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SAP C_C4H450_21 SAP Certified Integration Associate – SAP Sales and Service Cloud Exam Practice Test

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SAP Certified Integration Associate – SAP Sales and Service Cloud Questions and Answers

Question 1

What action is required when you receive the connectivity error ICM_HTTP_SSL_ERROR in SAP Sales and Service Cloud?

Options:

A.

Request and upload a new client certificate from the certificate authority

B.

Upload the client certificate to the communication arrangement

C.

Change the URL to use HTTPS

D.

Upload the root certificates to the SAP Sales and Service Cloud trust store

Question 2

Which content is integrated between SAP CRM and SAP Sales and Service Cloud using SOAMANAGER­ configured web services?Note: There are 2 correct answer to this question.

Options:

A.

Attachments

B.

E-mails

C.

Pricing

D.

Notes

Question 3

You are using SAP Cloud Integration as your middleware. You need to configure basic authentication to send messages from SAP S/4HANA to SAP Sales and Service Cloud.What are the configuration steps forSAP Cloud Integration to do so?Note: There are 2 correct Answer: to this question

Options:

A.

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP Sales and Service Cloud communication user

B.

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP S/4HANA communication user

C.

Update the integration flow parameters with the host and path of the SAP S/4HANA web service

D.

Update the integration flow parameters with the host of SAP Sales and Service Cloud and the relevant credential name.

Question 4

What happens during SSL/TLS handshake when certificate based authentication is used?Note: There are 3 correct answer to this question.

Options:

A.

The client generates a new client certificate

B.

The server generates a new server certificate

C.

The client requests the server certificate from the server.

D.

The server validates the client certificate

E.

The server requests the client certificate from the client.

Question 5

How can you determine if a field in the message mapping in SAP Cloud Integration is an extension field?

Options:

A.

By the extension field view in message mapping

B.

By the mapping icon

C.

By the mapping functions

D.

By the used namespace

Question 6

What advanced filter options are helpful when filtering messages in Web Service Message Monitoring in SAP Sales and Service Cloud?Note: There are 3 correct answer to this question. NO:

Options:

A.

User-defined status

B.

Timestamps

C.

Direction

D.

XML payload

E.

Service interface

Question 7

What do you need to maintain in SAP S/4HANA to enable the delta mechanism for sales order integration?Note: There are 3 correct answer to this question. NO:

Options:

A.

The condition records for the integration scenario

B.

The sales order document types

C.

A variant for background job

D.

The message type in the outbound parameters of the partner profile

E.

The message type in output determination procedure

Question 8

In which scenario does SAP Sales and Service Cloud request real-time data from an on-premise system (SAP S/4HANA)?

Options:

A.

Account Hierarchy

B.

Employees

C.

External Pricing

D.

Customer Material Info

Question 9

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

Options:

A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

Question 10

Which proxy type should you select to configure an integration flow using SAP Cloud Connector?

Options:

A.

Internet

B.

Forward proxy

C.

Reverse proxy

D.

On-Premise

Question 11

What is the expected result in SAP Sales and Service Cloud after you perform the automatic code list mapping?

Options:

A.

The middleware is updated with new value mappings that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM.

B.

The code list group in the communication systems and communication arrangements is updated with the code lists in SAP ERP or SAP CRM

C.

The codes in SAP Sales and Service Cloud are mapped to the Implementation Guide (IMG)settings in SAP ERP or SAP CRM.

D.

New mapping groups are created in SAP Sales and Service Cloud that correspond to the Implementation Guide (IMG) settings in SAP ERP or SAP CRM

Question 12

When do you download the WSDL from the communication arrangement for integration between SAP S/4HANA and SAP Sales and Service Cloud?

Options:

A.

When using a user ID and password for the authentication

B.

After configuring the communication arrangement for the first time

C.

When using client certificates for the authentication

D.

After adding an extension field using the adaptation tools

Question 13

Which of the following are prerequisites for using the standard integration content to integrate SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct answer to this question.

Options:

A.

SAP ERP 6.0 EHP O SP15

B.

Requesting a productive system

C.

SAP middleware

D.

Setting a restore point

Question 14

Which features apply to synchronous interfaces?Note: There are 2 correct Answer: to this question

Options:

A.

Error handling needs to be done on the receiver side, as the sender doesn't get a response

B.

You get an immediate response from the target system

C.

The error handling needs to be done by the requester based on the response

D.

There is no immediate response from the target system.

Question 15

You receive the following error message in SAP Sales and Service Cloud web service message monitoring"ID mapping for external value 1000 of Organisational Centre ID missing"What could be the reason for the error?Note: There are 2 correct Answer: to this question

Options:

A.

Missing Code List Mapping for Organisational Units

B.

Missing ID Mapping for Organisational Units

C.

Missing Organisational Unit

D.

Missing Value Mapping for Organisational Units

Question 16

What does SAP recommend in SAP Sales and Service Cloud before you perform the initial loads?Note: There are 3 correct answer to this question. NO:

Options:

A.

Deactivate Code List Mappings

B.

Switch off Address Checks

C.

Undeploy SAP Cloud Integration artifacts

D.

Notify SAP Cloud Operations

E.

Switch off Feeds

Question 17

What are some possible reasons to use SAP Cloud Integration as integration technology with SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

Options:

A.

The customer does not use SAP Process Orchestration in the existing landscape

B.

The customer uses cloud-to-cloud integration

C.

The customer does not want to install an SAP Process Orchestration add-on.

D.

The customer can select any available integration adapter.

Question 18

What do you need to verify if you want to replicate data from SAP S/4HANA to SAP Sales and Service Cloud via SAP Cloud Integration using client certificate authentication?

Options:

A.

The SAP S/ 4 HANA client certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud.

B.

The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Cloud Integration load balancer

C.

The SAPS/4HANA server certificate needs to be signed by a certificate authority trusted by SAP Sales and Service Cloud

D.

The SAP S/4HANA client certificate needs to be signed by a certificate authority trusted by the SAP Sales and Service Cloud load balancer

Question 19

Which configuration steps are mandatory when using SAP Process Integration? Note: There are 2 correct answer to this question.

Options:

A.

Configure the business rules

B.

Enhance the message mappings

C.

Download the enterprise services repository content

D.

Maintain the communication channels

Question 20

What are the advantages of data filtering in the middleware? Note: There are 2 correct answer to this question.

Options:

A.

Protection of sensitive customer data

B.

Uniform implementation independent of the back-end system

C.

No BAdl implementation needed in source or target system

D.

Performance enhancement independent from increased data loads

Question 21

Which report is used to automatically generate integration settings for data exchange in SAP S/4HANA?

Options:

A.

SAPLCFC COMMON

B.

CODD- CODE- LIST- MAPPING

C.

RCOD- CHECK- EZE CONNECTIVITY

D.

RCOD- CREATE- CONNECTIVITY- SIMPL

Question 22

Where can you find the most current SAP Cloud Integration content?

Options:

A.

SAP Service Marketplace

B.

SAP Help Portal

C.

SAP ONE Support Launchpad

D.

SAP API Business Hub

Question 23

What manual step do youhave to perform in the simplified web service configuration of transaction SOAMANAGER?

Options:

A.

Service binding

B.

Authentication method

C.

Provider system

D.

Identifiable business context

Question 24

Which objects are replicated unidirectionally from SAP CRM to SAP SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

Options:

A.

Quotes

B.

Territories

C.

Business roles

D.

Products

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