SAP C_C4H62_2408 SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud Exam Practice Test

In SAP Customer Data Cloud, you can maintain the following login identifier settings:

Option A: Incorrect. While custom login identifiers can be implemented, they are not natively supported as a standard option in the console.

Option B: Incorrect. Biometric identifiers (e.g., fingerprint or facial recognition) are not configurable as login identifiers in SAP Customer Data Cloud.

Option C: Correct. Ausernameis a standard login identifier that can be configured in the console.

Option D: Correct. Aphone numberis another standard login identifier that can be used for authentication.

References:

SAP Customer Data Cloud - Login Identifier Settings

Configuring Login Identifiers

When usingSAP Enterprise Consent and Preference Management (ECPM)without SAP Customer Identity, the correct API call to collect consent isaccounts.setPolicies. This API allows you to update or set user preferences and consent policies directly.

Option A: Incorrect.accounts.initRegistrationis used to initialize the registration process for a new user and is unrelated to collecting consent.

Option B: Incorrect.accounts.loginis used to authenticate users and does not handle consent collection.

Option C: Correct.accounts.setPoliciesis specifically designed to manage user consent and preference policies, making it the appropriate choice for this scenario.

Option D: Incorrect.accounts.notifyLoginis used to notify SAP Customer Data Cloud about external login events and does not handle consent collection.

References:

SAP Enterprise Consent and Preference Management

accounts.setPolicies API Documentation

To validate a JSON Web Token (JWT), you need the public certificate or key that corresponds to the private key used to sign the token. In SAP Customer Data Cloud, the public certificate can be retrieved programmatically by calling theaccounts.getJWTPublicCertificateendpoint. This endpoint provides the public certificate required for JWT validation.

Option A: While SAP Customer Data Cloud provides tools and configurations in its console, downloading certificates directly from the console is not the recommended approach for JWT validation.

Option C: Requesting the certificate from SAP support is unnecessary and inefficient, as the certificate is available via API.

Option D: Theaccounts.getJWTPublicKeyendpoint does not exist in SAP Customer Data Cloud. The correct endpoint isaccounts.getJWTPublicCertificate.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - JWT Validation.

API Reference - accounts.getJWTPublicCertificate.

In theSites -> Site Settingssection of SAP Customer Data Cloud, you can configure the following:

C. Default Web and mobile screen-sets: Screen-sets define the user interface elements (e.g., login, registration, profile update) for web and mobile applications. You can set default screen-sets for your site.

D. CNAME: A CNAME record allows you to map a custom domain to your SAP Customer Data Cloud site. This is essential for branding purposes and ensures that your site uses your domain instead of the default SAP domain.

The other options are incorrect:

A. Email templates: Email templates are configured separately under thePoliciessection, not in Site Settings.

B. Custom API domain: Custom API domains are configured at the account level, not in Site Settings.

SAP Customer Data Cloud References:

Site Settings Configuration.

Screen-Sets Overview.

Custom Domains and CNAME.

To retrieve a list of permissions for the currently logged-in customer in SAP CIAM for B2B, the correct API call isgigya.accounts.b2b.getOrganizationInfo(). This API call provides detailed information about the organization associated with the logged-in user, including their permissions and roles within the organization.

Option A: Correct. Thegigya.accounts.b2b.getOrganizationInfo()API call returns information about the organization, including the permissions and roles of the logged-in user.

Option B: Incorrect. Thegigya.accounts.getJWT()API call generates a JSON Web Token (JWT) for the user but does not provide information about their permissions.

Option C: Incorrect. Thegigya.accounts.getAccountInfo()API call retrieves general account information for the user. While it supports additional parameters likeinclude, it does not specifically return permissions related to B2B organizations.

Option D: Incorrect. Thegigya.accounts.b2b.auth.getAssets()API call is used to retrieve assets assigned to a user or organization but does not directly return permissions.

References:

SAP CIAM for B2B - getOrganizationInfo API

CIAM for B2B Web SDK Documentation

To expire user sessions after 1800 seconds (30 minutes) in a mobile app, you should configure the session expiration parameter during SDK initialization. This ensures that the session duration is set correctly at the start of the application.

A: Setting the session expiration parameter (sessionExpiration) to 1800 seconds during SDK initialization is the correct approach. This configuration applies globally to all sessions created by the SDK.

B: Cookie settings are not relevant for mobile apps, as cookies are typically used in web-based environments.

C: Theaccounts.initSessionmethod is not used to set session expiration. It initializes a session but does not allow configuring its duration.

D: Theaccounts.loginmethod is used for user authentication, not for setting session expiration.

SAP Customer Data Cloud References:

Mobile SDK Session Management.

SDK Initialization Parameters.

To check the session status in theiOS Swift SDK, you should use thegigya.isSessionAlive()method. This method determines whether the current session is active and valid.

Option A: Correct. Thegigya.isSessionAlive()method checks if the session is still valid by verifying the session token and its expiration time.

Option B: Incorrect. Thegigya.isLoggedIn()method checks if the user is logged in but does not verify the session's validity.

Option C: Incorrect.gigya.sessionExpirationTimestampprovides the timestamp of when the session expires but does not actively check the session status.

Option D: Incorrect.gigya.sharedInstance().sessionExpirationTimestampis similar to Option C and only provides the expiration timestamp without verifying the session.

References:

SAP Customer Data Cloud - iOS SDK

Session Management in iOS SDK

To add a data object to the data store in SAP Customer Data Cloud, the following keys are required:

A. datatype: Specifies the type of data being stored (e.g., "profile", "subscription").

C. user identifier: Identifies the user to whom the data object belongs. This is typically the UID or another unique identifier for the user.

The other options are incorrect:

B. object identifier: While an object identifier may be useful for retrieving or managing specific data objects, it is not required to add a new data object.

D. type: This is not a valid key for adding data objects to the data store.

SAP Customer Data Cloud References:

Data Store Overview.

Adding Data Objects.

For each consent entry in theconsent vault, SAP Customer Data Cloud automatically records the following information:

Option A: Correct. Thesource IPof the user is recorded to track where the consent was provided.

Option B: Incorrect. Therelated productis not automatically recorded in the consent vault. It may be part of custom metadata but is not a standard field.

Option C: Incorrect. Thepurposeof the consent is defined in the consent statement but is not automatically recorded as part of the consent entry.

Option D: Correct. Theconsent versionis recorded to track which version of the consent statement the user agreed to.

Option E: Correct. Theuser agent(browser or device information) is recorded to provide context about how the consent was given.

References:

SAP Customer Data Cloud - Consent Vault

Consent Entry Details

In SAP Customer Data Cloud, privileges can be defined and managed usingpermission groups. Permission groups allow administrators to assign specific roles and permissions to users or applications, ensuring proper access control.

Option A: Permission groups are the primary mechanism for defining privileges in the console. They enable granular control over what actions users or applications can perform.

Option B: IP restrictions are used to limit access based on IP addresses but do not define privileges.

Option C: Creating administrators and applications is part of user and application management, not privilege definition.

Option D: Auditing capabilities are used for tracking and monitoring activities, not for defining privileges.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Permission Groups.

Access Management Overview.

The recommended approach to make a native API call, such asgetAccountInfo, from an Android client is to use the internal SDK methodGigya.getInstance().send. This method ensures secure and efficient communication with the SAP Customer Data Cloud APIs.

A: TheGigya.getInstance().sendmethod is specifically designed for making API calls within the SDK framework. It handles authentication, serialization, and other necessary processes internally.

B & D: Making direct HTTP GET or POST calls to the API endpoint using an application key and secret is not recommended because it exposes sensitive credentials and bypasses the SDK's built-in security mechanisms.

C: Passing the application key and secret as method arguments is unnecessary and insecure when using the SDK's internal methods.

SAP Customer Data Cloud References:

Android SDK Guide.

Making API Calls with the SDK.

To keep a log of customer orders in SAP Customer Data Cloud, the recommended approach is tomodify the account's data schemaby adding anordersattribute. This attribute should be structured as an array of objects, where each object represents an order and contains relevant details (e.g., order ID, date, items).

Option A: Incorrect. Adding a custom type to the data store and providing a UID for each document is unnecessary complexity for this use case. The goal is to associate orders directly with user accounts.

Option B: Correct. Modifying the account's data schema to include anordersattribute as an array of objects is the most efficient and scalable way to store order logs within the user profile.

Option C: Incorrect. Adding a JSON document to the custom data is less structured and harder to manage compared to modifying the schema with a dedicatedordersattribute.

Option D: Incorrect. Updating the profile schema according to the order data structure is vague and does not specify how the data will be stored or managed.

References:

SAP Customer Data Cloud - Data Schema Customization

Customizing Account Data

To ensure all subscriptions are mandatory during a marketing campaign, the best approach is tocheck the required flagfor the subscription. This ensures that users must subscribe to the service or communication before proceeding.

Option A: Correct. Checking the required flag makes the subscription mandatory, ensuring that all users are subscribed.

Option B: Incorrect. Activating email verification ensures that the user's email is valid but does not guarantee subscription.

Option C: Incorrect. Activating double opt-in requires users to confirm their subscription via email, which may result in some users not completing the process.

Option D: Incorrect. Setting the reconsent cut-off date to today forces users to reconsent but does not ensure all users are subscribed immediately.

References:

SAP Customer Data Cloud - Subscription Settings

Managing Subscriptions

When building a dataflow to transfer existing users' subscriptions from a marketing system to SAP Customer Data Cloud, the following actions are necessary:

Decrypt the PGP-encrypted file: Since the source file is encrypted, you must use thefile.decrypt.pgpcomponent to decrypt it before processing.

Handle errors during account updates: After writing data to SAP Customer Data Cloud using thedatasource.write.gigya.accountcomponent, you should add an error-handling step to capture records that fail to update.

Compress failed records: Failed records need to be zipped and sent back to the S3 bucket. Thefile.compress.zipcomponent is used for this purpose.

Option B: Adding an error-handling step afterdatasource.read.amazon.s3is unnecessary because errors at this stage are typically related to file retrieval, not data processing.

Option D: Thefile.encrypt.pgpandfile.uncompress.zipcomponents are irrelevant to this scenario, as the requirement is to decrypt and compress, not encrypt or uncompress.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Dataflows Overview.

Dataflow Components - File Operations.

Error Handling in Dataflows.

When executing anaccounts.searchquery via REST API, the response includes anidentitiesarray. This array contains information about thesocial identitiesassociatedwith the user. Each identity represents a social provider (e.g., Facebook, Google) linked to the user's account.

The other options are incorrect:

B. The UIDs belonging to the user: UIDs are not stored in theidentitiesarray; they are part of the main account object.

C. Custom data fields: Custom data fields are stored separately and are not part of theidentitiesarray.

D. Login identifiers (including custom identifiers) of the user: Login identifiers are stored in the main account object, not in theidentitiesarray.

SAP Customer Data Cloud References:

API Reference - accounts.search.

Understanding Identities.

To launch the Delegated Administration console in SAP CIAM for B2B, you need to use theopenDelegatedAdminLoginendpoint and pass theorgIDparameter. This combination ensures that the Delegated Admin function is opened for the specified organization.

Option A: Incorrect. Theemailparameter is not sufficient to identify the organization in the context of delegated administration.

Option B: Incorrect. TheUIDparameter identifies the user but does not specify the organization for delegated administration.

Option C: Incorrect. TheorganizationContextendpoint is not used to launch the Delegated Admin console.

Option D: Correct. TheopenDelegatedAdminLoginendpoint, combined with theorgIDparameter, is required to open the Delegated Admin function for a specific organization.

References:

SAP CIAM for B2B - Delegated Administration

Delegated Admin Console Documentation

If CSV translation files have been uploaded but the screen-sets are not displaying the correct translations, you can fix this issue by specifying the user's locale using theprofile.localeparameter in theaccounts.showScreenSetAPI call. This ensures that the correct language translations are applied based on the user's profile.

Option A: Incorrect. ThecustomLangparameter is not a valid configuration option in the Web SDK for applying translations.

Option B: Incorrect. Browser-provided automatic translations are unrelated to SAP Customer Data Cloud's localization settings and should not be relied upon.

Option C: Correct. Theprofile.localeparameter in theaccounts.showScreenSetcall explicitly sets the language for the screen-set based on the user's profile.

Option D: Incorrect. Thelangparameter in Web SDK configuration is not used to apply translations dynamically during runtime.

References:

SAP Customer Data Cloud - Localization

accounts.showScreenSet API Documentation

In an OpenID Connect (OIDC) flow, there are typically three main roles involved: theRelying Party (RP), theIdentity Provider (IdP), and theService Provider (SP). The RP is the application or service that wants to authenticate a user, while the IdP is responsible for authenticating the user and providing identity information. The SP is the entity that relies on the authentication provided by the IdP.

When configuring a website to allow users to log in using their existing company credentials via an OIDC flow,SAP Customer Data Cloud (CDC)acts as theIdentity Provider (IdP). This means that SAP CDC will handle the authentication of users and provide the necessary identity tokens to the website. The website, on the other hand, acts as theService Provider (SP), relying on SAP CDC to authenticate users.

Option A: Correct. In this scenario, SAP Customer Data Cloud serves as the Identity Provider (IdP), and the website serves as the Service Provider (SP). The website delegates the authentication process to SAP CDC, which verifies the user's credentials and returns the appropriate tokens.

Option B: Incorrect. SAP Customer Data Cloud cannot act as the SP in this context because it is responsible for authenticating users, not consuming authentication from another provider.

Option C: Incorrect. The website cannot act as the OpenID Provider (OP) because it is not responsible for authenticating users. Instead, it relies on SAP CDC for authentication.

Option D: Incorrect. The website cannot act as the Identity Provider (IdP) because it does not manage user identities or credentials; SAP CDC does.

References:

SAP Customer Data Cloud - Authentication Flows

SAP Customer Data Cloud - OIDC Integration

The registration completion screen is triggered in scenarios where additional information or actions are required to complete the registration process. These include:

A: If the terms-of-service consent record has expired, the user must re-consent, which triggers the registration completion screen.

D: If a user registers via a social network and a mandatory field (e.g., first name, last name) is missing, the registration completion screen is displayed to collect the missing information.

The other options are incorrect:

B: When a user logs in via a social network with an email already associated with an existing account, it typically triggers an account linking process, not the registration completion screen.

C: A new consent version with the same reconsent cutoff does not necessarily trigger the registration completion screen unless the user needs to explicitly re-consent.

SAP Customer Data Cloud References:

Web Screen-Sets Overview.

Registration Completion Scenarios.

To start making API calls against your existing API key in SAP Customer Data Cloud using a server-side REST API, you need to:

A: Create a new application and generate a secret key. The secret key is required for authenticating API requests securely. The API key alone is insufficient for server-side API calls; the secret key ensures secure communication.

The other options are incorrect:

B: Creating a CNAME in the site settings is related to custom domain configuration, not API authentication.

C: Adding the IP address to the IP-Allowlist is optional and only required if IP restrictions are enabled. It is not mandatory for making API calls.

D: Enabling the REST interface in the site settings is unnecessary because the REST API is already enabled by default.

SAP Customer Data Cloud References:

API Authentication.

Creating Applications and Secret Keys.

To mark an account as successfully transferred in SAP Customer Data Cloud after updating an external database, you need to update the account's status using theaccounts.setAccountInfoAPI. This API allows you to modify account attributes, such as marking the account as transferred.

Option A:accounts.setSchemais used to define or modify the schema of account objects, not to update individual account data.

Option B & C:accounts.webhooks.setis not a valid API endpoint in SAP Customer Data Cloud.

Option D:accounts.setAccountInfois the correct API to use, as it allows you to update account attributes using the UID from the notification and a valid bearer token for authentication.

SAP Customer Data Cloud References:

API Reference - accounts.setAccountInfo.

Webhooks Integration Guide.

The consent vault in SAP Customer Data Cloud is updated when there is a change in a user's consent status. The action that triggers this update is:

A: When a user opts out of a newsletter, their consent status changes, and this update is reflected in the consent vault.

The other options are incorrect:

B: Connecting an account to a social media network does not directly affect consent records.

C: Being taken to the Registration Completion screen does not involve changes to consent records.

D: Updating email and contact details does not impact consent unless explicitly tied to a consent-related action.

SAP Customer Data Cloud References:

Consent Vault Updates.

Consent Management Scenarios.

To retrieve subscription and email account data from SAP Customer Data Cloud, you can use the following API calls:

accounts.getLiteToken: This generates a lightweight token for the user, which is required for certain operations.

accounts.getAccountInfo: This retrieves detailed account information, including subscription and email-related data.

Option A: Correct. Combiningaccounts.getLiteTokenwithaccounts.getAccountInfoallows you to authenticate the user and retrieve their account details, including subscriptions and email data.

Option B: Incorrect. Whileaccounts.registercreates a new account, it does not retrieve existing account data like subscriptions or email information.

Option C: Incorrect. Usingaccounts.getLiteTokenandaccounts.registertogether does not make sense becauseregisteris for creating accounts, not retrieving data.

Option D: Incorrect.accounts.loginauthenticates the user but does not directly retrieve subscription or email data. You would still need to callaccounts.getAccountInfoafterward.

References:

SAP Customer Data Cloud - Accounts API

getAccountInfo Documentation

When validating a JSON Web Token (JWT), it is essential to ensure that you are using the correct public key. The best way to do this is to check that thekeyID (kid)of the public key matches thekeyID (kid)specified in the JWT header.

Option A: Incorrect. The public key hash and the signature hash of the JWT are not directly compared. Instead, the public key is used to verify the JWT's signature.

Option B: Incorrect. The expiration time of the JWT is validated separately and does not determine which public key to use.

Option C: Incorrect. While the issuer (iss) claim in the JWT header identifies the entity that issued the token, it does not specify which public key to use for validation.

Option D: Correct. ThekeyID (kid)in the JWT header identifies the specific public key that should be used to validate the token. Matching thekidensures the correct public key is used.

References:

JSON Web Token (JWT) RFC 7519

SAP Customer Data Cloud - JWT Validation