Salesforce Development-Lifecycle-and-Deployment-Architect Salesforce Certified Development Lifecycle and Deployment Architect (WI25) Exam Practice Test

 The key features of an agile development support tool that an architect should look for are sprint backlog management, product backlog prioritization, and work assignment. These features enable the team to plan, execute, and monitor the sprints effectively and efficiently. Email notifications and Kanban board are not essential features of an agile development support tool, as they can be achieved by other means or tools.

The Scrum value that is compromised by this bad practice is courage, because the teams should be transparent about progress and speak up when they need help. Courage is one of the five core values of Scrum, and it means that the team members have the courage to do the right thing and work on tough problems. By not updating the status of their work in progress, the team is hiding potential issues and risks, and not being honest with themselves and others.

Minor and Major releases should use the same Full copy sandbox for UAT, as this will ensure that the testing environment is consistent and has the same data and configuration as the production org.

The best way to ensure that tests execute predictably is to ensure that unit tests generate their own test data, as this will avoid any dependency on the existing data or metadata in the org, which may vary across environments3. Option A is not correct, as ensuring that Record Type IDs match both Production and Sandbox orgs is not a reliable way to ensure test predictability, as Record Type IDs are not guaranteed to be the same across orgs, and may change due to refreshes or deployments4. Option B is not correct, as ensuring executed Apex test run as valid users is not a sufficient way to ensure test predictability, as valid users may have different permissions or profiles across orgs, and may not have access to the required data or metadata5. Option D is not correct, as ensuring unit tests execute with seeAllData=true is not a recommended way to ensure test predictability, as this will make the tests dependent on the existing data in the org, which may not be consistent or isolated.

The evidence that can support the CTO’s claims is a burndown chart showing the team misses their forecast sprint after sprint. This indicates that the team is overcommitting and not able to deliver the work they planned. The definition of done, the Kanban board, and the burndown chart showing the team finishes early are not relevant to the CTO’s claims, as they do not reflect the actual progress and performance of the team.

Maintaining separate developer branches for minor and major releases, maintaining a single repository for applications with individual branches for projects, and maintaining a single-entry point for production from the master branch are three best practices that UC should consider for version control. These practices help to:

Isolate and manage different types of changes in separate branches, such as bug fixes, enhancements, or new features1.

Organize and track the code and configuration for each application and project in a logical and consistent way2.

Ensure that the master branch reflects the current state of production and that only tested and approved changes are deployed to production

 The best release strategy for creating a new report to support an urgent client request is to utilize the daily release process. The daily release process is designed for small and quick changes that do not require extensive testing or approval. The daily release process can create the report directly in a full sandbox and then deploy it to production. The major and minor release processes are more suitable for large and complex changes that require more testing and approval. The major and minor release processes should not create the report directly in production, as this may cause errors or conflicts.

Following an ALM process can help avoid defects from being deployed to production, by ensuring that the code is tested and validated in different environments before reaching the end users. It can also help release new features on a consistent schedule, by establishing a clear roadmap and timeline for the development and deployment phases. Moreover, it can help prevent existing working functionality from stopping, by implementing backup and rollback strategies, as well as monitoring and troubleshooting tools. Training new users after each minor and major release is not a benefit of ALM, but rather a best practice for user adoption and change management. Defining metrics for application development project success is not a benefit of ALM, but rather a part of the project management and evaluation process.

The Tooling API is the best choice for the team that wants to use SOQL queries to retrieve and make changes to smaller pieces of Salesforce metadata through their Java application. The Tooling API provides access to metadata objects such as Apex classes, triggers, workflows, validation rules, custom objects, and fields. It also supports CRUD operations, as well as executing anonymous Apex code. The other APIs are not suitable for this use case, as they either deal with larger metadata components (Metadata API), user interface components (User Interface API), or data records (Any Salesforce API).

The best practice for releasing near peak business periods is to avoid doing so, as it can cause disruption and risk to the business operations. Making declarative changes in production, bypassing regression testing, and having developers conduct user acceptance testing are all bad practices that can introduce errors and instability to the system.

 C and D are the correct answers, as Load Test and Performance Test are the test types that should be suggested to ensure that a large inbound call center does not experience platform slowdowns under high call volume for the Lead object. A load test is a test that measures the performance and behavior of the system under a specific load, such as a large number of concurrent users or requests. A performance test is a test that measures the speed, responsiveness, and stability of the system under various conditions, such as different configurations or environments. These tests can help to identify and prevent any potential issues or bottlenecks that could affect the user experience or the system functionality. A is incorrect, as Unit Test is not a test type that should be suggested for this scenario, as it is a test that verifies the functionality and logic of a single unit of code, such as a method or a class, but not the performance or behavior of the system as a whole. B is incorrect, as Stress Test is not a test type that should be suggested for this scenario, as it is a test that measures the performance and behavior of the system under extreme or abnormal conditions, such as exceeding the capacity or resources of the system, but not the performance or behavior of the system under normal or expected conditions. You can learn more about these tests in the Testing Strategies module on Trailhead.

This is the correct answer because Salesforce prohibits stress testing against production because it is a shared environment that hosts multiple customers and tenants. Stress testing against production may affect the performance and availability of the Salesforce service for other customers and violate the terms of service. Stress testing should be done in a sandbox or a developer edition org that is isolated from production.

A and B are the correct answers, as installing an Aloha certified app and upgrading to an Enterprise Edition org are the best solutions to enable advanced quoting in the current Professional Edition org. An Aloha certified app is an app that does not count against the org limits, such as objects and tabs, and can provide additional functionality and features. Upgrading to an Enterprise Edition org can increase the org limits, as well as provide access to more customization and automation options. C is incorrect, as creating and installing an unmanaged package is not a good solution, as it will consume the org limits and may not provide the desired functionality. D is incorrect, as buying more user licenses will not increase the org limits, but only the number of users who can access the org. You can learn more about this topic in the Salesforce Editions and Limits module on Trailhead.

 Agile development methodology allows for frequent and incremental releases of functional code, which enables stakeholders to provide feedback and validate the requirements. Agile development methodology also embraces changes in the project requirements as the business needs evolve, and adapts to them accordingly.

The architect should suggest the following actions to help UC discover the failing unit tests earlier: Train the administrators to make their changes in a special “admin changes” sandbox, and then promote to production, and ensure a metadata backup is committed to version control every day and a diff published to the release team. Training the administrators to use a sandbox can help prevent direct changes to production that can break the code or the unit tests. Ensuring a metadata backup and a diff can help identify any changes that have been made to production and compare them with the source of truth.

 The two deployment tools that will support the request are the ANT Migration Tool and VS Code with Salesforce Extension. These tools allow the developers to deploy metadata components from one Salesforce org to another, and also to maintain and modify the code locally in their own machines. Change Sets and Developer Console are not suitable for this scenario, because they do not support deploying to multiple orgs or working offline.

C is the correct answer, as creating a custom metadata type and including this in your deployment to production is the best way to manage this deployment. A custom metadata type is a metadata component that can store important configuration data, such as custom settings, and can be deployed along with other components, such as Apex classes. A is incorrect, as scripting the deployment of all functionality via the Force.com Migration Tool is not a good way to manage this deployment, as it does not address the issue of deploying the custom settings that hold the configuration data. B is incorrect, as manually deploying and populating custom settings in production using a change set is not a good way to manage this deployment, as it can introduce errors and inconsistencies, as well as require additional steps and permissions. D is incorrect, as manually deploying and populating the custom settings in production prior to the Apex class deployment is not a good way to manage this deployment, as it can create dependency and timing issues, as well as require additional steps and permissions. You can learn more about this topic in the [Custom Metadata Types] module on Trailhead.

A, C, and E are the correct answers, as Force.com Migration Tool, Source Control Tool, and Continuous Integration Build Tool are the tools that should be used to enable a continuous integration process to help manage code quality. A continuous integration process is a practice that involves merging code changes from multiple developers into a common repository, and then testing and validating them automatically, before deploying them to the target environment. Force.com Migration Tool is a tool that uses the Metadata API to retrieve and deploy metadata components, such as code, from one org to another. Source Control Tool is a tool that manages the versions and changes of the code, and allows for collaboration and integration among the developers. Continuous Integration Build Tool is a tool that automates the testing and deployment of the code, and ensures that the code meets the quality and functionality standards. B is incorrect, as Full Sandbox Environment is not a tool that should be used to enable a continuous integration process, as it is a copy of a production org that is used for development and testing purposes, but not for merging, testing, or deploying code changes. D is incorrect, as Project Management Tool is not a tool that should be used to enable a continuous integration process, as it is a tool that helps to plan, organize, and track the progress of the project, but not to manage, test, or deploy code changes. You can learn more about these tools in the Continuous Integration and Continuous Delivery module on Trailhead.

 The sfdx force:source:retrieve command is used to retrieve the metadata from an org to a local project directory. However, before running this command, the developer needs to create a project using the sfdx force:project:create command, and then navigate to the project directory using the cd command. If the developer hasn’t done these steps, they will get the error message: “This command is required to run from within an SFDX project”. The -n option is not required for the sfdx force:project:create command, as it will prompt the developer to enter a project name interactively. The developer can create the project within VSCode and run the command in a separate terminal, as long as they are in the same project directory.

 The two actions that can effectively contribute to the quality and agility of the team are: Define and follow code standards, and use static code analysis tool in the pipeline before manual code review. Code standards can help ensure consistency, readability, and maintainability of the code, as well as reduce errors and bugs. A static code analysis tool can help automate the code review process and identify any issues or violations of the code standards before the manual review. Choosing the most senior developer to help the technical lead or skipping the code review are not effective actions, as they can lead to more errors and delays.

A suitable branching policy to recommend for multiple development teams that work on separate streams of work, with different timelines, is trunk-based development. This policy allows each team to work on their own feature branches, and merge them to the main branch (trunk) frequently, using pull requests and code reviews. This can help avoid merge conflicts, ensure code quality, and enable continuous integration and delivery. Leaf-based development is not a valid branching policy, as it is a term used to describe the nodes in a tree data structure. GitHub flow is a specific implementation of trunk-based development, but it is not a branching policy by itself. Scratch-org-based development is not a branching policy, but a development model that uses scratch orgs as ephemeral environments. See Trunk-Based Development for more details.

The most probable reason why none of the sandboxes can be refreshed is that the org has reached the maximum number of active sandboxes allowed by the license. Deleting the full sandbox used for performance testing will free up one sandbox slot and allow the other sandboxes to be refreshed. The Partial Copy sandbox is not the cause of the problem, as it counts as one sandbox slot. Creating a Salesforce support case or contacting the Salesforce Account Team may not resolve the issue in a timely manner.

To improve the performance of the development teams, the following ways can be suggested: Define and follow code standards, and implement a sprint review process. Code standards can help ensure consistency, readability, and maintainability of the code, as well as reduce errors and bugs. A sprint review process can help evaluate the work done in each sprint, demonstrate the functionality, and gather feedback from the stakeholders and users.

 A single org strategy has the benefits of increased ability to collaborate, centralized data location, and consistent processes across the business. These factors can improve efficiency, data quality, and user adoption. A single org strategy may not allow for tailored implementation or fewer inter-dependencies, as different business units may have different requirements and dependencies.

 An application with many systems and inter-dependencies between components is a project situation that favors a waterfall methodology, as it requires a high level of planning and design upfront to ensure the integration and compatibility of the components. An application with regulatory compliance requirements to be validated by outside agencies is also a project situation that favors a waterfall methodology, as it requires a clear and detailed documentation of the requirements and specifications, as well as a formal and rigorous testing and validation process. An application in post-production, with incremental changes made by a small team is a project situation that favors an agile methodology, as it allows for faster and more frequent delivery of changes, as well as more flexibility and collaboration. An in-house application with a fixed team size, but an open timeline and flexible requirements is also a project situation that favors an agile methodology, as it allows for more creativity and experimentation, as well as more feedback and adaptation.

Pairing with the administrator and reviewing each change as it happens is the best way to handle the situation of discovering a Sev0 defect in production. This way, the architect can ensure that the changes are done correctly and quickly, without compromising the quality or security of the application. The architect can also provide guidance and feedback to the administrator, as well as monitor the impact and outcome of the changes. Denying the suggestion, explaining that only developers are certified to make changes, or calling the security team are not advisable actions, as they can delay the resolution of the defect, increase the damage, or create unnecessary conflict.

 This is the correct answer because the executive sponsor is the senior leader who provides strategic direction, funding, and support for the project. The executive sponsor is also responsible for approving any changes to the project scope, budget, or timeline that may affect the project outcomes or benefits.

An agile team is one that improves and evolves its processes and frequently delivers value to the end users. This is the main characteristic of an agile team, as opposed to a traditional team that follows a fixed plan and delivers on predefined dates. Agile teams use various frameworks, such as Scrum, Kanban, and Extreme Programming, but these are not essential to be agile. Agile teams also have shorter iterations, such as biweekly sprints, but these are not the only way to ensure on-time delivery.

The architect should recommend the use of an automated testing tool daily in all Developer Orgs, and when branches are merged. This strategy allows the team to catch and fix any errors or bugs early in the development cycle, and to ensure that the code is stable and consistent before deployment. Running automated tests only when branches are merged is not sufficient, as it may delay the detection and resolution of issues. Running automated tests only in Full or Partial Copy sandboxes is not advisable, as it may not cover all the scenarios and environments.

QUESTIONNO: 172

Universal Containers (UC) is a large enterprise with a complex system landscape. UC is

currently rolling out new infrastructure and strategies around Salesforce DevOps. Some of the

key feature’s UC is looking to support is rollback of metadata after a deployment, and the

backup and restore of data to help recover from deployment issues, system bugs, or outages in

their downstream systems.

Regulations in the industry mean that UC must be able to provide strategies to recover and

rollback from issues. The regulator has discovered UC is not currently providing these, and must

do so as soon as possible to remain compliant.

What should an architect advise?

A. Salesforce backs up all data and will restore it for customers on request.

B. Evaluate third-party and AppExchange products.

C. Advise stakeholders that rollback is not possible for Salesforce.

D. Custom build a feature rollback and data restore tool for Salesforce

Answer: B

The architect should advise UC to evaluate third-party and AppExchange products that can provide the features they are looking for, such as rollback of metadata and backup and restore of data. Salesforce does not offer these features natively, and building a custom solution can be costly and time-consuming. There are several products available in the market that can help UC meet their regulatory requirements and recover from issues. For example, Gearset is a DevOps tool that can perform metadata rollback and data backup and restore, among other features

This is the correct answer because developers should work on feature branches that are derived from the develop branch, which represents the latest stable version of the code. The feature branches should then be merged back into the develop branch after they are completed and tested. This way, the develop branch always contains the most updated code that is ready for release.

 A and B are the best techniques to ensure a smooth and timely deployment, as they ensure that the code is consistent, version-controlled, and validated against the target environment. C is not a good technique, as it creates an unnecessary sandbox that does not reflect the production environment. D is not a good technique, as it does not allow for testing and validation before deploying to production.

Going to a single-org strategy can provide several benefits, such as lower administration overhead costs, improved Chatter collaboration across different business units, and easier to get a 360-view of the customer. Consolidating the business processes and unifying the data model among all lines of business are not benefits of a single-org strategy, but rather challenges that need to be addressed during the org merge process.

Active Process Builders are configuration items that should be covered by executable tests, as they can have complex logic and actions that affect the behavior and performance of the application. Validation Rules, Workflow Rules, and Case Assignment Rules are also configuration items, but they are simpler and less likely to cause errors or conflicts. Therefore, they can be verified by manual testing or declarative tools.

: Storing the records in sandboxes and production is not a good practice, as it can lead to data inconsistencies and conflicts. Storing the records in a version control system is a better option, as it allows tracking changes and deploying them to different environments. Using a third-party product to manage these records is also a valid option, as it can provide features such as data backup, restore, and migration.

The architect should recommend backing up the existing metadata using the ANT Migration Tool. To roll back deployment, deploy again to production using backed up metadata. This strategy allows the team to restore the previous state of the production org in case of any issues with the deployment. Creating a sandbox from production to take the backup of existing metadata is not necessary and may take longer time. Using destructivechanges.xml to delete new components is not a reliable way to roll back deployment, as it may not remove all the dependencies and references. Manually deleting new components is also not a feasible option, as it may be error-prone and time-consuming.

Tracking effort estimates, actuals, and remaining work can help the developer improve their estimation skills and accuracy, which can benefit the project planning and delivery.

 A and C are the characteristics of an effective communication plan, as they enable feedback, collaboration, and transparency among the stakeholders. B is not a characteristic of an effective communication plan, as it does not account for changes in the stakeholder list or their communication preferences. D is not a characteristic of an effective communication plan, as it limits the information sharing and trust among the stakeholders.

The best way to migrate from a managed package to an unlocked package is to split the components into two packages: one for the objects and fields, and one for the classes, Visualforce, and other components. This way, the data and integrations with the objects and fields of the managed package are preserved, and the classes and Visualforce can be modified and deployed using CI/CD processes with the unlocked package. Exporting and restoring the data from the managed package is not a feasible solution, as it would require a lot of effort and risk data loss or corruption. Installing the unlocked package with the same namespace as the managed package is not possible, as namespaces are unique and cannot be reused. Staying with the managed package is not a good option, as it does not allow for better integration with CI/CD processes.

User centered design is a process that involves understanding the user needs, preferences, and behaviors before building the solution. This way, the solution can be tailored to the user’s goals and expectations, and increase the likelihood of adoption and satisfaction. Using Lightning Web Components, stopping development, or sending communication emails are not effective ways to overcome the problem of unused features.

 Creating a Center of Excellence with a charter document is a recommended practice for managing multiple projects and aligning them with the business goals and roadmap. A Center of Excellence is a cross-functional team that provides guidance, support, and governance for the Salesforce ecosystem. A charter document defines the vision, mission, roles, and responsibilities of the Center of Excellence.

 In the change set model, the source of truth is a combination of the metadata already in the environment and the content of your change set, as you stated correctly. However, a change set cannot be retrieved from the developer’s workbench as a package, nor can it be pushed into the version control system. Change sets are only available within the Salesforce UI, and they are not compatible with version control systems. In the package development model, the source of truth is the metadata in the package project, which makes it easy to integrate to a version control system, as you stated correctly. Additionally, in the package development model, the best practice is to consider the dependencies and build them into the package so it can be deployed in any other target orgs. This ensures that the package is self-contained and does not rely on external components that may not exist in the target org.

 Generating a code review checklist to ensure consistency between reviews and different reviewers and conducting a review that combines human efforts and automatic checks by the tool to detect all flaws are two recommended practices to follow when conducting secure code reviews, as they can help improve the quality and security of the code and reduce the risk of vulnerabilities or errors. Focusing on the aggregated reviews to save time and effort, to remove the need to continuously monitor each meaningful change is not a good practice, as it can miss important details or changes that can affect the code functionality or security. Using the code review software as the tool to flag which developer has committed the errors, so the developer can improve is not a constructive way of conducting code reviews, as it can create a blame culture and discourage collaboration and learning. See Secure Coding Guidelines for more details.

 The maximum size of deployed .zip file is 39MB for Metadata API. You can deploy up to 10,000 files, but retrieve more than 10,000 files using Metadata API.

Implementing a Hub-and-Spoke multi-org strategy by consolidating customer data in a single org, which will be the master of customer data, and using integration strategies to let the LOBs orgs read and write from it is one of the options an architect can recommend to accomplish the customer 360-degree view. This way, the architect can ensure that there is a single source of truth for the customer data, and that the data is consistent and synchronized across the different orgs. Implementing a Single Package multi-org strategy by developing and deploying to all orgs a managed package which reads and consolidates customer 360-degree view from the different orgs is another option an architect can recommend, as it allows the architect to create a reusable and scalable solution that can provide a unified view of the customer data from multiple sources. Implementing a Complete Graph multi-org strategy or migrating from multi-org to single-org strategy are not feasible or optimal options, as they can introduce complexity, cost, or risk to the architecture.

The org development model is a traditional approach that uses sandboxes as the primary development environments. It relies on tools such as change sets, the Ant Migration Tool, or the Metadata API to deploy changes between orgs. One of the benefits of this model is that it allows automated deployment, meaning that the deployment process can be scripted and executed without manual intervention. This can save time and reduce errors. Another benefit of this model is that it allows automated sandbox provisioning, meaning that the creation and configuration of sandboxes can be done programmatically using the Sandbox API or the Salesforce CLI. This can help maintain consistency and alignment across different environments. Automated defect fixing and automated change tracking are not characteristics of the org development model, but rather of the package development model, which uses source code as the source of truth and supports source tracking and automated testing.

Change Sets are a manual way of deploying metadata components between orgs that are affiliated with the same production org. Change Sets cannot be automated, rolled back, or reused between production Salesforce orgs. Change Sets can be validated before deployment, and they can be used for orgs affiliated with the same production org.

Designing the right sandbox strategy for the release is a best practice, as it helps to ensure the quality and consistency of the code/configuration across different environments. Regression testing is mandatory for each release, as it helps to verify that the existing functionality is not broken by the new changes. Maintaining a pre/post deployment checklist for each release is a best practice, as it helps to track the tasks and dependencies for each deployment. Release sign-off is not only required for Production, but also for other environments such as UAT and Staging. Publishing a release calendar for each phase of the release is not a best practice, as it may change due to unforeseen circumstances and create confusion.

 Developing a new Customer Community with an Agile methodology and a three-month timeline poses some risks, such as the functionality that can be delivered in 3 months is unknown, and may not meet the needs of the business, and given the lack of requirements and the three-month timeline commitment, the project may not be feasible. Agile is an appropriate development methodology for Customer Community implementations, as it allows for iterative and incremental delivery of value. Agile also allows for changes to requirements, so customers can provide feedback and prioritize the most important features.

Develop, Build Release, and Test are three steps that apply to any Salesforce development project, regardless of the size, complexity, or methodology. Develop is the step where the developers create the code and configuration components that meet the requirements and specifications. Build Release is the step where the components are packaged and deployed to different environments for testing and validation. Test is the step where the components are verified and validated against the requirements and specifications, as well as the quality and performance standards. Continuous Integration and Change Sets are not steps, but tools or techniques that can be used to facilitate the development project. Continuous Integration is a technique that involves merging the code from different developers frequently and automatically, to ensure consistency and avoid conflicts. Change Sets are a tool that allows the developers to move the components from one org to another org.

The best option is to ensure the sandbox will be on the release preview, which means it will be upgraded to the new platform release before the production environment. This will allow the team to test the deployment in a realistic scenario and catch any potential issues. Option A is not ideal, as the staging and production support sandboxes will not be on the same platform version as the production environment. Option C is also not ideal, as the production support sandbox will not be on the same platform version as the production environment. Option D is risky, as the staging sandbox refresh may not complete in time for the go-live.

The architect should recommend creating two second generation managed packages with the same namespace and setting the methods that should be shared with the @namespaceAccessible annotation. This will allow the Sales team to access the specific functions of the Service product without exposing them to other teams or customers. Creating two managed packages with different namespaces will not allow the Sales team to access the Service functions, unless they are declared as global, which will expose them to everyone. Creating a managed package with both products will not allow the separation of the products and the control of the functions. Creating an authentication function in the Service package will add unnecessary complexity and overhead to the solution.

 Using a Source Control system alongside a multi-sandbox development strategy has several advantages, such as performing code reviews before promoting to a pre-production sandbox, keeping a history of changes made by each developer, and creating a branching strategy that tracks each feature or change separately. Automatically deploying changes from sandbox to production is not an advantage of Source Control, but rather a function of a Continuous Integration tool. Acting as a backup in case of catastrophic data loss is not an advantage of Source Control, but rather a benefit of having a sandbox strategy.

 Extracting each permission set, committing and merging to source control, and running through CI checks is the best strategy to bring the issue of failing SOQL statements to the developer’s attention earlier. This way, the developers can review the changes made by the administrators, and ensure that they do not break any existing functionality or security rules. Asking administrators to only make changes to profiles instead would not solve the problem, as profiles can also affect SOQL queries. Creating a sandbox refresh strategy to ensure each sandbox is refreshed every day would not prevent the issue from happening, as the changes made by the administrators would still be propagated to the sandboxes. Advising developers to switch to SOSL queries that are more robust instead would not address the root cause of the issue, which is the lack of visibility and control over the permission sets.

 REST API SObject Tree Request and REST API Composite Request are two ways to insert multiple related records in one call or transaction. REST API SObject Tree Request allows you to create nested records that share a root record. REST API Composite Request allows you to execute a series of REST API requests in a single call. Bulk API 2.0 and Streaming API are not suitable for inserting multiple related records in one call or transaction. Bulk API 2.0 is used for loading large batches of data asynchronously, and Streaming API is used for receiving notifications of data changes in real time.

 D is the correct answer, as utilizing automated source control, test, and build systems to test and deploy to production can help to maintain quality and reduce the risk of bugs being introduced to production. Automated systems can ensure that the code is consistent, version-controlled, tested, and validated before deploying to production. A is incorrect, as requiring developers to deploy completed code and unit tests directly to production can introduce errors and conflicts, as well as bypass the testing and validation stages. B is incorrect, as deploying all functionality together can create complexity and dependency issues, as well as delay the release of completed features. C is incorrect, as using a spreadsheet to track approved changes that should be released with change sets can be prone to human errors and inconsistencies, as well as lack of automation and integration. You can learn more about this topic in the Continuous Integration and Continuous Delivery module on Trailhead.

Deploying unsupported components manually before/after deployment is the best way to address the issue of Metadata API not supporting all the components yet. Metadata API is a powerful tool for deploying changes between orgs, but it does not cover all the metadata types that are available in Salesforce. Some examples of unsupported components are email templates, dashboards, reports, and custom settings. These components need to be deployed manually by using other tools or methods, such as change sets, data loader, or manual configuration.

The best approaches for UC to consider are B and C, as they both involve agile methodologies that can accommodate changing requirements and deliver value to the end users in an iterative and collaborative way. Option B is a good approach, as it allows UC to scope and estimate the project, identify the minimum viable product, and co-create the design with the project stakeholders using a product backlog and sprints2. Option C is also a good approach, as it allows UC to gather the remaining requirements and complete the architecture and design, then initiate the build/test processes with frequent reviews by the stakeholders, and perform acceptance testing and validate compliance with regulatory requirements3. Option A is not a good approach, as it involves a waterfall project that is rigid and sequential, and may result in re-work and delays if the requirements change or conflict4. Option D is not a realistic approach, as it assumes that budget and timeline will not be a factor with an agile methodology, which is not true, as agile projects still need to have clear scope, budget, and timeline constraints

Load testing is the type of testing that will help UC measure the page response time. Load testing simulates the expected number of concurrent users and measures how the system performs under normal load conditions. Unit testing, system integration testing, and stress testing are not designed to measure the page response time.

The best environment for developing a new feature in an org with unlocked packages is a scratch org with the package code that will be changed and its dependencies. A scratch org is a source-driven and disposable deployment of Salesforce code and metadata that is fully configurable and can be created quickly. A scratch org can also install unlocked packages and their dependencies, which can help ensure compatibility and functionality of the new feature. A Developer Pro sandbox is not a good option, as it is not source-driven and can have outdated or conflicting data and metadata.

Refreshing a sandbox during the release preview window to ensure they have the upcoming release is a step that the team at UC should take to prepare for the new Salesforce release, as it allows them to test their application in an environment that matches the production environment after the upgrade. Running regression tests in an upgraded sandbox to detect any issues with the upgrade is also a step that the team at UC should take to prepare for the new Salesforce release, as it helps them to verify that the existing functionality is not affected by the new features or changes introduced by the upgrade. Reviewing the release notes for automatically-enabled features and technical debt is also a step that the team at UC should take to prepare for the new Salesforce release, as it helps them to understand the impact and benefits of the new features or changes, as well as to identify and resolve any technical debt that may cause issues or conflicts with the upgrade. Contacting Salesforce to schedule a time to upgrade the full sandbox is not a step that the team at UC should take to prepare for the new Salesforce release, as it is not possible to request a specific time for the upgrade of the full sandbox, which is determined by Salesforce and depends on the release window and the pod assignment. Upgrading any SOAP integrations to the newest WSDL as early as possible is not a step that the team at UC should take to prepare for the new Salesforce release, as it is not necessary to upgrade the SOAP integrations to the newest WSDL, unless they want to use the new features or fields introduced by the upgrade. The SOAP integrations will continue to work with the previous WSDL versions, as they are backward compatible.

The reason why the Apex classes are not able to access the metadata of the target org during testing is that UC needs to get the managed package certified by the Salesforce security review. This is because Apex code in a managed package can only access the metadata of the target org if the package has passed the security review and has been granted the Modify Metadata permission. See Apex Metadata API for more details.

Kanban can help clarify whether value is being delivered to the business by using metrics, like lead time and throughput, which increase transparency. Lead time measures how long it takes to complete a work item from the time it is requested, and throughput measures how many work items are completed in a given time period. These metrics can help the business stakeholders see the progress and performance of the development teams, and align their expectations with the reality. Kanban does not respond to unplanned work and changes by dropping everything and jumping on the new request, as this would disrupt the flow and quality of work. Kanban does not make use of the Salesforce Agile Accelerator, as this is a tool for managing agile projects. Kanban does limit work in progress, but this is not the main reason why it can help clarify whether value is being delivered to the business.

 Using a Developer Edition org to stage changes to their Customer Community poses the following risks:

Developer Edition orgs have limited user counts and low data volume limits, which will make User Testing difficult, as the testing environment will not be representative of the production environment.

Developer Edition orgs cannot have sandboxes, which will make team development difficult, as the developers will not be able to work in isolated environments and test their changes before merging them.

Changes Sets cannot be used to deploy from Developer Edition to Production, which will make deployment more complex, as the developers will have to use other tools such as Ant Migration Tool or SFDX CLI to deploy their changes.

 The change set performance may depend on the included components, especially if they are complex or have many dependencies. The change set may take more time than usual if it includes changes to permission sets and profiles, as these components require additional validation and processing. The change set may not take more time if it includes field type changes, new custom objects and fields, or other simple components.

A product owner is responsible for defining the scope and prioritizing the backlog of the project. A product owner can help the COE manage the scope creep between the different projects by aligning the business goals and ensuring the value delivery. A scrum master, a release manager, and a change manager are not directly involved in scope management.

 Testers will experience functional changes throughout testing due to not having isolation from development. Using a single developer sandbox for both development and testing is not a good practice, as it does not provide a stable and consistent environment for testing. The developers may make changes to the code or configuration that affect the functionality or behavior of the application, which may cause the testers to encounter unexpected results or errors.

Minor changes should be thoroughly documented and follow some type of standard cadence, as this can help maintain the audit trail and visibility of the changes. All changes should still be tested, even if they are minor, as they can have unexpected impacts on other parts of the system or introduce bugs or security issues. Downstream environments will not be automatically updated when production changes are made, so it is important to have a strategy to keep them in sync and avoid conflicts or overwrites. Minor changes do not need to be documented and can be made at any time is a wrong statement, as it can lead to poor governance and lack of accountability. CI/CD is not required to successfully manage minor changes, although it can help automate and streamline the process. See Application Lifecycle and Deployment for more details.