SAP C_S4CSV_2308 SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service Exam Practice Test

Deactivation of SAP administrative users

Change logging through audit trails

API management

Application-level user management

A service quotation can be automatically converted into a service contract with either Fixed Pricing or Time & Material-based pricing.

A service quotation can automatically create a service order when accepted.

A service quotation can automatically create a service notification when accepted.

A service quotation can represent either a Fixed Price or a Time & Material cost estimate to a customer.

Adding sales service items

Simulating a product proposal

Adding mileage consumption predictions

Simulating a credit check

SAP Extensibility Explorer

SAP API Business Hub

SAP Fiori Apps Reference Library

SAP BTP Cockpit

You need to define the possible follow-up steps after service quotation confirmation.

You need to define the dependencies between statuses a service quotation can have.

You need to define in which form a service quotation needs to be sent to a customer.

You need to define the prerequisites for service quotation confirmation by the customer.

Review the integration requirements collected from the Digital Discovery Assessment.

Evaluate the Business-Driven Configuration Questionnaire responses.

Upload customer master data in the Starter system using migration templates.

Deactivate scope items that are NOT part of the Statement of Work/Digital Discovery Assessment.

Integration with SAP ERP Customer Service (CS) for service contract processing

Integration with SAP Field Service Management (FSM) for service order processing

Integration with SAP Customer Relationship Management (CRM) Service for service master data management

Integration with other Line of Business (LoB) solutions from SAP S/4HANA Cloud (like Procurement and Finance)

When they use SAP cloud applications

When they extract legacy data in preparation for migration

When they engage other businesses in the European Union

When they request implementation of a cloud solution

UI variants and changes

Custom business objects

Custom business roles

Migration projects

Customer Service Manager (SAP_BR_CUSTOMER_SRVC_MGR)

Internal Sales Representative – Professional Services (SAP_BR_INTERNAL_SALES_REP_PRSV)

Solution Order Specialist (SAP_BR_SOLN_ORDER_SPCLST)

Shipping Specialist (SAP_BR_SHIPPING_SPECIALIST)

You start by rejecting the complete service quotation. You then create a new one with only the service item in it that the customer would like to order.

You use the partial acceptance feature of the service quotation and accept one item. You then reject all remaining items of the service quotation.

You only convert the service item into a service order that the customer wants. This automatically rejects all other items in the service quotation.

You edit the service quotation and remove all items from it that the customer rejected. You then proceed to convert the remaining item into a service order.

A service order template

A service order

A service contract

A solution order

In the process flow diagram for scope item Service Contract Management with Advanced Variant Configuration (6GU).

In the self-service configuration user interface (SSCUI) for scope item Service Contract Management with Advanced Variant Configuration (6GU).

In the set-up instructions for scope item Service Contract Management with Advanced Variant Configuration (6GU).

In the test script for scope item Service Contract Management with Advanced Variant Configuration (6GU).

As part of a solution order in SAP Subscription Billing

Automatically out of a service contract

Via an API (Application Programming Interface)

Manually using a dedicated SAP Fiori app

Use the Quality system to demonstrate SAP Best Practice processes.

Conduct the Fit-to-Standard analysis to gather configuration values.

Define the organizational structure and chart of accounts.

Conduct the Digital Discovery Assessment to identify extension requirements.

A billing plan that contains settlement rules can be assigned to a service contract item during its creation.

Settlement rules can be assigned to a service contract during its creation with a billing plan assigned to the material master record representing the service.

A billing plan can be assigned to a service contract, with settlement rules assigned to the material master record representing the service.

A billing plan that contains settlement rules can be assigned to the material master record representing the service used in a service contract.

When an expense amount is entered during the confirmation step

When the billing document for the service order is created

As soon as the service order items are all released

When time is posted onto a service order using a time sheet

Review failed process steps.

Review the detailed action log.

Review canceled actions.

Re-run the test plan.

In the solution order itself, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.

In the business partner master record of the customer you are selling to, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.

The solution order ID is automatically used as a split criterion by the SAP S/HANA Cloud system when creating billing documents. This means that no additional set-up is needed to be able to combine all items on one billing document for your customer.

Using the extensibility framework, a custom field is created at billing document header level and it is filled with the solution order ID. The solution order ID is then used as a split criterion by the SAP S/HANA Cloud system when creating billing documents.

Change the username and password of a print user.

Upload a certificate for a communication user.

Lock and unlock the initial user account that is delivered with the new system.

Assign and unassign users to user groups.

SAP HANA Smart Data Integration (SDI)

SAP SQL Anywhere

XML templates

SAP Smart Data Access

Customer's ETL tools

Delete existing organizational entities

Create additional product-specific configurations

Add new organizational entities

Edit existing product-specific configurations

Change the group ledger scenario

SAP HANA Studio

SAPUI5 SDK

SAP Cloud SDK

SAP ADK

If a business user accessed data in a custom field of an application

If a business user accessed a business partner's personal data

If a business user has restrictions when accessing data in an application

If the authorizations for a business user are missing or insufficient