales managers help each otherclose deals. They requested asolution in Salesforce to allow them to share opportunities with other sales managers from different teams as needed. They also requested that sharing deals should expireautomatically 2 weeks after the new fiscal year starts.
Which proposed solution meets the requirements?
Universal Containers (UC) operates worldwide, with offices in more than 100 regions in 10 different countries, and has established a very complex Role Hierarchy to control data visibility. In the new fiscal year, UC is planning to reorganizethe roles and reassign account owners.
Which feature should an architect recommend to avoid problems with this operation?
Universal Containers’ organization wide-defaults model is Private for the Account object. A sales rep owns two opportunitiesin one Account. The Sales Repprofile has Create/Edit access to opportunity records.
Which level of access will the sales rep have to the related Account record?
To grant Universal Containers sales managers access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worriedabout improper access to records.
What should an architect recommend to mitigate this risk?
A junior account manager owns an account and creates a new opportunity to manage a complex deal. She needs the help of the product specialist and solution engineer. Given the size of this deal, she knows the account is likely to be reassigned to a senior account manager in the near future.
What is the optimal way for the junior account manager to share the opportunity, given the private sharing model?
Universal Containers is planning to pilot a new application to a small set of sales reps.
What is the optimal way to grant only those sales reps access to the new functionality, while hiding the legacy functionality?