An organization's business gap analysis reveals the need for a robust IT risk strategy. Which of the following should be the risk practitioner's PRIMARY consideration when participating in development of the new strategy?
Scale of technology
Risk indicators
Risk culture
Proposed risk budget
The risk practitioner’s primary consideration when participating in development of a new IT risk strategy should be the risk culture of the organization. Risk culture is the set of values, beliefs, attitudes, and behaviors that shape how the organization perceives, manages, and responds to risks. Risk culture influences the organization’s risk appetite, risk objectives, risk policies, risk processes, and risk performance. The risk practitioner should consider the risk culture whendeveloping a new IT risk strategy, because it helps to align the IT risk strategy with the organization’s mission, vision, values, and strategy, and to ensure that the IT risk strategy is supported and accepted by the organization’s stakeholders, such as the board, management, employees, customers, regulators, etc. The risk practitioner should also consider the risk culture when developing a new IT risk strategy, because it helps to identify and addressany gaps, issues, or challenges that may affect the implementation and effectiveness of the IT risk strategy, such as lack of awareness, communication, coordination, or accountability. The other options are not the primary consideration for the risk practitioner, although they may be related to the IT risk strategy. Scale of technology, risk indicators, and proposed risk budget are all factors that could affect the feasibility and sustainability of the IT risk strategy, but they do not necessarily reflector influence the organization’s risk culture. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-9.
Which of the following key risk indicators (KRIs) provides the BEST insight into the risk associated with IT systems being unable to meet the required availability service level in the future?
Percentage of IT systems having defined incident management service levels
Percentage of IT systems having met the availability service level
Percentage of IT outsourced systems having met the availability service level
Percentage of IT systems routinely running at peak utilization
The percentage of IT systems routinely running at peak utilization serves as a leading indicator of potential future availability issues. Systems operating at or near full capacity are more susceptible to performance degradation or outages, which can impede their ability to meet service level agreements (SLAs). Monitoring this KRI allows organizations to proactively address capacity constraints before they impact system availability.
An organization has been experiencing an increasing number of spear phishing attacks Which of the following would be the MOST effective way to mitigate the risk associated with these attacks?
Update firewall configuration
Require strong password complexity
implement a security awareness program
Implement two-factor authentication
A spear phishing attack is a type of cyberattack that targets a specific individual or organization with a fraudulent email that appears to be from a trusted source, and attempts to trick the recipient into clicking amalicious link, opening a malicious attachment, or providing sensitive information. A spear phishing attack can compromise the security, confidentiality, integrity, or availability of the information systems and data of the individual or organization. The most effective way to mitigate the risk associated with spear phishing attacks is to implement a security awareness program, which is a program that educates and trains the employees and stakeholders of the organization about the security policies, procedures, and best practices, and the potential threats and risks that may affect the organization. A security awareness program can help to prevent or reduce the success of spear phishing attacks, as it can increase the knowledge and skills of the employees and stakeholders to recognize and avoid the fraudulent emails, and to report and respond to any suspicious or malicious activities. References = CRISC Review Manual, 7th Edition, page 181.
Which of the following is MOST important to consider when determining risk appetite?
Service level agreements (SLAs)
Risk heat map
IT capacity
Risk culture
Risk culture encompasses the values, beliefs, and attitudes towards risk within an organization. It significantly influences how risk appetite is defined and communicated. Understanding the organization's risk culture ensures that the established risk appetite aligns with stakeholder expectations and supports effective risk management practices.
A new software package that could help mitigate risk in an organization has become available. Which of the following is the risk practitioner's BEST course of action?
Perform a business impact analysis (BIA).
Perform a cost-benefit analysis.
Review industry best practice.
Review risk governance policies.
Cost-benefit analysis evaluates whether the benefits (e.g., risk reduction, efficiency) of implementing the new tool justify the costs (e.g., acquisition, maintenance). This analysis is critical for informed decision-making and resource optimization.
Which of the following is MOST helpful to management when determining the resources needed to mitigate a risk?
An internal audit
A heat map
A business impact analysis (BIA)
A vulnerability report
A business impact analysis (BIA) is the most helpful tool to management when determining the resources needed to mitigate a risk. A BIA is a process of identifying and evaluating the potential effects of disruptions or incidents on the critical functions and processes of an organization. A BIA helps to estimate the financial, operational, and reputational impacts of risks, as well as the recovery time objectives and recovery point objectives for each function and process. A BIA also helps to prioritize the functions and processes based on their importance and urgency, and to allocate the resources needed to protect, restore,and resume them. A BIA can provide valuable information to management for developing and implementing risk mitigation strategies and plans. The other options are not the most helpful tools to management when determining the resources needed to mitigate a risk, although they may be useful or complementary to the BIA. An internal audit is a process of evaluating and improving the effectiveness of the governance, risk management, and control systems of an organization, but it does not directly estimate the impacts of risks or the resources needed to mitigate them. A heat map is a graphical tool that displays the probability and impact of individual risks in a matrix format, but it does not provide the details of the functions and processes affected by the risks or the resources needed to protect them. A vulnerability report is a document that identifies and assesses the security weaknesses in an information system, but it does not measure the impacts of risks or the resources neededtomitigate them. References = Business Impact Analysis (BIA) | Ready.gov, Business Impact Analysis - ISACA, Business Impact Analysis - Risk Management from MindTools.com
Which of the following indicates an organization follows IT risk management best practice?
The risk register template uses an industry standard.
The risk register is regularly updated.
All fields in the risk register have been completed.
Controls are listed against risk entries in the register.
According to the IT Risk Management - Basics and Best Practices article, one of the best practices for IT risk management is to keep the risk register up to date. A risk register is a document that records the identified risks, their causes, impacts, likelihood, responses, andstatus. A risk register is a vital tool for IT risk management, as it helps to track and monitor the risks throughout their lifecycle, and to communicate the risks to the relevant stakeholders. However, a risk register is only useful if it reflects the current situation and environment of the organization. Therefore, the risk register should be regularly updated to capture any changes in the risk profile, such as new risks, resolved risks, modified risks, or escalated risks. Updating the risk register will help to ensure that the risk management process is effective and efficient, and that the risk responses are appropriate and timely. References = IT Risk Management - Basics and Best Practices
In an organization with a mature risk management program, which of the following would provide the BEST evidence that the IT risk profile is up to date?
Risk questionnaire
Risk register
Management assertion
Compliance manual
A risk register is a tool that records and tracks the risks that may affect the organization, as well as the actions that are taken or planned to manage them1. A risk register provides the best evidence that the IT risk profile is up to date, because it reflects the current and potential IT risks that the organization faces, as well as their likelihood, impact, severity, owner, status, and response2. An IT risk profile is a document that describes the types, amounts, and priority of ITrisk that the organization finds acceptable and unacceptable3. An IT risk profile is developed collaboratively with various stakeholders within the organization, including business leaders, data and process owners, enterprise risk management, internal and external audit, legal, compliance, privacy, and IT risk management and security4. By maintaining and updating the risk register regularly, the organization can ensure that the IT risk profile is aligned with the changing IT risk environment, and that the IT risk management activities and performance are consistent and effective. The other options are not the best evidence that the IT risk profile is up to date, as they are either less comprehensive or less relevant than the risk register. A risk questionnaire is a tool that collects and analyzes the opinions and perceptions of the stakeholders about the risks that may affect the organization5. A risk questionnaire can help to identify and assess the risks, as well as to communicate and report on the risk status and issues. However, a risk questionnaire is not the best evidence that the IT risk profile is up to date, as it may not capture all the IT risks that the organization faces, or reflect the actual or objective level and nature of the IT risks. A management assertion is a statement or declaration made by the management about the accuracy and completeness of the information or data that they provide or report. A management assertion can help to increase the confidence and trust of the stakeholders and auditors in the information or data, as well as to demonstrate the accountability and responsibility of the management. However, a management assertion is not the best evidence that the IT risk profile is up to date, as it does not provide the details or outcomes of the IT risk management activities or performance, or verify the validity and reliability of the IT risk information or data. A compliance manual is a document that contains the policies, procedures, and standards that the organization must follow to meet the legal, regulatory, or contractual requirements that apply to its activities or operations. A compliance manual can help to ensure the quality and consistency of the organization’s compliance activities or performance, as well as to avoid or reduce the penalties or sanctions for non-compliance. However, a compliance manual is not the best evidence that the IT risk profile is up to date, as it does not address the IT risks that the organization faces, or the IT risk management activities or performance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.5, Page 55.
A risk practitioner has established that a particular control is working as desired, but the annual cost of maintenance has increased and now exceeds the expected annual loss exposure. The result is that the control is:
mature
ineffective.
optimized.
inefficient.
The result of a control working as desired, but having an annual cost of maintenance that exceeds the expected annual loss exposure, is that the control is inefficient, as it implies that the control is not cost-effective or optimal, and may require a review or adjustment. The other options are not the correct results, as they do not reflect the performance or adequacy of the control, but rather the maturity, effectiveness, or optimization of the control, respectively. References = CRISC Review Manual, 7th Edition, page 154.
Which of the following is the MOST valuable data source to support the optimization of an existing key risk indicator (KRI)?
Frameworks and standards
Industry benchmarks
Organizational policies
Historical losses and incidents
An organization uses one centralized single sign-on (SSO) control to cover many applications. Which of the following is the BEST course of action when a new application is added to the environment after testing of the SSO control has been completed?
Initiate a retest of the full control
Retest the control using the new application as the only sample.
Review the corresponding change control documentation
Re-evaluate the control during (he next assessment
The best course of action when a new application is added to the environment after testing of the SSO control has been completed is to initiate a retest of the full control, as it may reveal any new issues or gaps that the new application may introduce to the SSO control, and ensure that the control remains effective and adequate. Retesting the control using the new application as the only sample, reviewing the corresponding change control documentation, and re-evaluating the control during the next assessment are not the best courses of action, as they may not provide sufficient assurance, evidence, or timeliness of the control testing, respectively. References = CRISC Review Manual, 7th Edition, page 154.
Which of the following would BEST enable mitigation of newly identified risk factors related to internet of Things (loT)?
Introducing control procedures early in the life cycle
Implementing loT device software monitoring
Performing periodic risk assessments of loT
Performing secure code reviews
The BEST way to enable mitigation of newly identified risk factors related to internet of Things (loT) is to introduce control procedures early in the life cycle, because it can help to prevent or reduce the occurrence or impact of the risk factors, and to ensure that the loT devices and systems are designed and developed with security and quality in mind. The control procedures should include requirements analysis, design review, testing, validation, and verification of the loT devices and systems. The other options are not as effective as introducing control procedures early in the life cycle, because:
Option B: Implementing loT device software monitoring is a good way to detect and respond to the risk factors related to loT, but it does not enable mitigation of the risk factors, which is the proactive and preventive approach. Software monitoring is a reactive and corrective measure that may not be able to prevent or reduce the occurrence or impact of the risk factors, especially if they are embedded in the hardware or firmware of the loT devices.
Option C: Performing periodic risk assessments of loT is a necessary way to identify and evaluate the risk factors related to loT, but it does not enable mitigation of the risk factors, which is the action-oriented and solution-focused approach. Risk assessment is an analytical and descriptive process that may not provide the specific and effective measures to address or mitigate the risk factors, especially if they are complex or dynamic.
Option D: Performing secure code reviews is a useful way to verify and improve the security and quality of the software of the loT devices and systems, but it does not enable mitigation of the risk factors related to loT, which may involve more than just the software aspect. The risk factors related to loT may also include the hardware, firmware, network, communication, data, andintegration aspects, which may not be covered or resolved by the code reviews. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 214.
Which of the following would BEST enable a risk practitioner to embed risk management within the organization?
Provide risk management feedback to key stakeholders.
Collect and analyze risk data for report generation.
Monitor and prioritize risk data according to the heat map.
Engage key stakeholders in risk management practices.
Engaging key stakeholders in risk management practices is the best way to embed risk management within the organization. This means that the risk practitioner involves andcommunicates with the people who have an interest or influence in the organization’s objectives, activities, and risks, such as senior management, business unit managers, employees, customers, suppliers, regulators, etc.
Engaging key stakeholders in risk management practices helps to create a risk-aware culture, align risk management with the organization’s strategy and vision, ensure the ownership and accountability of risks and controls, obtain the support and commitment for risk management initiatives, and improve the risk management performance and outcomes.
The other options are not the best ways to embed risk management within the organization. They are either secondary or not essential for risk management.
The references for this answer are:
Risk IT Framework, page 17
Information Technology & Security, page 11
Risk Scenarios Starter Pack, page 9
Management has required information security awareness training to reduce the risk associated with credential compromise. What is the BEST way to assess the effectiveness of the training?
Conduct social engineering testing.
Audit security awareness training materials.
Administer an end-of-training quiz.
Perform a vulnerability assessment.
Conducting social engineering testing is the best way to assess the effectiveness of the security awareness training, as it helps to measure and evaluate the actual behavior and response of the employees to simulated real-world attacks that exploit human vulnerabilities. Social engineering testing is a type of security testing that involves performing authorized and ethical hacking activities on the employees to manipulate them into revealing sensitive information, such as credentials, or performing malicious actions, suchas clicking on a phishing link or opening a malicious attachment. Social engineering testing can help to assess the effectiveness of the security awareness training by providing the following benefits:
It tests the employees’ knowledge and skills in recognizing and resisting social engineering attacks, such as phishing, vishing, baiting, or impersonation.
It identifies and measures the strengths and weaknesses of the employees’ security awareness and behavior, and the impact and severity of their actions on the security posture and risk exposure of the organization.
It provides feedback and learning opportunities for the employees to improve their security awareness and behavior, and to reinforce the key concepts and practices taught in the training.
It communicates and reports the results and findings of the testing to the management and the stakeholders, and supports the development and implementation of corrective or preventive actions.
The other options are not the best ways to assess the effectiveness of the security awareness training. Auditing security awareness training materials is a good practice to ensure that the training content is accurate, relevant, and up-to-date, but it does not measure or evaluate the employees’ security awareness and behavior. Administering an end-of-training quiz is a useful method to test the employees’ comprehension and retention of the training content, but it does not reflect or simulate the employees’ security awareness and behavior in real-world situations. Performing a vulnerability assessment is an important step to identify and analyze the potential vulnerabilities in the systems and software, but it does not assess or address the human vulnerabilities or the employees’ security awareness and behavior. References = 3 ways to assess the effectiveness of security awareness training …, IT Risk Resources | ISACA, Measuring the Effectiveness of Security Awareness Training - Hut Six
The PRIMARY goal of conducting a business impact analysis (BIA) as part of an overall continuity planning process is to:
obtain the support of executive management.
map the business processes to supporting IT and other corporate resources.
identify critical business processes and the degree of reliance on support services.
document the disaster recovery process.
The primary goal of conducting a business impact analysis (BIA) as part of an overall continuity planning process is to identify critical business processes and the degree of reliance on support services. A BIA is a process of assessing the potential impact and consequences of a disruption or interruption of the business activities, operations, or functions. A continuity planning processis a process of developing, implementing, and maintaining a plan to ensure the continuity and recovery of the business activities, operations, or functions in the event of a disruption or interruption. The primary goal of conducting a BIA is to identify critical business processes and the degree of reliance on support services, which are the business processes that are essential for the survival and success of the business, and the support services that are required to enable or facilitate the critical business processes, such as IT systems, human resources, facilities, or suppliers. Identifying critical business processes and the degree of reliance on support services helps to determine the priorities and requirements for the continuity and recovery of the business activities, operations, or functions, and to select and implement the appropriate continuity andrecovery strategies and solutions. Obtaining the support of executive management, mapping the business processes to supporting IT and other corporate resources, and documenting the disaster recovery process are not the primary goals of conducting a BIA, as they are either the benefits or the outputs of the BIA process, and they do not address the primary need of assessing the impact and consequences of the business disruption or interruption. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.
An organization automatically approves exceptions to security policies on a recurring basis. This practice is MOST likely the result of:
a lack of mitigating actions for identified risk
decreased threat levels
ineffective service delivery
ineffective IT governance
IT governance is the process of ensuring that IT supports the organization’s objectives and strategies, and that IT risks are managed appropriately. IT governance involves defining the roles, responsibilities, and accountabilities of the IT stakeholders, establishing the IT policies, standards, and procedures, and monitoring and evaluating the IT performance and outcomes1.
An organization that automatically approves exceptions to security policies on a recurring basis is most likely the result of ineffective IT governance, because it indicates that the organization:
Lacks a clear and consistent IT strategy and direction, and does not align IT with the business goals and needs
Fails to implement and enforce the IT policies, standards, and procedures, and does not ensure the compliance and accountability of the IT users and providers
Neglects to identify and assess the IT risks, and does not implement the appropriate risk responses and controls
Does not monitor and measure the IT performance and outcomes, and does not review and improve the IT processes and practices23
The other options are not the most likely results of ineffective IT governance, but rather some of the possible causes or consequences of it. A lack of mitigating actions for identified risk is a possible consequence of ineffective IT governance, as it implies that the organization does not have a systematic and proactiveapproach to IT risk management, and does not address the IT risks in a timely and effective manner. Decreased threat levels is a possible cause of ineffective IT governance, as it may create a false sense of security and complacency, and reduce the motivation and urgency to implement and follow the IT policies, standards, and procedures. Ineffective service delivery is a possible consequence of ineffective IT governance, as it means that the organization does not deliver the IT services that meet the expectations and requirements of the customers and stakeholders, and does not ensure the quality and reliability of the IT services. References =
IT Governance - ISACA
IT Governance: What It Is and Why You Need It
IT Governance: The Benefits of an Effective Enterprise IT Governance Framework
[CRISC Review Manual, 7th Edition]
Which of the following BEST supports the integration of IT risk management into an organization's strategic planning?
Clearly defined organizational goals and objectives
Incentive plans that reward employees based on IT risk metrics
Regular organization-wide risk awareness training
A comprehensive and documented IT risk management plan
A comprehensive and documented IT risk management plan provides a structured approach to identifying, assessing, and mitigating IT risks. Integrating this plan into the organization's strategic planning ensures that IT risk considerations are aligned with business objectives and are factored into decision-making processes at the strategic level.
When of the following standard operating procedure (SOP) statements BEST illustrates appropriate risk register maintenance?
Remove risk that has been mitigated by third-party transfer
Remove risk that management has decided to accept
Remove risk only following a significant change in the risk environment
Remove risk when mitigation results in residual risk within tolerance levels
The standard operating procedure (SOP) statement that best illustrates appropriate risk register maintenance is to remove risk when mitigation results in residual risk within tolerance levels. Residual risk is the risk that remains after the risk response or mitigation has been applied. Tolerance levels are the acceptable or allowable ranges of variation or deviation from the expected or desired outcomes or objectives. When the mitigation results in residual risk within tolerance levels, it means that the risk has been reduced or managed to an acceptable or satisfactory level, and that no further action or monitoring is required. Therefore, the risk can be removed from the risk register, as it is no longer a significant or relevant risk for the organization. The other options are not as appropriate as removing risk when mitigation resultsin residual risk within tolerance levels, as they are related to the transfer, acceptance, or change of the risk, not the removal of the risk. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.4: IT Risk Response, page 87.
When using a third party to perform penetration testing, which of the following is the MOST important control to minimize operational impact?
Perform a background check on the vendor.
Require the vendor to sign a nondisclosure agreement.
Require the vendor to have liability insurance.
Clearly define the project scope
When using a third party to perform penetration testing, the most important control to minimize operational impact is to clearly define the project scope. This means specifying the objectives,boundaries, methods, and deliverables of the testing, as well as the roles and responsibilities of the parties involved. A clear project scope helps to avoid misunderstandings, conflicts, and disruptions that could compromise the security, availability, or integrity of the systems undertest. It also helps to ensure that the testing is aligned with the organization’s risk appetite and compliance requirements. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.2, Page 137.
Which of the following is a KEY consideration for a risk practitioner to communicate to senior management evaluating the introduction of artificial intelligence (Al) solutions into the organization?
Al requires entirely new risk management processes.
Al potentially introduces new types of risk.
Al will result in changes to business processes.
Third-party Al solutions increase regulatory obligations.
Artificial intelligence (AI) solutions can offer significant benefits to an organization, such as improved efficiency, accuracy, and innovation. However, AI also poses new challenges and risks that need to be considered and addressed by senior management. Some of these risks include:
Ethical and social risks: AI solutions may have unintended or undesirable impacts on human values, rights, and behaviors, such as privacy, fairness, accountability, and transparency. For example, AI systems may exhibit bias, discrimination, or manipulation, or may infringe on personal data or autonomy.
Technical and operational risks: AI solutions may have vulnerabilities, errors, or failures that affect their performance, reliability, or security. For example, AI systems may be subject to hacking, tampering, or misuse, or may malfunction or produce inaccurate or harmful outcomes.
Legal and regulatory risks: AI solutions may have unclear or conflicting legal or regulatory implications or obligations, such as liability, compliance, or governance. For example, AI systems may raise questions about ownership, responsibility, or accountability, or may violate existing laws or regulations, or create new ones.
Therefore, a risk practitioner should communicate to senior management that AI potentially introduces new types of risk that need to be identified, assessed, and managed in alignment with the organization’s objectives, values, and risk appetite. References = ISACA CRISC Review Manual, 7th Edition, Chapter 3, Section 3.2.2, page 113.
Which of the following is the GREATEST risk associated with the use of data analytics?
Distributed data sources
Manual data extraction
Incorrect data selection
Excessive data volume
According to the CRISC Review Manual1, data selection is the process of choosing the appropriate data sources and variables for data analysis. Data selection is the most critical step in data analytics, as it determines the quality and validity of the results and insights derived from the analysis. Incorrect data selection is the greatest risk associated with the use of data analytics, as it can lead to inaccurate, incomplete, irrelevant, or biased outcomes that can adversely affectthe decision making and performance of the organization. Incorrect data selection can also cause legal, regulatory, ethical, or reputational issues for the organization, if the data used for analysis is not authorized, reliable, or compliant. References = CRISC Review Manual1, page 255.
IT disaster recovery point objectives (RPOs) should be based on the:
maximum tolerable downtime.
maximum tolerable loss of data.
need of each business unit.
type of business.
IT disaster recovery point objectives (RPOs) should be based on the:
B. maximum tolerable loss of data.
RPOs are determined by how much data loss an organization can withstand in the event of a disaster. It’s a measure of the maximum age of files that an organization must recover from backup storage for normal operations to resume after a disaster. Therefore, RPOs are directly related to the maximum tolerable loss of data.
Which of the following is MOST important for the organization to consider before implementing a new in-house developed artificial intelligence (Al) solution?
Industry trends in Al
Expected algorithm outputs
Data feeds
Alert functionality
The most important factor for the organization to consider before implementing a new in-house developed artificial intelligence (AI) solution is the expected algorithm outputs, as they define the desired outcomes and objectives of the AI solution, and guide the design, testing, and validation of the AI algorithm. The other options are not the most important factors, as they are more related to the research, input, or monitoring of the AI solution, respectively, rather than the output of the AI solution. References = CRISC Review Manual, 7th Edition, page 153.
Which of the following is the PRIMARY role of the second line when an IT risk management framework is adopted?
Overseeing the execution of framework requirements
Implementing the framework requirements
Advising industry standard framework organizations
Auditing the execution of framework requirements
Which of the following should be done FIRST when information is no longer required to support business objectives?
Archive the information to a backup database.
Protect the information according to the classification policy.
Assess the information against the retention policy.
Securely and permanently erase the information
A retention policy is a set of rules and guidelines that define how long and under what conditions the information should be kept or disposed of by the organization, based on its value, sensitivity, and legal or regulatory requirements.
When information is no longer required to support business objectives, the first thing that should be done is to assess the information against the retention policy. This means that the information should be reviewed and evaluated to determine if it should be retained or deleted, and for how long and by whom.
Assessing the information against the retention policy helps to ensure that the information is managed and disposed of in a consistent and compliant manner, that the information is protected from unauthorized access, use, disclosure, modification, or destruction, and that the information is available for future reference or audit purposes if needed.
The other options are not the first things that should be done when information is no longer required to support business objectives. They are either secondary or not essential for information management.
The references for this answer are:
Risk IT Framework, page 28
Information Technology & Security, page 22
Risk Scenarios Starter Pack, page 20
Which of the following is the ULTIMATE objective of utilizing key control indicators (KCIs) in the risk management process?
To provide a basis for determining the criticality of risk mitigation controls
To provide early warning signs of a potential change in risk level
To provide benchmarks for assessing control design effectiveness against industry peers
To provide insight into the effectiveness of the intemnal control environment
Key control indicators (KCIs) are metrics that measure the performance of a control in reducing the causes, consequences, or likelihood of a risk. They help to evaluate the adequacy and efficiency of the internal control environment, which is the set of policies, procedures, and practices that support the achievement of organizational objectives and the management of risks. By monitoring KCIs, organizations can identify and address any gaps or weaknesses in their internal controls and ensure that they are operating as intended.
References
•ISACA CRISC Review Manual, 7th Edition, Domain 3: Risk Response, Section 3.2.2: Control Design and Implementation
•KRI Framework for Operational Risk Management | Workiva
•What is the difference between key risk indicators and key control indicators?
Who should be PRIMARILY responsible for establishing an organization's IT risk culture?
Business process owner
Executive management
Risk management
IT management
Executive management should be primarily responsible for establishing an organization’s IT risk culture, as they have the authority and accountability to define and communicate the vision, mission, values, and objectives of the organization, and to set the tone and direction for the IT risk management and control processes. Executive management is the highest level of management in an organization, and it consists of the board of directors, the chief executive officer (CEO), and other senior executives. Executive management is responsible for the strategic planning and decision making of the organization, and for ensuring the alignment of the organizational strategy and objectives with the stakeholder expectations and requirements.
Executive management should be primarily responsible for establishing an organization’s IT risk culture by providing the following benefits:
It demonstrates the leadership and commitment of the executive management to the IT risk management and control processes, and to the achievement of the organizational strategy and objectives.
It influences and motivates the behavior and attitude of the staff and managers towards IT risk management and control, and fosters a culture of risk awareness, ownership, and accountability across the organization.
It defines and communicates the IT risk appetite and tolerance of the organization, and guides and supports the development and implementation of the IT risk policies, standards, and procedures.
It allocates and monitors the resources and performance of the IT risk management and control processes, and ensures the effectiveness and efficiency of the IT risk governance and oversight.
The other options are not the primary choices for establishing an organization’s IT risk culture. Business process owner is the person who has the responsibility and authority over the design, execution, and performance of a specific business process, and they are accountable for the risks and controls associated with their process, but they do not have the overall or strategic responsibility for the IT risk culture. Risk management is the function or department that is responsible for managing and monitoring the IT risk management and control processes, and for providing advice and guidance to the executive management and the business units, but they do not have the ultimate or final responsibility for the IT risk culture. ITmanagement is the function or department that is responsible for managing and maintaining the IT operations and security, and for supporting the IT risk management and control processes, but they do not have the highest or broadest responsibility for the IT risk culture. References = Risk Culture - Open Risk Manual, IT Risk Resources | ISACA, The 6 key elements to creating and maintaining a good risk culture
Which of the following is the BEST way for a risk practitioner to help management prioritize risk response?
Align business objectives to the risk profile.
Assess risk against business objectives
Implement an organization-specific risk taxonomy.
Explain risk details to management.
The best way for a risk practitioner to help management prioritize risk response is to assess risk against business objectives. This means comparing the level and nature of the risks with the goals and strategies of the organization, and determining which risks pose the most significant threat or opportunity to the achievement of those objectives. By assessing risk against business objectives, the risk practitioner can help management identify the most critical and relevant risks, and prioritize the risk response actions accordingly. The risk response actions should be aligned with the organization’s risk appetite, which is the amount and type of risk that the organization is willing to take in order to meet its strategic goals1. The other options are not the best ways for a risk practitioner to help management prioritize risk response, as they are either less effective orless specific than assessing risk against business objectives. Aligning business objectives to the risk profile is a way of ensuring that the organization’s objectives are realistic and achievable, given the current and potential risks that the organization faces. However, this is not the same as prioritizing risk response, as it does not indicate which risks should be addressed first or howtheyshould be managed. Implementing an organization-specific risk taxonomy is a way of creating a common language and classification system for describing and categorizing risks. This can help improve the consistency and clarity of risk communication and reporting across the organization. However, this is not the same as prioritizing risk response, as it does not measure the likelihood and impact of the risks, or their relation to the organization’s objectives. Explaining risk details to management is a way of providing information and insight on the sources, drivers, consequences, and responses of the risks. This can help increase the awareness and understanding of the risks among the decision makers and stakeholders. However, this is not the same as prioritizing risk response, as it does not suggest or recommend the best course of action for managing the risks. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.6, Page 57.
Which of the following is the MOST important step to ensure regulatory requirements are adequately addressed within an organization?
Obtain necessary resources to address regulatory requirements
Develop a policy framework that addresses regulatory requirements
Perform a gap analysis against regulatory requirements.
Employ IT solutions that meet regulatory requirements.
The most important step to ensure regulatory requirements are adequately addressed within an organization is to develop a policy framework that addresses regulatory requirements. A policy framework is a set of principles, rules, and standards that guide the organization’s actions and decisions. By developing a policy framework that addresses regulatory requirements, the organization can establish a clear and consistent direction, expectation, and accountability for complying with the relevant laws and regulations. Obtaining necessary resources, performing a gap analysis, and employing IT solutions are other possible steps, but they are not as important as developing a policy framework. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 4; CRISC Review Manual, 6th Edition, page 153.
Which of the following roles would provide the MOST important input when identifying IT risk scenarios?
Information security managers
Internal auditors
Business process owners
Operational risk managers
Business process owners would provide the most important input when identifying IT risk scenarios. IT risk scenarios are the situations or events that may affect the organization’s objectives, operations, or performance due to the use of information andtechnology1. Identifying IT risk scenarios means finding,recognizing, and describing the IT risks that the organization faces, as well as their sources, drivers, consequences, and responses2. Business process owners are the persons or entities who are responsible for the design, implementation, and operation of the business processes that support the organization’s goals and values3. Business process owners would provide the most important input when identifying IT risk scenarios, because they can:
Provide the context and perspective of the business objectives, strategies, and requirements that are affected or supported by the IT risks and controls;
Identify and prioritize the IT risks that are relevant and significant to their business processes, as well as the IT assets and resources that are involved or impacted by the IT risks;
Evaluate and communicate the likelihood and impact of the IT risks on their business processes, as well as the risk appetite and tolerance of their business units;
Suggest and implement the most suitable and effective IT risk response actions or measures to mitigate the IT risks, as well as monitor and report on the IT risk and control performance;
Align and integrate the IT risk management activities and outcomes with the business risk management framework, policies, and standards. The other options are not the most important roles for providing input when identifying IT risk scenarios, as they are either less relevant or less specific than business process owners. Information security managers are the persons or entities who are responsible for the planning, implementation, and maintenance of the information security measures and controls that protect the confidentiality, integrity, and availability of the organization’s data and systems4. Information security managers can provide input when identifying IT risk scenarios, because they can:
Provide the expertise and guidance on the information security risks and controls that are related to the use of information and technology;
Identify and assess the information security vulnerabilities and threats that may affect the organization’s data and systems, as well as the information security assets and resources that are involved or impacted by the information security risks;
Recommend and implement the most appropriate and effective information security risk response actions or measures to reduce or eliminate the information security risks, as well as monitor and report on the information security risk and control performance;
Align and integrate the information security risk management activities and outcomes with the information security framework, policies, and standards. However, information security managers are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the full understanding or visibility of the business objectives, strategies, and requirements that are affected or supported by the IT risks and controls, or the risk appetite and tolerance of the business units. Internal auditors are the persons or entities who areresponsible for theindependent and objective assurance and consulting on the effectiveness and efficiency of the organization’s governance, risk management, and internal control system5. Internal auditors can provide input when identifying IT risk scenarios, because they can:
Provide the assurance and validation on the design and operation of the IT risks and controls that are related to the use of information and technology;
Identify and evaluate the IT risk and control gaps or deficiencies that may affect the organization’s objectives, operations, or performance, as well as the IT risk and control objectives and activities that are involved or impacted by the IT risk and control gaps or deficiencies;
Report and recommend improvements or enhancements to the IT risks and controls, as well as follow up and verify the implementation and effectiveness of the IT risk and control improvements or enhancements;
Align and integrate the IT risk and control assurance and consulting activities and outcomes with the internal audit framework, policies, and standards. However, internal auditors are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the authority or responsibility to implement or operate the IT risks and controls, or to decide or prioritize the IT risk response actions or measures. Operational risk managers are the persons or entities who are responsible for the identification, analysis, evaluation, and treatment of the risks that arise from the failures or inadequacies of the organization’s people, processes, systems, or external events6. Operational risk managers can provide input when identifying IT risk scenarios, because they can:
Provide the oversight and coordination of the operational risk management activities and performance across the organization, including the IT risks and controls that are related to the use of information and technology;
Identify and prioritize the operational risks that are relevant and significant to the organization, as well as the operational assets and resources that are involved or impacted by the operational risks;
Evaluate and communicate the likelihood and impact of the operational risks on the organization, as well as the risk appetite and tolerance of the organization;
Suggest and implement the most suitable and effective operational risk response actions or measures to mitigate the operational risks, as well as monitor and report on the operational risk and control performance;
Align and integrate the operational risk management activities and outcomes with the operational risk management framework, policies, and standards. However, operational risk managers are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the specific knowledge or expertise on the IT risks and controls that are related to the use of information and technology, or the context and perspective of the business processes that are affected or supported by the IT risks and controls. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.
Which of the following is the PRIMARY reason for a risk practitioner to use global standards related to risk management?
To build an organizational risk-aware culture
To continuously improve risk management processes
To comply with legal and regulatory requirements
To identify gaps in risk management practices
Global standards related to risk management are documents that provide the principles, guidelines, and best practices for managing risk in a consistent, effective, and efficient manner across different organizations, sectors, and regions12.
The primary reason for a risk practitioner to use global standards related to risk management is to continuously improve risk management processes, which are the activities and tasks that enable the organization to identify, analyze, evaluate, treat, monitor, and communicate the risks that may affect its objectives, performance, and value creation34.
Continuously improving risk management processes is the primary reason because it helps the organization to enhance its risk management capabilities and maturity, and to adapt to the changing risk environment and stakeholder expectations34.
Continuously improving risk management processes is also the primary reason because it supports the achievement of the organization’s goals and the delivery of value to the stakeholders, which are the ultimate purpose and outcome of risk management34.
The other options are not the primary reason, but rather possible benefits or objectives that may result from using global standards related to risk management. For example:
Building an organizational risk-aware culture is a benefit of using global standards related to risk management that involves creating and maintaining a shared understanding, attitude, and behavior towards risk among the organization’s employees and leaders, and fostering a culture of accountability, transparency, and learning34. However, this benefit is not the primary reason because it is an enabler and a consequence of continuously improving risk management processes, rather than a driver or a goal34.
Complying with legal and regulatory requirements is an objective of using global standards related to risk management that involves meeting and exceeding the expectations and obligations of the external authorities or bodies that govern or oversee the organization’s activities and operations, such as laws, regulations, standards, or contracts34. However, thisobjective is not theprimary reason because it is a constraint and a challenge of continuously improving risk management processes, rather than a motivation or a benefit34.
Identifying gaps in risk management practices is an objective of using global standards related to risk management that involves assessing and comparing the current and desiredstate of the organization’s risk management processes, and identifying the areas or aspects that need to be improved or addressed34. However, this objective is not the primary reason because it is a step and a tool of continuously improving risk management processes, rather than a reason or a result34. References =
1: ISO - ISO 31000 — Risk management1
2: Risk Management Standards2
3: Risk IT Framework, ISACA, 2009
4: IT Risk Management Framework, University of Toronto, 2017
An organization is implementing Internet of Things (IoT) technology to control temperature and lighting in its headquarters. Which of the following should be of GREATEST concern?
Insufficient network isolation
Lack of interoperability between sensors
Insecure data transmission protocols
Impact on network performance
IoT devices often lack strong built-in security, and CRISC stresses that the most serious risk is insufficient network isolation, because it exposes the entire enterprise network. If IoT devices are placed on the same network as business systems, an attacker who compromises an IoT device can move laterally to critical assets. This significantly increases the risk of a major security incident. Insecure transmission protocols are a concern but can be mitigated with encryption layers. Sensor interoperability and performance issues are operational problems but do not pose major security threats. Proper segmentation, isolation, and VLAN separation are the most critical controls for IoT risk reduction.
Which of the following practices MOST effectively safeguards the processing of personal data?
Personal data attributed to a specific data subject is tokenized.
Data protection impact assessments are performed on a regular basis.
Personal data certifications are performed to prevent excessive data collection.
Data retention guidelines are documented, established, and enforced.
Personal data is any information that relates to an identified or identifiable individual, such as name, address, email, phone number, etc. Processing personal data involves collecting, storing, using, disclosing, or deleting it. Processing personal data poses various risks to the privacy and security of the data subjects,such as unauthorized access, disclosure, modification, or loss. Therefore, processing personal data requires appropriate technical and organizational measures to safeguard the data and to comply with the relevant laws and regulations. One of the most effective practices to safeguard the processing of personal data is to use tokenization. Tokenization is a technique that replaces sensitive data elements with non-sensitive equivalents, called tokens, that have no meaning or value outside of a specific system or context. Tokenization reduces the risk of exposing personal data to unauthorized parties, as the tokens cannot be reversed or linked back to the original data without the proper key or algorithm. Tokenization also helps to minimize the amount of personal data that is stored or transmitted, and to limit the scope of compliance requirements. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2.2, p. 196-197
What is the BEST information to present to business control owners when justifying costs related to controls?
Loss event frequency and magnitude
The previous year's budget and actuals
Industry benchmarks and standards
Return on IT security-related investments
The best information to present to business control owners when justifying costs related to controls is the return on IT security-related investments, because this shows the value and benefits of the controls in relation to their costs. Return on IT security-related investments is a metric that measures the effectiveness and efficiency of IT security controls by comparing the amount of money saved or gained from preventing or mitigating IT-related risks with the amount of money spent on implementing and maintaining the controls. By presenting this information, business control owners can see how the controls contribute to the achievement of the business objectives, such as reducing losses, increasing revenues, enhancing customer satisfaction, or improving compliance. This information can also help business control owners to prioritize and allocate resources for the most critical and beneficial controls, and to optimize the balance between risk and return. References = Cost Control: How Businesses Use It to Increase Profits
As part of an overall IT risk management plan, an IT risk register BEST helps management:
align IT processes with business objectives.
communicate the enterprise risk management policy.
stay current with existing control status.
understand the organizational risk profile.
An IT risk register is a document that is used as a risk management tool to identify, analyze, and track the potential risks related to the use of information technology within an organization. An IT risk register helps management to understand the organizational risk profile, which is a comprehensive and structured representation of the risks that the organization faces. The risk profile helps the organization to understand its risk exposure, appetite, and tolerance, and to align its risk management strategy with its business objectives and context. The risk register is an essential input for creating and updating the risk profile, as it provides the data and analysis ofthe risks that need to be prioritized and addressed12. The other options are not the best answers, as they are either not directly shown or derived from the IT risk register. Aligning IT processes with business objectives is a goal of IT governance, which may be influenced by the IT risk register, but not solely determined by it. Communicating the enterprise risk management policy is a responsibility of the senior management and the board of directors, which may use the IT risk register as a reference, but not as the main source. Staying current with existing control status is a function of IT audit and assurance, which may rely on the IT risk register as a basis, but not as the only evidence. References = Risk Register: A Project Manager’s Guide with Examples [2023] • Asana; Complete Guide to IT Risk Management | CompTIA
Which of the following BEST facilitates the mitigation of identified gaps between current and desired risk environment states?
Develop a risk treatment plan.
Validate organizational risk appetite.
Review results of prior risk assessments.
Include the current and desired states in the risk register.
Developing a risk treatment plan is the best way to facilitate the mitigation of identified gaps between current and desired risk environment states. A risk treatment plan is a document that outlines the actions and resources needed to implement the chosen risk response strategy for each risk scenario. A risk treatment plan should include the following elements:
Risk scenario description and risk ID
Risk owner and other stakeholders
Risk response strategy and objectives
Risk response actions and tasks
Resources, costs, and benefits
Roles and responsibilities
Timeline and milestones
Performance indicators and monitoring mechanisms
Contingency plans and triggers
A risk treatment plan helps to close the gaps between the current and desired risk environment states by providing a clear and comprehensive roadmap for risk mitigation. It also helps to ensure that the risk response actions are aligned with the organizational risk appetite, objectives, and priorities. A risk treatment plan also facilitates the communication, coordination, and collaboration among the risk owners and other stakeholders involved in the risk mitigation process.
The other options are not the best ways to facilitate the mitigation of identified gaps between current and desired risk environment states. Validating organizational risk appetite is an important step in establishing the risk criteria and thresholds for the risk assessment process, but it does not directly address the gaps between the current and desired risk environment states. Reviewing results of prior risk assessments can provide useful insights and lessons learned for the current risk assessment process, but it does not necessarily lead to the development and implementation of effective risk response actions. Including the current and desired states in the risk register can help to document and monitor the risk scenarios and their status, but it does not provide the details and guidance for risk mitigation. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4: Risk Response, Section 4.2: Risk Treatment, p. 189-191.
To enable effective integration of IT risk scenarios and enterprise risk management (ERM), it is MOST important to have a consistent approach to reporting:
Key risk indicators (KRIs).
Risk velocity.
Risk response plans and owners.
Risk impact and likelihood.
A consistent approach to reporting risk impact and likelihood is crucial for integrating IT risk scenarios into the broader enterprise risk management framework. Standardizing these metrics ensures that risks are assessed and compared uniformly across the organization, facilitating informed decision-making and prioritization of risk responses.
Which of the following is the MOST useful input when developing risk scenarios?
Common attacks in other industries
Identification of risk events
Impact on critical assets
Probability of disruptive risk events
Identifying risk events is essential for developing realistic and relevant risk scenarios. This step enables the creation of scenarios that reflect actual vulnerabilities and potential disruptions, adhering to the CRISC's focus onRisk Identification.
Who should be accountable for monitoring the control environment to ensure controls are effective?
Risk owner
Security monitoring operations
Impacted data owner
System owner
The risk owner is the person or entity that has the accountability and authority to manage a risk. The risk owner should be accountable for monitoring the control environment to ensure controls are effective, as they are responsible for implementing, maintaining, and improving the risk controls, and for reporting and communicating the risk status and performance. The risk owner should also ensure that the controls are aligned with the risk appetite and tolerance of the enterprise, and that they support the achievement of the enterprise’s objectives and value creation. References = Most Asked CRISC Exam Questions and Answers. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 244.
Owners of technical controls should be PRIMARILY accountable for ensuring the controls are:
Mapped to the corresponding business areas.
Aligned with corporate security policies.
Effectively implemented and maintained.
Designed based on standards and frameworks.
Technical control owners are responsible for the day-to-day operation and maintenance of controls. Their primary accountability is to ensure that controls are effectively implemented and continue to operate as intended to mitigate associated risks.
An internal audit report reveals that not all IT application databases have encryption in place. Which of the following information would be MOST important for assessing the risk impact?
The number of users who can access sensitive data
A list of unencrypted databases which contain sensitive data
The reason some databases have not been encrypted
The cost required to enforce encryption
According to the CRISC Review Manual, a list of unencrypted databases which contain sensitive data would be the most important information for assessing the risk impact, because it would help to determine the extent and severity of the potential data breach or loss. The risk impact is the effect or consequence of the risk occurrence on the business objectives and operations. A list of unencrypted databases which contain sensitive data would indicate the scope and magnitude of the risk exposure and the potential damage to the confidentiality, integrity, and availability of the data. The other options are not the most important information for assessing the risk impact, as they are less relevant or less specific than a list of unencrypted databases which contain sensitive data. The number of users who can access sensitive data would indicate the level of access control and the likelihood of unauthorized access, but it would not indicate thetype and value of the data. The reason some databases have not been encrypted would indicate the cause and rationale of the risk, but it would not indicate the effect or consequence of the risk. The cost required to enforce encryption would indicate the feasibility and affordability of the risk response, but it would not indicate the potential loss or harm of the risk. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.2.2, page 78.
Which of the following is the PRIMARY purpose of analyzing control effectiveness during risk analysis?
To enable a control cost-benefit analysis
To evaluate the risk impact
To determine the likelihood of occurrence
To determine the current risk level
Comprehensive and Detailed Explanation (aligned to ISACA CRISC guidance)
During risk analysis, CRISC distinguishes between inherent risk (without controls) and residual or current risk (with controls). Analyzing control effectiveness—both in design and operation—is central to determining the current risk level. Effective controls reduce either the likelihood of occurrence, the impact, or both. The assessment of their strength, coverage, and reliability allows the practitioner to adjust the initial inherent risk estimate down to a realistic residual risk figure and compare this to appetite and tolerance. Cost-benefit analysis of controls is a later step in risk response decision-making. Impact evaluation depends more on the nature of assets and processes than on controls. Likelihood is influenced by controls, but the primary purpose of control effectiveness analysis is to calculate the updated (residual) risk level, not just likelihood independently.
A multinational organization is considering implementing standard background checks to' all new employees A KEY concern regarding this approach
fail to identity all relevant issues.
be too costly
violate laws in other countries
be too line consuming
A multinational organization that operates in different countries should be aware of the legal and regulatory requirements of each jurisdiction. Some countries may have strict privacy laws that prohibit or limit the collection and use of personal information of employees, such as their criminal records, credit history, or medical conditions. Therefore, implementing standard background checks for all new employees may violate the laws in some countries and expose the organization to legal risks and reputational damage. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.4: IT Risk Factors, page 31.
An organization outsources the processing of us payroll data A risk practitioner identifies a control weakness at the third party trial exposes the payroll data. Who should own this risk?
The third party's IT operations manager
The organization's process owner
The third party's chief risk officer (CRO)
The organization's risk practitioner
The organization’s process owner should own the risk of exposing the payroll data due to a control weakness at the third party, because the process owner is the person who is responsible for the business process that generates, uses, or transfers the payroll data. The process owner should also ensure that the third party complies with the contractual obligations and service level agreements that define the expected performance and security standards of the payroll data processing. The other options are not the correct answers, because they are not the primary owners of the risk, although they may also be involved in the risk management process. The third party’s IT operations manager, the third party’s chief risk officer (CRO), and the organization’s risk practitioner are examples of secondary owners or stakeholders of the risk, who may provide support, guidance, or oversight to the risk owner, but they are not accountable for the risk or the risk response strategy. References = CRISC: Certified in Risk & Information Systems Control Sample Questions
Legal and regulatory risk associated with business conducted over the Internet is driven by:
the jurisdiction in which an organization has its principal headquarters
international law and a uniform set of regulations.
the laws and regulations of each individual country
international standard-setting bodies.
The legal and regulatory risk associated with business conducted over the Internet is driven by the laws and regulations of each individual country. Legal and regulatory risk is the risk of non-compliance or violation of the applicable laws and regulations that govern the business activities, operations, or transactions. Business conducted over the Internet involves the use of the global network of interconnected computers and devices to exchange information, goods, or services across the geographic boundaries. Business conducted over the Internet may expose the enterprise to various legal and regulatory risks, such as data protection, privacy, security, intellectual property, consumer protection, taxation, or jurisdiction issues. The legal and regulatory risk associated with business conducted over the Internet is driven by the laws and regulations of each individual country, as each country may have different or conflicting laws and regulations that apply to the business conducted over the Internet, and that may change or vary over time. The laws and regulations of each individual country may also impose different or additional obligations, requirements, or restrictions on the enterprise, and may subject the enterprise to different or multiple enforcement actions, penalties, or disputes. The jurisdiction inwhich an organization has its principal headquarters, international law and a uniform set of regulations, and international standard-setting bodies are not the drivers of the legal and regulatory risk associated with business conducted over the Internet, as they do not reflect the diversity and complexity of the legal and regulatory landscape that the enterprise may face when conducting business over the Internet. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.
Which of the following is an IT business owner's BEST course of action following an unexpected increase in emergency changes?
Evaluating the impact to control objectives
Conducting a root cause analysis
Validating the adequacy of current processes
Reconfiguring the IT infrastructure
Conducting a root cause analysis is the best course of action for an IT business owner following an unexpected increase in emergency changes, as it helps to identify and address the underlying cause(s) of the problem and prevent it from recurring in the future. A root cause analysis is a systematic process of finding and resolving the fundamental factors that contribute to a specific issue or event. A root cause analysis can help to improve the quality and reliability of the IT services and processes, reduce the costs and risks associated with emergency changes, and enhance the customer satisfaction and trust.
The other options are not the best courses of action for an IT business owner following an unexpected increase in emergency changes. Evaluating the impact to control objectives is an important step to assess the potential consequences of the emergency changes on the IT governance and risk management, but it does not provide a solution or mitigation strategy for the problem. Validating the adequacy of current processes is a good practice to ensure that the IT processes are aligned with the business needs and objectives, but it does not address the specific cause(s) of the emergency changes. Reconfiguring the IT infrastructure is a possible action to implement the emergency changes, but it does not prevent the occurrence or recurrence of the problem. References = IT Business Owner’s Best Course of Action Following Unexpected Increase …, ITIL Change Types: Standard vs Normal vs Emergency - Freshworks, Emergency Change Management: Please Stop The Drama
Which of the following is MOST important for a risk practitioner to consider when determining the control requirements for data privacy arising from emerging technologies?
internal audit recommendations
Laws and regulations
Policies and procedures
Standards and frameworks
The most important factor for a risk practitioner to consider when determining the control requirements for data privacy arising from emerging technologies is the laws and regulations that apply to the organization and the technologies. Laws and regulations are the legal and ethical obligations that the organization must comply with when collecting, processing, storing, and sharing personal data. Laws and regulations can vary depending on the jurisdiction, sector, and type of data involved, and they can impose different requirements and restrictions on the use of emerging technologies that may affect data privacy. For example, the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and the Personal Data Protection Act (PDPA) in Singapore are some of the laws and regulations that govern data privacy and protection in different regions and contexts123. A riskpractitioner should consider the laws and regulations when determining the control requirements for data privacy arising from emerging technologies, because they can help to ensure that the organization respects the rights and interests of the data subjects, avoids legal and reputational risks, and maintains trust and accountability. The other options are not the mostimportant factor, although they may be relevant or influential to the control requirements for data privacy arising from emerging technologies. Internal audit recommendations are the suggestions and feedback from the internal audit function, which evaluates and improves the effectiveness of the governance, risk management, and control systems of the organization, but they do not supersede or replace the laws and regulations. Policies and procedures are the rules and guidelines that define how the organization operates and conducts its activities, but they should be aligned and consistent with the laws and regulations. Standards and frameworks are the best practices and benchmarks that are adopted by the organization to guide and support its processes and performance, but they should be compatible and compliant with the laws and regulations. References = Emerging privacy-enhancing technologies: Current regulatory and policy approaches | en | OECD, Data and Cybersecurity: 2023 Regulatory Challenges - KPMG, Ethical Dilemmas and Privacy Issues in Emerging Technologies: A … - MDPI
Which of the following is the PRIMARY risk management responsibility of the second line of defense?
Monitoring risk responses
Applying risk treatments
Providing assurance of control effectiveness
Implementing internal controls
The primary risk management responsibility of the second line of defense is to monitor the risk responses. The second line of defense is the function that oversees and supports the risk management activities of the first line of defense, which is the function that owns and manages the risks. The second line of defense includes the risk management, compliance, and quality assurance functions, among others. The second line of defense is responsible for monitoring the risk responses, which are the actions taken to address the risks, such as avoiding, transferring, mitigating, or accepting the risks. The second line of defense monitors the risk responses to ensure that they are implemented effectively and efficiently, that they achieve the desired outcomes, and that they are aligned with the risk appetite and tolerance of the organization. The second line of defense also provides guidance, advice, and feedback to the first line of defense on the risk responses, and reports the results and issues to the senior management and the board. Applying risk treatments, providing assurance of control effectiveness, and implementing internal controls are not the primary risk management responsibilities of the second line of defense, as they are either the responsibilities of the first line of defense or the third line ofdefense, which is the function that provides independent assurance of the risk management activities, such as the internal audit function. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.
Which of the following is the BEST key performance indicator (KPI) to measure the maturity of an organization's security incident handling process?
The number of security incidents escalated to senior management
The number of resolved security incidents
The number of newly identified security incidents
The number of recurring security incidents
A security incident handling process is a set of procedures and activities that aim to identify, analyze, contain, eradicate, recover from, and learn from security incidents that affect the confidentiality, integrity, or availability of information assets12.
The maturity of a security incident handling process is the degree to which the process is defined, managed, measured, controlled, and improved, and the extent to which it meets the organization’s objectives and expectations34.
The best key performance indicator (KPI) to measure the maturity of a security incident handling process is the number of recurring security incidents, which is the frequency or rate of security incidents that are repeated or reoccur after being resolved or closed56.
The number of recurring security incidents is the best KPI because it reflects the effectiveness and efficiency of the security incident handling process, and the ability of the process to prevent or reduce the recurrence of security incidents through root cause analysis, corrective actions, and continuous improvement56.
The number of recurring security incidents is also the best KPI because it is directly related to the organization’s objectives and expectations, such as minimizing the impact and cost of security incidents, enhancing the security posture and resilience of the organization, and complying with the relevant standards and regulations56.
The other options are not the best KPIs, but rather possible metrics that may support or complement the measurement of the maturity of the security incident handling process. For example:
The number of security incidents escalated to senior management is a metric that indicates the severity or complexity of security incidents, and the involvement or awareness of the seniormanagement in the security incident handling process56. However, this metric doesnot measure the effectiveness or efficiency of the process, or the ability of the process to prevent or reduce security incidents56.
The number of resolved security incidents is a metric that indicates the output or outcome of the security incident handling process, and the performance or productivity of the security incident handling team56. However, this metric does not measure the quality or sustainability of the resolution, or the ability of the process to prevent or reduce security incidents56.
The number of newly identified security incidents is a metric that indicates the input or demand of the security incident handling process, and the capability or capacity of the security incident detection and identification mechanisms56. However, this metric does not measure the effectiveness or efficiency of the process, or the ability of the process to prevent or reduce security incidents56. References =
1: Computer Security Incident Handling Guide, NIST Special Publication 800-61, Revision 2, August 2012
2: ISO/IEC 27035:2016 Information technology — Security techniques — Information security incident management
3: Capability Maturity Model Integration (CMMI) for Services, Version 1.3, November 2010
4: COBIT 2019 Framework: Introduction and Methodology, ISACA, 2018
5: KPIs for Security Operations & Incident Response, SecurityScorecard Blog, June 7, 2021
6: Key Performance Indicators (KPIs) for Security Operations and Incident Response, DFLabs White Paper, 2018
Which of the following will BEST help an organization select a recovery strategy for critical systems?
Review the business impact analysis.
Create a business continuity plan.
Analyze previous disaster recovery reports.
Conduct a root cause analysis.
According to the CRISC Review Manual (Digital Version), reviewing the business impact analysis (BIA) will best help an organization select a recovery strategy for critical systems, as it provides an assessment of the potential impact and consequences of a disruption to the organization’s critical business functions and processes. Reviewing the BIA helps to:
Identify and prioritize the critical systems and their dependencies that support the critical business functions and processes
Estimate the maximum tolerable downtime (MTD) and the recovery time objective (RTO) for each critical system
Evaluate the feasibility and cost-effectiveness of various recovery strategies and options for each critical system
Select the most appropriate recovery strategy and option for each critical system based on the organization’s objectives and requirements
Develop and implement the recovery plan and procedures for each critical system
References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 174-1751
When determining which control deficiencies are most significant, which of the following would provide the MOST useful information?
Risk analysis results
Exception handling policy
Vulnerability assessment results
Benchmarking assessments
A control deficiency is a weakness or flaw in the design or implementation of a control that reduces its effectiveness or efficiency in achieving its intended objective or mitigating the risk that it is designed to address. A control deficiency may be caused by various factors, such as human error, system failure, process inefficiency, resource limitation, etc.
When determining which control deficiencies are most significant, the most useful information would be the risk analysis results, which are the outcomes or outputs of the risk analysis process that measures and compares the likelihood and impact of various risk scenarios, and prioritizes them based on their significance and urgency. The risk analysis results can help to determine which control deficiencies are most significant by providing the following information:
The level and priority of the risks that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization if they materialize.
The gap or difference between the current and desired level of risk, and the extent or degree to which the control deficiencies contribute to or affect the gap or difference.
The cost-benefit or feasibility analysis of the possible actions or plans to address or correct the control deficiencies, and the expected or desired outcomes or benefits that they may provide for the organization.
The other options are not the most useful information when determining which control deficiencies are most significant, because they do not provide the same level of detail and insight that the risk analysis results provide, and they may not be relevant or actionable for the organization.
An exception handling policy is a policy that defines and describes the procedures and guidelines for dealing with the situations or circumstances that deviate from the normal or expected operation or functionality of a control, and that may require special or alternative actions or measures to address or resolve them. An exception handling policy can provide useful information on how to handle or manage the control deficiencies, but it is not the most usefulinformation when determining which control deficiencies are most significant, because it does not indicate the level and priority of the risks that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization.
A vulnerability assessment is an assessment that identifies and evaluates the weaknesses or flaws in the organization’s assets, processes, or systems that can be exploited or compromised by the threats or sources of harm that may affect the organization’s objectives or operations. A vulnerability assessment can provide useful information on the existence and severity of the control deficiencies, but it is not the most useful information when determining which control deficiencies are most significant, because it does not indicate the likelihood and impact of the risk scenarios that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization.
A benchmarking assessment is an assessment that compares and contrasts the organization’s performance, practices, or processes with those of other organizations or industry standards, and identifies the strengths, weaknesses, opportunities, or threats that may affect the organization’s objectives or operations. A benchmarking assessment can provide useful information on the best practices or improvement areas for the organization, but it is not the most useful information when determining which control deficiencies are most significant, because it does not indicate the level and priority of the risks that are associatedwith the control deficiencies, and the potential consequences or impacts that they may cause for the organization. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 176
CRISC Practice Quiz and Exam Prep
Which of the following is the MOST efficient method for monitoring control effectiveness?
Conduct control self-assessments (CSAs)
Review system performance logs
Compare controls to business metrics
Perform independent periodic control testing
Control Self-Assessments (CSAs)provide an efficient way for process owners and staff to assess control effectiveness continuously. ISACA recognizes CSAs as a proactive approach that encourages accountability and early detection of control weaknesses, reducing the need for frequent external testing.
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The PRIMARY benefit of conducting a risk workshop using a top-down approach instead of a bottom-up approach is the ability to:
identify specific project risk.
obtain a holistic view of IT strategy risk.
understand risk associated with complex processes.
incorporate subject matter expertise.
Obtaining a holistic view of IT strategy risk is the primary benefit of conducting a risk workshop using a top-down approach instead of a bottom-up approach, because it helps to identify and assess the risks that may affect the alignment and integration of IT with the organization’s objectives and strategy. A risk workshop is a collaborative and interactive method of conducting a risk assessment, where the risk practitioner facilitates a group discussion with the relevant stakeholders to identify, analyze, and evaluate the risks and their controls. A top-down approach is a method of conducting a risk workshop that starts from the high-level or strategic perspective, and then drills down to the lower-level or operational details. A bottom-up approach is a methodof conducting a risk workshop that starts from the low-level or operational details, and then aggregates them to the higher-level or strategic perspective. A top-down approach can offer a holistic view of IT strategy risk, as it helps to understand the big picture and the interrelationships of the risks and their impacts across the organization. A bottom-up approach can offer a detailed view of specific project or process risk, as it helps to capture the granular and technical aspects of the risks and their controls. Therefore, obtaining a holistic view of IT strategy risk is the primary benefit of using a top-down approach, as it supports the strategic alignment and integration of IT with the organization. Identifying specific project risk, understanding risk associated with complex processes, and incorporating subject matter expertise are all possible benefits of conducting a risk workshop, but they are not the primary benefit of using a top-down approach, as they are more suitable for a bottom-up approach. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.2, page 87
Periodically reviewing and updating a risk register with details on identified risk factors PRIMARILY helps to:
minimize the number of risk scenarios for risk assessment.
aggregate risk scenarios identified across different business units.
build a threat profile of the organization for management review.
provide a current reference to stakeholders for risk-based decisions.
A risk register is a document that records and tracks the information and status of the identified risks and their responses. It includes the risk description, category, source, cause, impact, probability, priority, response, owner, action plan, status, etc.
Periodically reviewing and updating a risk register with details on identified risk factors primarily helps to provide a current reference to stakeholders for risk-based decisions, which are the decisions that are made based on the consideration and evaluation of the risks and their responses. Providing a current reference to stakeholders for risk-based decisions helps to ensure that the decisions are consistent, appropriate, and proportional to the level and nature of the risks, and that they support the organization’s objectives and values. It also helps to optimize the balance between risk and return, and to create and protect value for the organization and its stakeholders.
The other options are not the primary benefits of periodically reviewing and updating a risk register with details on identified risk factors, because they do not address the main purpose and benefit of a risk register, which is to provide a current reference to stakeholders for risk-based decisions.
Minimizing the number of risk scenarios for risk assessment means reducing the scope and depth of risk analysis and reporting, and impairing the organization’s ability to identify and respond to emerging or changing risks. Periodically reviewing and updating a risk register with details onidentified risk factors does not necessarily minimize the number of risk scenarios for risk assessment, and it may not be a desirable or beneficial outcome for the organization.
Aggregating risk scenarios identified across different business units means combining or consolidating the risks that are identified by different parts or functions of the organization, and creating a holistic or integrated view of the organization’s risk profile. Periodically reviewing and updating a risk register with details on identified risk factors does not necessarily aggregate risk scenarios identified across different business units, and it may not be a sufficient or effective way to achieve a holistic or integrated view of the organization’s risk profile.
Building a threat profile of the organization for management review means creating or developing a summary or representation of the potential threats or sources of harm that may affect the organization’s objectives and operations, and presenting or reporting it to the senior management for their awareness and approval. Periodically reviewing and updating a risk register with details on identified risk factors does not necessarily build a threat profile of the organization for management review, and it may not be a comprehensive or reliable way to create or develop a summary or representation of the potential threats or sources of harm that may affect the organization. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 172
CRISC Practice Quiz and Exam Prep
An organization has established a contract with a vendor that includes penalties for loss of availability. Which risk treatment has been adopted by the organization?
Acceptance
Avoidance
Transfer
Reduction
The organization has adopted the risk treatment of transfer, which means that it has shifted some or all of the potential negative consequences of a risk event to another party, such as a vendor, an insurer, or a partner. By including penalties for loss of availability in the contract, the organization has transferred the financial impact of a service disruption to the vendor, who will be liable for compensating the organization for the loss. Transfer does not eliminate the risk, but it reduces the organization’s exposure to the risk.
An organization has outsourced its lease payment process to a service provider who lacks evidence of compliance with a necessary regulatory standard. Which risk treatment was adopted by the organization?
Acceptance
Transfer
Mitigation
Avoidance
According to the ERM - Step 3 - Risk Treatment article, risk transfer is a risk treatment option that involves passing ownership and/or liability of a risk to a third party, such as an insurance company, a contractor, or a supplier. Risk transfer is usually adopted when the organization does not have the capability or the resources to manage the risk internally, or when the cost of transferring the risk is lower than the cost of retaining the risk. In this case, the organization has outsourced its lease payment process to a service provider who lacks evidence of compliance with a necessary regulatory standard. This means that the organization has transferred the risk ofnon-compliance to the service provider, who is now responsible for ensuring that the lease payment process meets the regulatory requirements. Therefore, the answer is B. Transfer. References = ERM - Step 3 - Risk Treatment
Which of the following is a risk practitioner's MOST appropriate course of action upon learning that an organization is not compliant with its patch management policy?
Document the concern in an issue tracker.
Strengthen data loss prevention (DLP) controls.
Apply the most recent available patches.
Escalate the issue to the ethics committee.
The design of procedures to prevent fraudulent transactions within an enterprise resource planning (ERP) system should be based on:
stakeholder risk tolerance.
benchmarking criteria.
suppliers used by the organization.
the control environment.
Fraudulent transactions are those that involve deception, manipulation, or misrepresentation of information or data to obtain an unauthorized or improper benefit or advantage1. Fraudulenttransactions can pose significant risks and losses for an organization, such as financial damages, legal liabilities, reputational damages, or operational disruptions2.
Enterprise resource planning (ERP) systems are integrated software applications that support the core business processes and functions of an organization, such as accounting, finance, human resources, supply chain, inventory, or customer relationship management3. ERP systems can facilitate the efficiency, accuracy, and security of business transactions, but they can also be vulnerable to fraudulent transactions, such as:
Creating fake vendors or customers and processing false invoices or payments
Manipulating or falsifying financial or accounting data or reports
Changing or deleting critical or sensitive information or records
Abusing or misusing access privileges or credentials
Bypassing or compromising the system controls or security measures4
The design of procedures to prevent fraudulent transactions within an ERP system should be based on the control environment. The control environment is the set of standards, processes, and structures that provide the basis for carrying out internal control across the organization. The control environment comprises the following elements:
The tone at the top, which reflects the leadership’s commitment and attitude towards internal control and ethical conduct
The organizational structure, which defines the roles and responsibilities, reporting lines, and authority levels for internal control
The human resource policies and practices, which ensure that the staff have the appropriate skills, competencies, and incentives for internal control
The risk assessment process, which identifies and evaluates the potential risks and threats to the organization’s objectives and transactions
The control activities, which are the specific policies, procedures, and mechanisms that prevent, detect, or correct errors or fraud in transactions
The information and communication systems, which provide reliable and timely data and information for internal control and decision-making
The monitoring and evaluation activities, which measure and report the performance and effectiveness of internal control and ensure continuous improvement
By basing the design of procedures to prevent fraudulent transactions within an ERP system on the control environment, the organization can:
Ensure that the procedures are aligned with the organization’s objectives, values, and expectations regarding internal control and fraud prevention
Provide clear and consistent guidance and instructions for the staff and stakeholders involved in the transactions and the ERP system
Implement adequate and appropriate controls and safeguards to mitigate the risks and vulnerabilities of the transactions and the ERP system
Monitor and evaluate the compliance and effectiveness of the procedures and the ERP system, and identify and address any issues or gaps
References = What is Fraud?, Fraud Risk Management - AICPA, What is ERP?, ERP Fraud: How to Prevent It - ERP Focus, [COSO – Control Environment - Deloitte], [How to use COSO to assess IT controls - Journal of Accountancy]
An organization has updated its acceptable use policy to mitigate the risk of employees disclosing confidential information. Which of the following is the BEST way to reinforce the effectiveness of this policy?
Communicate sanctions for policy violations to all staff.
Obtain signed acceptance of the new policy from employees.
Train all staff on relevant information security best practices.
Implement data loss prevention (DLP) within the corporate network.
Train all staff on relevant information security best practices, because it helps to increase the awareness and understanding of the employees regarding the acceptable use policy and its purpose, and to improve their skills and knowledge on how to protect and handle confidential information. An acceptable use policy is a document that outlines the standards and expectations for the proper usage of the organization’s IT resources, such as systems, applications, networks, or devices, and the consequences of non-compliance. Confidential information is information that is sensitive or proprietary, and may cause harm or damage to the organizationor its stakeholders if disclosed or compromised, such as trade secrets, customer data, or financial records. Training all staff on relevant information security best practices is the best way to reinforce the effectiveness of the policy, as it helps to ensure that the employees are aware of and comply with the policy, and that they adopt the appropriate behaviors and techniques to prevent or mitigate the risk of disclosing confidential information.
Communicating sanctions for policy violations to all staff, obtaining signed acceptance of the new policy from employees, and implementing data loss prevention (DLP) within the corporate network are all possible ways to reinforce the effectiveness of the policy, but they are not the best way, as they do not directly address the awareness and understanding of the employees regarding the policy and its purpose, and they may not be sufficient or effective to prevent or mitigate the risk of disclosing confidential information.
Which of the following is PRIMARILY responsible for providing assurance to the board of directors and senior management during the evaluation of a risk management program implementation?
Risk management
Business units
External audit
Internal audit
Internal audit provides independent assurance to the board and senior management regarding the effectiveness of risk management program implementation, consistent withGovernance and Assurance Principles.
Which of the following would BEST facilitate the maintenance of data classification requirements?
Scheduling periodic audits
Assigning a data custodian
Implementing technical controls over the assets
Establishing a data loss prevention (DLP) solution
Scheduling periodic audits is the best way to facilitate the maintenance of data classification requirements, because it helps to verify and validate that the data are classified and handled according to the established policies, standards, and guidelines, and that the data classification requirements are updated and aligned with the changes in the data environment or regulations. Data classification is a process of categorizing data according to their sensitivity, confidentiality, and value to the organization, and specifying the appropriate handling and protection measures for each category. Data classification requirements are the rules or criteria that define how data should be classified and treated. Scheduling periodic audits is the best way to ensure that the data classification requirements are followed and maintained, and that any issues or gaps are identified and addressed. Assigning a data custodian, implementing technical controls over theassets, and establishing a data loss prevention (DLP) solution are all useful ways to facilitate the maintenance of data classification requirements, but they are not the best way, as they do not provide a comprehensive and independent review and assessment of the data classification process and outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2, page 158
Which of the following should be the PRIMARY consideration when implementing controls for monitoring user activity logs?
Ensuring availability of resources for log analysis
Implementing log analysis tools to automate controls
Ensuring the control is proportional to the risk
Building correlations between logs collected from different sources
The primary consideration when implementing controls for monitoring user activity logs is ensuring that the control is proportional to the risk, because this helps to optimize the balance between the benefits and costs of the control, and to avoid over- or under-controlling the risk. User activity logs are records of the actions or events performed by users on IT systems, networks, or resources, such as accessing, modifying, or transferring data or files. Monitoring user activity logs can help to detect and prevent potential threats, such as unauthorized access, data leakage, or malicious activity, and to support the investigation and remediation of incidents. However, monitoring user activity logs also involves certain costs and challenges, such as collecting, storing, analyzing, and reporting large amounts of log data, ensuring the accuracy, completeness, and timeliness of the log data, protecting the privacy and security of the log data, and complying with the relevant laws and regulations. Therefore, when implementing controls for monitoring user activity logs, the organization should consider the level and impact of the risk that the control is intended to address, and the value and effectiveness of the control in reducing the risk exposure and impact. The organization should also consider the costs and feasibility of implementing and maintaining the control, and the potential negative consequences or side effects of the control, such as performance degradation, user dissatisfaction, or legal liability. By ensuring that the control is proportional to the risk, the organization can achieve the optimal level of risk management, and avoid wasting resources or creating new risks. References = Risk IT Framework, ISACA, 2022, p. 151
Which of the following provides the BEST evidence that risk mitigation plans have been implemented effectively?
Self-assessments by process owners
Mitigation plan progress reports
Risk owner attestation
Change in the level of residual risk
Residual risk is the risk that remains after the risk mitigation plans have been implemented. Residual risk reflects the effectiveness of the risk response in reducing the likelihood or impact of the risk. The best evidence that risk mitigation plans have been implemented effectively is the change in the level of residual risk. A change in the level of residual risk can be measured by comparing the risk level before and after the risk mitigation plans have been executed. A change in the level of residual risk can also be evaluated by comparing the actual residual risk with the target or acceptable residual risk. A change in the level of residual risk can demonstrate how well the risk mitigation plans have achieved the risk objectives and met the risk criteria. A change in the level of residual risk can also provide feedback and lessons learned for future risk management activities. References = Residual Risk: Definition, Formula & Management, Residual Risk: What It Is and How to Manage It, Residual Risk: How to Calculate and Manage It.
Which of the following should be management's PRIMARY consideration when approving risk response action plans?
Ability of the action plans to address multiple risk scenarios
Ease of implementing the risk treatment solution
Changes in residual risk after implementing the plans
Prioritization for implementing the action plans
The management’s primary consideration when approving risk response action plans should be the changes in residual risk after implementing the plans. Residual risk is the level of risk that remains after the implementation of risk responses1. It indicates the degree of exposure or uncertainty that the organization still faces, and the potential impact or consequences of the risk events. The management should evaluate the effectiveness and adequacy of the risk responses, and decide whether the residual risk is acceptable or not2. The management should also compare the residual risk with the risk appetite, which is the amount and type of risk that the organization is willing to accept or pursue in order to achieve its objectives3. The management should ensure that the residual risk is aligned with the risk appetite, and that the risk responses are consistent and proportional to the risk level4.
The other options are not the primary consideration when approving risk response action plans, because:
Ability of the action plans to address multiple risk scenarios is a desirable but not essential criterion for approving risk response action plans. Risk scenarios are hypothetical situations that describe how a risk event could occur and what the consequences could be5. They can help to understand and communicate the nature and impact of the risks, and to design and evaluate the risk responses6. However, not all risk scenarios are equally likely or relevant, and some risk scenarios may be too complex or improbable to address. Therefore, the ability of the action plansto address multiple risk scenarios is not the primary consideration, but rather a secondary or supplementary one.
Ease of implementing the risk treatment solution is a practical but not critical criterion for approving risk response action plans. Risk treatment is the process of selecting and applying appropriate measures to modify the risk7. It can involve different strategies, such as avoid, reduce, transfer, or accept the risk8. The ease of implementing the risk treatment solution depends on various factors, such as the availability of resources, the feasibility of the solution, or the cooperation of the stakeholders. However, the ease of implementation is not the primary consideration, but rather a supporting or facilitating one.
Prioritization for implementing the action plans is a useful but not vital criterion for approving risk response action plans. Prioritization is the process of ranking the action plans according to their importance, urgency, or impact. It can help to allocate the resources, schedule the activities, and monitor the progress of the action plans. However, prioritization is not the primary consideration, but rather a subsequent or follow-up one.
References =
Residual Risk - CIO Wiki
What is Residual Risk? - Definition from Techopedia
Risk Appetite - CIO Wiki
Risk Appetite: What It Is and Why It Matters - Gartner
Risk Scenarios Toolkit - ISACA
Risk Scenarios Starter Pack - ISACA
Risk Treatment - CIO Wiki
Risk Treatment Plan - CIO Wiki
[Prioritization - CIO Wiki]
Which of the following will BEST help to ensure implementation of corrective action plans?
Contracting to third parties
Establishing employee awareness training
Setting target dates to complete actions
Assigning accountability to risk owners
Assigning accountability to risk owners is the best way to ensure implementation of corrective action plans, because it clarifies the roles and responsibilities of those who are in charge of managing and mitigating the risks. Contracting to third parties, establishing employee awareness training, and setting target dates tocomplete actions are all helpful measures, but they do not guarantee the implementation of corrective action plans without accountability. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.3, page 105
Which of the following is MOST important to consider when determining the value of an asset during the risk identification process?
The criticality of the asset
The monetary value of the asset
The vulnerability profile of the asset
The size of the asset's user base
The criticality of the asset is the most important factor to consider when determining the value of an asset during the risk identification process, because it reflects the importance or significance of the asset to the organization’s objectives or functions, and the potential impact or consequence of losing or compromising the asset. An asset is a resource or capability that has value to the organization, such as data, systems, applications, infrastructure, or people. The value of an asset is a measure of the worth or benefit of the asset to the organization, and the cost or loss of the asset to the organization. The risk identification process is a process of systematically identifying the sources and types of risk that an organization faces, and estimating their likelihood and impact. The criticality of the asset is the most important factor, as it helps to prioritize and focus on the assets that have the highest value and impact, and to determine the appropriate level of protection and investment for the assets. The monetary value of the asset, the vulnerability profile of the asset, and the size of the asset’s user base are all possible factors to consider when determining the value of an asset, but they are not the most important factor, as they do not directly reflect the criticality of the asset to the organization’s objectives or functions. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.1, page 83
Employees are repeatedly seen holding the door open for others, so that trailing employees do not have to stop and swipe their own ID badges. This behavior BEST represents:
a threat.
a vulnerability.
an impact
a control.
A vulnerability is a weakness or flaw that can be exploited by a threat to cause harm or damage to an asset. Employees holding the door open for others, so that trailing employees do not have to stop and swipe their own ID badges, is a behavior that best represents a vulnerability, as itbypasses the security control of the ID badge system, and allows unauthorized or unauthenticated access to the premises. This behavior can increase the risk of physical or logical security breaches, such as theft, vandalism, sabotage, or espionage. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 258. Most Asked CRISC Exam Questions and Answers, Question 10. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 258. CRISC by Isaca Actual Free Exam Q&As, Question 9.
Within the three lines of defense model, the PRIMARY responsibility for ensuring risk mitigation controls are properly configured belongs with:
line management.
the IT risk function.
enterprise compliance.
internal audit.
In the three lines of defense model, the primary responsibility for ensuring risk mitigation controls are properly configured belongs to line management.
First Line of Defense:
Operational Management:Line management is part of the first line of defense and is responsible for managing risks and implementing controls in their day-to-day operations.
Direct Control:They have the most direct control over processes and are best positioned to ensure that risk mitigation controls are properly configured and functioning as intended.
Responsibilities:
Implementation and Monitoring:Line management is responsible for both implementing the controls and monitoring their effectiveness. They are on the front lines of risk management and are integral to maintaining control effectiveness.
Accountability:They are accountable for ensuring that controls are aligned with the organization's risk management policies and procedures.
Which of the following should be of GREATEST concern when reviewing the results of an independent control assessment to determine the effectiveness of a vendor's control environment?
The report was provided directly from the vendor.
The risk associated with multiple control gaps was accepted.
The control owners disagreed with the auditor's recommendations.
The controls had recurring noncompliance.
The most concerning issue when reviewing the results of an independent control assessment to determine the effectiveness of a vendor’s control environment is that the controls had recurring noncompliance. This indicates that the vendor’s controls are not operating as intended or designed, and that the vendor is not taking corrective actions to address the control deficiencies. This can increase the risk exposure and liability for the organization that outsources the service or function to the vendor. The report being provideddirectly from the vendor, the risk associated with multiple control gaps being accepted, and the control owners disagreeing with the auditor’s recommendations are other possible issues, but they are not as critical as the recurring noncompliance. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 11; CRISC Review Manual, 6th Edition, page 144.
Which of the following is the MOST appropriate key performance indicator (KPI) to measure change management performance?
Percentage of changes implemented successfully
Percentage of rejected change requests
Number of after-hours emergency changes
Number of change control requests
Thepercentage of successfully implemented changesdirectly reflects the effectiveness and stability of the change management process. It measures whether changes achieve intended results without disruption.
Which of the following is the MOST important objective of establishing an enterprise risk management (ERM) function within an organization?
To have a unified approach to risk management across the organization
To have a standard risk management process for complying with regulations
To optimize risk management resources across the organization
To ensure risk profiles are presented in a consistent format within the organization
The most important objective of establishing an enterprise risk management (ERM) function within an organization is to have a unified approach to risk management across the organization. An ERM function is a centralized and coordinated function that oversees and supports the risk management activities of the organization, such as risk identification, assessment, response, monitoring, and reporting. An ERM function helps to ensure that the risk management process is consistent, comprehensive, and integrated with the organization’s strategy, objectives, and culture. An ERM function also helps to align the risk management activities with the organization’s risk appetite and tolerance, and to provide a holistic view of the organization’s risk profile and exposure. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.1.1, page 131
Which of the following is the BEST control to prevent unauthorized access to an organization's critical assets?
Data loss prevention (DLP)
Intrusion detection system (IDS)
Multi-factor authentication (MFA)
Intrusion prevention system (IPS)
An IT operations team implements disaster recovery controls based on decisions from application owners regarding the level of resiliency needed. Who is the risk owner in this scenario?
Business resilience manager
Disaster recovery team lead
Application owner
IT operations manager
According to the CRISC Review Manual1, the application owner is the person who has the authority and accountability for the achievement of the application objectives and the management of the associated risks. The application owner is responsible for defining the level of resiliency needed for the application, which is the ability of the application to recover from disruptions and continue to operate. The application owner is also responsible for accepting or rejecting the residual risks after the implementation of the disaster recovery controls, which are the measures to restore the application functionality and data in the event of a disaster. Therefore, the risk owner in this scenario is the application owner, as they are the ones who will be affected by the potential impact of the disaster on the application and its objectives. References = CRISC Review Manual1, page 194.
Which of the following is the MOST important topic to cover in a risk awareness training program for all staff?
Internal and external information security incidents
The risk department's roles and responsibilities
Policy compliance requirements and exceptions process
The organization's information security risk profile
The most important topic to cover in a risk awareness training program for all staff is the policy compliance requirements and exceptions process. This topic would help the staff to understandthe enterprise’s risk policies, standards, and procedures, and how they apply to their roles and responsibilities. It would also help the staff to know the process for requesting, approving, and documenting any exceptions to the policies, and the consequences of non-compliance. This topic would enhance the staff’s risk awareness and responsibility, and foster a culture of compliance and accountability within the enterprise. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.4.1, page 2491
A violation of segregation of duties is when the same:
user requests and tests the change prior to production.
user authorizes and monitors the change post-implementation.
programmer requests and tests the change prior to production.
programmer writes and promotes code into production.
A violation of segregation of duties is when the same person performs two or more conflicting tasks that could compromise the security or integrity of a system or process. In the context of IT risk management, segregation of duties aims to prevent fraud, errors, sabotage, theft, misuse of information, and other security breaches. One of the common categories of functions to be separated is the authorization function, which involves evaluating and approving transactions or changes. Another category is the custody function, which involves managing or accessing physical or digital assets. A programmer who writes and promotes code into production is performing both the authorization and the custody functions, which creates a high-risk conflict.The programmer could introduce malicious or erroneous code into the system without proper review or approval, and potentially cause harm to the organization or its stakeholders. Therefore, this scenario is a violation of segregation of duties. References =
Segregation of Duties: Examples of Roles, Duties & Violations
Separation of duties - Wikipedia
Segregation of duties: prevent fraud and error - eftsure
Where should a risk practitioner document the current state and desired future state of organizational risk?
Risk register
Risk action plan
Risk management strategy
Business continuity plan (BCP)
Which of the following is the BEST way to identify changes in the risk profile of an organization?
Monitor key risk indicators (KRIs).
Monitor key performance indicators (KPIs).
Interview the risk owner.
Conduct a gap analysis
The best way to identify changes in the risk profile of an organization is to monitor key risk indicators (KRIs), which are metrics that provide information on the level of exposure to a given operational risk1. KRIs can help to monitor the changes in risk levels over time, identify emerging risks, and trigger risk response actions when the risk exceeds the acceptable thresholds2. KRIs can also help to align the risk management strategy with the business objectives and context. The other options are not the best ways to identify changes in the risk profile of an organization, as they do not provide the same level of insight and guidance as KRIs. Monitoring key performance indicators (KPIs) may show the results or outcomes of the business processes, but not the risks or uncertainties that affect them. Interviewing the risk owner may provide some subjective or qualitative information on the risk perception or attitude, but not the objective or quantitative data on the risk exposure or impact. Conducting a gap analysis may show the difference between the current and desired state of the organization, but not the causes or sources of the risk. References = Key Risk Indicators; Key Risk Indicators: A Practical Guide
The MOST significant benefit of using a consistent risk ranking methodology across an organization is that it enables:
allocation of available resources
clear understanding of risk levels
assignment of risk to the appropriate owners
risk to be expressed in quantifiable terms
The most significant benefit of using a consistent risk ranking methodology across an organization is that it enables a clear understanding of risk levels, as this facilitates the comparison and prioritization of risks, the communication and reporting of risks, and the alignment of risk management with the enterprise’s objectives and strategy. A consistent risk ranking methodology is a set of criteria and scales that are used to measure and rate the likelihood and impact of risks, as well as other factors such as urgency, velocity, and persistence. A consistent risk ranking methodology ensures that the risk assessment results are objective, reliable, and comparable across different business units, processes, and projects. The other options are not the most significant benefits of using a consistent risk ranking methodology,although they may be secondary benefits or outcomes of doing so. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Assessment, page 97.
Which of the following risk register elements is MOST likely to be updated if the attack surface or exposure of an asset is reduced?
Likelihood rating
Control effectiveness
Assessment approach
Impact rating
The risk register element that is most likely to be updated if the attack surface or exposure of an asset is reduced is the likelihood rating, as this reflects the probability or frequency of a risk event occurring. The attack surface or exposure of an asset is the measure of the extent and accessibility of the asset to potential threats or attackers. If the attack surface or exposure of an asset is reduced, the likelihood of the asset being compromised or damaged by a risk event is also reduced. Therefore, the likelihood rating of the risk should be updated accordingly. Theother options are not the risk register elements that are most likely to be updated if the attack surface or exposure of an asset is reduced, although they may be affected or influenced by it. Control effectiveness is the measure of how well the risk controls reduce the risk level or achieve the control objectives. Assessment approach is the method or technique used to identify, analyze, and evaluate the risks. Impact rating is the measure of the magnitude or severity of the consequences of a risk event on the asset or the organization. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Identification, page 54.
Which of the following analyses is MOST useful for prioritizing risk scenarios associated with loss of IT assets?
SWOT analysis
Business impact analysis (BIA)
Cost-benefit analysis
Root cause analysis
Business impact analysis (BIA) is the most useful analysis for prioritizing risk scenarios associated with loss of IT assets, because it evaluates the potential consequences of disruption tocritical business functions and processes. BIA helps to identify the most significant risks and the most urgent recovery needs. SWOT analysis, cost-benefit analysis, and root cause analysis are all useful tools for different purposes, but they do not directly address the impact of risk scenarios on business continuity and resilience. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 143
Which of the following would provide the MOST useful information for communicating an organization’s risk level to senior management?
A list of organizational threats
A high-level risk map
Specialized risk publications
A list of organizational vulnerabilities
A high-level risk map visually summarizes risk exposure by plotting likelihood versus impact for all key risk scenarios. This helps senior management quickly identify priority risks.
ISACA CRISC notes:
“Risk heat maps or risk matrices are effective tools to communicate risk levels to executives because they visually demonstrate the distribution and severity of risks across the organization.”
Threat lists (A) or vulnerability lists (D) are too detailed and not decision-oriented.
Therefore, B. A high-level risk map is correct.
CRISC Reference: Domain 4 – Risk and Control Monitoring and Reporting, Topic: Risk Communication Tools and Dashboards.
Which of the following should be the PRIMARY goal of developing information security metrics?
Raising security awareness
Enabling continuous improvement
Identifying security threats
Ensuring regulatory compliance
Information security metrics are quantitative or qualitative measures that indicate the performance and effectiveness of the information security processes, controls, and objectives. The primary goal of developing information security metrics is to enable continuous improvement of the information security program and to align it with the business goals and strategy. Information security metrics can help to identify the strengths and weaknesses of thesecurity program, to monitor and report on the progress and outcomes of the security initiatives, to evaluate the return on investment and value of the security activities, and to provide feedback and guidance for improvement actions. Information security metrics should be relevant, reliable, consistent, and actionable. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.2, p. 116-117
Which of the following BEST reduces the likelihood of fraudulent activity that occurs through use of a digital wallet?
Require multi-factor authentication (MFA) to access the digital wallet.
Use a digital key to encrypt the contents of the wallet.
Enable audit logging on the digital wallet's device.
Require public key infrastructure (PKI) to authorize transactions.
Requiring MFA increases the security of digital wallets by adding an additional layer of authentication, making it harder for unauthorized users to gain access. This aligns withAccess Control Standardsand significantly reduces the likelihood of fraud.
Which of the following is the MOST important factor to consider when determining whether to approve a policy exception request?
Volume of exceptions
Lack of technical resources
Cost of noncompliance
Time required to implement controls
Noncompliance cost reflects the impact or penalties from deviating from policies. Per ISACA governance best practices, exceptions should only be granted when this cost is understood and deemed acceptable relative to business needs.
Which of the following is the PRIMARY reason to engage business unit managers in risk management processes'?
Improved alignment will technical risk
Better-informed business decisions
Enhanced understanding of enterprise architecture (EA)
Improved business operations efficiency
Risk management is the process of identifying, analyzing, evaluating, treating, monitoring, and communicating the risks that may affect the achievement of an organization’s objectives. Risk management helps to optimize the risk exposure and performance of the organization, and support the business objectives and strategies. The primary reason to engage business unit managers in risk management processes is to enable better-informed business decisions, which are the decisions that incorporate the risk information and analysis into the strategic and operational choices of the organization. By engaging business unit managers in risk management processes, the organization can ensure that the business unit managers have the insight andunderstanding of the current and potential risks, their likelihood and impact, their interrelationships and dependencies, and their alignment with the risk appetiteand tolerance. This can help the business unit managers to prioritize the risks, allocate the resources, select the risk responses, monitor the risk performance, and evaluate the risk outcomes. References = 5
Which of the following will be MOST effective in uniquely identifying the originator of electronic transactions?
Digital signature
Edit checks
Encryption
Multifactor authentication
The most effective method for uniquely identifying the originator of electronic transactions is a digital signature. A digital signature is a cryptographic technique that uses a pair of keys, one public and one private, to authenticate the identity and integrity of the sender and the message. A digital signature is created by applying the sender’s private key to a hash of the message, and is verified by applying the sender’s public key to the signature and comparing it with the hash ofthe message. A digital signature ensures that the sender cannot deny sending the message (non-repudiation), and that the message has not been altered or tampered with during transmission (data integrity). References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3, page 1301
The PRIMARY reason for periodically monitoring key risk indicators (KRIs) is to:
rectify errors in results of KRIs.
detect changes in the risk profile.
reduce costs of risk mitigation controls.
continually improve risk assessments.
The primary reason for periodically monitoring key risk indicators (KRIs) is to detect changes in the risk profile of the enterprise. KRIs are metrics that provide information on the level of exposure to a specific risk or a group of risks. By monitoring KRIs, the enterprise can identifyany deviations from the expected risk level, and take appropriate actions to adjust the risk response or the risk appetite. Monitoring KRIs also helps to validate the effectiveness of risk mitigation controls and the accuracy of risk assessments. Rectifying errors in results of KRIs, reducing costs of risk mitigation controls, and continually improving risk assessments are possible benefits of monitoring KRIs, but they are not the primary reason. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.1.1.2, page 175.
A failure in an organization s IT system build process has resulted in several computers on the network missing the corporate endpoint detection and response (EDR) software. Which of the following should be the risk practitioner’s IMMEDIATE concern?
Multiple corporate build images exist.
The process documentation was not updated.
The IT build process was not followed.
Threats are not being detected.
Which of the following is the GREATEST impact of implementing a risk mitigation strategy?
Improved alignment with business goals.
Reduction of residual risk.
Increased costs due to control implementation.
Decreased overall risk appetite.
The primary goal of risk mitigation is to reduce residual risk to an acceptable level. This aligns with the principles ofRisk Treatment, ensuring that the implemented strategies effectively address identified risks without exceeding the organization's risk appetite.
Which of the following is the MOST important data attribute of key risk indicators (KRIs)?
The data is measurable.
The data is calculated continuously.
The data is relevant.
The data is automatically produced.
Key risk indicators (KRIs) are metrics that provide information about the level of exposure to a specific risk or a group of risks.
The most important data attribute of KRIs is that the data is relevant. This means that the data reflects the current state of the risk, the potential impact of the risk, and the effectiveness of the risk response. Relevant data helps to monitor and measure the risk performance and to make informed decisions about risk management.
The other options are not the most important data attributes of KRIs. They are either secondary or not essential for KRIs.
The references for this answer are:
Risk IT Framework, page 15
Information Technology & Security, page 9
Risk Scenarios Starter Pack, page 7
An internal audit report reveals that a legacy system is no longer supported Which of the following is the risk practitioner's MOST important action before recommending a risk response'
Review historical application down me and frequency
Assess the potential impact and cost of mitigation
identify other legacy systems within the organization
Explore the feasibility of replacing the legacy system
A legacy system is an old or outdated IT system that is still in use by an organization. A legacy system may pose various risks to the organization, such as security vulnerabilities, compatibility issues, performance degradation, maintenance challenges, etc. When an internal audit report reveals that a legacy system is no longer supported by the vendor or the manufacturer, the risk practitioner’s most important action before recommending a risk response is to assess the potential impact and cost of mitigation, which means to estimate the consequences and expenses of the risk event if the legacy system fails or malfunctions. By assessing the potential impact andcost of mitigation, the risk practitioner can evaluate the risk exposure and determine the appropriate risk response, such as accepting, avoiding, transferring, or reducing the risk. References = 4
Which of the following is MOST important for a multinational organization to consider when developing its security policies and standards?
Regional competitors' policies and standards
Ability to monitor and enforce compliance
Industry-standard templates
Differences in regulatory requirements
Differences in regulatory requirements are the most important factor for a multinational organization to consider when developing its security policies and standards. This is because different countries or regions may have different laws, regulations, or standards that govern the protection of information and data, such as the General Data Protection Regulation (GDPR) in the European Union, the Health Insurance Portability and Accountability Act (HIPAA) in the United States, or the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. A multinational organization must comply with the applicable regulatoryrequirements in each jurisdiction where it operates, or it may face legal, financial, or reputational risks. Therefore, the organization should develop its security policies and standards in a way that meets or exceeds the minimum regulatory requirements, and also aligns with its business objectives and risk appetite. According to the CRISC Review Manual 2022, one of the key elements of IT governance is to ensure compliance withexternal laws and regulations1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, differences in regulatory requirements is the correct answer to this question2.
Regional competitors’ policies and standards, ability to monitor and enforce compliance, and industry-standard templates are not the most important factors for a multinational organization to consider when developing its security policies and standards. These factors may be useful or relevant, but they are not as critical or mandatory as the differences in regulatory requirements. Regional competitors’ policies and standards may provide some insights or benchmarks, but theymay not reflect the organization’s specific needs or risks. Ability to monitor and enforce compliance is an important aspect of implementing and maintaining security policies and standards, but it does not determine the content or scope of the policies and standards. Industry-standard templates may offer some guidance or best practices, but they may not cover all the regulatory requirements or the organization’s unique circumstances.
When assessing the maturity level of an organization’s risk management framework, which of the following should be of GREATEST concern to a risk practitioner?
Reliance on qualitative analysis methods.
Lack of a governance, risk, and compliance (GRC) tool.
Lack of senior management involvement.
Use of multiple risk registers.
Senior management involvement is a critical driver for the success of any risk management program. Without their engagement, there is a lack of strategic oversight, resource allocation, and prioritization of risk management initiatives, directly impacting the organization's ability to meet risk objectives. This is emphasized in theGovernance Principlesof CRISC.
A key risk indicator (KRI) for technology operations has been above risk thresholds for the last three reporting periods. What is the BEST way for a risk practitioner to address this concern?
Adjust the original thresholds for the KRI for future reporting periods
Initiate corrective actions with the accountable risk owner
Implement forward-looking risk metrics to compare results
Continue monitoring the KRI for changes in subsequent reporting periods
If a KRI consistently exceeds thresholds, CRISC instructs that corrective action must be initiated, because this indicates sustained elevated risk. Thresholds should not be adjusted simply to match poor performance. Forward-looking metrics may help but do not address the current issue. Continuing to monitor without taking action allows the risk to remain unaddressed. Engaging the risk owner to initiate mitigation steps is the correct governance response.
Which of the following should an organization perform to forecast the effects of a disaster?
Develop a business impact analysis (BIA).
Define recovery time objectives (RTO).
Analyze capability maturity model gaps.
Simulate a disaster recovery.
A business impact analysis (BIA) is a process that identifies and evaluates the potential effects of a disaster on the critical functions and processes of an organization1. A BIA helps to forecast the operational, financial, legal, and reputational impacts of a disaster, as well as the recovery priorities and resources needed to resume normal operations2. A BIA also helps to determine the recovery time objectives (RTO), which are the maximum acceptable time frames for restoring the critical functions and processes after a disaster3. Therefore, developing a BIA is the most important step for an organization to forecast the effects of a disaster and plan for its recovery. Defining RTOs is a part of the BIA process, not a separate activity. Analyzing capability maturity model gaps is a method to assess the effectiveness and efficiency of the organization’s processes and practices, but it does not directly forecast the effects of adisaster4. Simulating a disaster recovery is a way to test and validate the recovery plans and procedures, but it does not forecast the effects of a disaster either5. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk Response and Mitigation, Section 5.3: Business Continuity Planning, pp. 227-238.
A PRIMARY advantage of involving business management in evaluating and managing risk is that management:
better understands the system architecture.
is more objective than risk management.
can balance technical and business risk.
can make better-informed business decisions.
Involving business management in evaluating and managing risk is beneficial, as it enables management to have a comprehensive and holistic view of the risk environment and its impact on the organization’s objectives and strategy. By participating in the risk management process, management can make better-informed business decisions, as they can consider the risk factors and implications of their choices, and align their decisions with the organization’s risk appetite and tolerance. Involving business management in evaluating and managing risk can also enhance the risk culture and governance of the organization, and foster a proactive and collaborative approach to risk management. References = Most Asked CRISC Exam Questions and Answers. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 253. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 253. CRISC by Isaca Actual Free Exam Q&As, Question 9.
Which of the following should be a risk practitioner's NEXT action after identifying a high probability of data loss in a system?
Enhance the security awareness program.
Increase the frequency of incident reporting.
Purchase cyber insurance from a third party.
Conduct a control assessment.
A control assessment is the process of evaluating the design and effectiveness of controls that are implemented to mitigate risks. A control assessment can help identify the root causes of data loss, thegaps in the existing controls, and the potential solutions to improve the control environment. A control assessment should be conducted after identifying a high probability of data loss in a system, as it can provide valuable information for risk response and reporting. References = Risk and Information Systems Control Study Manual, Chapter 3: Risk Response and Mitigation, Section 3.2: Control Assessment, p. 147-149.
Which of the following is the MOST important consideration for a risk practitioner when making a system implementation go-live recommendation?
Completeness of system documentation
Results of end user acceptance testing
Variances between planned and actual cost
availability of in-house resources
End user acceptance testing is a process that verifies that a system or service meets the requirements and expectations of the end users, who are the actual or potential customers or beneficiaries of the system or service. End user acceptance testing is the final stage of testing before the system or service is deployed or released to the production environment. The results of end user acceptance testing are the most important consideration for a risk practitioner when making a system implementation go-live recommendation, as they indicate the quality, functionality, usability, and reliability of the system or service from the end user perspective. The results of end user acceptance testing can help to identify and resolve any defects, errors, or issues that may affect the performance, satisfaction, or acceptance of the system or service by the end users. The results of end user acceptance testing can also help to evaluate the benefits, value, and risks of the system or service for the end users and the organization. The other options are not the most important consideration for a risk practitioner when making a system implementation go-live recommendation, although they may be relevant and useful. The completeness of system documentation is a factor that affects the maintainability, supportability, and auditability of the system or service, but it does not measure the end user experience or satisfaction. The variances between planned and actual cost is a measure of the efficiency and budget management of the system or service development or implementation, but it does not reflect the end user needs or expectations. The availability of in-house resources is a resource that supports the system or service delivery and operation, but it does not ensure the end user acceptance or approval. References = CRISC Review Manual, pages 180-1811; CRISC Review Questions, Answers & Explanations Manual, page 87
A risk practitioner has been asked to advise management on developing a log collection and correlation strategy. Which of the following should be the MOST important consideration when developing this strategy?
Ensuring time synchronization of log sources.
Ensuring the inclusion of external threat intelligence log sources.
Ensuring the inclusion of all computing resources as log sources.
Ensuring read-write access to all log sources
Ensuring time synchronization of log sources is the most important consideration when developing a log collection and correlation strategy, as it enables the accurate and consistent analysis and correlation of log data from different sources and systems. Time synchronization can help to identify the sequence and causality of events, and to detect and respond to any anomalies or incidents. Time synchronization can also facilitate the compliance and audit of the log data, and support the forensic investigation and legal action if needed. References = Most Asked CRISC Exam Questions and Answers, Question 10. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 248. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 248. CRISC by Isaca Actual Free Exam Q&As, Question 9.
Which of the following roles is BEST suited to help a risk practitioner understand the impact of IT-related events on business objectives?
IT management
Internal audit
Process owners
Senior management
Process owners are the best suited to help a risk practitioner understand the impact of IT-related events on business objectives, as they have the responsibility and authority over the design, execution, and performance of business processes. Process owners are also accountable for the risks and controls associated with their processes, and they can provide valuable input and feedback on the likelihood and impact of IT-related events on the process outcomes and objectives.
The other options are not the best suited to help a risk practitioner understand the impact of IT-related events on business objectives. IT management is responsible for the delivery and support of IT services and solutions, but they may not have the full visibility or understanding of the business objectives and processes. Internal audit is responsible for providing independent and objective assurance and consulting services on the effectiveness and efficiency of governance, risk management, and control processes, but they may not have the direct involvement or influence on the business objectives and processes. Senior management is responsible for settingthe strategic direction and objectives of the organization, but they maynot have the detailed knowledge or experience of the business processes and their risks and controls. References = IT Risk Manager: Skills and Roles & Responsibilities, IT Risk Resources | ISACA, Managing information technology risk | Business Queensland
Which of the following controls BEST helps to ensure that transaction data reaches its destination?
Securing the network from attacks
Providing acknowledgments from receiver to sender
Digitally signing individual messages
Encrypting data-in-transit
Providing acknowledgments from receiver to sender is a control that helps to ensure that transaction data reaches its destination, as it confirms the successful delivery of the data and allows the sender to resend the data in case of failure. Securing the network from attacks, digitally signing individual messages, and encrypting data-in-transit are controls that help toensure the integrity and confidentiality of the data, but not the availability or delivery of the data. References = CRISC by Isaca Actual Free Exam Q&As, question 199.
Which of the following is the BEST approach for performing a business impact analysis (BIA) of a supply-chain management application?
Reviewing the organization's policies and procedures
Interviewing groups of key stakeholders
Circulating questionnaires to key internal stakeholders
Accepting IT personnel s view of business issues
The best approach for performing a business impact analysis (BIA) of a supply-chain management application is to interview groups of key stakeholders, as this allows the risk practitioner to obtain direct and detailed information on the business processes, dependencies, resources, and requirements that are supported by the application. The risk practitioner can also clarify any doubts, address any concerns, and validate any assumptions during the interviews. The BIA is a process of identifying and analyzing the potential effects of disruptive events on the critical business functions and objectives. The BIA helps to determine the recovery priorities, strategies, and targets for the business continuity plan. The other options are not the bestapproaches for performing a BIA, although they may be useful or complementary methods. Reviewing the organization’s policies and procedures can provide some background and context for the BIA, but it may not reflect the current or accurate situation of the business processes and the application. Circulating questionnaires to key internal stakeholders can be a convenient and efficient way to collect some data for the BIA, but it may not capture the complexity and nuances of the business processes and the application. Accepting IT personnel’s view of business issues can be biased and incomplete, as they may not have the full understanding or perspective of the business needs and expectations. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Identification, page 58.
Which of the following would offer the MOST insight with regard to an organization's risk culture?
Risk management procedures
Senior management interviews
Benchmark analyses
Risk management framework
Senior management interviews would offer the MOST insight with regard to an organization’s risk culture, because they can reveal the attitudes, values, beliefs, and behaviors of the seniormanagement towards risk management, and how they influence and support the risk management process and activities in the organization. Senior management interviews can also provide information on the risk appetite, tolerance, and objectives of the organization, and how they are communicated and implemented across the organization. The other options are not as insightful as senior management interviews, because:
Option A: Risk management procedures are the steps and methods that define how the risk management process and activities are performed in the organization, but they do not necessarily reflect the risk culture of the organization, which is more about the human and behavioral aspects of risk management.
Option C: Benchmark analyses are the comparisons of the performance and practices of the organization with those of similar or successful organizations, but they do not necessarily reflect the risk culture of the organization, which is more about the internal and unique aspects of risk management.
Option D: Risk management framework is the set of rules and standards that guide and support the risk management process and activities in the organization, but it does not necessarily reflect the risk culture of the organization, which is more about the leadership and commitment aspects of risk management. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 82.
Which of the following is the BEST recommendation to senior management when the results of a risk and control assessment indicate a risk scenario can only be partially mitigated?
Implement controls to bring the risk to a level within appetite and accept the residual risk.
Implement a key performance indicator (KPI) to monitor the existing control performance.
Accept the residual risk in its entirety and obtain executive management approval.
Separate the risk into multiple components and avoid the risk components that cannot be mitigated.
Implementing controls to bring the risk to a level within appetite and accept the residual risk is the best recommendation to senior management when the results of a risk and control assessment indicate a risk scenario can only be partially mitigated, as it helps to balance the costs and benefits of the risk management and control processes, and to align them with the organizational strategy and objectives. A risk and control assessment is a process of identifying, analyzing, and evaluating the risks and controls associated with a specific activity, process, or objective. A risk scenario is a description of a possible event or situation that could cause harm or loss to the organization or its stakeholders. A risk scenario can only be partially mitigated when the existing or proposed controls are not sufficient or effective to reduce the risk to an acceptable level. A risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. A residual risk is the risk that remains after the implementation of controls or risk treatments.
Implementing controls to bring the risk to a level within appetite and accept the residual risk helps to provide the following benefits:
It enables a data-driven and evidence-based approach to risk management and reporting, rather than relying on subjective or qualitative judgments.
It facilitates a consistent and standardized way of measuring and communicating risk levels and exposure across the organization and to the external stakeholders.
It supports the development and implementation of effective and efficient risk response and mitigation strategies and actions that are aligned with the business risk appetite and objectives.
It provides feedback and learning opportunities for the risk management and control processes, and helps to foster a culture of continuous improvement and innovation.
The other options are not the best recommendations to senior management when the results of a risk and control assessment indicate a risk scenario can only be partially mitigated. Implementing a key performance indicator (KPI) to monitor the existing control performance is a useful method to measure and monitor the effectiveness and efficiency of the controls, but it does not address the residual risk or the risk appetite. Accepting the residual risk in its entirety andobtaining executive management approval is a possible option to deal with the risk scenario, but it may expose the organization to excessive or unacceptable risk, and it may not comply with the legal or regulatory obligations or requirements. Separating the risk into multiple components and avoiding the risk components that cannot be mitigated is a possible option to deal with the risk scenario, but it may not be feasible or practical, and it may create new or additional risks or challenges. References = Risk and Control Self-Assessment (RCSA) - Management Study Guide, IT Risk Resources | ISACA, Risk Mitigation: What It Is and How to Implement It (Free Templates …
Which of the following metrics is BEST used to communicate to senior management that the control environment manages risk within appetite and tolerance?
Number of security incidents
Reduction in control expenditures
Number of risk responses executed
Reduction in residual risk
Residual riskrepresents the amount of risk remaining after controls have been applied. Tracking its reduction over time directly indicates whether controls are effectively reducing risk to withintolerance limits.
Which of the following is MOST important to consider when determining the risk associated with re-identification of obfuscated personal data?
The type of shared data
The level of residual risk after data loss prevention (DLP) controls are implemented
The monetary value of the unique records that could be re-identified
The impact to affected stakeholders
The impact to affected stakeholdersis the most critical factor when considering risks tied to re-identification. ISACA notes that risk is ultimately measured by how it affects stakeholders—including customers, partners, and regulators—particularly when personal data is involved.
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Which of the following should be the risk practitioner s FIRST course of action when an organization has decided to expand into new product areas?
Identify any new business objectives with stakeholders.
Present a business case for new controls to stakeholders.
Revise the organization's risk and control policy.
Review existing risk scenarios with stakeholders.
The first course of action for the risk practitioner when an organization has decided to expand into new product areas is to identify any new business objectives with stakeholders. Business objectives are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that the organization aims to accomplish through its products and services. Stakeholders are the parties who have an interest or influence in the organization and its products and services, such as customers, employees, shareholders, suppliers, regulators, or competitors. Identifying any new business objectives with stakeholders is the first course of action, because it helps to understand and define the purpose, scope, and criteria of the new product areas, and to align them with the organization’s vision, mission, and strategy. Identifying any new business objectives with stakeholders also helps to establish the expectations, needs, and requirements of the stakeholders, and to ensure their engagement and support for the new product areas. Identifying any newbusiness objectives with stakeholders is the basis for the subsequent risk management activities, such as identifying, analyzing, evaluating, and responding to the risks associated with the new product areas. The other options are not the first course of action, although they may be related or subsequent steps in the risk management process. Presenting a business case for new controls to stakeholders is a part of the risk response process, which involves selecting and executing the appropriate actions to reduce, avoid, share, or exploit the risks associated with the new product areas. Presenting a business case for new controls to stakeholders can help to justify and communicate the value and impact of the new controls, and to obtain the approval and resources for implementing them. However, this is not the first course of action, as it depends on the identification and prioritization of the business objectives and the risks. Revising the organization’s risk and control policy is a part of the risk governance process, which involves defining and updating the rules and guidelines for managing the risks and the controls associatedwith the new product areas. Revising the organization’s risk and control policy can help to ensure the consistency and effectiveness of the risk management process, and to comply with the relevant laws and regulations. However, this is not the first course of action, as it follows the identification and assessment of the business objectives and the risks. Reviewing existing risk scenarios with stakeholders is a part of the risk monitoring and review process, which involves evaluating and improving the performance and outcomes of the risk management process for the new product areas. Reviewing existing risk scenarios with stakeholders can help to identify and address any changes or issues in the risk levels or the risk responses, and to provide feedback and learning for the risk management process. However, this is not the first course of action, as it requires the identification and analysis of the business objectives and the risks. References = Risk Scenarios Toolkit - ISACA, How to Write Strong Risk Scenarios and Statements - ISACA, The Role of Executive Management in ERM - Corporate Compliance Insights
Ensure compliance with local legislation because it has a higher priority.
Conduct a risk assessment and develop mitigation options.
Terminate the current cloud contract and migrate to a local cloud provider.
Accept the risk because foreign legislation does not apply to the organization.
When regulatory conflicts arise, the best practice is to conduct a comprehensive risk assessment to understand the impact and develop appropriate mitigation strategies. Immediate termination may be premature without understanding options, and accepting risk without assessment may expose the organization to legal or compliance issues. Prioritizing compliance requires understanding the full scope of risks and controls necessary【5:35, 5:48†CRISC_SentenceinNOTE30.pptx】.
The PRIMARY objective of the board of directors periodically reviewing the risk profile is to help ensure:
the risk strategy is appropriate
KRIs and KPIs are aligned
performance of controls is adequate
the risk monitoring process has been established
The PRIMARY objective of the board of directors periodically reviewing the risk profile is to help ensure that the risk strategy is appropriate, because the risk strategy defines the enterprise’s risk appetite, tolerance, and objectives, and guides the risk management process and activities. The board of directors should review the risk profile to ensure that it reflects the current internal and external environment, and that it aligns with the enterprise’s strategy and goals. The other options are not the primary objective, because:
Option B: KRIs and KPIs are aligned is a desirable outcome of the risk strategy, but not the primary objective of the board of directors reviewing the risk profile. KRIs and KPIs are indicators that measure and monitor the risk exposure and performance of the enterprise, respectively, and they should be consistent with the risk strategy and objectives.
Option C: Performance of controls is adequate is a result of the risk response, but not the primary objective of the board of directors reviewing the risk profile. Performance of controls is the degree to which the controls are effective and efficient in mitigating the risks, and it should be evaluated and reported by the risk management function and the internal audit function.
Option D: The risk monitoring process has been established is a prerequisite for the risk profile, but not the primary objective of the board of directors reviewing the risk profile. The risk monitoring process is the process of tracking and reporting the risk status and performance, and it should be implemented and executed by the risk management function and the business process owners. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 119.
A business impact analysis (BIA) enables an organization to determine appropriate IT risk mitigation actions by:
validating whether critical IT risk has been addressed.
assigning accountability for IT risk to business functions.
identifying IT assets that support key business processes.
defining the requirements for an IT risk-aware culture
Business Impact Analysis (BIA):
Objective: The primary objective of a BIA is to identify and evaluate the effects of disruptions on business operations. This includes determining the criticality of IT assets that support key business processes.
Risk Mitigation: By identifying critical IT assets, organizations can prioritize risk mitigation efforts to ensure that key business processes remain operational during and after disruptions.
Appropriate IT Risk Mitigation:
Critical Asset Identification: Knowing which IT assets are essential allows for targeted risk mitigation strategies. This ensures resources are allocated efficiently to protect the most important systems.
Impact Assessment: Understanding the impact of potential disruptions on critical IT assets helps in developing effective disaster recovery and continuity plans.
Comparison with Other Options:
Validating Critical IT Risk: While important, this is typically part of a broader BIA process rather than its primary objective.
Assigning Accountability for IT Risk: This is crucial for governance but does not directly enable risk mitigation actions.
Defining IT Risk-aware Culture: Important for overall risk management but does not directly influence specific mitigation actions.
Best Practices:
Detailed Asset Inventory: Maintain an up-to-date inventory of IT assets and their dependencies on business processes.
Regular Updates and Reviews: Continuously update the BIA to reflect changes in the IT environment and business processes.
An organization has committed to a business initiative with the knowledge that the risk exposure is higher than the risk appetite. Which of the following is the risk practitioner's MOST important action related to this decision?
Recommend rejection of the initiative.
Change the level of risk appetite.
Document formal acceptance of the risk.
Initiate a reassessment of the risk.
Formal acceptance of the risk is critical when the risk exposure exceeds the risk appetite, as it ensures accountability and acknowledges the decision at the appropriate level. Documenting acceptance involves communicating the potential impacts and obtaining agreement from senior stakeholders. This process aligns with theRisk Response and Reportingdomain in CRISC, emphasizing clear documentation and communication of risks for decision-making.
The MAIN goal of the risk analysis process is to determine the:
potential severity of impact
frequency and magnitude of loss
control deficiencies
threats and vulnerabilities
The main goal of the risk analysis process is to determine the frequency and magnitude of loss, because this will help to measure the level of risk exposure and the need for risk mitigation controls. Frequency refers to how often a risk event may occur, while magnitude refers to how much harm or damage a risk event may cause. By determining the frequency and magnitude of loss, the risk analysis process can quantify the impact and likelihood of the risks, and assign a risk rating and priority. The other options are not the main goal of the risk analysis process, because they are either inputs or outputs of the process, as explained below:
A. Potential severity of impact is an output of the risk analysis process, as it is the result of estimating the consequences of a risk event on the organization’s objectives, assets, or processes. The potential severity of impact is influenced by the magnitude of loss, but also by other factors, such as the timing, duration, and scope of the risk event.
C. Control deficiencies are an input of the risk analysis process, as they are the gaps or weaknesses in the existing controls that may increase the risk exposure or reduce the risk mitigation effectiveness. Control deficiencies are identified by comparing the current control environment with the desired control environment, and by evaluating the design and operation of the controls.
D. Threats and vulnerabilities are inputs of the risk analysis process, as they are the sources and causes of the risks that may affect the organization’s objectives, assets, or processes. Threats are external or internal factors that have the potential to exploit the vulnerabilities, while vulnerabilitiesare internal or external weaknesses that increase the susceptibility to the threats. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.1, page 45. What is Risk Analysis? Process, Types, Examples & Methods, Risk Analysis Tutorial - The Process | solver, What is the goal of a risk assessment? - Creative Safety Supply
Which of the following is a risk practitioner's BEST course of action upon learning that a control under internal review may no longer be necessary?
Obtain approval to retire the control.
Update the status of the control as obsolete.
Consult the internal auditor for a second opinion.
Verify the effectiveness of the original mitigation plan.
The best course of action for a risk practitioner upon learning that a control under internal review may no longer be necessary is to obtain approval to retire the control. This will help to ensure that the control is removed in a controlled and documented manner, and that the relevant stakeholders are informed and agree with the decision. Retiring unnecessary controls can also help to optimize the control environment, reduce costs and complexity, and improve efficiency and performance. Updating the status of the control as obsolete, consulting the internal auditor for a second opinion, and verifying the effectiveness of the original mitigation plan are not the best courses of action, as they may not address the root cause of the control’s obsolescence, and may delay or complicate the control retirement process. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1.2, page 1071
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 649.
Which of the following would be MOST useful to senior management when determining an appropriate risk response?
A comparison of current risk levels with established tolerance
A comparison of cost variance with defined response strategies
A comparison of current risk levels with estimated inherent risk levels
A comparison of accepted risk scenarios associated with regulatory compliance
A comparison of current risk levels with established tolerance is the most useful information for senior management when determining an appropriate risk response, as it shows the gap between the actual risk exposure and the desired risk exposure of the enterprise. This gap indicates the need and urgency for risk response actions, and helps senior management to prioritize and allocate resources for risk mitigation. A comparison of current risk levels with established tolerance also reflects the effectiveness of the existing risk management process and controls, and enables senior management to monitor and adjust the risk strategy and objectives accordingly. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 234. CRISC by Isaca Actual Free Exam Q&As, Question 9. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 234. CRISC Sample Questions 2024, Question 234.
An organization has decided to use an external auditor to review the control environment of an outsourced service provider. The BEST control criteria to evaluate the provider would be based on:
a recognized industry control framework
guidance provided by the external auditor
the service provider's existing controls
The organization's specific control requirements
The best control criteria to evaluate the outsourced service provider would be based on a recognized industry control framework. A control framework is a set of best practices, guidelines, and methodologies that provide a comprehensive and consistent approach to designing, implementing, and assessing controls. A recognized industry control framework is a control framework that is widely accepted and adopted by the industry and the regulators, and that reflects the current and emerging standards andexpectations for the control environment. A recognized industry control framework can help to ensure that the outsourced service provider meets the minimum and acceptable level of control quality and effectiveness, and that the control evaluation is objective, reliable, and comparable. The other options are not as good as a recognized industry control framework, as they are related to the specific sources, aspects, or requirements of the control criteria, not the overall structure and quality of the control criteria. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.
An organization has implemented a cloud-based backup solution to help prevent loss of transactional data from offices in an earthquake zone. This strategy demonstrates risk:
Avoidance
Mitigation
Transfer
Acceptance
Using cloud-based backup tominimize the impactof a potential data loss event is a classic example ofrisk mitigation, which involves reducing risk to an acceptable level through proactive controls.
Which of the following is the PRIMARY objective of risk management?
Identify and analyze risk.
Achieve business objectives
Minimi2e business disruptions.
Identify threats and vulnerabilities.
The primary objective of risk management is to achieve business objectives, as risk management involves identifying, assessing, responding, and monitoring the risks that may affect the desired outcomes and performance of the organization, and aligning them with the risk tolerance and appetite of the organization. Identifying and analyzing risk, minimizing business disruptions, andidentifying threats and vulnerabilities are not the primary objectives, as they are more related to the process, outcome, or source of risk management, respectively, rather than the purpose or value of risk management. References = CRISC Review Manual, 7th Edition, page 99.
Which of the following is the PRIMARY benefit of using a risk profile?
It promotes a security-aware culture.
It enables vulnerability analysis.
It enhances internal risk reporting.
It provides risk information to auditors.
A risk profile consolidates information about risks across the enterprise, enhancing internal reporting and facilitating informed decision-making. This aligns withRisk Governanceobjectives by providing a comprehensive view of risk for management and stakeholders.
Which of the following shortcomings of perimeter security does Zero Trust aim to resolve?
Lack of access verification for systems on the internal network
Identification and authentication failures for users
Poorly configured firewall rules introducing security breaches
Ineffective load balancing on network devices
Zero Trustassumes that no system or user is inherently trustworthy—even within the internal network. It addresses theinadequacy of perimeter securityby enforcing continuous verification for every access request.
Which element of an organization's risk register is MOST important to update following the commissioning of a new financial reporting system?
Key risk indicators (KRIs)
The owner of the financial reporting process
The risk rating of affected financial processes
The list of relevant financial controls
The most important element of an organization’s risk register to update following the commissioning of a new financial reporting system is the risk rating of affected financial processes. A risk rating is a measure of the level and nature of the risk exposure, based on the impact and likelihood of the risk events. A risk rating can help to prioritize and respond to the risks, and to monitor and report the risk status. A new financial reporting system may introduce new or different risks, or change the existing risks, that could affect the financial processes of the organization, such as data quality, accuracy, timeliness, compliance, or security. Therefore, the risk rating of affected financial processes should be updated to reflect the current risk situation and to ensure that the risk register is accurate and complete. Key risk indicators (KRIs), the owner of the financial reporting process, and the list of relevant financial controls are not asimportant as the risk rating of affected financial processes, as they are not directly affected by the commissioning of a new financial reporting system, and they do not measure the risk exposure and impact of the financial processes. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 48.
Which of the following activities should be performed FIRST when establishing IT risk management processes?
Collect data of past incidents and lessons learned.
Conduct a high-level risk assessment based on the nature of business.
Identify the risk appetite of the organization.
Assess the goals and culture of the organization.
According to the Guide to Implementing an IT Risk Management Framework, the first activity that should be performed when establishing IT risk management processes is to assess the goals and culture of the organization. This is because the goals and culture of the organization define the context and scope of the IT risk management process, and influence the risk appetite and tolerance of the organization. By assessing the goals and culture of the organization, the IT risk manager can align the IT risk management process with the organization’s strategy, vision, mission, values, and objectives. The IT risk manager can also identify the key stakeholders, roles, and responsibilities involved in the IT risk management process, and ensure that they have the necessary skills, knowledge, and resources to perform their tasks effectively. Additionally, the IT risk manager can establish the communication and reporting mechanisms for the IT risk management process, and ensure that they are consistent with the organization’s culture and expectations. References = Guide to Implementing an IT Risk Management Framework, An Overview of the Risk Management Process
Which of the following would be a risk practitioner's GREATEST concern with the use of a vulnerability scanning tool?
Increased time to remediate vulnerabilities
Inaccurate reporting of results
Increased number of vulnerabilities
Network performance degradation
The greatest concern for a risk practitioner with the use of a vulnerability scanning tool is the inaccurate reporting of results. A vulnerability scanning tool is a software that scans the network or system for known vulnerabilities and generates a report of the findings. However, the tool may produce false positives (reporting vulnerabilities that do not exist) or false negatives (missing vulnerabilities that do exist). This can lead to incorrect risk assessment, ineffective risk response, and wasted resources. Increased time to remediate vulnerabilities, increased number of vulnerabilities, and network performance degradation are other possible concerns, but they are not as critical as the inaccurate reporting of results. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 7; CRISC Review Manual, 6th Edition, page 202.
An updated report from a trusted research organization shows that attacks have increased in the organization's industry segment. What should be done FIRST to integrate this data into risk assessments?
Average the ransomware attack frequencies together
Revise the threat frequency for ransomware attack types
Adjust impact amounts based on the average ransom
Use the new frequency as the maximum value in a Monte Carlo simulation
New threat intelligence primarily impacts the frequency component of risk calculations.
CRISC states:
“When new information about threats is available, it must be incorporated into risk assessment by adjusting threat event frequencies in related scenarios.”
A and D are statistical manipulations, not practical first steps.
C addresses impact, not likelihood.
Hence, B. Revise the threat frequency is correct.
CRISC Reference: Domain 2 – IT Risk Assessment, Topic: Incorporating Threat Intelligence.
When documenting a risk response, which of the following provides the STRONGEST evidence to support the decision?
Verbal majority acceptance of risk by committee
List of compensating controls
IT audit follow-up responses
A memo indicating risk acceptance
The strongest evidence to support a risk response decision is a memo indicating risk acceptance. A memo is a formal and written document that can clearly communicate the rationale, criteria, and approval of the risk acceptance decision. Verbal majority acceptance of risk by committee, list of compensating controls, and IT audit follow-up responses are weaker evidence, as they may not be documented, verified, or aligned with the risk response decision. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 11; CRISC Review Manual, 6th Edition, page 144.
Which of the following observations from a third-party service provider review would be of GREATEST concern to a risk practitioner?
Service level agreements (SLAs) have not been met over the last quarter.
The service contract is up for renewal in less than thirty days.
Key third-party personnel have recently been replaced.
Monthly service charges are significantly higher than industry norms.
The observation from a third-party service provider review that would be of greatest concern to a risk practitioner is that the service level agreements (SLAs) have not been met over the last quarter, as it indicates a significant performance issue or breach that may affect the quality, functionality, or security of the outsourced services, and may require a remediation or escalation action. The other options are not the greatest concerns, as they may not indicate a performance issue or breach, but rather a contractual, personnel, or financial issue, respectively, that may not affect the outsourced services directly or significantly. References = CRISC Review Manual, 7th Edition, page 111.
Which of the following is the BEST metric to demonstrate the effectiveness of an organization's change management process?
Increase in the frequency of changes
Percent of unauthorized changes
Increase in the number of emergency changes
Average time to complete changes
A change management process is a set of procedures and activities that aim to ensure that changes in an organization’s IT systems and services are implemented in a controlled and coordinated manner. The effectiveness of a change management process can be measured by how well it reduces the risks and costs associated with changes, and how well it supports the business objectives and customer expectations. One of the best metrics to demonstrate the effectiveness of a change management process is the percent of unauthorized changes. Unauthorized changes are changes that are made without following the established change management process, such as obtaining approval, documenting the change, testing the change, and communicating the change. Unauthorized changes can introduce errors, defects, security breaches, and disruptions to the IT systems and services, and can negatively affect the business performance and customer satisfaction. Therefore, a low percent of unauthorized changes indicates that the change management process is effective in ensuring that changes are properly planned, approved, executed, and monitored. The other options are not the best metrics to demonstrate the effectiveness of a change management process, as they do not directly reflect the quality and control of the changes. An increase in the frequency of changes may indicate that the organization is agile and responsive to the changing business needs and customer demands, but it does not necessarily mean that the changes are well-managed and beneficial. An increase in the number of emergency changes may indicate that the organization is able to handle urgent and critical situations, but it may also suggest that the organization is reactive and lacks proper planning and analysis of the changes. The average time to complete changes may indicate the efficiency and speed of the change management process, but it does not measure the effectiveness and value of the changes. References = CRISC Review Manual, pages 156-1571; CRISC Review Questions, Answers & Explanations Manual, page 712
Which of the following would BEST help secure online financial transactions from improper users?
Review of log-in attempts
multi-level authorization
Periodic review of audit trails
multi-factor authentication
According to the 10 Tips for Secure Online Transactions - SmartAsset article, multi-factor authentication is a security measure that requires users to provide more than one piece of evidence to verify their identity when logging in to an online account. For example, users may need to enter a password and a code sent to their phone or email, or use a biometric feature such as a fingerprint or a face scan. Multi-factor authentication can help secure online financial transactions from improper users, as it makes it harder for hackers to access the account even if they have the password. Multi-factor authentication can also alertusers to any suspicious login attempts and prevent unauthorized transactions. References = 10 Tips for Secure Online Transactions - SmartAsset
Which of the following would be the BEST recommendation if the level of risk in the IT risk profile has decreased and is now below management's risk appetite?
Optimize the control environment.
Realign risk appetite to the current risk level.
Decrease the number of related risk scenarios.
Reduce the risk management budget.
The level of risk in the IT risk profile is the aggregate measure of the likelihood and impact of IT-related risks that may affect the enterprise’s objectives and operations.
The risk appetite is the amount and type of risk that the enterprise is willing to accept in pursuit of its goals. It is usually expressed as a range or a threshold, and it is aligned with the enterprise’s strategy and culture.
If the level of risk in the IT risk profile has decreased and is now below management’s risk appetite, it means that the enterprise has more capacity and opportunity to take on additional risks that may offer higher rewards or benefits.
The best recommendation in this situation is to optimize the control environment, which is the set of policies, procedures, standards, and practices that provide the foundation for managing IT risks and controls. Optimizing the control environment means enhancing the efficiency and effectiveness of the controls, reducing the costs and complexity of compliance, and aligning the controls with the enterprise’s objectives and values.
Optimizing the control environment can help the enterprise to achieve the optimal balance between risk and return, and to leverage its risk management capabilities to create and protect value.
The other options are not the best recommendations, because they do not address the opportunity to improve the enterprise’s performance and resilience.
Realigning risk appetite to the current risk level may result in missing out on potential gains or advantages that could be obtained by taking more risks within the acceptable range.
Decreasing the number of related risk scenarios may reduce the scope and depth of risk analysis and reporting, and impair the enterprise’s ability to identify and respond to emerging or changing risks.
Reducing the risk management budget may compromise the quality and reliability of the risk management process and activities, and weaken the enterprise’s risk culture and governance. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 29-30, 34-35, 38-39, 44-45
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 145
Which of the following is the GREATEST concern associated with business end users developing their own applications on end user spreadsheets and database programs?
An IT project manager is not assigned to oversee development.
Controls are not applied to the applications.
There is a lack of technology recovery options.
The applications are not captured in the risk profile.
The GREATEST concern associated with business end users developing their own applications on end user spreadsheets and database programs is:
B. Controls are not applied to the applications.
When end users create their own applications, there is often a lack of formal controls that would typically be applied in a structured development environment. This can lead to issues with data integrity, security vulnerabilities, and non-compliance with organizational policies and standards.
During the internal review of an accounts payable process, a risk practitioner determines that the transaction approval limits configured in the system are not being enforced. Which of the following should be done NEXT?
Identify the extent of the approval limit violations.
Notify senior management of the system deficiency.
Update the risk register with higher risk likelihood of violation.
Remind users of the importance of adhering to approval limits.
Before taking further action, it is essential to understand the scope of the issue. Identifying the extent of violations helps determine the potential risk impact and informs appropriate corrective actions.
An organization needs to send files to a business partner to perform a quality control audit on the organization’s record-keeping processes. The files include personal information on theorganization's customers. Which of the following is the BEST recommendation to mitigate privacy risk?
Obfuscate the customers’ personal information.
Require the business partner to delete personal information following the audit.
Use a secure channel to transmit the files.
Ensure the contract includes provisions for sharing personal information.
Obfuscating customer information ensures data privacy by rendering sensitive details unintelligible to unauthorized parties, reducing the risk of exposure during transit or processing. This aligns withData Protection and Privacy Regulationsunder risk management frameworks, emphasizing safeguarding personally identifiable information.
Which of the following is the BEST indication that key risk indicators (KRIs) should be revised?
An increase in the number of risk threshold exceptions
An increase in the number of change events pending management review
A decrease in the number of key performance indicators (KPIs)
A decrease in the number of critical assets covered by risk thresholds
Risk threshold exceptions are instances when a KRI exceeds or falls below a predefined level or point that triggers an action or a warning. An increase in the number of risk threshold exceptions indicates that the KRIs are not reflecting the current risk exposure or environment accurately oreffectively. This may suggest that the KRIs are outdated, irrelevant, or poorly defined. Therefore, the KRIs should be revised to ensure that they are aligned with the organizational objectives, risk appetite, and risk management strategy.
References
•Key Risk Indicators: A Practical Guide | SafetyCulture
•Key Risk Indicators: Examples & Definitions - SolveXia
•Choosing and Using Key Risk Indicators - Institute of Risk Management
Which of the following is the BEST approach for obtaining management buy-in
to implement additional IT controls?
List requirements based on a commonly accepted IT risk management framework.
Provide information on new governance, risk, and compliance (GRC) platform functionalities.
Describe IT risk impact on organizational processes in monetary terms.
Present new key risk indicators (KRIs) based on industry benchmarks.
Presenting the impact of IT risks on organizational processes in monetary terms is effective for obtaining management buy-in because it directly relates to the organization's financial health and decision-making. It provides a clear and tangible understanding of the potential financialimplications of risks, making it easier for management to appreciate the need for additional controls.
Which of the following is the MOST effective way to incorporate stakeholder concerns when developing risk scenarios?
Evaluating risk impact
Establishing key performance indicators (KPIs)
Conducting internal audits
Creating quarterly risk reports
The most effective way to incorporate stakeholder concerns when developing risk scenarios is to evaluate the risk impact. Risk impact is the extent of the potential consequences or losses that may result from arisk event. Evaluating the risk impact involves considering the stakeholder concerns, expectations, and perspectives, as they may have different views on the value of the assets, the severity of the threats, and the acceptability of the outcomes. Evaluating the risk impact can help to ensure that the risk scenarios reflect the stakeholder interests and priorities, and that the risk responses are aligned with the stakeholder objectives. Establishing key performance indicators (KPIs), conducting internal audits, and creating quarterly risk reports are not as effective as evaluating the risk impact, as they are not directly related to the development of risk scenarios, and may not capture the stakeholder concerns adequately. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.
Which of the following is the GREATEST concern when establishing key risk indicators (KRIs)?
High percentage of lagging indicators
Nonexistent benchmark analysis
Incomplete documentation for KRI monitoring
Ineffective methods to assess risk
The greatest concern when establishing key risk indicators (KRIs) is using ineffective methods to assess risk. KRIs are metrics that measure the likelihood and impact of risks, and help monitor and prioritize the most critical risks. To establish effective KRIs, the risk assessment methods should be reliable, valid, consistent, and timely. Ineffective methods to assess risk could lead to inaccurate or misleading KRIs, which could result in poor risk management decisions and outcomes. The other options are not as significant as using ineffective methods to assess risk, although they may also affect the quality and usefulness of KRIs. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, page 4-36.
Which of the following tools is MOST effective in identifying trends in the IT risk profile?
Risk self-assessment
Risk register
Risk dashboard
Risk map
A risk dashboard is a graphical tool that displays the key indicators and metrics of the organization’s IT risk profile, such as the risk level, status, trend, performance, etc., using charts, graphs, tables, etc. A risk dashboard can help the organization to monitor and communicate the IT risk profile, and to support the decision making and planning for the IT risk management.
A risk dashboard is the most effective tool in identifying trends in the IT risk profile, because it provides a visual and intuitive representation of the changes and variations in the IT risk profile over time, and highlights the most significant and relevant IT risks that need to be addressed or monitored. A risk dashboard can also help to compare and contrast the IT risk profile with the organization’s IT objectives and risk appetite, and to identify the gaps or opportunities for improvement.
The other options are not the most effective tools in identifying trends in the IT risk profile, because they do not provide the same level of visibility and clarity that a risk dashboard provides, and they may not be updated or aligned with the organization’s IT objectives and risk appetite.
A risk self-assessment is a process of identifying, analyzing, and evaluating the IT risks that may affect the organization’s objectives and operations, using the input and feedback from the individuals or groups that are involved or responsible for the IT activities or functions. A risk self-assessment can help the organization to understand and document the IT risk profile, and to align it with the organization’s IT strategy and culture, but it is not the most effective tool in identifying trends in the IT risk profile, because it may not reflect the current or accurate state and performance of the IT risk profile, and it may not cover all the relevant or emerging IT risks that may exist or arise.
A risk register is a document that records and tracks the information and status of the identified IT risks and their responses. It includes the IT risk description, category, source, cause, impact, probability, priority, response, owner, action plan, status, etc. A risk register can help the organization to identify, analyze, evaluate, and communicate the IT risks and their responses, and to align them with the organization’s IT strategy and culture, but it is not the most effective tool in identifying trends in the IT risk profile, because it may not provide a visual and intuitive representation of the changes and variations in the IT risk profile over time, and it may not highlight the most significant and relevant IT risks that need to be addressed or monitored.
A risk map is a graphical tool that displays the results of the IT risk analysis in a matrix format, using colors and symbols to indicate the level and priority of the IT risks. A risk map can show the distribution and comparison of the IT risks based on various criteria, such as likelihood, impact, category, source, etc. A risk map can help the organization to assess and prioritize the IT risks, and to design and implement appropriate controls or countermeasures to mitigate or prevent the IT risks, but it is not the most effective tool in identifying trends in the IT risk profile, because it may not provide a visual and intuitive representation of the changes and variations in the IT risk profile over time, and it may not reflect the organization’s IT objectives and risk appetite. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 180
CRISC Practice Quiz and Exam Prep
Which of the following BEST enables the identification of trends in risk levels?
Correlation between risk levels and key risk indicators (KRIs) is positive.
Measurements for key risk indicators (KRIs) are repeatable
Quantitative measurements are used for key risk indicators (KRIs).
Qualitative definitions for key risk indicators (KRIs) are used.
Key risk indicators (KRIs) are metrics or measures that provide information on the current or potential exposure and performance of an organization in relation to specific risks. KRIs can help to monitor and track the changes or trends in the risk level and the risk response over time, identify and alert the risk issues or events that require attention or action, evaluate and report the effectiveness and efficiency of the risk management processes and practices, and support and inform the risk decision making and improvement1.
The best way to enable the identification of trends in risk levels is to ensure that the correlation between risk levels and KRIs is positive, because it means that the KRIs are aligned with andreflective of the risk levels, and that they can capture and indicate the variations or movements in the risk levels accurately and reliably. A positive correlation between risk levels and KRIs can be achieved by:
Selecting and defining the KRIs that are relevant and appropriate for the specific risks that the organization faces, and that are consistent and comparable across different domains and contexts
Collecting and analyzing the data and information that are reliable and sufficient for the KRIs, and that are sourced from various methods and sources, such as risk assessments, audits, monitoring, alerts, or incidents
Applying and using the tools and techniques that are suitable and feasible for the KRIs, such as risk matrices, risk registers, risk indicators, or risk models
Reviewing and updating the KRIs periodically or as needed, and ensuring that they reflect the current or accurate risk levels, which may change over time or due to external factors23
The other options are not the best ways to enable the identification of trends in risk levels, but rather some of the factors or aspects of KRIs. Measurements for KRIs are repeatable is a factor that can enhance the reliability and validity of the KRIs, as it means that the KRIs can produce the same or similar results under the same or similar conditions. However, repeatability does not necessarily imply accuracy or sensitivity, and it may not capture or reflect the changes or trends in the risk levels. Quantitative measurements are used for KRIs is an aspect that can improve the objectivity and precision of the KRIs, as it means that the KRIs are expressed in numerical or measurable values, such as percentages, probabilities, or monetary amounts. However, quantitative measurements may not be suitable or feasible for all types of risks or KRIs, and they may not capture or reflect the complexity or uncertainty of the risk levels. Qualitative definitions for KRIs are used is an aspect that can enhance the understanding and communication of the KRIs, as it means that the KRIs are expressed in descriptive or subjective terms, such as high, medium, or low, based on criteria such as likelihood, impact, or severity. However, qualitative definitions may not be consistent or comparable across different risks or KRIs, and they may not capture or reflect the magnitude or variation of the risk levels. References =
Key Risk Indicators: What They Are and How to Use Them
Key Risk Indicators: A Practical Guide | SafetyCulture
Key Risk Indicators: Types and Examples
[CRISC Review Manual, 7th Edition]
Which of We following is the MOST effective control to address the risk associated with compromising data privacy within the cloud?
Establish baseline security configurations with the cloud service provider.
Require the cloud prowler 10 disclose past data privacy breaches.
Ensure the cloud service provider performs an annual risk assessment.
Specify cloud service provider liability for data privacy breaches in the contract
Specifying cloud service provider liability for data privacy breaches in the contract is the most effective control to address the risk associated with compromising data privacy within the cloud, because it establishes the roles and responsibilities of the cloud service provider and the customer in case of a data breach, and defines the compensation or remediation measures that the cloud service provider should provide. This control also creates an incentive for the cloud service provider to implement adequate security measures to protect the customer’s data and comply with the relevant laws and regulations. The other options are not the most effective controls, although they may also be helpful in reducing the risk of data privacy breaches. Establishing baseline security configurations with the cloud service provider, requiring the cloud service provider to disclose past data privacy breaches, and ensuring the cloud service provider performs an annual risk assessment are examples of preventive or detective controls that aim to reduce the likelihood or impact of a data breach, but they do not address the accountability or liability of the cloud service provider in case of a data breach. References = CRISC: Certified in Risk & Information Systems Control Sample Questions
An organization has outsourced its ERP application to an external SaaS provider. Which of the following provides the MOST useful information to identify risk scenarios involving data loss?
Data classification schemes
Industry data breach reports
Data storage locations
Data flow documentation
Data flow documentation provides insight into how and where data moves, stored, or processed. It helps identify vulnerable points in the data lifecycle where data loss can occur.
Which of the following is the BEST indicator of the effectiveness of a control action plan's implementation?
Increased number of controls
Reduced risk level
Increased risk appetite
Stakeholder commitment
The effectiveness of a control action plan’s implementation can be measured by the extent to which it achieves the desired risk reduction. A control action plan is a set of actions that are designed to address the root causes of a risk and mitigate its impact or likelihood. The best indicator of the effectiveness of a control action plan’s implementation is the reduced risk level, which means that the risk is either eliminated or brought within the acceptable range. The otheroptions are not the best indicators, because they do not directly reflect the risk reduction. Increased number of controls may not necessarily reduce the risk level, especially if the controls are not aligned with the risk causes, objectives, and priorities. Increased risk appetite may indicate a higher tolerance for risk, but it does not mean that the risk level has been reduced. Stakeholder commitment may facilitate the implementation of the control action plan, but it does not guarantee the effectiveness of the plan. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3: Risk Response, Section 3.2: Control Action Plan, p. 170-171.
Which of the following should be the GREATEST concern for an organization that uses open source software applications?
Lack of organizational policy regarding open source software
Lack of reliability associated with the use of open source software
Lack of monitoring over installation of open source software in the organization
Lack of professional support for open source software
Lack of organizational policy regarding open source software should be the greatest concern for an organization that uses open source software applications, as it may expose the organization to legal, security, and operational risks. Open source software is software that is freely available and can be modified and distributed by anyone, subject to certain conditions and licenses. An organizational policy regarding open source software should define the criteria and procedures for selecting, acquiring, using, and maintaining open source software, as well as the roles and responsibilities of the stakeholders involved. Lack of reliability, lack of monitoring, and lack of professional support are not the greatest concerns, as they can be addressed by implementing quality assurance, configuration management, and community engagement practices for open source software. References = CRISC by Isaca Actual Free Exam Q&As, question 214; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 214.
Senior leadership has set guidelines for the integration of a new acquisition. The guidelines allow for a variation in the level of risk-taking. The variation indicates which of the following risk management concepts?
Risk tolerance
Risk appetite
Risk sensitivity
Risk velocity
Risk tolerance refers to the acceptable level of variation in outcomes related to specific risks that an organization is willing to withstand. It defines the boundaries within which the organization can operate safely and is often set by senior leadership to guide decision-making processes. In the context of integrating a new acquisition, allowing for variation in the level of risk-taking directly pertains to the organization's risk tolerance.
When developing IT risk scenarios, it is MOST important to consider:
The industry's threat profile.
Incidents occurring at similar organizations.
System performance thresholds.
Organizational objectives.
According to the CRISC Manual, developing IT risk scenarios must align with business objectives to ensure the scenarios are relevant and meaningful. A top-down approach driven by organizational objectives ensures scenarios are contextually appropriate and address what matters most to the enterprise. This ensures that risk management supports the enterprise’s ability to achieve its mission and goals.
Which of the following is MOST important to determine when assessing the potential risk exposure of a loss event involving personal data?
The cost associated with incident response activitiesThe composition and number of records in the information asset
The maximum levels of applicable regulatory fines
The length of time between identification and containment of the incident
When assessing the potential risk exposure of a loss event involving personal data, the most important factor to determine is the composition and number of records in the information asset. The composition refers to the type and sensitivity of the personal data, such as name, address, phone number, email, social security number, health information, financial information, etc. The number of records refers to the quantity and scope of the personal data that is affected by the loss event. The composition and number of records in the information asset determine the severity and impact of the loss event, as they indicate the extent of the harm and damage that can be caused to the data subjects, the organization, and other stakeholders.The composition and number of records in the information asset also influence the cost of the incident responseactivities, the level of the regulatory fines, and the duration of the incident containment and recovery. References = CRISC Review Manual, 7th Edition, page 159.
Which of the following should be the PRIMARY focus of an independent review of a risk management process?
Accuracy of risk tolerance levels
Consistency of risk process results
Participation of stakeholders
Maturity of the process
The primary focus of an independent review of a risk management process is to evaluate the maturity of the process, which means the extent to which the process is aligned with the organization’s objectives, culture, and governance, and how well it is integrated, implemented, and monitored across the organization. A mature risk management process is one that is consistent, effective, efficient, and adaptable to changing circumstances and environments. A maturity assessment can help to identify the strengths and weaknesses of the risk management process, as well as the opportunities and challenges for improvement. The other options are not the primary focus, but they may be secondary or tertiary aspects of the review. Accuracy of risk tolerance levels is a measure of how well the organization defines and communicates its risk appetite and risk limits, which are important inputs for the risk management process, but not the main outcome. Consistency of risk process results is a measure of how reliable and repeatable the risk management process is, which reflects the quality and validity of the data, assumptions, methods, and tools used in the process, but not the overall effectiveness and efficiency of the process. Participation of stakeholders is a measure of how well the organization engages and involves its internal and external stakeholders in the risk management process, which enhancesthe awareness, ownership, andaccountability of the process, but not the alignment and integration of the process. References = Assessing the Risk Management Process, p. 9-10.
Which of the following is the BEST evidence that a user account has been properly authorized?
An email from the user accepting the account
Notification from human resources that the account is active
User privileges matching the request form
Formal approval of the account by the user's manager
According to the CRISC Review Manual, formal approval of the account by the user’s manager is the best evidence that a user account has been properly authorized, because it ensures that the user’s role and access rights are consistent with the business needs and the principle of least privilege. The user’s manager is responsible for verifying the user’s identity, job function, and access requirements, and for approving or rejecting the account request. The other options are not the best evidence of proper authorization, because they do not involve the user’s manager’s approval. An email from the user accepting the account is a confirmation of the account creation, but it does not indicate that the account was authorized by the user’s manager. Notification from human resources that the account is active is an administrative process that does not verify the user’s access rights and role. User privileges matching the request form is a verification of the account configuration, but it does not ensure that the request form was approved by the user’s manager. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.1.2, page 163.
Key control indicators (KCls) help to assess the effectiveness of the internal control environment PRIMARILY by:
ensuring controls are operating efficiently and facilitating productivity.
enabling senior leadership to better understand the level of risk the organization is facing.
monitoring changes in the likelihood of adverse events due to ineffective controls.
providing information on the degree to which controls are meeting intended objectives.
According to the definition of key control indicators (KCIs), they are metrics that provide information on the extent to which a given control is meeting its intended objectives in terms of loss prevention, reduction, etc.1 Therefore, option D is the correct answer, as it reflects the purpose and function of KCIs. The other options are not accurate descriptions of KCIs, as they do not directly relate to the performance or outcome of the control. Option A is more relevant to the efficiency or productivity of the control, not its effectiveness. Option B is more relevant to the role of key risk indicators (KRIs), which measure the level of risk exposure or potentialimpact of risk events2. Option C is also more related to KRIs, as they monitor changes in the likelihood or frequency of adverse events due to risk factors2.
A data privacy regulation has been revised to incorporate more stringent requirements for personal data protection. Which of the following provides the MOST important input to help ensure compliance with the revised regulation?
Gap analysis
Current control attestation
Risk profile update
Business impact analysis (BIA)
Gap analysis identifies differences between existing controls and the new regulatory requirements.
CRISC guidance explains:
“When a regulatory or compliance requirement changes, the first step is to conduct a gap analysis comparing current controls to the new requirements.”
This allows the practitioner to identify areas requiring remediation or policy enhancement.
Hence, A. Gap analysis is correct.
CRISC Reference: Domain 3 – Risk Response and Mitigation, Topic: Compliance and Regulatory Alignment.
A peer review of a risk assessment finds that a relevant threat community was not included. Mitigation of the risk will require substantial changes to a software application. Which of the following is the BEST course of action?
Ask the business to make a budget request to remediate the problem.
Build a business case to remediate the fix.
Research the types of attacks the threat can present.
Determine the impact of the missing threat.
Determining the impact of the missing threat is the best course of action for a peer review of a risk assessment, as it helps to assess the potential consequences and severity of the threat on the information system and the business objectives. Determining the impact of the missing threat is a process of estimating and quantifying the possible harm or loss that could result from the occurrence of the threat event, such as data breach, system failure, or service disruption. Determining the impact of the missing threat can help to:
Identify and prioritize the critical assets, processes, and functions that could be affected by the threat
Evaluate and measure the extent and magnitude of the damage or disruption caused by the threat
Analyze and compare the current and residual risk levels and control effectiveness
Develop and implement appropriate risk response and mitigation strategies and actions
Communicate and report the risk exposure and status to the relevant stakeholders
Determining the impact of the missing threat is an essential step to ensure the completeness and accuracy of the risk assessment and to improve the quality and reliability of the risk management and control processes.
The other options are not the best courses of action for a peer review of a risk assessment. Asking the business to make a budget request to remediate the problem is a possible action to allocate the resources and costs for the risk mitigation, but it does not address the root cause or the severity of the problem. Building a business case to remediate the fix is a possible action to justify and support the risk mitigation, but it does not provide a clear and comprehensive analysis of the problem. Researching the types of attacks the threat can present is a possible action to understand and anticipate the threat scenarios andtechniques, but it does not evaluate the actual or potential impact of the threat. References = Risk Assessment and Analysis Methods: Qualitative and Quantitative, IT Risk Resources | ISACA, Peer Review Assessment Framework
The risk associated with a high-risk vulnerability in an application is owned by the:
security department.
business unit
vendor.
IT department.
A high-risk vulnerability in an application is a system flaw or weakness in the application’s code that can be exploited by a malicious actor, potentially leading to a security breach. The risk associated with a high-risk vulnerability in an application is the possibility and impact of such a breach occurring. The risk owner of a high-risk vulnerability in an application is the person or entity who has the authority and responsibility for managing the risk. The risk owner should be able to define the risk appetite, assess the risk level, select and implement the risk response, monitor and report the risk status, and ensure the risk alignment with the business objectives and strategy. The risk owner of a high-risk vulnerability in an application is the business unit, which is the organizational unit that operates the application and derives value from it. The businessunit understands the business needs and expectations of the application, and the potential consequences of a security breach. The business unit also has the resources and incentives to address the risk effectively and efficiently. Therefore, the business unit is the most appropriate risk owner of a high-risk vulnerability in an application. References = Why Assigning a Risk Owner is Important and How to Do It Right, CRISC 351-400 topic3, Foundations of Project Management : Week 2.
When assessing the maturity level of an organization's risk management framework, which of the following should be of GREATEST concern to a risk practitioner?
Reliance on qualitative analysis methods
Lack of a governance, risk, and compliance (GRC) tool
Lack of senior management involvement
Use of multiple risk registers
Senior management involvement is foundational to an effective risk management framework. Lack of engagement signals inadequate oversight, strategic alignment, and resource commitment, impairing the program's success. This is supported by CRISC's focus on governance and leadership alignment to ensure enterprise risk management objectives are met.
A risk practitioner is reporting on an increasing trend of ransomware attacks in the industry. Which of the following information is MOST important to include to enable an informed response decision by key stakeholders?
Methods of attack progression
Losses incurred by industry peers
Most recent antivirus scan reports
Potential impact of events
The potential impact of events is the estimated magnitude and likelihood of the consequences that may result from a risk scenario. The potential impact of events can help key stakeholders understand the severity and urgency of the risk, and prioritize the appropriate response actions. The potential impact of events can be expressed in quantitative or qualitative terms, such as financial loss, operational disruption, reputational damage, legal liability, etc. The potential impact of events is the most important information to include when reporting on an increasing trend of ransomware attacks in the industry, as it can help stakeholders assess the level of risk exposure and the adequacy of the existing controls. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: Risk Analysis, p. 87-89.
Which of the following methods is the BEST way to measure the effectiveness of automated information security controls prior to going live?
Testing in a non-production environment
Performing a security control review
Reviewing the security audit report
Conducting a risk assessment
Automated information security controls are controls that are implemented or executed by software or hardware, without human intervention, to protect the confidentiality, integrity, and availability of information and systems1. Examples of automated information security controls include firewalls, antivirus software, encryption, authentication, and logging2. The effectiveness of automated information security controls refers to how well they achieve their intended objectives and outcomes, such as preventing, detecting, or responding to security threats or incidents3. The best way to measure the effectiveness of automatedinformation security controls prior to going live is to test them in a non-production environment, which is an environment thatsimulates the production environment, but does not contain real or sensitive data orsystems4. Testing in a non-production environment allows the organization to verify the proper and consistent configuration, functionality, and performance of the automated information security controls, without affecting the normal operations or risking the exposure of the data or systems5. Testing in a non-production environment also enables the organization to identify andresolve any issues or gaps in the automated information security controls, and to evaluate their compatibility and interoperability with other systems or controls6. Performing a security control review, reviewing the security audit report, and conducting a risk assessment are not the best ways to measure the effectiveness of automated information security controls prior to going live, as they do not provide direct and timely information on the configuration, functionality, and performance of the automated information security controls. Performing a security control review is a process that involves checking and verifying that the organization’s security controls are up to date, relevant, and effective7. A security control review can help to identify and address any issues or gaps in the security controls, but it does not show the actual behavior and results of the automated information security controls in a realistic environment. Reviewing the security audit report is a process that involves reading and analyzing the findings and recommendations of an independent examination and evaluation of the organization’s security controls8. A security audit report can help to provide assurance and advice on the adequacy and effectiveness of the security controls, but it does not show the current and dynamic status and performance of the automated information security controls in a changing environment. Conducting a risk assessment is a process that involves identifying, analyzing, and evaluating the risks and their potential impacts on the organization’s objectives and performance. A risk assessment can help to anticipate and prepare for the risks that may affect the organization’s security, but it does not show the actual impact and outcome of the automated information security controls in a specific scenario. References = 1: Automation Support for Security Control Assessments - NIST2: Automated Security Control Assessment: When Self-Awareness Matters3: Technology Control Automation: Improving Efficiency, Reducing … - ISACA4: [What is a Non-Production Environment? | Definition and FAQs] 5: [Why You Need a Non-Production Environment - Plutora] 6: [Testing Automated Security Controls - SANS Institute] 7: A brief guide to assessing risks and controls | ACCA Global8: IT Risk Resources | ISACA : [Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.1: Risk Identification, pp. 57-59.]
The PRIMARY advantage of involving end users in continuity planning is that they:
have a better understanding of specific business needs
can balance the overall technical and business concerns
can see the overall impact to the business
are more objective than information security management.
Continuity planning is the process of developing strategies and plans to ensure the continuity of critical business functions and processes in the event of a disruption or disaster. Continuity planning involves identifying the risks, impacts, and recovery options for various scenarios, as well as testing and updating the plans regularly. The primary advantage of involving end users in continuity planning is that they have a better understanding of specific business needs, such as the operational requirements, the customer expectations, and the dependencies and interdependencies of the business processes. End users can provide valuable input and feedback on the continuity plans, as well as participate in the testing and validation of the plans. End users can also help to ensure the alignment of the continuity plans with the business objectives and priorities, as well as the compliance with the relevant standards and regulations. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, p. 204-205
Which of the following BEST measures the impact of business interruptions caused by an IT service outage?
Sustained financial loss
Cost of remediation efforts
Duration of service outage
Average time to recovery
The best measure of the impact of business interruptions caused by an IT service outage is the sustained financial loss. This is the amount of money that the enterprise loses due to the disruption of its normal operations, such as lost revenue, increased expenses, or reduced profits. Sustained financial loss reflects the extent and severity of the business interruption, and theeffect on the enterprise’s objectives and performance. Sustained financial loss also helps to determine the recovery objectives and priorities, and to justify the investment in risk mitigation and business continuity strategies. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.2.2, page 691
An organization recently implemented a cybersecurity awareness program that includes phishing simul-ation exercises for all employees. What type of control is being utilized?
Deterrent
Preventive
Compensating
Detective
Phishing simulation exercises are designed to educate users and reduce the likelihood of them falling for real phishing attacks. This is considered apreventive control, as it aims to stop incidents before they occur by changing behavior.
Which of the following is MOST important to identify when developing top-down risk scenarios?
Key procedure control gaps
Business objectives
Senior management's risk appetite
Hypothetical scenarios
The most important factor to identify when developing top-down risk scenarios is B. Business objectives12
Top-down risk scenarios are based on the organization’s strategic goals, objectives, and key performance indicators (KPIs), and they aim to identify the potential events or situations that could prevent or hinder the achievement of those goals and objectives12
By identifying the business objectives, the risk practitioner can align the risk scenarios with the organization’s mission, vision, and values, and ensure that the risk scenarios are relevant, realistic, and meaningful for the senior management and other stakeholders12
The other factors are not as important as the business objectives when developing top-down risk scenarios, because they are either more relevant for bottom-up risk scenarios (A and D), or they are derived from the business objectives and the risk scenarios ©12
The MOST essential content to include in an IT risk awareness program is how to:
define the IT risk framework for the organization
populate risk register entries and build a risk profile for management reporting
comply with the organization's IT risk and information security policies
prioritize IT-related actions by considering risk appetite and risk tolerance
An IT risk awareness program shouldprimarily ensure that employees and stakeholders understand and comply with the organization's risk and information security policies. ISACA highlights that an awareness program must reinforce policy understanding to drive compliant and secure behavior across the organization.
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Which of the following issues found during the review of a newly created disaster recovery plan (DRP) should be of MOST concern?
Some critical business applications are not included in the plan
Several recovery activities will be outsourced
The plan is not based on an internationally recognized framework
The chief information security officer (CISO) has not approved the plan
The most concerning issue found during the review of a newly created disaster recovery plan (DRP) is that some critical business applications are not included in the plan. This means that the DRP is incomplete and does not cover all the essential IT systems and services that support the business continuity. This could result in significant losses and damages in the event of a disaster. The other issues are not as critical, as they can be addressed by ensuring proper contracts, standards, and approvals are in place for the outsourced activities, the framework, and the CISO. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.
Which of the following has the GREATEST impact on ensuring the alignment of the risk profile with business objectives?
An effective enterprise-wide risk awareness program
Senior management approval of risk appetite and tolerance
Stage gate reviews throughout the risk management process
Incorporation of industry best practice benchmarks and standards
An automobile manufacturer is considering implementing an Internet of Things (IoT) network to improve customer service by collecting customer and vehicle data. Which of the following would be the risk practitioner’s BEST recommendation?
Establish secure design and coding practices for the IoT network and devices
Conduct a pilot program before implementing the IoT network and devices
Ensure backward compatibility of IoT devices with previous generations of vehicles
Provide a range of IoT device options and configurations for customers
The greatest inherent risk in IoT adoption is the potential for vulnerabilities within device software and connectivity. The best way to reduce this risk is to implement secure-by-design and secure-coding practices from the outset.
CRISC guidance:
“For emerging technologies such as IoT, risk mitigation begins with embedding secure design, coding, and configuration practices throughout the development lifecycle.”
Pilot testing is beneficial but occurs later; secure design is foundational.
Hence, A is correct.
CRISC Reference: Domain 3 – Risk Response and Mitigation, Topic: Secure System Development and Emerging Technologies.
Senior management has requested more information regarding the risk associated with introducing a new application into the environment. Which of the following should be done FIRST?
Perform an audit.
Conduct a risk analysis.
Develop risk scenarios.
Perform a cost-benefit analysis.
Understanding Risk Analysis:
Risk analysis involves identifying potential risks associated with a new application and assessing their likelihood and impact on the organization.
It provides a detailed understanding of the potential threats, vulnerabilities, and consequences, enabling informed decision-making.
Steps in Conducting a Risk Analysis:
Identify Risks:Determine what risks could arise from the new application, including security vulnerabilities, compliance issues, and operational disruptions.
Assess Risks:Evaluate the likelihood and impact of each identified risk. This includes both qualitative and quantitative assessments.
Prioritize Risks:Rank the risks based on their assessed impact and likelihood to focus on the most significant threats first.
Importance of Risk Analysis:
Provides senior management with a comprehensive view of the risks involved, enabling them to make informed decisions about proceeding with the application.
Helps in developing mitigation strategies to address the identified risks.
Comparing Other Options:
Perform an Audit:Audits are useful for evaluating existing controls but are not the first step in assessing risks for a new application.
Develop Risk Scenarios:This is part of the risk analysis process but comes after identifying and assessing risks.
Perform a Cost-Benefit Analysis:Important for decision-making but follows the initial risk analysis to understand potential impacts.
References:
The CRISC Review Manual emphasizes the importance of conducting a risk analysis to understand and manage risks associated with new applications (CRISC Review Manual, Chapter 2: IT Risk Assessment, Section 2.2.1 Conducting Risk Analysis).
Which of the following BEST indicates the efficiency of a process for granting access privileges?
Average time to grant access privileges
Number of changes in access granted to users
Average number of access privilege exceptions
Number and type of locked obsolete accounts
According to the CRISC Review Manual, the average time to grant access privileges is the best indicator of the efficiency of a process for granting access privileges, because it measures how quickly and effectively the process can respond to the access requests and meet the business needs. The average time to grant access privileges can be calculated by dividing the total time spent on granting access privileges by the number of access requests processed. The other options are not the best indicators of the efficiency of the process, because they measure other aspects of the process, such as the quality, the security, or the maintenance. The number of changes in access granted to users measures the quality of the process, as it indicates how wellthe process can align the access rights with the user roles and functions. The average number of access privilege exceptions measures the security of the process, as it indicates how often theprocess deviates from the established policies and standards. The number and type of locked obsolete accounts measures the maintenance of the process, as it indicates how well the process can remove the unnecessary or outdated accounts. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.1.2, page 163
A risk practitioner wants to identify potential risk events that affect the continuity of a critical business process. Which of the following should the risk practitioner do FIRST?
Evaluate current risk management alignment with relevant regulations
Determine if business continuity procedures are reviewed and updated on a regular basis
Conduct a benchmarking exercise against industry peers
Review the methodology used to conduct the business impact analysis (BIA)
The risk practitioner shouldfirst review the methodology of the BIAbecause the BIA identifies critical processes and the impacts of disruptions. This ensures that any identified risks are grounded in reliable, updated business impact data.
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Whether the results of risk analyses should be presented in quantitative or qualitative terms should be based PRIMARILY on the:
requirements of management.
specific risk analysis framework being used.
organizational risk tolerance
results of the risk assessment.
The results of risk analyses should be presented in quantitative or qualitative terms based primarily on the requirements of management, because they are the intended audience and users of the risk information, and they have the authority and responsibility to make risk-based decisions. The requirements of management may vary depending on the purpose, scope, and context of the risk analysis, and the level of detail, accuracy, and reliability that they need. Quantitative risk analysis uses numerical data and mathematical models to estimate theprobability and impact of risks, and to express the risk exposure and value in monetary or other measurable units. Qualitative risk analysis uses descriptive data and subjective judgmentsto assess the likelihood and severity of risks, and to rank the risks according to their relative importance or priority. Both methods have their advantages and disadvantages, and they can be used separately or together, depending on the situation and the availability of data and resources. However, the primary factor that determines the choice of the method is the requirements of management, as they are the ones who will use the risk information to support their objectives, strategies, and actions. References = Risk IT Framework, ISACA, 2022, p. 141
Which of the following is MOST important when conducting a post-implementation review as part of the system development life cycle (SDLC)?
Verifying that project objectives are met
Identifying project cost overruns
Leveraging an independent review team
Reviewing the project initiation risk matrix
The most important activity when conducting a post-implementation review as part of the system development life cycle (SDLC) is to verify that the project objectives are met. The project objectives are the specific and measurable outcomes that the project aims to achieve. By verifying that the project objectives are met, the post-implementation review can evaluate the success and value of the project, and identify the lessons learned and best practices for future projects. Identifying project cost overruns, leveraging an independent review team, and reviewing the project initiation risk matrix are other possible activities, but they are not as important as verifying that the project objectives are met. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 4; CRISC Review Manual, 6th Edition, page 153.
When creating a program to manage data privacy risk, which of the following is MOST important to ensure that the program is successful?
Compliance with industry frameworks
Alignment with applicable legal and regulatory requirements
Approval of mitigating and compensating controls
Adoption of mission and vision statements
Privacy risk management programs must align withspecific regulatory obligations(e.g., GDPR, HIPAA) to be effective and compliant. Legal alignment defines scope, control requirements, and accountability.
Sensitive information classification and handling policies
Anti-malware controls on endpoint devices
Regular employee security awareness training
An egress intrusion detection system (IDS)
Regular employee security awareness training is the most effective method to reduce unintentional disclosure of sensitive information. Training educates employees on risks, policies, and best practices, thus changing behavior and reducing human error. Classification policies provide guidelines, and technical controls like IDS and anti-malware detect or prevent some risks but do not address the human factor as directly as awareness training【5:517, 5:527†CRISC_SentenceinNOTE30.pptx】.
An IT license audit has revealed that there are several unlicensed copies of co be to:
immediately uninstall the unlicensed software from the laptops
centralize administration rights on laptops so that installations are controlled
report the issue to management so appropriate action can be taken.
procure the requisite licenses for the software to minimize business impact.
An IT license audit is a process that verifies the compliance of the IT software and hardware assets with the licensing agreements and regulations. An IT license audit can reveal the existence of unlicensed copies of software, which can expose the enterprise to legal, financial, and reputational risks. The best course of action in such a situation is to report the issue to management so that appropriate action can be taken. Management can then decide on the most suitable risk response strategy, such as procuring the necessary licenses, uninstalling the unlicensed software, or negotiating with the software vendor. Reporting the issue to managementcan also help to prevent further violations, identify the root causes, and implement corrective and preventive measures. The other options are not the best course of action, as they may not address the issue effectively, efficiently, or ethically. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1.1, pp. 156-157.
Sensitive data has been lost after an employee inadvertently removed a file from the premises, in violation of organizational policy. Which of the following controls MOST likely failed?
Background checks
Awareness training
User access
Policy management
Awareness training is the most likely control that failed in this scenario, as it is designed to educate employees on the proper handling and protection of sensitive data, and the consequences of violating the organizational policy. Awareness training can help to prevent or reduce the occurrence of human errors, such as inadvertently removing a file from the premises, that may result in data loss or breach. The other options are not the most likely controls that failed, as they are either not directly related to the scenario or not sufficient to prevent the incident. Background checks are used to verify the identity, qualifications, and trustworthiness of potential or current employees, but they do not ensure that employees will always follow the policy or avoidmistakes. User access is used to restrict the access to information systems or resources based on the identity, role, or credentials of the user, but it does not prevent the user from copying or removing the data once they have access. Policy management is used to create, communicate, and enforce the organizational policy, but it does not ensure that employees will understand orcomply with the policy. References = Sensitive Data Essentials – The Lifecycle Of A Sensitive File; Personal data breach examples | ICO; How do I prevent staff accidentally sending personal information … - GCIT; 10 Ways to Protect Sensitive Employee Information; My personal data has been lost after a breach, what are my rights …
A risk practitioner is performing a risk assessment of recent external advancements in quantum computing. Which of the following would pose the GREATEST concern for the risk practitioner?
The organization has not adopted Infrastructure as a Service (IaaS) for its operations
The organization has incorporated blockchain technology in its operations
The organization has implemented heuristics on its network firewall
The organization has not reviewed its encryption standards
Quantum computing threatens outdated algorithms and key lengths. The biggest concern is stale encryption standards—they directly relate to cryptographic resilience. ISACA materials underscore that encryption evaluation is foundational in emerging-threat risk assessments.
A risk practitioner wants to identify potential risk events that affect the continuity of a critical business process. Which of the following should the risk practitioner do FIRST?
Evaluate current risk management alignment with relevant regulations.
Determine if business continuity procedures are reviewed and updated on a regular basis.
Review the methodology used to conduct the business impact analysis (BIA).
Conduct a benchmarking exercise against industry peers.
Reviewing the methodology used to conduct the business impact analysis (BIA) is the first thing that a risk practitioner should do when wanting to identify potential risk events that affect the continuity of a critical business process, because it helps to ensure that the BIA is conducted in a consistent, comprehensive, and reliable manner, and that it covers all the relevant aspects and scenarios of the business process and its continuity. A BIA is a process of analyzing the potential impact of disruption to the critical business functions or processes, and identifying the recovery priorities and requirements. A BIA methodology is a set of principles, standards, and techniques that guide and support the BIA process, such as the scope, objectives, data sources, data collection methods, data analysis methods, and reporting methods. Reviewing the BIA methodology is the first thing to do, as it helps to establish the foundation and framework for the BIA process, and to ensure that the BIA results are valid and useful for identifying the potential risk events and their consequences. Evaluating current risk management alignment with relevant regulations, determining if business continuity proceduresare reviewed and updated on a regular basis, and conducting a benchmarking exercise against industry peers are all possible things to do after reviewing the BIA methodology, but they are not the first thing to do, as they depend on the quality and accuracy of the BIA process and outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 143
Which of the following is the MOST important foundational element of an effective three lines of defense model for an organization?
A robust risk aggregation tool set
Clearly defined roles and responsibilities
A well-established risk management committee
Well-documented and communicated escalation procedures
The most important foundational element of an effective three lines of defense model for an organization is clearly defined roles and responsibilities. The three lines of defense model is a framework that outlinesthe roles and responsibilities of different functions or groups within the organization in relation to risk management and internal control1. The three lines of defense are:
The first line of defense, which consists of the operational management and staff who own and manage the risks associated with their activities and processes. They are responsible for identifying, assessing, and mitigating the risks, as well as designing, implementing, and operating the controls.
The second line of defense, which consists of the specialized functions or units that provide oversight, guidance, and support to the first line of defense in managing the risks and controls. They are responsible for developing and maintaining the risk management framework, policies, and standards, as well as monitoring and reporting on the risk and control performance.
The third line of defense, which consists of the internal audit function that provides independent and objective assurance on the effectiveness and efficiency of the risk management and internal control system. They are responsible for evaluating and testing the design and operation of the risks and controls, as well as reporting and recommending improvements to the seniormanagement and the board. Clearly defined roles and responsibilities are essential for ensuring that the three lines of defense model works effectively and efficiently. They help to avoid confusion, duplication, or gaps in the risk management and internal control activities, as well as to ensure accountability, coordination, and communication among the different functions or groups. They also help to establish the appropriate level of independence, authority, and competence for each line of defense, as well as to align the risk management and internal control objectives and strategies with the organization’s goals and values2. The other options are not the most important foundational element of an effective three lines of defense model for an organization, as they are either less relevant or less specific than clearly defined roles and responsibilities. A robust risk aggregation tool set is a set of methods or techniques that enable the organization to collect, consolidate, and analyze the risk data and information from different sources, levels, or perspectives. A robust risk aggregation tool set can help to enhance the risk identification, assessment, and reporting processes, as well as to support the risk decision making and prioritization. However, a robust risk aggregationtool set is not the most important foundational element of an effective three lines of defense model for an organization, as it does not address the roles and responsibilities of the different functions or groups in relation to risk management and internal control. A well-established risk management committee is a group of senior executives or managers who are responsible for overseeing and directing the risk management activities and performance of the organization. A well-established risk management committee can help to ensure the alignment and integration of the risk management objectives and strategies with the organization’s goals and values, as well as to provide guidance and support to the different functions or groups involved in risk management and internal control. However, a well-established risk management committee is not the most important foundational element of an effective three lines of defense model for an organization, as it does not cover theroles and responsibilities of the operational management and staff, the specialized functions or units, or the internal audit function. Well-documented and communicated escalation procedures are the steps or actions that are taken to report and resolve any issues or incidents that may affect the risk management and internal control activities or performance of the organization. Well-documented and communicated escalation procedures can help to ensure the timely and appropriate response and resolution of the issues or incidents, as well as to inform and involve the relevant stakeholders and authorities. However, well-documented and communicated escalation procedures are not the most important foundational element of an effective three lines of defense model for an organization, as they do not define the roles and responsibilities of the different functions or groups in relation to risk management and internal control. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.
Which of the following tasks should be completed prior to creating a disaster recovery plan (DRP)?
Conducting a business impact analysis (BIA)
Identifying the recovery response team
Procuring a recovery site
Assigning sensitivity levels to data
According to the CRISC Review Manual, conducting a business impact analysis (BIA) is the task that should be completed prior to creating a disaster recovery plan (DRP), because it helps to identify the critical business processes and resources, and their dependencies, that need to be recovered in the event of a disaster. The BIA also helps to determine the recovery timeobjectives (RTOs) and recovery point objectives (RPOs) for each business process and resource, which are the key inputs for the DRP. The other options are not the tasks that should be completed prior to creating a DRP, as they are part of the DRP itself. Identifying the recovery response team is the task of defining the roles and responsibilities of the personnel involved in the recovery process. Procuring a recovery site is the task of selecting and acquiring an alternative location where the business operations can be resumed. Assigning sensitivity levels to data is the task of classifying the data based on its importance and protection requirements. References = CRISC Review Manual, 7th Edition, Chapter 5, Section 5.2.1, page 237.
Which of the following should a risk practitioner recommend FIRST when an increasing trend of risk events and subsequent losses has been identified?
Conduct root cause analyses for risk events.
Educate personnel on risk mitigation strategies.
Integrate the risk event and incident management processes.
Implement controls to prevent future risk events.
Conducting root cause analyses for risk events is the first recommendation that a risk practitioner should make when an increasing trend of risk events and subsequent losses has been identified, as this helps to identify the underlying causes and sources of the risk events, and to determine the appropriate actions to address them. Root cause analysis is a systematic process of collecting and analyzing data, finding the root causes, and implementing solutions to prevent recurrence or reduce the impact of the risk events. Educating personnel on risk mitigation strategies, integrating the risk event and incident management processes, and implementing controls to prevent future risk events are not the first recommendations, but rather the possible outcomes or actions of conducting root cause analyses for risk events. References = CRISC Certified in Riskand Information Systems Control – Question208; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 208.
During the control evaluation phase of a risk assessment, it is noted that multiple controls are ineffective. Which of the following should be the risk practitioner's FIRST course of action?
Recommend risk remediation of the ineffective controls.
Compare the residual risk to the current risk appetite.
Determine the root cause of the control failures.
Escalate the control failures to senior management.
The control evaluation phase of a risk assessment is the phase where the risk practitioner evaluates the effectiveness and efficiency of the existing or planned controls that mitigate the identified risks. Controls are the actions or measures that reduce the likelihood or impact of the risks to an acceptable level. The control evaluation phase involves testing, reviewing, and auditing the controls, and identifying any gaps or weaknesses that need to be addressed. If the control evaluation phase reveals that multiple controls are ineffective, the risk practitioner’s first course of action should be to determine the root cause of the control failures. The root cause is the underlying or fundamental reason that leads to the problem or issue, such as the controlfailure. By determining the root cause of the control failures, the risk practitioner can understand why the controls are not working as intended, and what factors or variables are influencing the control performance. This will help the risk practitioner to identify and implement the most appropriate and effective risk response strategy and actions, such as recommending risk remediation, comparing the residual risk, or escalating the control failures. The other options are not the first course of action, as they involve different steps or outcomes of the risk management process:
Recommend risk remediation of the ineffective controls means that the risk practitioner suggests the actions or measures that can improve or restore the effectiveness of the controls, such as by modifying, replacing, or adding the controls. This may be a useful step in the risk management process, but it is not the first course of action, as it may not address the root cause of the control failures, or may not be feasible or efficient for the enterprise’s needs.
Compare the residual risk to the current risk appetite means that the risk practitioner evaluates the level of risk that remains after considering the existing or planned controls, and compares it with the amount and type of risk that the enterprise is willing to accept in pursuit of its objectives. This may be a helpful step in the risk management process, but it is not the first course of action, as it may not reflect the true or current level of risk exposure, or may not account for the uncertainties or complexities of the risks or the controls.
Escalate the control failures to senior management means that the risk practitioner communicates the control failures to the senior leaders of the enterprise, who oversee the enterprise-wide risk management program, and provide guidance and direction to the risk owners and practitioners. This may be a necessary step in the risk management process, but it is not the first course of action, as it may not provide sufficient or timely information or action to address the control failures, or may not reflect the urgency or priority of the control failures. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.3.3.1, pp. 62-63.
Which of the following is the BEST method of creating risk awareness in an organization?
Marking the risk register available to project stakeholders
Ensuring senior management commitment to risk training
Providing regular communication to risk managers
Appointing the risk manager from the business units
The best method of creating risk awareness in an organization is to ensure senior management commitment to risk training. Senior management plays a vital role in setting the tone and direction of the risk culture and governance in the organization. By demonstrating their support and participation in risk training, they can influence and motivate the employees to follow the risk policies and procedures, and to enhance their risk knowledge and skills. Marking the risk register available to project stakeholders, providing regular communication to risk managers, and appointing the risk manager from the business units are other methods of creating risk awareness, but they are not as effective as ensuring senior management commitment to risk training. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.
Which of the following is the PRIMARY purpose of conducting risk and control self-assessments?
To better understand inherent and residual risk within the organization
To gain objective insight into the effectiveness and efficiency of controls
To demonstrate compliance with regulatory and legal control requirements
To facilitate timely and accurate updates to the risk register
Risk and control self-assessments (RCSAs) are designed to helpbusiness units evaluate their own risks and controls, leading to a deeperunderstanding of inherent and residual riskand more accurate risk profiles.
In an organization where each division manages risk independently, which of the following would BEST enable management of risk at the enterprise level?
A standardized risk taxonomy
A list of control deficiencies
An enterprise risk ownership policy
An updated risk tolerance metric
A standardized risk taxonomy is a common language and structure for identifying, analyzing, and reporting risks across the enterprise. It enables consistent and comparable risk assessment and aggregation, as well as clear communication and coordination among different divisions. A list of control deficiencies, an enterprise risk ownership policy, and an updated risk tolerance metric are not sufficient to enable management of risk at the enterprise level, as they do not address the issue of risk alignment and integration among divisions. References = [CRISC Review Manual (Digital Version)], page 42; CRISC by Isaca Actual Free Exam Q&As, question 197.
To enable effective risk governance, it is MOST important for senior management to:
Ensure the IT governance framework is up to date.
Communicate the risk management strategy across the organization.
Gain a clear understanding of business risk and related ownership.
Ensure security policies and procedures are documented.
Which of the following is the MOST important consideration when developing risk strategies?
Organization's industry sector
Long-term organizational goals
Concerns of the business process owners
History of risk events
Risk strategies are the plans and actions that an organization adopts to manage its risks and to achieve its objectives. Risk strategies should be aligned with the organization’s vision, mission, values, and culture, as well as its internal and external environment. The most important consideration when developing risk strategies is the long-term organizational goals, meaning that the risk strategies should support and enable the organization to pursue and attain its desired future state and outcomes. The long-term organizational goals should guide the risk identification, assessment, response, and monitoring processes, as well as the risk appetite and tolerance levels. The long-term organizational goals should also be communicated and cascaded throughout the organization to ensure the risk awareness and engagement of all stakeholders. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, p. 27-28
Which of the following is the MOST important reason to validate that risk responses have been executed as outlined in the risk response plan''
To ensure completion of the risk assessment cycle
To ensure controls arc operating effectively
To ensure residual risk Is at an acceptable level
To ensure control costs do not exceed benefits
The most important reason to validate that risk responses have been executed as outlined in the risk response plan is to ensure that the residual risk is at an acceptable level. Residual risk is the risk that remains after applying a risk response. The risk response plan is the document thatdescribes the actions and resources needed to address the risk. Validating the risk response execution is the process of verifying that the risk response actions have been performed as planned, and that they have achieved the desired results. Validating the risk response execution helps to measure and monitor the residual risk, and to ensure that it is within the risk tolerance of the organization and its stakeholders. The other reasons are not as important as ensuring that the residual risk is at an acceptable level, although they may be secondary benefits or outcomes of validating the risk response execution. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.
Which key performance indicator (KPI) BEST measures the effectiveness of an organization's disaster recovery program?
Number of disaster recovery scenarios identified
Percentage of employees involved in the disaster recovery exercise
Number of total systems recovered within the recovery point objective (RPO)
Percentage of critical systems recovered within the recovery time objective (RTO)
Thepercentage of critical systemsrecovered within the definedRTOdirectly reflects the organization’s ability to meet its recovery goals. It is a leading measure of the DR program's success.
A segregation of duties control was found to be ineffective because it did not account for all applicable functions when evaluating access. Who is responsible for ensuring the control is designed to effectively address risk?
Risk manager
Control owner
Control tester
Risk owner
The control owner is the person who is responsible for ensuring that the control is designed to effectively address risk. The control owner is also responsible for implementing, operating, monitoring, and maintaining the control. The control owner should ensure that the control is aligned with the risk owner’s risk appetite and tolerance, and that the control is periodically reviewed and updated to reflect changes in the risk environment. The risk manager, the control tester, and the risk owner are not directly responsible for the design of the control, although they may provide input, feedback, or approval. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, page 1-15.
An upward trend in which of the following metrics should be of MOST concern?
Number of business change management requests
Number of revisions to security policy
Number of security policy exceptions approved
Number of changes to firewall rules
A security policy exception is a deviation from the established security policy that is granted to an individual or a group for a specific purpose or period of time. A security policy exception may be necessary when the security policy is too restrictive, outdated, or incompatible with the business requirements or objectives. However, a security policy exception also introduces a risk to the organization, as it may weaken the security posture, expose the organization to threats orvulnerabilities, or violate the compliance or regulatory obligations. Therefore, an upward trend in the number of security policy exceptions approved should be of most concern, as it indicates that the security policy is not effective or aligned with the organization’s needs and goals, and that the organization is accepting more risk than desired. The other options are not as concerning as the number of security policy exceptions approved, because they do not imply a direct or immediate risk to the organization, but rather reflect the normal or expected activities of the security management process, as explained below:
A. Number of business change management requests is a metric that measures the volume and frequency of the requests to modify the business processes, systems, or functions. An upward trend in this metric may indicate that the organization is undergoing a transformation, innovation, or improvement, which may have positive or negative impacts on the organization’s performance and security. However, this metric does not necessarily imply a risk to the organization, as the change management requests may be properly assessed, approved, and implemented, following the established change management procedures and controls.
B. Number of revisions to security policy is a metric that measures the amount and extent of the changes made to the security policy over time. An upward trend in this metric may indicate that the security policy is being updated, refined, or enhanced, which may improve or maintain the security posture and compliance of the organization. However, this metric does not necessarily imply a risk to the organization, as the revisions to the security policy may be based on the best practices, standards, and expectations for security management, and may be communicated and enforced effectively across the organization.
D. Number of changes to firewall rules is a metric that measures the number and type of the modifications made to the firewall configuration, which controls the incoming and outgoing network traffic based on predefined rules. An upward trend in this metric may indicate that the firewall is being adjusted, optimized, or customized, which may increase or decrease the firewall performance and security. However, this metric does not necessarily imply a risk to the organization, as the changes to the firewall rules may be justified, authorized, and validated,following the established firewall management procedures and controls. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 115. Security Policy Exceptions: What Are They and How to Manage Them, Security Policy Exceptions: How to Handle Them in a Secure Manner, Security Policy Exceptions: A Necessary Evil?
An organization is making significant changes to an application. At what point should the application risk profile be updated?
After user acceptance testing (UAT)
Upon release to production
During backlog scheduling
When reviewing functional requirements
The application risk profile should be updated when reviewing functional requirements. This will help to identify and assess the potential risks that may arise from the changes to the application, and to plan and implement appropriate risk responses. Updating the application risk profile at this stage will also help to ensure that the changes are aligned with the organization’s objectives, policies, and standards, and that they meet the stakeholders’ expectations and needs. Updating the application risk profile after user acceptance testing, upon release to production, or during backlog scheduling are not the best points to update the risk profile, as they may be too late or too early to capture the relevant risks and their impacts. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.1.1, page 511
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 655.
Which of the following BEST enables an organization to address risk associated with technical complexity?
Documenting system hardening requirements
Minimizing dependency on technology
Aligning with a security architecture
Establishing configuration guidelines
Addressing Technical Complexity:
Security Architecture Alignment: Aligning with a security architecture helps manage the complexity by providing a structured framework for implementing and managing security controls.
Comprehensive Framework: A security architecture ensures that all security controls are integrated and aligned with the organization’s overall security strategy, reducing the risk associated with technical complexity.
Steps Involved:
Develop or Adopt a Security Architecture: Use established frameworks such as SABSA, TOGAF, or Zachman.
Implementation: Apply the security architecture across all systems and processes to ensure consistency and integration.
Monitoring and Maintenance: Continuously monitor the security architecture and update it as necessary to address new threats and technologies.
Comparison with Other Options:
Documenting System Hardening Requirements: Important but does not address the overall complexity.
Minimizing Dependency on Technology: Not always feasible and does not fully address the inherent complexity.
Establishing Configuration Guidelines: Helpful but should be part of the broader security architecture.
Best Practices:
Continuous Improvement: Regularly update and improve the security architecture to adapt to evolving threats and technologies.
Training and Awareness: Ensure that all relevant personnel understand the security architecture and their role in maintaining it.
Which of the following should management consider when selecting a risk mitigation option?
Maturity of the enterprise architecture
Cost of control implementation
Reliability of key performance indicators (KPIs)
Reliability of key risk indicators (KPIs)
When selecting a risk mitigation option, management should consider the cost of control implementation, as well as the benefits and residual risks. The cost of control implementation includes the direct costs of acquiring, installing, and maintaining the control, as well as the indirect costs of potential side effects, suchas reduced performance, increased complexity, or decreased user satisfaction. The cost of control implementation should be balanced with theexpected reduction in risk exposure and the alignment with the enterprise’s risk appetite and tolerance. The maturity of the enterprise architecture, the reliability of key performance indicators (KPIs), and the reliability of key risk indicators (KRIs) are relevant factors for risk identification and assessment, but not for risk response selection. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 149.
An organization has initiated a project to launch an IT-based service to customers and take advantage of being the first to market. Which of the following should be of GREATEST concern to senior management?
More time has been allotted for testing.
The project is likely to deliver the product late.
A new project manager is handling the project.
The cost of the project will exceed the allotted budget.
Being the first to market is a competitive advantage that can help an organization gain market share, customer loyalty, and brand recognition. However, this advantage can be lost if the projectis delayed and the competitors catch up or surpass the organization. Therefore, the project delivery time is of greatest concern to senior management, as it directly affects the strategic objective of the project. The other options are less critical, as they can be managed or mitigated by the project team. More time for testing can improve the quality and reliability of the product, a new project manager can bring fresh ideas and perspectives, and the cost overrun can be justified by the expected benefits and revenues of the product. References = Project Initiation: The First Step to Project Management [2023] • Asana, 12 Steps to Initiate and Plan a Successful Project
Which of the following should a risk practitioner recommend be done prior to disposal of server hardware containing confidential data?
Destroy the hard drives.
Encrypt the backup.
Update the asset inventory.
Remove all user access.
Which of the following is the GREATEST concern if user acceptance testing (UAT) is not conducted when implementing a new application?
The probability of application defects will increase
Data confidentiality could be compromised
Increase in the use of redundant processes
The application could fail to meet defined business requirements
User acceptance testing (UAT) is a type of validation testing that ensures that the product meets the needs and expectations of the end users and the business stakeholders. UAT is usually conducted by the actual or representative users of the product, who perform various scenarios and tasks to verify that the product functions correctly and satisfies the business requirements. UAT is an important step in the software development life cycle, as it helps to identify and resolve any issues or gaps between the product and the requirements before the product is released.
If UAT is not conducted when implementing a new application, the greatest concern is that the application could fail to meet the defined business requirements, which could result in user dissatisfaction, loss of trust,reduced productivity, increased costs, and missed opportunities. The application may have technical defects, security vulnerabilities, or redundant processes, but these are not the primary purpose of UAT. UAT is focused on validating the business value and usability of the product, not the technical quality or security of the product. Therefore, the lack ofUAT could have a significant impact on the alignment of the product with the business objectives and user needs.
Which of the following is the MOST important key risk indicator (KRI) to protect personal information on corporate mobile endpoints?
Percentage of endpoints that are not encrypted
Number of endpoints not compliant with patching policy
Ratio of undiscoverable endpoints to encrypted endpoints
Percentage of endpoints with outdated antivirus signatures
Encryption statusdirectly relates to data confidentiality on mobile devices. ISACA emphasizes that data protection measures like encryption are critical controls for mitigating risks associated with mobile endpoints.
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Which of the following is MOST important to consider when assessing the likelihood that a recently discovered software vulnerability will be exploited?
The skill level required of a threat actor
The amount of personally identifiable information (PH) disclosed
The ability to detect and trace the threat action
The amount of data that might be exposed by a threat action
When assessing the likelihood that a recently discovered software vulnerability will be exploited, the most important consideration is the skill level required of a threat actor. Here's an explanation:
Skill Level of Threat Actors:
The skill level required to exploit a vulnerability determines how accessible the exploit is to potential attackers.
If a vulnerability requires advanced technical skills to exploit, it is less likely to be targeted by less sophisticated attackers.
Conversely, if the exploit can be easily executed with minimal skills, it increases the likelihood of widespread exploitation.
Factors Influencing Likelihood of Exploitation:
Availability of Exploit Tools:If automated tools or scripts are available to exploit the vulnerability, even less skilled attackers can take advantage of it.
Publication of Exploit Details:If the vulnerability and its exploitation method are widely published, it becomes more accessible to a broader range of attackers.
Assessment of Likelihood:
Security teams assess the skill level required by analyzing whether the exploit is straightforward or complex.
They also consider the presence of exploit kits in the wild that could lower the barrier to entry for potential attackers.
Comparison with Other Factors:
Amount of PII Disclosed:While important, it relates more to the impact rather than the likelihood of exploitation.
Ability to Detect and Trace:This is crucial for response but does not directly influence the likelihood of exploitation.
Amount of Data Exposed:Similar to PII, this factor pertains to the impact rather than the likelihood of exploitation.
Which of the following is the BEST way for a risk practitioner to present an annual risk management update to the board''
A summary of risk response plans with validation results
A report with control environment assessment results
A dashboard summarizing key risk indicators (KRIs)
A summary of IT risk scenarios with business cases
A dashboard summarizing key risk indicators (KRIs) is the best way for a risk practitioner to present an annual risk management update to the board because it provides a concise and visual overview of the current risk status, trends, and performance of the organization. KRIs are metrics that measure the likelihood and impact of risks, and help the board monitor and prioritize the most critical risks. A summary of risk response plans, a report with control environment assessment results, and a summary of IT risk scenarios are all useful information, but they are too detailed and technical for the board, who needs a high-level and strategic view of the risk management program. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, page 4-36.
How should an organization approach the retention of data that is no longer needed for business operations?
Data should be retained for a reasonable period of time in case of system rollback.
Data should be destroyed or retained on the basis of a cost-benefit analysis.
Data should be retained based on regulatory requirements.
Data should be destroyed to avoid any risk exposure.
Regulatory and legal compliance dictate data retention requirements, making them the primary basis for retention decisions.
Which of the following is the MOST important reason to restrict access to the risk register on a need-to-know basis?
It contains vulnerabilities and threats.
The risk methodology is intellectual property.
Contents may be used as auditable findings.
Risk scenarios may be misinterpreted.
Restricting access to the risk register on a need-to-know basis is important because it contains vulnerabilities and threats that could expose the organization to potential harm or loss if they are disclosed or exploited by unauthorized parties. The risk register is a tool that captures and documents the risk identification, analysis, evaluation, and treatment processes1. The risk register contains sensitive information such as the sources and causes of risk, the potential impacts and consequences of risk, the likelihood and frequency of risk occurrence, and the risk response actions and plans1. If this information is accessed by unauthorized parties, such as competitors, hackers, or malicious insiders, they could use it to launch attacks, sabotageoperations, or gain an unfair advantage over the organization. Therefore, access to the risk register should be limited to those who have a legitimate need and authorization to view, modify, or use the information, such as the risk owners, managers, or practitioners
A user has contacted the risk practitioner regarding malware spreading laterally across the organization's corporate network. Which of the following is the risk practitioner’s BEST course of action?
Review all log files generated during the period of malicious activity.
Perform a root cause analysis.
Notify the cybersecurity incident response team.
Update the risk register.
Notifying the incident response team ensures immediate action to contain and remediate the malware spread, limiting further impact. This aligns withIncident Response and Containmentprotocols under risk management.
Which of the following provides the MOST up-to-date information about the effectiveness of an organization's overall IT control environment?
Key performance indicators (KPIs)
Risk heat maps
Internal audit findings
Periodic penetration testing
The IT control environment is the set of standards, processes, and structures that provide the basis for carrying out IT internal control across the organization1. The IT control environment comprises the IT governance, IT policies and procedures, IT organizational structure, IT roles and responsibilities, IT competencies and training, and IT culture and ethics2. The effectiveness of the IT control environment can be measured by how well it supports the achievement of the organization’s IT objectives, such as IT reliability, security, compliance, and performance3.
One of the best ways to provide the most up-to-date information about the effectiveness of the organization’s overall IT control environment is to perform periodic penetrationtesting. Penetration testing is the process of simulating real-world cyberattacks on the organization’s IT systems, networks, and applications, to identify and exploit any vulnerabilities, weaknesses, or gaps in the IT control environment4. Penetration testing can help to:
Evaluate the current state and maturity of the IT control environment and its alignment with the organization’s risk appetite and tolerance
Detect and prioritize the most critical and urgent IT risks and threats that may compromise the organization’s IT objectives or assets
Test and validate the effectiveness and efficiency of the existing IT controls and their ability to prevent, detect, or respond to cyberattacks
Provide recommendations and feedback for improving the IT control environment and enhancing the IT security posture and resilience of the organization
References = COSO – Control Environment - Deloitte, How to use COSO to assess IT controls - Journal of Accountancy, What is Penetration Testing?, [Penetration Testing: A Guide for Business Leaders]
After the review of a risk record, internal audit questioned why the risk was lowered from medium to low. Which of the following is the BEST course of action in responding to this inquiry?
Obtain industry benchmarks related to the specific risk.
Provide justification for the lower risk rating.
Notify the business at the next risk briefing.
Reopen the risk issue and complete a full assessment.
The best course of action in responding to the internal audit inquiry is to provide justification for the lower risk rating. This would demonstrate that the risk record was updated based on a valid and documented rationale, such as changes in the risk environment, risk drivers, risk indicators, or risk responses. Providing justification would also help to maintain the transparency and accountability of the risk management process, and ensure that the internal audit is satisfied with the risk assessment outcome. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.3, page 184.
A risk practitioner has been asked to evaluate a new cloud-based service to enhance an organization's access management capabilities. When is the BEST time for the risk practitioner to provide opinions on control strength?
After the initial design
Before production rollout
After a few weeks in use
Before end-user testing
Providing opinions on control strength after the initial design is the best time for the risk practitioner, because it helps to ensure that the controls are aligned with the requirements and objectives of the new cloud-based service, and that they are effective and efficient in mitigating the risks associated with the service. A cloud-based service is a service that is delivered over the internet, where the service provider owns and manages the IT infrastructure, platforms, or applications, and the customer pays only for the resources or functions they use. An access management capability is a capability that enables the organization to control and monitor the access to its IT systems or networks, such as authentication, authorization, or auditing. Controls are policies, procedures, or mechanisms that help to reduce or eliminate the risks that may affect the security, reliability, performance, or compliance of the cloud-based service. Providing opinions on control strength after the initial design is the best time, as it allows the risk practitioner to review the design specifications and requirements, and to provide feedback and recommendations on the adequacy and suitability of the controls. Providing opinions on control strength before production rollout, after a few weeks in use, or before end-user testing are all possible times for the risk practitioner, but they are not the best time, as they may be too late or too early to influence the design and implementation of the controls. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.2.1, page 183
When updating a risk register with the results of an IT risk assessment, the risk practitioner should log:
high impact scenarios.
high likelihood scenarios.
treated risk scenarios.
known risk scenarios.
When updating a risk register with the results of an IT risk assessment, the risk practitioner should log the known risk scenarios, because they are the risk scenarios that have been identified and assessed in the IT risk assessment process. The risk register should document and track the known risk scenarios, their characteristics, their status, and their responses. The other options are not the ones that should be logged, because:
Option A: High impact scenarios are the risk scenarios that have a high potential impact on the business objectives and processes, but they are not the only ones that should be logged. The risk register should include all the known risk scenarios, regardless of their impact level.
Option B: High likelihood scenarios are the risk scenarios that have a high probability of occurrence, but they are not the only ones that should be logged. The risk register should include all the known risk scenarios, regardless of their likelihood level.
Option C: Treated risk scenarios are the risk scenarios that have been addressed by the risk response actions, but they are not the only ones that should be logged. The risk register shouldinclude all the known risk scenarios, regardless of their treatment status. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 108.
An organization's Internet-facing server was successfully attacked because the server did not have the latest security patches. The risk associated with poor patch management had been documented in the risk register and accepted. Who should be accountable for any related losses to the organization?
Risk owner
IT risk manager
Server administrator
Risk practitioner
The risk owner is the person who should be accountable for any related losses to the organization, because they are the person who has the authority and responsibility to manage the risk and its associated controls.The risk owner is also the person who accepts the risk and its residual level, and who monitors and reports on the risk status and performance. The IT risk manager, the server administrator, and the risk practitioner are all involved in the riskmanagement process, but they are not the person who should be accountable for the risk and its outcomes, as they do not have the ultimate decision-making power and accountability for therisk. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.1.1, page 79
To effectively address ethical risk within an organization, who MUST ensure the ethics policy is enforced and equally applied to all levels of authority'?
Local authorities and regulators
Ethics and compliance team
Senior management
Internal audit team
An organization's HR department has implemented a policy requiring staff members to take a minimum of five consecutive days leave per year to mitigate the risk of malicious insideractivities. Which of the following is the BEST key performance indicator (KPI) of the effectiveness of this policy?
Number of malicious activities occurring during staff members leave
Percentage of staff members seeking exception to the policy
Percentage of staff members taking leave according to the policy
Financial loss incurred due to malicious activities during staff members' leave
The best key performance indicator (KPI) of the effectiveness of the policy requiring staff members to take a minimum of five consecutive days leave per year to mitigate the risk ofmalicious insider activities is the percentage of staff members taking leave according to the policy. A KPI is a quantifiable measure that evaluates the performance of a process, activity, or outcome against a predefined target or objective. The percentage of staff members taking leave according to the policy is the best KPI, because it directly measures the compliance and adherence of the staff members to the policy, which is the main objective of the policy. The policy aims to reduce the risk of malicious insider activities by forcing the staff members to take a break from their work, which can help to deter, detect, or prevent any fraudulent or unauthorized actions, such as data theft, sabotage, or manipulation12. The percentage of staffmembers taking leave according to the policy can also help to evaluate the effectiveness and efficiency of the policy implementation and enforcement, and to identify and address any gaps or issues in the policy design or execution. The other options are not the best KPI, although they may be related or influential to the policy effectiveness. The number of malicious activities occurring during staff members’ leave is a measure of the occurrence and impact of the risk events that the policy aims to mitigate, but it is not a direct measure of the policy performance or compliance. The number of malicious activities occurring during staff members’ leave may also be affected by other factors or controls, such as the security systems, the audit procedures, or the external threats, which may not reflect the policy effectiveness. The percentage of staff members seeking exception to the policy is a measure of the resistance or dissatisfaction of the staff members to the policy, but it is not a direct measure of the policy performance or compliance. The percentage of staff members seeking exception to the policy may also be influenced by other factors or circumstances, such as the workload, the personal preferences, or the organizational culture, which may not indicate the policy effectiveness. The financial loss incurred due to malicious activities during staff members’ leave is a measure of the consequence and severity of the risk events that the policy aims to mitigate, but it is not a direct measure of the policy performance or compliance. The financial loss incurred due to malicious activities during staff members’ leave may also vary depending on the type, scale, or frequency of the malicious activities, or the recovery or compensation actions, which may not represent the policy effectiveness. References = How To Measure Risk Management KPI & Metrics - ERM Software, Key Performance Indicators (KPIs): The Ultimate Guide - ClearPoint Strategy
Which of the following contributes MOST to the effective implementation of risk responses?
Clear understanding of the risk
Comparable industry risk trends
Appropriate resources
Detailed standards and procedures
Appropriate resources contribute most to the effective implementation of risk responses. Resources include people, time, money, equipment, and materials that are needed to execute the risk responses. Without appropriate resources, the risk responses may not be implemented properly, timely, or efficiently, and may not achieve the desired outcomes. The other options are not as important as appropriate resources, as they are related to the understanding, comparison, or documentation of the risk responses, which are less critical than the execution of the riskresponses. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.
Risk appetite should be PRIMARILY driven by which of the following?
Enterprise security architecture roadmap
Stakeholder requirements
Legal and regulatory requirements
Business impact analysis (BIA)
Risk appetite should be primarily driven by stakeholder requirements. Stakeholder requirements are the needs and expectations of the internal and external parties that have an interest or influence in the organization’s objectives or operations, such as the board, management, employees, customers, regulators, investors, etc. Risk appetite is the amount and type of risk that the organization is willing to accept or pursue in order to achieve its objectives. Risk appetite should be driven by stakeholder requirements, because they reflect the organization’s mission, vision, values, and strategy, and they provide the basis and direction for the organization’s risk management activities. Risk appetite should also be aligned and communicated with stakeholder requirements, because they affect the organization’s performance and reputation, and they require the organization’s accountability and transparency. The other options are not the primary drivers of risk appetite, although they may be considered or influenced by risk appetite. Enterprise security architecture roadmap, legal and regulatory requirements, and businessimpactanalysis (BIA) are all factors that could affect the organization’s risk profile, risk assessment, or risk response, but they do not necessarily determine or reflect the organization’s risk appetite. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.1, page 2-23.
Which of the following is the PRIMARY reason to perform periodic vendor risk assessments?
To provide input to the organization's risk appetite
To monitor the vendor's control effectiveness
To verify the vendor's ongoing financial viability
To assess the vendor's risk mitigation plans
The primary reason to perform periodic vendor risk assessments is to monitor the vendor’s control effectiveness. A vendor risk assessment is a process of evaluating the risks associated with outsourcing a service or function to a third-party vendor. The assessment should be performed periodically to ensure that the vendor is complying with the contractual obligations, service level agreements, and security standards, and that the vendor’s controls are operating effectively to mitigate the risks. Providing input to the organization’s risk appetite, verifying the vendor’s ongoing financial viability, and assessing the vendor’s risk mitigation plans are otherpossible reasons, but they are not as important as monitoring the vendor’s control effectiveness. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 11; CRISC Review Manual, 6th Edition, page 144.
An organization operates in an environment where reduced time-to-market for new software products is a top business priority. Which of the following should be the risk practitioner's GREATEST concern?
Sufficient resources are not assigned to IT development projects.
Customer support help desk staff does not have adequate training.
Email infrastructure does not have proper rollback plans.
The corporate email system does not identify and store phishing emails.
In an environment where reduced time-to-market for new software products is a top business priority, the risk practitioner’s greatest concern should be whether sufficient resources are assigned to IT development projects. Resources include human, financial, technical, and physical assets that are needed to plan, design, develop, test, and deliver high-quality software products in a timely manner. If the IT development projects are under-resourced, they may face challenges such as delays, errors, defects, rework, scope creep, or failure to meet customer expectations or requirements. These challenges can increase the risk of losing competitive advantage, market share, customer satisfaction, or reputation. The other options are less critical, as they are not directly related to the core business priority of reducing time-to-market for new softwareproducts. Customer support help desk staff training, email infrastructure rollback plans, and corporate email system phishing detection are important aspects of information security and customer service, but they are not the primary drivers of software product development anddelivery. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.2: Risk Response Options, p. 115-116.
A recent risk workshop has identified risk owners and responses for newly identified risk scenarios. Which of the following should be the risk practitioner s NEXT step? r
Prepare a business case for the response options.
Identify resources for implementing responses.
Develop a mechanism for monitoring residual risk.
Update the risk register with the results.
The risk practitioner’s next step after identifying risk owners and responses for newly identified risk scenarios in a recent risk workshop is to update the risk register with the results, as it involves documenting and communicating the risk information and decisions, and maintaining the accuracy and completeness of the risk register. Preparing a business case for the response options, identifying resources for implementing responses, and developing a mechanism for monitoring residual risk are possible steps, but they are not the next step, as they require the prior update of the risk register with the new risk information and decisions. References = CRISC Review Manual, 7th Edition, page 109.
Which of the following risk scenarios should be considered in a disaster recovery plan (DRP)?
A pandemic situation requiring remote work
A ransomware attack affecting critical systems
A vendor failing to notify the organization of a data breach
Hacking activity leading to theft of sensitive data
Which of the following is the MOST important success factor when introducing risk management in an organization?
Implementing a risk register
Defining a risk mitigation strategy and plan
Assigning risk ownership
Establishing executive management support
Establishing executive management support is the most important success factor when introducing risk management in an organization. This is because executive management support can help ensure that risk management is aligned with the organization’s vision, mission, and strategy, as well as provide the necessary resources, authority, and accountability for riskmanagement activities. Executive management support can also help foster a risk-aware culture,promote stakeholder engagement, and facilitate risk communication and reporting. According to the CRISC Review Manual 2022, one of the key elements of IT governance is to obtain executive management support and commitment for risk management1. According to the web search results, executive management support is a critical success factor for risk management in various contexts and industries234.
Which of the following is a risk practitioner's MOST important course of action when the level of risk has exceeded risk tolerance?
Facilitate a review of risk tolerance levels
Adjust the risk impact and likelihood scale
Revise key risk indicator (KRI) thresholds
Introduce the risk treatment process
When risk exceeds tolerance, the appropriate action is to engage the risk treatment process. This involves evaluating and implementing appropriate responses such as mitigation, transfer, or acceptance.
Which of the following would be MOST useful to management when allocating resources to mitigate risk to the organization?
Risk assessments
Control self-assessments (CSAs)
Risk-based audits
Vulnerability analysis
Risk assessmentsprovide a prioritized view of potential threats, their likelihood, and impact. This enables management tofocus resourceson high-priority risks, ensuring cost-effective mitigation aligned with organizational goals.
Which of the following will MOST likely change as a result of the decrease in risk appetite due to a new privacy regulation?
Key risk indicator (KRI) thresholds
Risk trends
Key performance indicators (KPIs)
Risk objectives
KRI thresholds are the levels or points that trigger an action or a response when a KRI reaches or exceeds them. They reflect the risk appetite of the organization, which is the amount and type of risk that it is willing to accept in pursuit of its objectives. A new privacy regulation may reduce the risk appetite of the organization, as it may impose stricter requirements and penalties for non-compliance. Therefore, the organization may need to adjust its KRI thresholds to lower levels, to ensure that it can identify and manage privacy risks more effectively and proactively
Which of the following is the PRIMARY reason for a risk practitioner to report changes and trends in the IT risk profile to senior management?
To ensure risk owners understand their responsibilities
To ensure IT risk is managed within acceptable limits
To ensure the organization complies with legal requirements
To ensure the IT risk awareness program is effective
The primary reason for a risk practitioner to report changes and trends in the IT risk profile to senior management is to ensure that IT risk is managed within acceptable limits, because it helps to inform and advise the senior management on the current state and direction of IT risk, and to support the risk-based decision making and prioritization. An IT risk profile is a summary of the key IT risks that an organization faces, and their implications for the organization’s objectives and strategy. An IT risk profile may change or evolve over time, due to factors such as newtechnologies, business initiatives, or external events. Reporting changes and trends in the IT risk profile to senior management is the primary reason, as it helps to ensure that the senior management is aware of and prepared for the IT risk challenges and opportunities, and that the IT risk is managed within the acceptable limits defined by the organization’s risk appetite and tolerance. To ensure risk owners understand their responsibilities, to ensure the organization complies with legal requirements, and to ensure the IT risk awareness program is effective are all possible reasons for reporting changes and trends in the IT risk profile, but they are not the primary reason, as they are not directly related to the management of IT risk within acceptable limits. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.3, page 91
Which of the following would MOST likely cause a risk practitioner to reassess risk scenarios?
A change in the risk management policy
A major security incident
A change in the regulatory environment
An increase in intrusion attempts
The most likely cause for a risk practitioner to reassess risk scenarios is a change in the regulatory environment. A regulatory environment is the set of laws, rules, and standards that apply to an organization and its activities, such as data privacy, security, compliance, or governance. A change in the regulatory environment can occur due to various factors, such as new legislation, court rulings, enforcement actions, or industry trends. A change in the regulatory environment can affect the risk scenarios that the organization faces, as it may introduce new or modified risks, or alter the probability or impact of existing risks. For example, a new regulation may require the organization to implement additional or different controls, or to report or disclose more information, which may increase the cost, complexity, or vulnerability of the organization’s processes and systems. A change in the regulatory environment may also affect the risk appetite, tolerance, and capacity of the organization, as it may impose different requirements or expectations for the organization’s risk management performance and outcomes. Therefore, a risk practitioner should reassess the risk scenarios when there is a change in the regulatory environment, to ensure that the risk scenarios are accurate, complete, and relevant, and that the risk response strategies and plans are appropriate, effective, and compliant. The other options are not the most likely cause, although they may be related or influential to the riskscenarios. A change in the risk management policy is a change in the rules and guidelines that define how the organization manages its risks, such as the roles and responsibilities, the processes and procedures, the tools and techniques, or the reporting and communication. A change in the risk management policy can affect the risk scenarios, as it may change the way the organization identifies, analyzes, evaluates, and responds to the risks, but it does not directly create or modify the risks themselves. A major security incident is an event or situation that compromises the confidentiality, integrity, or availability of the organization’s information or systems, such as a data breach, a denial-of-service attack, or a ransomware infection. A major security incident can affect the risk scenarios, as it may indicate or reveal the existence or severity of the risks, or trigger or escalate the consequences of the risks, but it is not a cause, rather it is an effect of the risks. An increase in intrusion attempts is an increase in the frequency or intensity of the unauthorized or malicious attempts to access or exploit the organization’s information or systems, such as phishing, malware, or brute-force attacks. An increase in intrusion attempts can affect the risk scenarios, as it may increase the likelihood or impact of the risks, or expose or exacerbate the vulnerabilities of the organization’s processes and systems, but it is not a cause, rather it is a manifestation of the risks. References = Risk Scenarios Toolkit -ISACA, How to Write Strong Risk Scenarios and Statements - ISACA, The Impact of Regulatory Change on Business - Deloitte
Which of the following is the BEST key performance indicator (KPI) to measure the effectiveness of a disaster recovery plan (DRP)?
Number of users that participated in the DRP testing
Number of issues identified during DRP testing
Percentage of applications that met the RTO during DRP testing
Percentage of issues resolved as a result of DRP testing
A key performance indicator (KPI) is a measurable value that demonstrates how effectively an organization is achieving its objectives. In the context of disaster recovery planning (DRP), a KPI should reflect the ability of the organization to recover its critical business processes and applications within the predefined time frames and service levels. One of the most important KPIs for DRP is the percentage of applications that met the recovery time objective (RTO) during DRP testing. The RTO is the maximum acceptable length of time that a business process or application can be down after a disaster. By measuring the percentage of applications that met the RTO during DRP testing, the organization can evaluate the performance and reliability of its DRP, identify any gaps or weaknesses, and implement corrective actions to improve its readiness and resilience. The other options are not the best KPIs for DRP, as they do not directly measure the effectiveness of the recovery process. The number of users that participated in the DRP testing is a measure of the involvement and awareness of the staff, but not of the outcome of the testing. The number of issues identified during DRP testing is a measure of the quality and completeness of the DRP, but not of the actual recovery time. The percentage of issues resolved as a result of DRP testing is a measure of the improvement and maturity of the DRP, but not of the current recovery capability. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.3, Page 138.
Which of the following is the MOST important key performance indicator (KPI) for monitoring the user access management process?
Proportion of end users having more than one account
Percentage of accounts disabled within the service level agreement (SLA)
Proportion of privileged to non-privileged accounts
Percentage of accounts that have not been activated
User Access Management:
Effective user access management ensures that accounts are properly created, managed, and disabled to prevent unauthorized access.
Monitoring the percentage of accounts disabled within the SLA helps ensure that the organization responds promptly to changes in user status, reducing the risk of unauthorized access.
Importance of KPI:
This KPI measures the efficiency and effectiveness of the user access management process by tracking how quickly accounts are disabled when no longer needed.
A high percentage indicates timely action, reducing the risk of orphaned accounts being exploited.
Comparing Other KPIs:
Proportion of End Users Having More Than One Account:Useful but not directly related to the timeliness of disabling accounts.
Proportion of Privileged to Non-Privileged Accounts:Important for monitoring privilege distribution but does not measure process efficiency.
Percentage of Accounts Not Activated:Indicates potential inefficiencies but does not address the risk of active accounts.
References:
The CRISC Review Manual highlights the importance of timely account management to mitigate access risks (CRISC Review Manual, Chapter 3: Risk Response and Mitigation, Section 3.3 User Access Management).
An organization is participating in an industry benchmarking study that involves providing customer transaction records for analysis Which of the following is the MOST important control to ensure the privacy of customer information?
Nondisclosure agreements (NDAs)
Data anonymization
Data cleansing
Data encryption
Data anonymization is the most important control to ensure the privacy of customer information when participating in an industry benchmarking study that involves providing customer transaction records for analysis. Data anonymization is the process of removing or modifying personally identifiable information (PII) from data sets, such as names, addresses, phone numbers, email addresses, etc., so that the data cannot be traced back to specific individuals.Data anonymization protects the confidentiality and privacy of customers, while still allowing for meaningful analysis and comparison of data. Nondisclosure agreements (NDAs), data cleansing, and data encryption are also useful controls, but they do not eliminate the risk of data breaches or unauthorized access to PII. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-21.
Which of the following is the BEST key performance indicator (KPI) to measure the effectiveness of an antivirus program?
Percentage of IT assets with current malware definitions
Number of false positives defected over a period of time
Number of alerts generated by the anti-virus software
Frequency of anti-vinjs software updates
A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. A KPI should be relevant, measurable, achievable, realistic, and time-bound. For measuring the effectiveness of an antivirus program, a possible goal is to ensure that all IT assets are protected from malware infections. A KPI that can measure this goal is the percentage of IT assets with current malware definitions, which indicates how well the antivirus program can detect and prevent the latest malware threats. The higher the percentage, the more effective the antivirus program is. Therefore, this is the best KPI among the given options. References =
Cybersecurity KPIs to Track + Examples — RiskOptics - Reciprocity
Which of the following is the BEST key performance indicator (KPI) to …
Indicators - Program Evaluation - CDC
A risk practitioner is defining metrics for security threats that were not identified by antivirus software. Which type of metric is being developed?
Key control indicator (KCI)
Key risk indicator (KRI)
Operational level agreement (OLA)
Service level agreement (SLA)
A KRI is a measure used by an organization to measure the health of a particular risk. In this case, the risk practitioner is developing a metric to measure the risk associated with security threats that were not identified by antivirus software12.
References
1Standardized Scoring for Security and Risk Metrics - ISACA
2Key Performance Indicators for Security Governance, Part 1 - ISACA
Which of the following is MOST helpful to review when assessing the risk exposure associated with ransomware?
Potentially impacted business processes
Recent changes in the environment
Key performance indicators (KPIs)
Suspected phishing events
A control owner identifies that the organization's shared drive contains personally identifiable information (Pll) that can be accessed by all personnel. Which of the following is the MOST effective risk response?
Protect sensitive information with access controls.
Implement a data loss prevention (DLP) solution.
Re-communicate the data protection policy.
Implement a data encryption solution.
Personally identifiable information (PII) is any information that can be used to identify, contact, or locate an individual, such as name, address, phone number, email, social security number, etc1. PII is subject to various laws and regulations that aim to protect the privacy and security of individuals’data1. Organizations that collect, store, process, or transmit PII have a responsibility to safeguard it from unauthorized access, use, disclosure, modification, or destruction1.
One of the best practices for protecting PII is to implement access controls, which are mechanisms that restrict access to PII based on the principle of least privilege2. Access controls ensure that only authorized personnel who have a legitimate need to access PII can do so, and that they can only perform the actions that are necessary for their roles and responsibilities2. Access controls can be implemented at different levels, such as network, system, application, or data level, and can use various methods, such as passwords, tokens, biometrics, encryption, etc2.
If an organization’s shared drive contains PII that can be accessed by all personnel, this poses a high risk of data breach, theft, loss, or misuse, which could result in legal, financial, reputational, or operational consequences for the organization and the individuals whose data is compromised3. Therefore, the most effective risk response is to protect the sensitive information with access controls, such as:
Classify the PII according to its sensitivity and impact level, and assign appropriate labels and permissions to the data files and folders2.
Restrict access to the shared drive to only those personnel who have a valid business reason to access the PII, and grant them the minimum level of access required to perform their tasks2.
Implement strong authentication and authorization mechanisms, such as multifactor authentication, role-based access control, or attribute-based access control, to verify the identity and privileges of the users who access the shared drive2.
Encrypt the PII stored on the shared drive, and use secure protocols and channels to transmit the data over the network2.
Monitor and audit the access and activities on the shared drive, and generate logs and reports to detect and respond to any unauthorized or anomalous events2.
The other options are not as effective as access controls, because they do not directly address the root cause of the risk, which is the lack of access restrictions on the shared drive. Implementing a data loss prevention (DLP) solution, which is a tool that monitors and prevents the leakage of sensitive data, may help to detect and block some unauthorized data transfers, but it does not prevent unauthorized access or viewing of the PII on the shared drive4. Re-communicating the data protection policy, which is a document that defines the rules and responsibilities for handling PII, may help to raise awareness and compliance among the personnel, but it does not enforce or verify the actual implementation of the policy. Implementing a data encryption solution, which is a technique that transforms the PII into an unreadable format, may helpto protect the confidentiality of the data, but it does not prevent unauthorized access or modification of the data, and it may introduce additional complexity and overhead to the data management process.
References = Guide to Protecting the Confidentiality of Personally Identifiable Information (PII), Best Practices for Protecting PII, How to Secure Personally Identifiable Information against Loss or Compromise, Data Loss Prevention (DLP) | Microsoft 365 security, [Protecting Personal Information: A Guide for Business], [Encryption - Wikipedia]
Who is responsible for IT security controls that are outsourced to an external service provider?
Organization's information security manager
Organization's risk function
Service provider's IT management
Service provider's information security manager
The organization’s information security manager is responsible for IT security controls that are outsourced to an external service provider. The information security manager is accountable for ensuring that the security policies and standards of the organization are followed by the service provider, and that the security objectives and requirements are met. The information security manager is also responsible for monitoring and evaluating the security performance and compliance of the service provider, and for managing the security risks and incidents that may arise from the outsourcing arrangement. The organization’s risk function, the service provider’s IT management, and the service provider’s information security manager are not responsible for IT security controls that are outsourced, as they have different roles and responsibilities in the outsourcing process. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.1.2, page 2461
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 651.
The patch management process is MOST effectively monitored through which of the following key control indicators (KCIs)?
Number of legacy servers out of support
Percentage of patches deployed within the target time frame
Number of patches deployed outside of business hours
Percentage of patched systems tested
Monitoring the percentage of patches deployed within the target time frame is a critical key control indicator for the patch management process. It reflects the organization's ability to apply necessary updates promptly, reducing exposure to known vulnerabilities. Timely patch deployment is essential for maintaining system security and compliance with organizational policies.
An organization is measuring the effectiveness of its change management program to reduce the number of unplanned production changes. Which of the following would be the BEST metric to determine if the program is performing as expected?
Decrease in the time to move changes to production
Ratio of emergency fixes to total changes
Ratio of system changes to total changes
Decrease in number of changes without a fallback plan
The ratio of emergency fixes to total changes is the best metric to determine if the change management program is performing as expected, because it reflects the quality and stability of the changes that are implemented in the production environment. A high ratio of emergency fixes to total changes indicates that the change management program is not effective, as it means that many changes are causing problems or failures that require urgent correction. A low ratio of emergency fixes to total changes indicates that the change management program is effective, as it means that most changes are well-planned, tested, and approved, and do not cause significant disruptions or defects. The ratio of emergency fixes to total changes can also help identify the root causes of the problems, the gaps in the change management process, and the areas for improvement. For example, if the ratio of emergency fixes to total changes is high, it may indicate that the change management program has issues with the following aspects: - Change request and approval: The change management program may not have a clear and consistent process for requesting, reviewing, and approving changes, or the process may not be followed by all stakeholders. - Change impact analysis: The change management program may not have acomprehensive and systematic method for assessing the potential impact of the changes on thebusiness processes, the IT systems, the users, and the customers. - Change testing and validation: The change management program may not have adequate testing and validation procedures to ensure that the changes meet the requirements and specifications, and do not introduce errors or vulnerabilities. - Change communication and training: The change management program may not have effective communication and training strategies to inform and educate the affected parties about the changes and their implications. - Change implementation and monitoring: The change management program may not have proper implementation and monitoring plans or tools to ensure that the changes are executed smoothly and successfully, and that any issues or incidents are detected and resolved promptly. Therefore, the ratio of emergency fixes to total changes is the best metric to determine if the change management program is performing as expected, as it can provide valuable feedback and insights for the change management program and its improvement. References = How to Measure Change Management Effectiveness: Metrics, Tools & Processes1, Metrics for Measuring Change Management2, Driving Value with Change Management Metrics3, Must-Know Organizational Change Management Metrics
Which of the following BEST indicates that security requirements have been incorporated into the system development life cycle (SDLC)?
Comprehensive security training of developers
Validated security requirements and design documents
Completed user acceptance testing (UAT)
Compliance with laws and regulatory requirements
Validated security requirements and design documents demonstrate that security considerations have been integrated into the SDLC from the outset. This proactive approach ensures that security is embedded into system architecture and design, reducing vulnerabilities and enhancing overall system resilience.
Which of the following is the PRIMARY concern for a risk practitioner regarding an organization's adoption of innovative big data analytics capabilities?
It may be expensive to maintain a data lake.
It may be difficult to find experts who can develop analytical queries.
There may be a lack of documented processes for big data analysis.
Analytics methods may identify someone who was previously de-identified.
The primary concern for a risk practitioner in adopting innovative big data analytics is the potential re-identification of individuals from previously anonymized data. Advanced analytics techniques can inadvertently combine datasets in ways that reveal personal identities, leading to privacy breaches and regulatory non-compliance. This risk is heightened when data from multiple sources are aggregated, increasing the chance of re-identification.
Which of the following BEST facilitates the process of documenting risk tolerance?
Creating a risk register
Interviewing management
Conducting a risk assessment
Researching industry standards
Interviewing managementis key because risk tolerance reflects leadership’s perspective on acceptable risk levels. ISACA stresses that understanding risk tolerance requires direct input from those responsible for risk decisions and strategic direction.
A business is conducting a proof of concept on a vendor’s AI technology. Which of the following is the MOST important consideration for managing risk?
Use of a non-production environment
Regular security updates
Third-party management plan
Adequate vendor support
Conducting a proof of concept in a non-production environment ensures that any potential issues or vulnerabilities in the AI technology do not affect live systems or data. This approach allows for thorough testing and evaluation without risking operational disruptions or data breaches.
A key risk indicator (KRI) that incorporates data from external open-source threat intelligence sources has shown changes in risk trend data. Which of the following is MOST important to update in the risk register?
Impact of risk occurrence
Frequency of risk occurrence
Cost of risk response
Legal aspects of risk realization
A key risk indicator (KRI) is a metric that provides information on the level of exposure to a given risk. Changes in risk trend data indicate that the likelihood or probability of a risk occurring has changed. Therefore, the frequency of risk occurrence should be updated in the risk register to reflect the current risk profile. The impact, cost, and legal aspects of risk realization are not directly affected by the changes in risk trend data, unless the nature or severity of the risk has also changed. (Risk and Information Systems Control Review Questions, Answers & Explanations Manual, 5th Edition, page 972
The PRIMARY benefit of maintaining an up-to-date risk register is that it helps to:
implement uniform controls for common risk scenarios.
ensure business unit risk is uniformly distributed.
build a risk profile for management review.
quantify the organization's risk appetite.
A risk register is a document that records and tracks the information and status of the identified risks and their responses. It includes the risk description, category, source, cause, impact, probability, priority, response, owner, action plan, status, etc.
A risk profile is a summary or representation of the organization’s exposure or level of risk, based on the results of the risk assessment and evaluation. A risk profile can show the distribution and comparison of the risks based on various criteria, such as likelihood, impact, category, source, etc. A risk profile can also indicate the organization’s risk appetite and tolerance, and the gaps or opportunities for improvement.
The primary benefit of maintaining an up-to-date risk register is that it helps to build a risk profile for management review, because it provides the data and information that are necessary and relevant for creating and updating the risk profile, and for communicating and reporting the risk profile to the management. Maintaining an up-to-date risk register can help to build a risk profile for management review by providing the following benefits:
It can ensure that the risk profile reflects the current and accurate state and performance of the organization’s risk management function, and that it covers all the relevant and significant risks that may affect the organization’s objectives and operations.
It can provide useful references and benchmarks for the identification, analysis, evaluation, and communication of the risks and their responses, and for the alignment and integration of the risks and their responses with the organization’s strategy and culture.
It can support the decision making and planning for the risk management function, and for the allocation and optimization of the resources, time, and budget for the risk management function.
The other options are not the primary benefits of maintaining an up-to-date risk register, because they do not address the main purpose and benefit of building a risk profile for management review, which is to summarize and represent the organization’s exposure or level of risk, and to communicate and report it to the management.
Implementing uniform controls for common risk scenarios means applying and enforcing the same or similar controls or countermeasures for the risks that have the same or similar characteristics or features, such as source, cause, impact, etc. Implementing uniform controls for common risk scenarios can help to ensure the consistency and efficiency of the risk management function, but it is not the primary benefit of maintaining an up-to-date risk register, because itdoes not summarize or represent the organization’s exposure or level of risk, and it may not be relevant or appropriate for the organization’s objectives and needs.
Ensuring business unit risk is uniformly distributed means ensuring that the risks that are associated with the different business units or divisions of the organization are balanced or equalized, and that they do not exceed or fall below the organization’s risk appetite and tolerance. Ensuring business unit risk is uniformly distributed can help to optimize the performance and profitability of the organization, but it is not the primary benefit of maintaining an up-to-date risk register, because it does not summarize or represent the organization’s exposure or level of risk, and it may not be feasible or realistic for the organization.
Quantifying the organization’s risk appetite means measuring and expressing the amount and type of risk that the organization is willing and able to accept or take, in pursuit of its objectives and goals. Quantifying the organization’s risk appetite can help to establish and communicate the boundaries and expectations for the organization’s risk management function, but it is not the primary benefit of maintaining an up-to-date risk register, because it does not summarize or represent the organization’s exposure or level of risk, and it may not be consistent or compatible with the organization’s strategy and culture. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 201
CRISC Practice Quiz and Exam Prep
As part of an aggressive new marketing strategy, an organization has decided to implement an emerging technology in a critical business system. Which of the following is the BEST course of action to address the risk associated with this new technology?
Update the risk tolerance and appetite
Identify technical solutions
Obtain senior management support
Re-evaluate the risk and existing controls
When adopting new technology, the first step is to reassess risks and control effectiveness because the technology may introduce new vulnerabilities or alter existing risk profiles.
CRISC guidance:
“Significant changes to business or technology environments should trigger a re-evaluation of existing risk scenarios and control effectiveness to identify new or residual risk.”
Updating appetite or seeking support follows after reassessment.
Hence, D is correct.
CRISC Reference: Domain 2 – IT Risk Assessment, Topic: Emerging Technology Risk.
During which phase of the system development life cycle (SDLC) should information security requirements for the implementation of a new IT system be defined?
Monitoring
Development
Implementation
Initiation
Information security requirements should be defined during theInitiationphase of the SDLC. This ensures that security is integrated into the design from the beginning, minimizing vulnerabilities and aligning security measures with business requirements. Early identification of security needs reduces rework and costs associated with later stages.
Which of the following risk register updates is MOST important for senior management to review?
Extending the date of a future action plan by two months
Retiring a risk scenario no longer used
Avoiding a risk that was previously accepted
Changing a risk owner
A risk register is a document that records and tracks the information and status of the identified risks and their responses. It includes the risk description, category, source, cause, impact, probability, priority, response, owner, action plan, status, etc.
A risk register update is a change or modification to the information or status of the risks and their responses in the risk register. It may be triggered by the occurrence or resolution of a risk event, the identification or evaluation of a new or emerging risk, the implementation or completion of a risk response, the monitoring or review of the risk performance, etc.
The most important risk register update for senior management to review is avoiding a risk that was previously accepted, which means that the organization has decided to eliminate or withdraw from the risk exposure or activity that may cause the risk, instead of tolerating or retaining the risk as before. This may indicate a significant change in the organization’s risk appetite, strategy, objectives, or environment, and it may have a major impact on the organization’s performance and value.
The other options are not the most important risk register updates for senior management to review, because they do not indicate a significant change or impact on the organization’s risk profile or performance.
Extending the date of a future action plan by two months means that the organization has postponed the implementation or completion of the planned actions or measures to address the risk, due to some reasons or constraints. This may indicate a delay or deviation from the expected or desired risk outcome, but it may not have a major impact on the organization’s performance and value, unless the risk is very urgent or critical.
Retiring a risk scenario no longer used means that the organization has removed or discarded the risk scenario that is no longer relevant or applicable to the organization’s objectives or operations, due to some changes or developments. This may indicate a reduction or improvement in the organization’s risk exposure or level, but it may not have a major impact on the organization’s performance and value, unless the risk scenario was very significant or influential.
Changing a risk owner means that the organization has assigned or transferred the responsibility and accountability for the risk and its response to a different person or role, due to some reasons or circumstances. This may indicate a change or improvement in the organization’s risk governance or culture, but it may not have a major impact on the organization’s performance and value, unless the risk owner was very ineffective or inappropriate. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 160
CRISC Practice Quiz and Exam Prep
Which of the following is the GREATEST benefit of reviewing security trends reported by a log monitoring system?
Identification of process weaknesses
Assessment of system performance
Confirmation that risk is at acceptable levels
Identification of emerging risk scenarios
Comprehensive and Detailed Explanation (aligned to ISACA CRISC guidance)
Log monitoring and security trend analysis provide visibility into changes in the threat landscape and control effectiveness. From a CRISC perspective, the most valuable outcome of trend review is identifying emerging risk scenarios—patterns of events, anomalies, or repeated alerts that signal new attack vectors, control bypasses, or increased threat activity. Recognizing these trends early allows the organization to adjust controls, update risk assessments, and revise scenarios before major incidents occur. While process weaknesses can be discovered through logs and performance can be indirectly assessed, these are secondary benefits. Simply reviewing trends does not in itself confirm that risk is at acceptable levels; that requires a broader comparison to risk appetite and KPI/KRI thresholds. The primary strategic value is early detection and understanding of new or evolving risks.
During the control evaluation phase of a risk assessment, it is noted that multiple controls are ineffective. Which of the following should be the risk practitioner's FIRST course of action?
Compare the residual risk to the current risk appetite.
Recommend risk remediation of the ineffective controls.
Implement key control indicators (KCIs).
Escalate the control failures to senior management.
The first step is to assess whether the ineffective controls result in residual risk exceeding the risk appetite. This establishes the urgency and priority of remediation efforts and ensures alignment with enterprise risk thresholds, reflecting principles ofRisk Assessment and Prioritization.
A risk practitioner's BEST guidance to help an organization develop relevant risk scenarios is to ensure the scenarios are:
based on industry trends.
mapped to incident response plans.
related to probable events.
aligned with risk management capabilities.
Understanding the Question:
The question asks for the best guidance for developing relevant risk scenarios.
Analyzing the Options:
A. Based on industry trends:Important but may not always be directly relevant to the specific organization.
B. Mapped to incident response plans:Useful but secondary to ensuring the scenarios are probable.
C. Related to probable events:Ensures the scenarios are realistic and likely, making them more relevant and actionable.
D. Aligned with risk management capabilities:Important for managing risks but not as critical as ensuring scenarios are probable.
Probable Events:Developing risk scenarios that are based on probable events ensures that the organization is prepared for the most likely risks. This makes risk management efforts more practical and focused on real threats.
Relevance:By focusing on probable events, the scenarios will be more relevant to the organization's actual risk environment, making it easier to allocate resources and plan responses effectively.
Which of the following has the GREATEST influence on an organization's risk appetite?
Threats and vulnerabilities
Internal and external risk factors
Business objectives and strategies
Management culture and behavior
Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite is influenced by various factors, such as the organization’s mission, vision, values, culture, stakeholders, resources, capabilities, etc. However, the factor that has the greatest influence on the organization’s risk appetite is the business objectives and strategies, which are the desired outcomes and the plans to achieve them. The business objectives and strategies define the direction and scope of the organization, and the risk appetite reflects the level of risk that the organization is prepared to take to accomplish them. The risk appetite should be aligned with the business objectives and strategies, andshould provide guidance for the risk management activities and decisions. References = CRISC Review Manual, 7th Edition, page 61.
Which of the following is the BEST key performance indicator (KPI) for determining how well an IT policy is aligned to business requirements?
Total cost to support the policy
Number of exceptions to the policy
Total cost of policy breaches
Number of inquiries regarding the policy
An IT policy is a document that defines the rules, standards, and procedures for the use, management, and security of IT resources within an organization. An IT policy should be aligned to the business requirements, which are the needs, expectations, and objectives of the business stakeholders, such as customers, employees, managers, partners, regulators, etc. An IT policy that is aligned to the business requirements can help support the business strategy, improve the business performance, and enhance the business value. A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. A KPI should be relevant, measurable, achievable, realistic, and time-bound. The best KPI for determining how well an IT policy is aligned to the business requirements is the number of exceptions to the policy. An exception to the policy is a deviation or violation of the policy rules, standards, or procedures, which may be intentional or unintentional, authorized or unauthorized, justified or unjustified. The number of exceptions to the policy can indicate how well the policy is understood, communicated, implemented, and enforced within the organization. The number of exceptions to the policy can also indicate how well the policy reflects the current and future business needs and expectations, and how flexible and adaptable the policy is to the changing business environment. A low number of exceptions to the policy can suggest that the policy is well aligned to the business requirements, while a high number of exceptions to the policy can suggest that the policy is misaligned or outdated, and may need to be reviewed or revised. References = Key Performance Indicator (KPI): Definition, Types, andExamples, Business KPIs: 5 important characteristics to be effective, What is a KPI? How To Choose the Best KPIs for Your Business - HubSpot Blog.
Which of the following process controls BEST mitigates the risk of an employee issuing fraudulent payments to a vendor?
Performing credit verification of third-party vendors prior to payment
Conducting system access reviews to ensure least privilege and appropriate access
Performing regular reconciliation of payments to the check registers
Enforcing segregation of duties between the vendor master file and invoicing
Enforcing segregation of duties between the vendor master file and invoicing is the best process control to mitigate the risk of an employee issuing fraudulent payments to a vendor. This is because segregation of duties is a key internal control that prevents or detects errors, fraud, orabuse by ensuring that no single person can perform incompatible or conflicting tasks. The vendor master file is a database that contains the information and settings for each vendor, such as name, address, bank account, payment terms, etc. Invoicing is the process of generating and sending bills to the vendors for the goods or services they provide. If the same person can access and modify the vendor master file and issue invoices, he or she could create fictitious vendors, alter vendor information, or generate false or duplicate invoices, and then divert the payments to his or her own account. By segregating these duties, the organization can reduce the opportunity and likelihood of such fraudulent activities. According to the CRISC Review Manual 2022, segregation of duties is one of the key IT control objectives and practices1. According to the web search results, segregation of duties between the vendor master file and invoicing is a common and recommended control to prevent vendor fraud
An organization's internal audit department is considering the implementation of robotics process automation (RPA) to automate certain continuous auditing tasks. Who would own the risk associated with ineffective design of the software bots?
Lead auditor
Project manager
Chief audit executive (CAE)
Chief information officer (CIO)
Robotics process automation (RPA) is the use of software robots to perform repetitive, rules-based tasks that interact with multiple applications. RPA can help internal audit departments automate certain continuous auditing tasks, such as data extraction, validation, analysis, and reporting. RPA can improve the efficiency, quality, and coverage of internal audit activities, and provide greater insight and value to the business. However, RPA also involves certain risks, such as errors, failures, security breaches, or compliance issues, that need to be identified, assessed, and managed. The risk associated with ineffective design of the software bots is the possibility and impact of the bots not functioning as intended, or producing inaccurate or unreliable results. The risk owner of this risk is the person or entity who has the authority and responsibility for managing the risk. The risk owner should be able to define the risk appetite, assess the risk level, select and implement the risk response, monitor and report the risk status, and ensure the risk alignment with the project objectives and strategy. The risk owner of the risk associated with ineffective design of the software bots is the project manager, who is the person in charge of planning, executing, monitoring, and closing the RPA project. The project manager understands the project scope, requirements, budget, timeline, and deliverables, and the potential consequences of ineffective design of the software bots. The project manager also has the resources and incentives to address the risk effectively and efficiently. Therefore, the project manager is the most appropriate risk owner of the risk associated with ineffective design of thesoftware bots. References = Robotic Process Automation for Internal Audit, p. 3-4, Adopting robotic process automation in Internal Audit, Robotic Process Automation (RPA) – Internal Audit Use and Risks.
Which of the following would MOST likely result in updates to an IT risk appetite statement?
External audit findings
Feedback from focus groups
Self-assessment reports
Changes in senior management
An IT risk appetite statement is a document that expresses the amount and type of IT risk that an organization is willing to accept or pursue in order to achieve its objectives. An IT risk appetite statement can help guide the IT risk management process, by setting the boundaries, criteria, andtargets for IT risk identification, assessment, response, and reporting. An IT risk appetite statement should be aligned with the organization’s overall risk appetite and strategy, and should be reviewed and updated periodically to reflect the changes in the internal and external environment. One of the factors that would most likely result in updates to an IT risk appetite statement is changes in senior management. Senior management is the group of executives who have the authority and responsibility for the strategic direction and performance of the organization. Changes in senior management can affect the IT risk appetite statement, as they may introduce new perspectives, priorities, expectations, or preferences for IT risk taking or avoidance. Changes in senior management can also affect the IT risk appetite statement, as they may require new or revised IT objectives, goals, or initiatives, which may entail different levelsor types of IT risk. Therefore, changes in senior management should trigger a review and update of the IT risk appetite statement, to ensure that it is consistent and compatible with the new leadership and direction of the organization. References = Organisations must define their IT risk appetite and tolerance, Risk Appetite Statements - Institute of Risk Management, Develop Your Technology Risk Appetite - Gartner.
An unauthorized individual has socially engineered entry into an organization's secured physical premises. Which of the following is the BEST way to prevent future occurrences?
Employ security guards.
Conduct security awareness training.
Install security cameras.
Require security access badges.
Social engineering is a technique that involves manipulating or deceiving people into performing actions or divulging information that may compromise the security of an organization or its data12.
Entry into an organization’s secured physical premises is a form of physical access that allows an unauthorized individual to access, steal, or damage the organization’s assets, such as equipment, documents, or systems34.
The best way to prevent future occurrences of social engineering entry into an organization’s secured physical premises is to conduct security awareness training, which is an educational program that aims to equip the organization’s employees with the knowledge and skills they need to protect the organization’s data and sensitive information from cyber threats, such as hacking, phishing, or other breaches56.
Security awareness training is the best way because it helps the employees to recognize and resist the common and emerging social engineering techniques, such as tailgating,impersonation, or pretexting, that may be used by the attackers to gain physical access to the organization’s premises56.
Security awareness training is also the best way because it fosters a culture of security and responsibility among the employees, and encourages them to follow the best practices andpolicies for physical security, such as locking the doors, verifying the identity of visitors, or reporting any suspicious activities or incidents56.
The other options are not the best way, but rather possible measures or controls that may supplement or enhance the security awareness training. For example:
Employing security guards is a measure that involves hiring or contracting professional personnel who are trained and authorized to monitor, patrol, and protect the organization’s premises from unauthorized access or intrusion78. However, this measure is not the best way because it may not be sufficient or effective to prevent or deter all types of social engineering attacks, especially if the attackers are able to bypass, deceive, or coerce the security guards78.
Installing security cameras is a control that involves using electronic devices that capture and record the visual images of the organization’s premises, and provide evidence or alerts of any unauthorized access or activity . However, this control is not the best way because it is reactive rather than proactive, and may not prevent or stop the social engineering attacks before they cause any harm or damage to the organization .
Requiring security access badges is a control that involves using physical or electronic cards that identify and authenticate the employees or authorized visitors who are allowed to enter the organization’s premises, and restrict or deny the access to anyone else . However, this control is not the best way because it may not be foolproof or reliable to prevent or detect the social engineering attacks, especially if the attackers are able to steal, forge, or clone the security access badges . References =
1: What is Social Engineering? | Types & Examples of Social Engineering Attacks1
2: Social Engineering: What It Is and How to Prevent It | Digital Guardian2
3: What is physical Social Engineering and why is it important? - Integrity3603
4: What Is Tailgating (Piggybacking) In Cyber Security? - Wlan Labs4
5: What Is Security Awareness Training and Why Is It Important? - Kaspersky5
6: Security Awareness Training - Cybersecurity Education Online | Proofpoint US6
7: Security Guard - Wikipedia7
8: Security Guard Services - Allied Universal8
Security Camera - Wikipedia
Security Camera Systems - The Home Depot
Access Badge - Wikipedia
Access Control Systems - HID Global
Which of the following is MOST helpful in determining the effectiveness of an organization's IT risk mitigation efforts?
Assigning identification dates for risk scenarios in the risk register
Updating impact assessments for risk scenario
Verifying whether risk action plans have been completed
Reviewing key risk indicators (KRIS)
Key risk indicators (KRIs) are metrics that provide information about the level of exposure to a specific risk or a group of risks.
Reviewing KRIs is the most helpful way to determine the effectiveness of an organization’s IT risk mitigation efforts. This means that the organization monitors and evaluates the actual results and outcomes of the risk responses, compares them with the risk appetite and tolerance of the organization, identifies any deviations or breaches that may require attention or action, and reports them to the appropriate parties for decision making or improvement actions.
The other options are not the most helpful ways to determine the effectiveness of an organization’s IT risk mitigation efforts. They are either secondary or not essential for risk management.
The references for this answer are:
Risk IT Framework, page 15
Information Technology & Security, page 9
Risk Scenarios Starter Pack, page 7
Which of the following BEST indicates effective information security incident management?
Monthly trend of information security-related incidents
Average time to identify critical information security incidents
Frequency of information security incident response plan testing
Percentage of high-risk security incidents
The average time to identify critical information security incidents is the best indicator of effective information security incident management, as it measures how quickly the organization can detect and respond to the most severe threats to its information assets. The faster the organization can identify critical incidents, the lower the potential impact and damage they can cause. The average time to identify critical incidents also reflects the efficiency and accuracy of the monitoring and reporting mechanisms, as well as the awareness and training of the staff and stakeholders. The other options are not the best indicators of effective information security incident management, as they do not directly measure the performance or quality of the incident response process. The monthly trend of information security-related incidents may show the frequency or severity of the incidents, but not how well they are managed. The frequency of information security incident response plan testing may show the preparedness or maturity of the organization, but not the actual effectiveness of the plan. The percentage of high-risk security incidents may show the risk exposure or appetite of the organization, but not the risk mitigationor treatment. References = 7 Types of Information Security Incidents and How to Respond; Annex A.16: Information Security Incident Management - ISMS.online; CISM Isaca Exam Questions and Answers - CertLibrary.com
Which of the following should be the risk practitioner s PRIMARY focus when determining whether controls are adequate to mitigate risk?
Sensitivity analysis
Level of residual risk
Cost-benefit analysis
Risk appetite
The risk practitioner’s primary focus when determining whether controls are adequate to mitigate risk should be the level of residual risk, because this indicates the amount and type of risk that remains after applying the controls, and whether it is acceptable or not. Residual risk is the risk that is left over after the risk responseactions have been taken, such as implementing or improving controls. Controls are the measures or actions that are designed and performed to reduce the likelihood and/or impact of a risk event, or to exploit the opportunities that a risk event may create. The adequacy of controls to mitigate risk depends on how well they address the root causes or sources of the risk, and how effectively and efficiently they reduce the risk exposure and value. The level of residual risk reflects the adequacy of controls to mitigate risk, as it shows the gap between the inherent risk and the actual risk, and whether it is within the organization’s risk appetite and tolerance. The risk practitioner should focus on the level of residual risk when determining whether controls are adequate to mitigate risk, as it helps to evaluate and compare the benefits and costs of the controls, and to decide on the best risk response strategy, such as accepting, avoiding, transferring, or further reducing the risk. The other options are less important or relevant to focus on when determining whether controls are adequate to mitigate risk. Sensitivity analysis is a technique that measures how the risk value changes when one or more input variables are changed, such as the probability, impact, or control effectiveness. Sensitivity analysis can help to identify and prioritize the most influential or critical variables that affect the risk value, and to test the robustness or reliability of the risk assessment. However, sensitivity analysis does not directly indicate the adequacy of controls to mitigate risk, as it does not measure the level of residual risk or the risk acceptance criteria. Cost-benefit analysis is a technique that compares the expected benefits and costs of a control or a risk response action, and determines whether it is worthwhile or not. Cost-benefit analysis can help to justify and optimize the investment or resource allocation for the control or the risk response action, and to ensure that it is aligned with the organization’s objectives and value. However, cost-benefit analysis does not directly indicate the adequacy of controls to mitigate risk, as it does not measure the level of residual risk or the risk acceptance criteria. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite can help to define and communicate the organization’s risk preferences and boundaries, and to guide the risk decision-making and behavior. However, risk appetite does not directly indicate the adequacy of controls to mitigate risk, as it does not measure the level of residual risk or the actual risk performance. References = Risk IT Framework, ISACA, 2022, p. 131
Which of the following MUST be captured in a risk treatment plan?
Risk owner
Senior management
Risk register details
Risk financial impact
A risk treatment plan (sometimes called a risk response plan) describes how selected risk treatments will be implemented, by whom, and by when. For the plan to be actionable and enforceable, every significant risk and its treatment must have a clearly assigned risk owner.
CRISC guidance emphasizes that:
Accountability for risk treatment lies with the risk owner.
A risk treatment plan primarily provides treatment for identified risk that exceeds risk tolerance and should specify responsibility for implementing the chosen risk treatment.
Ensuring accountability and ownership is critical for the effectiveness of the risk management program.
While items such as financial impact and risk register references are useful supporting information, the one element that must be present for each treated risk is the person or role responsible for making sure the treatment is implemented and monitored.
Therefore:
A. Risk owner — REQUIRED in every risk treatment plan entry.
B. “Senior management” is too generic; they may approve the plan but are not always the specific treatment owners.
C. “Risk register details” are normally linked to or referenced, but they are not the key must-have field for effective execution.
D. “Risk financial impact” is important for prioritization and cost–benefit analysis, but without an owner, nothing guarantees action.
This is consistent with CRISC’s treatment-plan guidance that risk treatment plans “primarily specify the responsibility for implementing the chosen risk treatment and provide treatment for identified risk that exceeds risk tolerance.”
Prudent business practice requires that risk appetite not exceed:
inherent risk.
risk tolerance.
risk capacity.
residual risk.
Risk appetite is the amount and type of risk that an organization is willing to accept in order to achieve its objectives. Risk appetite reflects the organization’s risk attitude and its willingness to take on risk in specific scenarios. Risk appetite is usually expressed in a qualitative statement approved by the board of directors1.
Risk capacity is the maximum amount of risk that an organization can responsibly take on without jeopardizing its financial stability or other key objectives. Risk capacity is determined by objective factors like income, assets, liabilities, debts, insurance coverage, dependents, and time horizon. Risk capacity is usually expressed in a quantitative measure that sets the limit of how much risk the organization can handle2.
Prudent business practice requires that risk appetite not exceed risk capacity, because this would mean that the organization is taking on more risk than it can afford or sustain. If the risk appetiteis higher than the risk capacity, the organization may face serious consequences such as insolvency, bankruptcy, reputational damage, legal liability, or regulatory sanctions. Therefore, the organization should align its risk appetite with its risk capacity, and ensure that its risk exposure is within its risk tolerance3.
The other options are not correct. Inherent risk is the level of risk that exists in the absence of controls or mitigations. It is the natural level of risk inherent in a process or activity. Residual risk is the level of riskthat remains after the controls or mitigations have been applied. It is the remaining risk after the risk response has been implemented. Risk tolerance is the acceptable variation in the outcomes related to specific objectives or risks. It is the range of risk exposure that the organization is prepared to accept4. None of these concepts are directly comparable torisk appetite, and none of them represent the limit of how much risk the organization can take on. References =
Risk Appetite vs. Risk Tolerance: What is the Difference? - ISACA
What Is the Difference Between Risk Tolerance and Risk Capacity? - Investopedia
Risk Management: Understanding Risk Capacity, Appetite, and Tolerance - Consulting Edge
[CRISC Review Manual, 7th Edition]
Which of the following is MOST helpful in providing a high-level overview of current IT risk severity*?
Risk mitigation plans
heat map
Risk appetite statement
Key risk indicators (KRls)
A heat map is a graphical tool that displays the level of risk severity for various risk scenarios or categories using different colors, shapes, or sizes. A heat map is most helpful in providing a high-level overview of current IT risk severity, as it can show the relative importance and urgency of the risks, and highlight the areas that require attention or action. A heat map can also help to communicate the risk information to the stakeholders, and facilitate the risk prioritization and decision making. References = 5
Which of the following scenarios represents a threat?
Connecting a laptop to a free, open, wireless access point (hotspot)
Visitors not signing in as per policy
Storing corporate data in unencrypted form on a laptop
A virus transmitted on a USB thumb drive
A virus transmitted on a USB thumb drive is a scenario that represents a threat, as it involves a malicious or harmful event that could compromise the confidentiality, integrity, or availability of an information system. A virus is a type of malware that can infect and damage files, programs, or devices by replicating itself and spreading to other systems or networks. A USB thumb drive is a portable storage device that can be used to transfer data between computers or devices. Avirus transmitted on a USB thumb drive can occur when a user inserts an infected USB thumb drive into a computer or device, or when a user downloads or copies an infected file from a USB thumb drive to a computer or device. A virus transmitted on a USB thumb drive can pose a serious risk to the information system, as it can corrupt or delete data, disrupt or degrade performance, steal or leak information, or allow unauthorized access or control.
The other options are not scenarios that represent a threat, but rather vulnerabilities or weaknesses that could increase the likelihood or impact of a threat. Connecting a laptop to a free, open, wireless access point (hotspot) is a vulnerability, as it exposes the laptop to potential eavesdropping, interception, or manipulation by malicious actors on the same network. Visitorsnot signing in as per policy is a vulnerability, as it creates a gap in the physical security and access control of the premises, and could allow unauthorized or malicious visitors to enter or access sensitive areas or assets. Storing corporate data in unencrypted form on a laptop is a vulnerability, as it reduces the protection and security of the data, and could enable unauthorized or malicious access, disclosure, or modification of the data in case of loss, theft, or compromise of the laptop. References = What is a Computer Virus? | McAfee, What is a USB Flash Drive? | Kingston Technology, Threats, Vulnerabilities, and Exploits – oh my!
Which of the following provides the BEST level of assurance to an organization that its vendors' controls are effective?
Control matrix documentation
Vendor security reports
Service Level Agreement (SLA)
An independent third-party audit
Independent third-party audits provide an objective review of a vendor’s control environment. They are often formalized in reports such as SOC 2 or ISO audits, giving the organization the highest level of assurance about the effectiveness of vendor controls.
Which of the following is the MOST important consideration when communicating the risk associated with technology end-of-life to business owners?
Cost and benefit
Security and availability
Maintainability and reliability
Performance and productivity
The most important consideration when communicating the risk associated with technology end-of-life to business owners is the cost and benefit of the risk response options. Technology end-of-life is the situation when a technology product or service is no longer supported by the vendor or manufacturer, and may pose security, compatibility, or performance issues. The risk practitioner should communicate the cost and benefit of the possible risk responses, such as replacing, upgrading, or maintaining the technology, to the business owners, and help them to make informed and rational decisions. Security and availability, maintainability and reliability, and performance and productivity are other possible considerations, but they are not as important as the cost and benefit. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 97.
Automated code reviews to reduce the risk associated with web applications are MOST effective when performed:
throughout development
during pre-production testing
in the design phase
once in the production environment
Performing automated code reviews throughout the development lifecycle allows early detection and remediation of vulnerabilities. This shift-left approach reduces the cost and impact of fixing issues later and improves overall code quality and security.
Which of the following should a risk practitioner do FIRST when an organization decides to use a cloud service?
Review the vendor selection process and vetting criteria.
Assess whether use of service falls within risk tolerance thresholds.
Establish service level agreements (SLAs) with the vendor.
Check the contract for appropriate security risk and control provisions.
According to the CRISC EXAM TOPIC 2 LONG Flashcards, the first thing that a risk practitioner should do when an organization decides to use a cloud service is to review the vendor selection process and vetting criteria. This is because the vendor selection process and vetting criteria are essential steps to ensure that the cloud service provider meets the organization’s requirements and expectations, and that the risks associated with the cloud service are identified and managed. By reviewing the vendor selection process and vetting criteria, the risk practitioner can evaluate the quality, reliability, security, and compliance of the cloud service provider, and determine if the cloud service is suitable and beneficial for the organization. The risk practitioner can also identify any gaps or weaknesses in the vendor selection process and vetting criteria, and recommend improvements or alternatives accordingly. References = CRISC EXAM TOPIC 2 LONG Flashcards
An organization learns of a new ransomware attack affecting organizations worldwide. Which of the following should be done FIRST to reduce the likelihood of infection from the attack?
Identify systems that are vulnerable to being exploited by the attack.
Confirm with the antivirus solution vendor whether the next update will detect the attack.
Verify the data backup process and confirm which backups are the most recent ones available.
Obtain approval for funding to purchase a cyber insurance plan.
The first step to reduce the likelihood of infection from the attack is to identify systems that are vulnerable to being exploited by the attack. This would help the organization to assess the scope and severity of the risk, and to prioritize the systems that need immediate protection. Identifying systems that are vulnerable to being exploited by the attack would also help the organization to apply the appropriate patches, updates, or configurations to prevent or mitigate the attack, and to isolate or disconnect the systems that are already infected or compromised. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.2, page 60123
Which of the following BEST enables an organization to determine whether external emerging risk factors will impact the organization's risk profile?
Control identification and mitigation
Adoption of a compliance-based approach
Prevention and detection techniques
Scenario analysis and stress testing
Scenario analysis and stress testing are the best methods to enable an organization to determine whether external emerging risk factors will impact the organization’s risk profile, as they help to simulate and evaluate the potential outcomes and effects of various risk events and scenarios on the enterprise’s objectives and operations. Scenario analysis and stress testing can help to identify and assess the impact of external emerging risk factors, such as changes in the market, technology, regulation, or environment, and to measure the resilience and preparedness oftheenterprise to cope with these factors. Control identification and mitigation, adoption of a compliance-based approach, and prevention and detection techniques are not the best methods to enable an organization to determine whether external emerging risk factors will impact the organization’s risk profile, as they do not help to simulate and evaluate the potential outcomes and effects of various risk events and scenarios, but rather to manage and monitor the existing or known risks. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, question 223.
The acceptance of control costs that exceed risk exposure is MOST likely an example of:
low risk tolerance.
corporate culture misalignment.
corporate culture alignment.
high risk tolerance
Corporate culture is the set of values, beliefs, and norms that shape the behavior and attitude of an organization and its people. Corporate culture alignment is the degree of consistency and compatibility between the corporate culture and the organization’s vision, mission, strategy, andobjectives. Corporate culture misalignment is the situation where the corporate culture is not aligned with the organization’s goals and expectations, and may hinder or undermine the achievement of those goals. The acceptance of control costs that exceed risk exposure is most likely an example of corporate culture misalignment, as it indicates that the organization is not following a rational and optimal approach to risk management. The organization is spending more resources on controlling risks than the potential benefits or losses that the risks entail, which may result in inefficiency, waste, or opportunity cost. The organization may also be overemphasizing the importance of risk avoidance or mitigation, and neglecting the potential value creation or innovation that may arise from taking or accepting some risks. The other options are not the best answers, as they do not explain the situation of accepting control costs that exceed risk exposure. Low risk tolerance is the degree of variation from the risk appetite that the organization is not willing to accept. Low risk tolerance may lead to excessive or unnecessary controls, but it does not necessarily mean that the control costs exceed the riskexposure. High risk tolerance is the degree of variation from the risk appetite that the organization is willing to accept. High risk tolerance may lead to insufficient or ineffective controls, but it does not imply that the control costs exceed the risk exposure. Corporate culture alignment is the situation where the corporate culture is aligned with the organization’s goals and expectations, and supports and facilitates the achievement of those goals. Corporate culture alignment would not result inaccepting control costs thatexceed risk exposure, as it would imply a balanced and rational approach to risk management. References = CRISC Review Manual, pages 22-231; CRISC Review Questions, Answers & Explanations Manual, page 812
Which of the following is the BEST key performance indicator (KPI) for a server patch management process?
The percentage of servers with allowed patching exceptions
The number of servers with local credentials to install patches
The percentage of servers patched within required service level agreements
The number of servers running the software patching service
This KPI measures how well the server patch management process meets the agreed-upon standards and expectations for timeliness, quality, and security. It reflects the efficiency and effectiveness of the patch deployment and the compliance with the patch policy. It also helps to identify and address any issues or delays that may affect the patching performance.
References
•Patch Management KPI Metrics - Motadata
•KPI Examples for Patch and Vulnerability Management - Heimdal Security
•Measuring the Effectiveness of Your Patch Management Strategy - Automox
When testing the security of an IT system, il is MOST important to ensure that;
tests are conducted after business hours.
operators are unaware of the test.
external experts execute the test.
agreement is obtained from stakeholders.
According to the CRISC Review Manual1, stakeholders are the individuals or groups that have an interest or stake in the outcome of the IT system and its risks. Stakeholders include the system owners, users, operators, developers, managers, auditors, regulators, and customers. It is most important to ensure that agreement is obtained from stakeholders when testing the security of an IT system, as this helps to define the scope, objectives, and expectations of the test, and to obtain the necessary authorization, support, and resources for the test. Agreement from stakeholders also helps to avoid any conflicts, disruptions, or misunderstandings that may arise during or after the test, and to ensure the validity and acceptance of the test results and recommendations. References = CRISC Review Manual1, page 198, 224.
Which of the following is MOST helpful when determining whether a system security control is effective?
Control standard operating procedures
Latest security assessment
Current security threat report
Updated risk register
Thelatest security assessmentprovides a detailed evaluation of the control’s performance and identifies gaps or weaknesses. This is critical for determining the effectiveness of a system security control in mitigating threats.
Deviation from a mitigation action plan's completion date should be determined by which of the following?
Change management as determined by a change control board
Benchmarking analysis with similar completed projects
Project governance criteria as determined by the project office
The risk owner as determined by risk management processes
Deviation from a mitigation action plan’s completion date should be determined by the risk owner as determined by risk management processes, because the risk owner is the person or entity who has the accountability and authority to manage the risk and its associated mitigation actions. The risk owner should monitor and report the progress and status of the mitigation action plan, and determine if there is any deviation from the expected completion date, based on the risk management processes and criteria. The other options are not the ones who should determine the deviation, because:
Option A: Change management as determined by a change control board is a process that ensures that any changes to the project scope, schedule, cost, or quality are controlled and approved, but it does not determine the deviation from the mitigation action plan’s completion date, which is a risk management activity.
Option B: Benchmarking analysis with similar completed projects is a technique that compares the performance and practices of the current project with those of similar or successful projects, but it does not determine the deviation from the mitigation action plan’s completion date, which is a risk management activity.
Option C: Project governance criteria as determined by the project office is a set of rules and standards that define the roles, responsibilities, and authority of the project stakeholders, but it does notdetermine the deviation from the mitigation action plan’s completion date, which is a risk management activity. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 122.
How does an organization benefit by purchasing cyber theft insurance?
It decreases the amount of organizational loss if risk events occur.
It justifies the acceptance of risk associated with cyber theft events.
It transfers risk ownership along with associated liabilities to a third party.
It decreases the likelihood of risk events occurring.
Which of the following is the MAIN benefit of involving stakeholders in the selection of key risk indicators (KRIs)?
Improving risk awareness
Obtaining buy-in from risk owners
Leveraging existing metrics
Optimizing risk treatment decisions
The main benefit of involving stakeholders in the selection of key risk indicators (KRIs) is improving risk awareness, as it helps to communicate the risk exposure, appetite, and tolerance of the organization to the relevant parties. KRIs are metrics that provide information on the level of exposure to a given operational risk1. By involving stakeholders in the selection of KRIs, the risk practitioner can ensure that the KRIs are aligned with the stakeholder expectations, needs, and objectives, and that they reflect the most significant risks that affect the organization. This also helps to foster a risk culture and a shared understanding of risk among the stakeholders, which can enhance the risk management process and performance. The other options are not the main benefit of involving stakeholders in the selection of KRIs, although they may be some of the outcomes or advantages of doing so. Obtaining buy-in from risk owners, leveraging existing metrics, and optimizing risk treatment decisions are all important aspects of risk management, but they are not the primary reason for involving stakeholders in the selection of KRIs. References = Key Risk Indicators; Key Risk Indicators: A Practical Guide; The 10 Types of Stakeholders That You Meet in Business; What are Stakeholders? Stakeholder Definition | ASQ
Risk mitigation is MOST effective when which of the following is optimized?
Operational risk
Residual risk
Inherent risk
Regulatory risk
Risk mitigation is most effective when the residual risk is optimized, as it means that the risk exposure and impact have been reduced to the level that is aligned with the risk tolerance and appetite of the organization, and that the risk response is cost-effective and optimal. The other options are not the factors that determine the effectiveness of risk mitigation, as they are more related to the types or sources of risk, respectively, rather than the level or outcome of risk. References = CRISC Review Manual, 7th Edition, page 111.
Risk acceptance of an exception to a security control would MOST likely be justified when:
automation cannot be applied to the control
business benefits exceed the loss exposure.
the end-user license agreement has expired.
the control is difficult to enforce in practice.
The most likely justification for risk acceptance of an exception to a security control is when the business benefits exceed the loss exposure. Risk acceptance is a risk response strategy that involves acknowledging and tolerating the risk, without taking any action to reduce or transfer the risk. An exception to a security control is a deviation or non-compliance from the established security policy or standard, due to a valid business reason or circumstance. Risk acceptance of an exception to a security control may be justified when the business benefits exceed the loss exposure, which means that the value or advantage of the exception outweighs the potential cost or harm of the risk. For example, an exception to a security control may enable faster or easier access to the system or data, which may improve the productivity, efficiency, or satisfaction of the users or customers, and generate more revenue or profit for the business. The business benefits of the exception may exceed the loss exposure of the risk, which may be low or negligible, or may be mitigated by other controls or factors. Therefore, risk acceptance of an exception to a security control may be a reasonable and rational decision, based on the cost-benefit analysis of the exception and the risk. Automation cannot be applied to the control, the end-user license agreement has expired, and the control is difficult to enforce in practice are not the most likely justifications for risk acceptance of an exception to a security control, as they are either irrelevant or insufficient reasons, and they do not consider the business benefits or the loss exposure of the exception and the risk. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.
An enterprise has taken delivery of software patches that address vulnerabilities in its core business software. Prior to implementation, which of the following is the MOST important task to be performed?
Assess the impact of applying the patches on the production environment.
Survey other enterprises regarding their experiences with applying these patches.
Seek information from the software vendor to enable effective application of the patches.
Determine in advance an off-peak period to apply the patches.
Assessing the impact of applying the patches on the production environment is the most important task to be performed prior to implementation, because it helps to identify and mitigate any potential risks or issues that may arise from the patching process. Patching is a process ofapplying updates or fixes to software or hardware to address vulnerabilities, bugs, or performance issues. Patching is essential for maintaining the security and functionality of IT systems, but it also introduces the risk of introducing new problems or breaking existing features. Therefore, before applying patches, the organization should assess the impact of the patches on the production environment, such as compatibility, performance, availability, functionality, and security. Surveying other enterprises regarding their experiences with applying these patches, seeking information from the software vendor to enable effective application of the patches, and determining in advance an off-peak period to apply the patches are all helpful tasks to be performed prior to implementation, but they are not the most important task, as they do not directly address the impact of the patches on the production environment. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.2, page 211
Which of the following occurs during the implementation phase of the system development life cycle (SDLC)?
Evaluation of updated coding into production
Collaboration with stakeholders to gather system requirements
Development of architectural designs based on system requirements
Formal authorization for deploying the system into production
In the SDLC process, the implementation phase culminates with formal authorization to move the system into production. CRISC emphasizes that this phase includes system testing, training, data migration, and readiness assessments. The final output is a formal “go-live” approval. Requirements gathering occurs in the requirements phase, and architectural design belongs to the design phase. Evaluating code updates is part of testing but does not represent the final governance checkpoint. Therefore, the defining characteristic of the implementation phase is the formal approval to deploy the solution into the operational environment.
Which of the following is the BEST approach for determining whether a risk action plan is effective?
Comparing the remediation cost against budget
Assessing changes in residual risk
Assessing the inherent risk
Monitoring changes of key performance indicators(KPIs)
According to the CRISC Review Manual (Digital Version), assessing changes in residual risk is the best approach for determining whether a risk action plan is effective, as it measures the impact and value of the risk response actions and controls on the risk level. Residual risk is the risk that remains after the risk response actions and controls have been implemented. Assessing changes in residual risk helps to:
Evaluate the extent to which the risk response actions and controls have reduced the likelihood and/or impact of the risk to an acceptable level
Identify and report any deviations, errors, or weaknesses in the risk response actions and controls and their performance
Recommend and implement corrective actions or improvement measures to address any issues or deficiencies in the risk response actions and controls
Monitor and measure the effectiveness and efficiency of the risk response actions and controls and their alignment with the organization’s risk appetite and risk tolerance
Update the risk register and the risk treatment plan to reflect the current risk status and the residual risk levels
References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.2: Risk Response Process, pp. 161-1621
A chief information officer (CIO) has identified risk associated with shadow systems being maintained by business units to address specific functionality gaps in the organization'senterprise resource planning (ERP) system. What is the BEST way to reduce this risk going forward?
Align applications to business processes.
Implement an enterprise architecture (EA).
Define the software development life cycle (SDLC).
Define enterprise-wide system procurement requirements.
Shadow systems are IT systems, solutions, devices, or technologies used within an organization without the knowledge and approval of the corporate IT department1. They are often the result ofemployees trying to address specific functionality gaps in the organization’s official systems, such as the ERP system. However, shadow systems can pose significant risks to the organization, such as:
Data security and privacy breaches, as shadow systems may not comply with the organization’s security policies and standards, or may expose sensitive data to unauthorized parties2.
Data quality and integrity issues, as shadow systems may not synchronize or integrate with the organization’s official systems, or may create data inconsistencies or redundancies3.
Compliance and regulatory violations, as shadow systems may not adhere to the organization’s legal or contractual obligations, or may create audit or reporting challenges4.
Cost and resource inefficiencies, as shadow systems may duplicate or conflict with the organization’s official systems, or may consume more IT resources than necessary5.
The best way to reduce the risk associated with shadow systems is to implement an enterprise architecture (EA), which is a comprehensive framework that defines the structure, processes, principles, and standards of the organization’s IT environment6. By implementing an EA, the organization can:
Align the IT systems with the organization’s goals and strategy, and ensure that they support the business needs and requirements6.
Establish a governance structure and process for IT decision making, and ensure that all IT systems are approved, monitored, and controlled by the IT department7.
Enhance the communication and collaboration between the IT department and the business units, and ensure that the IT systems meet the expectations and preferences of the end users5.
Optimize the performance and efficiency of the IT systems, and ensure that they are scalable, flexible, and interoperable6.
References =
Shadow IT: What Are the Risks and How Can You Mitigate Them? - Ekran System
How to Reduce Risks of Shadow IT by Applying Governance to Public Clouds – BMC Software | Blogs
What is shadow IT? - Article | SailPoint
The Risks of Shadow IT and How to Avoid Them | SiteSpect
Start reducing your organization’s Shadow IT risk in 3 steps
What is enterprise architecture (EA)? - Definition from WhatIs.com
Enterprise Architecture Governance - CIO Wiki
A rule-based data loss prevention {DLP) tool has recently been implemented to reduce the risk of sensitive data leakage. Which of the following is MOST likely to change as a result of this implementation?
Risk likelihood
Risk velocity
Risk appetite
Risk impact
A rule-based data loss prevention (DLP) tool is a software solution that identifies and helps prevent unsafe or inappropriate sharing, transfer, or use of sensitive data. It can help an organization monitor and protect sensitive information across on-premises systems, cloud-based locations, and endpoint devices. It can also help an organization comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR). A rule-based DLP tool works by comparing content to the organization’s DLP policy, which defines how the organization labels, shares, and protects data without exposing it to unauthorized users. The tool can then apply protective actions such as encryption, access restrictions, and alerts. As a result of implementing a rule-based DLP tool, the most likely change is the reduction of risk likelihood, which is the probability of a risk event occurring. By detecting and preventing data breaches, exfiltration, or unwanted destruction of sensitive data, a rule-based DLP tool can lower the chance of such incidents happening and thus decrease the risk likelihood. The other options are less likely to change as a result of implementing a rule-based DLP tool. Risk velocity is the speed at which a risk event impacts an organization, which depends on factors such as the nature of the threat, the response time, and the recovery process. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives, which depends on factors such as the organization’s culture, strategy, and stakeholder expectations. Risk impact is the potential loss or damage that a risk event can cause to an organization, which depends on factors such as the severity of the incident, the extent of theexposure, andthe resilience of the organization. While a rule-based DLP tool may have some influence on these factors, it is not the primary driver of change for them. References = Risk IT Framework, ISACA, 2022, p. 13
An insurance company handling sensitive and personal information from its customers receives a large volume of telephone requests and electronic communications daily. Which of the following
is MOST important to include in a risk awareness training session for the customer service department?
Archiving sensitive information
Understanding the incident management process
Identifying social engineering attacks
Understanding the importance of using a secure password
Social engineering attacks are attempts to manipulate or deceive people into revealing confidential or personal information, such as passwords, account numbers, or security codes. Customer service representatives are often targeted by social engineering attacks, as they have access to sensitive customer data and may be pressured to provide quick and satisfactory service. Therefore, it is most important to include in a risk awareness training session for the customer service department how to identify and prevent social engineering attacks, such as phishing, vishing, baiting, or impersonation.
References
•The role of customer service in cybersecurity - Security Intelligence
•How to Improve Risk Awareness in the Workplace [+ Template] - AlertMedia
•Top 4 Risks For Customer Service Teams | Resolver
An organization recently implemented new technologies that enable the use of robotic process automation. Which of the following is MOST important to reassess?
Risk profile
Risk tolerance
Risk capacity
Risk appetite
The risk profile is the most important thing to reassess when an organization implements new technologies that enable the use of robotic process automation (RPA). The risk profile is a comprehensive and dynamic view of the organization’s risks, their ratings, responses, and status. RPA can introduce new risks or change the existing risks related to the organization’s objectives, operations, and performance. For example, RPA can create risks such as system failures, databreaches, compliance violations, human errors, or ethical dilemmas. Therefore, the organization should reassess its risk profile to identify, assess, treat, monitor, and review the risks associated with RPA, and to ensure that the risk management strategy is aligned with the business needs and expectations.
A risk practitioner observes that the fraud detection controls in an online payment system do not perform as expected. Which of the following will MOST likely change as a result?
Impact
Residual risk
Inherent risk
Risk appetite
Residual risk is the amount of risk that remains after the implementation of risk mitigation controls. If the fraud detection controls in an online payment system do not perform as expected, the residual risk will most likely change as a result, because the controls will not be able toreduce the impact or likelihood of the fraud risk as intended. The residual risk may increase or decrease depending on the performance of the controls, and the risk practitioner may need to adjust the risk response strategy accordingly. The other options are not as likely to change as the residual risk, because they are not directly affected by the performance of the controls, but rather depend on other factors, such as the source of the risk, the organization’s objectives, or the external environment, as explained below:
A. Impact is the extent or magnitude of the harm or loss caused by a risk. The impact of the fraud risk in an online payment system may not change as a result of the controls’ performance, becausethe impact is determined by the potential consequences of the fraud, such as financial losses, reputational damage, or legal liabilities, which are independent of the controls.
C. Inherent risk is the amount of risk that exists before the implementation of any risk mitigation controls. The inherent risk of the fraud risk in an online payment system may not change as a result of the controls’ performance, because the inherent risk is determined by the nature and characteristics of the risk, such as the type, source, or frequency of the fraud, which are independent of the controls.
D. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. The risk appetite of the organization may not change as a result of the controls’ performance, because the risk appetite is determined by the organization’s strategy, culture, and values, which are independent of the controls. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.1.1, page 32. What is Residual Risk? Definition, Examples, and More, Residual Risk: Definition, Formula & Management - Video & Lesson Transcript | Study.com, Residual Risk: What It Is and How to Manage It
A bank recently incorporated blockchain technology with the potential to impact known risk within the organization. Which of the following is the risk practitioner's BEST course of action?
reflect the results of risk assessments.
be available to all stakeholders.
effectively support a business maturity model.
be reviewed by the IT steering committee.
The PRIMARY reason for communicating risk assessment results to data owners is to enable the:
design of appropriate controls.
industry benchmarking of controls.
prioritization of response efforts.
classification of information assets.
Understanding the Question:
The question focuses on the primary reason for communicating risk assessment results to data owners.
Analyzing the Options:
A. Design of appropriate controls:This is important but not the primary reason for communication.
B. Industry benchmarking of controls:This is secondary to the main goal of communicating risk.
C. Prioritization of response efforts:This enables data owners to allocate resources and address the most critical risks first.
D. Classification of information assets:This is typically part of the initial risk assessment process, not the main communication goal.
Communication of Risk Assessment Results:Ensuring data owners understand the results of risk assessments allows them to make informed decisions on where to focus their efforts.
Prioritization:Data owners can prioritize their actions based on the assessed risk levels, ensuring that resources are allocated efficiently to mitigate the most significant risks.
Implementing which of the following will BEST help ensure that systems comply with an established baseline before deployment?
Vulnerability scanning
Continuous monitoring and alerting
Configuration management
Access controls and active logging
Configuration management is a process that establishes and maintains the consistency and integrity of the IT systems and applications throughout their lifecycle. Configuration management involves identifying, documenting, controlling, and auditing the configuration items, such as hardware, software, data, or services, that comprise the IT systems and applications. Configuration management also involves establishing and enforcing the configuration baselines, which are the approved and authorized states of the configuration items. Implementing configuration management will best help ensure that systems comply with an established baseline before deployment, as it will enable the enterprise to verify that the systems meet the specified requirements, standards, and policies, and to detect and correct any deviations or discrepancies. The other options are not as effective as configuration management, as they involve different aspects or outcomes of the IT systems and applications:
Vulnerability scanning is a process that identifies and analyzes the weaknesses or gaps in the IT systems and applications that could be exploited by threats. Vulnerability scanning helps to assessthe security and compliance of the systems, but it does not ensure that the systems comply with an established baseline before deployment, as it may not cover all the aspects or components of the systems, or may not reflect the latest changes or updates of the systems.
Continuous monitoring and alerting is a process that tracks and reports the performance and status of the IT systems and applications on an ongoing basis. Continuous monitoring and alerting helps to identify and respond to any issues or incidents that affect the availability, integrity, or confidentiality of the systems, but it does not ensure that the systems comply with an established baseline before deployment, as it may not prevent or detect the unauthorized or unintended changes or modifications of the systems, or may not provide sufficient information or evidence to verify the compliance of the systems.
Access controls and active logging are processes that restrict and record the access and activities of the users or entities on the IT systems and applications. Access controls and active logging help to protect and audit the IT systems and applications, but they do not ensure that the systems comply with an established baseline before deployment, as they may not address the configuration or quality issues of the systems, or may not be consistent or comprehensive across the systems. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1.1, pp. 156-157.
Several vulnerabilities have been identified in an organization’s core financial systems. Which of the following would be the risk practitioner’s BEST course of action?
Evaluate the associated risk.
Determine the cost of remediation.
Initiate the incident response plan.
Remediate the vulnerabilities.
Comprehensive and Detailed Explanation (aligned to ISACA CRISC guidance)
When vulnerabilities are discovered, the CRISC approach requires first understanding the risk those vulnerabilities represent before deciding on actions. Evaluating the associated risk means analyzing the likelihood that the vulnerabilities will be exploited and the potential impact on financial reporting, confidentiality, integrity, and availability of core systems. Only after this analysis can the risk practitioner prioritize which vulnerabilities to address, decide on appropriate treatment options, and determine whether remediation is cost-effective and aligned to risk appetite. Immediately remediating without assessment may misallocate resources or disrupt critical services. Initiating incident response is appropriate when an actual incident or compromise is detected, not merely the existence of vulnerabilities. Estimating remediation cost is important but comes after understanding the significance of the risk.
A risk practitioner is organizing risk awareness training for senior management. Which of the following is the MOST important topic to cover in the training session?
The organization's strategic risk management projects
Senior management roles and responsibilities
The organizations risk appetite and tolerance
Senior management allocation of risk management resources
The organization’s risk appetite and tolerance are the most important topics to cover in a risk awareness training for senior management. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk tolerance is the level of variation from the risk appetite that the organization is prepared to accept. Senior management plays a key role in defining and communicating the risk appetite and tolerance, as well asensuring that they are aligned with the organization’s strategy, culture, and values. By covering these topics in the training session, the risk practitioner can help senior management understand and articulate the risk preferences and boundaries of the organization, as well as monitor andadjust them as needed. The other options are not the most important topics to cover in a risk awareness training for senior management, although they may be relevant and useful. The organization’s strategic risk management projects are specific initiatives or activities that aim to identify, assess, and treat risks that may affect the organization’s objectives. Senior management roles and responsibilities are the duties and expectations that senior management has in relation to risk management, such as providing leadership, oversight, and support. Senior management allocation of risk management resources is the process of assigning and prioritizing the human, financial, and technical resources that are needed to implement and maintain risk management activities. These topics are more operational and tactical than strategic and may vary depending on the context and scope of the risk management function. References = CRISC Review Manual, pages 40-411; CRISC Review Questions, Answers & Explanations Manual, page 732
A control process has been implemented in response to a new regulatory requirement, but has significantly reduced productivity. Which of the following is the BEST way to resolve this concern?
Absorb the loss in productivity.
Request a waiver to the requirements.
Escalate the issue to senior management
Remove the control to accommodate business objectives.
The best way to resolve the concern where a control process has been implemented in response to a new regulatory requirement, but has significantly reduced productivity, is to escalate the issue to senior management. Senior management is the highest level of authority and responsibility in the organization, and they are responsible for setting the strategic direction, objectives, and risk appetite of the organization. Senior management should also oversee the risk management process, and ensure that the controls are aligned with the organization’s goals and values. Escalating the issue to senior management can help to find a balance between complying with the regulatory requirement and maintaining the productivity of the organization. The other options are not as effective or desirable as escalating the issue to senior management, because they either ignore the problem, violate the regulation, or compromise the control.
Which of the following is MOST important for a risk practitioner to understand about an organization in order to create an effective risk
awareness program?
Policies and procedures
Structure and culture
Key risk indicators (KRIs) and thresholds
Known threats and vulnerabilities
Which of the following should be the PRIMARY objective of promoting a risk-aware culture within an organization?
Better understanding of the risk appetite
Improving audit results
Enabling risk-based decision making
Increasing process control efficiencies
The primary objective of promoting a risk-aware culture within an organization is enabling risk-based decision making, because this helps the organization to achieve its goals and objectives while managing its risks effectively and efficiently. A risk-aware culture is one where everyone understands the organization’s approach to risk, takes personal responsibility to manage risk in everything they do, and encourages others to follow their example. A risk-aware culture also fosters communication, collaboration, and learning about risk across the organization. By promoting a risk-aware culture, the organization can empower its employees to make informed and balanced decisions that consider both the potential benefits and the potential risks of their actions. This can enhance the organization’s performance, resilience, and competitiveness in a dynamic and uncertain environment. References = Risk IT Framework, ISACA, 2022, p. 17
To mitigate the risk of using a spreadsheet to analyze financial data, IT has engaged a third-party vendor to deploy a standard application to automate the process. Which of the following parties should own the risk associated with calculation errors?
business owner
IT department
Risk manager
Third-party provider
According to the CRISC Review Manual1, the business owner is the person who has the authority and accountability for the achievement of the business objectives and the managementof the associated risks. The business owner is ultimately responsible for ensuring that the IT services and solutions support the business needs and goals, and for accepting or rejecting the residual risks after the implementation of risk responses. Therefore, the business owner should own the risk associated with calculation errors, as they are the ones who will be affected by the potential impact of the errors on the financial data and decisions. References = CRISC Review Manual1, page 194.
A newly hired risk practitioner finds that the risk register has not been updated in the past year. What is the risk practitioner's BEST course of action?
Identify changes in risk factors and initiate risk reviews.
Engage an external consultant to redesign the risk management process.
Outsource the process for updating the risk register.
Implement a process improvement and replace the old risk register.
The best course of action for a newly hired risk practitioner who finds that the risk register has not been updated in the past year is to identify changes in risk factors and initiate risk reviews. This would help the risk practitioner to update the risk register with the current and relevant information on the risks facing the enterprise, such as their sources, drivers, indicators, likelihood, impact, and responses. It would also help the risk practitioner to evaluate the effectiveness of the existing controls, and to identify any new or emerging risks that need to be addressed. Identifying changes in risk factors and initiating risk reviews would enable the risk practitioner to maintain the accuracy and completeness of the risk register, and to provide valuable input for the risk management process. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.1.1, page 2271
Which of the following BEST enables an organization to increase the likelihood of identifying risk associated with unethical employee behavior?
Require a signed agreement by employees to comply with ethics policies
Conduct background checks for new employees
Establish a channel to anonymously report unethical behavior
Implement mandatory ethics training for employees
Anonymous reporting mechanisms (e.g., hotlines, web portals) encourage employees to report unethical behavior without fear of retaliation. This increases visibility into otherwise hidden risks and supports early intervention.
An organization is increasingly concerned about loss of sensitive data and asks the risk practitioner to assess the current risk level. Which of the following should the risk practitioner do FIRST?
Review assignments of data ownership for key assets.
Identify staff who have access to the organization’s sensitive data.
Identify recent and historical incidents involving data loss.
Review the organization's data inventory.
Review Assignments of Data Ownership for Key Assets:
Data Ownership: Ensuring that data ownership is clearly assigned helps establish accountability for data protection. Data owners are responsible for the classification, management, and protection of data.
Baseline Understanding: Reviewing data ownership assignments provides a baseline understanding of who is responsible for sensitive data and ensures that the responsibilities are clearly defined and understood.
Compliance and Control: Proper data ownership ensures that controls are in place and that there is compliance with data protection policies and regulations.
Comparison with Other Options:
Identify Staff Who Have Access to Sensitive Data: This is important but should follow the establishment of clear data ownership to ensure that access controls are appropriately applied.
Identify Recent and Historical Incidents Involving Data Loss: Reviewing incidents helps understand past issues but does not address current data ownership and accountability.
Review the Organization's Data Inventory: While important, a data inventory review is part of understanding data ownership and control but should not be the first step.
Best Practices:
Clear Documentation: Ensure that data ownership is clearly documented and communicated across the organization.
Regular Reviews: Conduct regular reviews of data ownership assignments to ensure they remain accurate and up-to-date.
Training and Awareness: Provide training to data owners on their roles and responsibilities regarding data protection and risk management.
Which of the following will BEST help an organization evaluate the control environment of several third-party vendors?
Review vendors' internal risk assessments covering key risk and controls.
Obtain independent control reports from high-risk vendors.
Review vendors performance metrics on quality and delivery of processes.
Obtain vendor references from third parties.
An organization may rely on third-party vendors to provide some of its IT systems, applications, or services, such as cloud computing, software development, or data processing. The organization should evaluate the control environment of the third-party vendors, which is the set of policies, procedures, and practices that establish the tone and culture of the vendor’s risk management and control activities. The best way to evaluate the control environment of severalthird-party vendors is to obtain independent control reports from high-risk vendors. Independent control reports are the documents that attest to the design, implementation, and effectiveness of the vendor’s controls, based on the standards or frameworks that are relevant and applicable for the vendor’s services, such as the ISAE 3402 or the SOC 2. Independentcontrol reports are prepared by independent and qualified auditors, who provide an objective and reliable assessment of the vendor’s controls. High-risk vendors are the vendors that pose the highest level of risk to the organization, such as by having access to sensitive or confidential data, or by providing critical or complex services. By obtaining independent control reports from high-risk vendors, the organization can verify that the vendor’s controls are adequate and appropriate for the organization’s needs, and that the vendor complies with thecontractual and regulatory requirements. The other options are not as good as obtaining independent control reports from high-risk vendors, as they may not provide sufficient or consistent information or evidence on the vendor’s control environment:
Review vendors’ internal risk assessments covering key risk and controls means that the organization examines the vendor’s own evaluation of its risks and controls, such as by reviewing the vendor’s risk register, risk matrix, or risk report. This may provide some information or insight on the vendor’s control environment, but it may not be as reliable or objective as obtaining independent control reports, as the vendor’s internal risk assessments may have biases, conflicts, or gaps in their methodology, scope, or quality.
Review vendors performance metrics on quality and delivery of processes means that the organization measures and monitors the vendor’s performance and outcomes, such as by using key performance indicators (KPIs), service level agreements (SLAs), or customer satisfaction surveys. This may provide some information or feedback on the vendor’s control environment, but it may not be as comprehensive or relevant as obtaining independent control reports, as the vendor’s performance metrics may not cover all the aspects or components of the vendor’s controls, or may not reflect the latest or updated status or results of the vendor’s controls.
Obtain vendor references from third parties means that the organization collects and verifies the testimonials or recommendations of the vendor’s services from other customers or stakeholders, such as by contacting them directly or by reading their reviews or ratings. This may provide some information or evidence on the vendor’s control environment, but it may not be as accurate or consistent as obtaining independent control reports, as the vendor’s references from third parties may have biases, conflicts, or variations in their expectations, experiences, or opinions of the vendor’s services. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.1.2.1, pp. 147-148.
Which of the following is the MOST important reason for a risk practitioner to continuously monitor a critical security transformation program?
To validate the quality of defined deliverables for the program
To detect increases in program costs
To ensure program risk events are mitigated in a timely manner
To provide timely reporting to the governance steering committee
Continuously monitoring a critical security transformation program is crucial for a risk practitioner primarily to ensure that any risk events are identified and mitigated promptly. This ensures that the security transformation remains on track and that potential risks do not escalate to a level that could compromise the program’s success.
Identifying and Mitigating Risks:
Risk Identification:Continuously monitoring the program helps in the early identification of risks. This is essential because unidentified risks can lead to unexpected issues that might derail the program.
Timely Mitigation:Once risks are identified, it is crucial to mitigate them as quickly as possible. Delays in mitigation can allow risks to grow in impact, making them harder and more expensive to address.
Ensuring Program Continuity:
Maintaining Momentum:Security transformation programs often involve significant changes and can be disruptive. By ensuring that risks are mitigated in a timely manner, the risk practitioner helps maintain the program’s momentum and keeps it on schedule.
Preventing Escalation:Timely risk mitigation prevents minor issues from escalating into major problems that could halt the program.
Aligning with Strategic Goals:
Strategic Alignment:Ensuring timely mitigation of risks helps in keeping the program aligned with the strategic goals of the organization. It ensures that the security objectives are met without significant delays or cost overruns.
Following the identification of a risk associated with a major organizational change, which of the following is MOST important to update in the IT risk register?
The risk owner
The person who identified the risk
The control owner
The risk response owner
Comprehensive and Detailed Explanation (aligned to ISACA CRISC guidance)
The risk register should clearly document who is accountable for managing each risk. CRISC defines the risk owner as the individual (often a business or process owner) who is responsible for ensuring appropriate treatment and monitoring of the risk. When a major organizational change occurs—such as restructuring, mergers, or changes in responsibility—it is critical to update the risk owner so that accountability remains clear and no risk is left unmanaged. The identity of the person who identified the risk is less important; that role is informational and does not drive ongoing accountability. Control owners and risk response owners are important roles, but they typically operate under the direction of the risk owner. Ensuring the correct risk owner is assigned prevents gaps in oversight and aligns the risk with the correct decision-making authority.
A penetration testing team discovered an ineffectively designed access control. Who is responsible for ensuring the control design gap is remediated?
Control owner
Risk owner
IT security manager
Control operator
Role of the Control Owner:
The control owner is responsible for the design, implementation, and maintenance of a specific control.
They have detailed knowledge of the control’s purpose, its intended functionality, and its operational context within the organization.
Responsibility for Remediation:
When a penetration testing team discovers an ineffectively designed access control, it is the control owner’s responsibility to ensure the design gap is remediated.
The control owner must assess the findings, determine the root cause of the ineffectiveness, and take necessary actions to redesign or enhance the control to address the identified weaknesses.
Steps to Remediate Control Design Gap:
Assess the Findings:Understand the specific issues identified by the penetration testing team.
Redesign the Control:Modify the control design to address the identified gaps and ensure it meets security requirements.
Implement Changes:Apply the redesigned control and test its effectiveness.
Continuous Monitoring:Regularly review the control to ensure it remains effective over time.
Comparing Other Roles:
Risk Owner:Manages overall risk but does not directly handle control design.
IT Security Manager:Oversees the security posture but delegates specific control responsibilities to control owners.
Control Operator:Operates the control but is not responsible for its design or remediation.
References:
The CRISC Review Manual emphasizes the control owner's responsibility in maintaining and improving control effectiveness (CRISC Review Manual, Chapter 3: Risk Response and Mitigation, Section 3.7 Control Design and Selection).
When developing a business continuity plan (BCP), it is MOST important to:
identify an alternative location to host operations.
identify a geographically dispersed disaster recovery site.
prioritize critical services to be restored.
develop a multi-channel communication plan.
Comprehensive and Detailed Explanation (aligned to ISACA CRISC guidance)
CRISC and business continuity guidance stress that BCP development starts from understanding and prioritizing critical business services and processes derived from the business impact analysis (BIA). Prioritization allows the organization to define recovery time objectives (RTOs), recovery point objectives (RPOs), and sequence of restoration, ensuring limited resources are first focused on the processes that protect life, safety, regulatory obligations, revenue, and reputational value. Identifying alternate locations and DR sites, and designing communication plans, are essential elements of continuity and disaster recovery planning, but they are built around the set of prioritized services. Without a clear hierarchy of what must be restored first and to what level, the BCP will be unfocused and may fail to meet business expectations during a disruption.
Effective risk communication BEST benefits an organization by:
helping personnel make better-informed decisions
assisting the development of a risk register.
improving the effectiveness of IT controls.
increasing participation in the risk assessment process.
Effective risk communication best benefits an organization by helping personnel make better-informed decisions. Risk communication is the process of exchanging information and opinions among stakeholders about the nature, magnitude, significance, or control of a risk. By communicating risk information clearly and consistently, the organization can enhance the understanding and awareness of the risk, and enable the personnel to make decisions that are aligned with the risk appetite and objectives of the organization. Assisting the development of a risk register, improving the effectiveness of IT controls, and increasing participation in the risk assessment process are other possible benefits, but they are not as important as helping personnel make better-informed decisions. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.
A vendor's planned maintenance schedule will cause a critical application to temporarily lose failover capabilities. Of the following, who should approve this proposed schedule?
IT infrastructure manager
Chief Risk Officer (CRO)
Business continuity manager
Business application owner
The business application owner is responsible for the operation and risk decisions related to the application. Since the loss of failover may impact business continuity, their approval is essential.
Which of the following would be a risk practitioner'$ BEST recommendation to help ensure cyber risk is assessed and reflected in the enterprise-level risk profile?
Manage cyber risk according to the organization's risk management framework.
Define cyber roles and responsibilities across the organization
Conduct cyber risk awareness training tailored specifically for senior management
Implement a cyber risk program based on industry best practices
Managing cyber risk according to the organization’s risk management framework is the best recommendation to help ensure cyber risk is assessed and reflected in the enterprise-level risk profile, as it helps to integrate and align the cybersecurity risk management (CSRM) and the enterprise risk management (ERM) processes. A risk management framework is a set of principles, policies, and practices that guide and support the risk management activities within an organization. A risk management framework helps to establish a consistent, comprehensive, and coordinated approach to risk management across the organization and to the external stakeholders.
Managing cyber risk according to the organization’s risk management framework helps to ensure cyber risk is assessed and reflected in the enterprise-level risk profile by providing the following benefits:
It enables a holistic and comprehensive view of the cyber risk landscape and its interdependencies with the business processes and functions.
It facilitates the communication and collaboration among the business and IT stakeholders and enhances their understanding and awareness of the cyber risk exposure and control environment.
It supports the development and implementation of effective and efficient cyber risk response and mitigation strategies and actions that are aligned with the business risk appetite and objectives.
It provides feedback and learning opportunities for the cyber risk management and control processes and helps to foster a culture of continuous improvement and innovation.
The other options are not the best recommendations to help ensure cyber risk is assessed and reflected in the enterprise-level risk profile. Defining cyber roles and responsibilities across the organization is a good practice to clarify and assign the duties and accountabilities for the cyber risk management and control processes, but it does not directly address the cyber risk assessment and integration with the enterprise-level risk profile. Conducting cyber risk awareness training tailored specifically for senior management is a useful method to educate and engage the senior management in the cyber risk management and control processes, but it does not provide asystematic or consistent way to assess and reflect the cyber risk in the enterprise-level risk profile. Implementing a cyber risk program based on industry best practices is a possible action to improve and enhance the cyber risk management and control processes, but it does not ensure the alignment or integration with the organization’s risk management framework or the enterprise-level risk profile. References = Integrating Cybersecurity and Enterprise Risk Management (ERM) - NIST, IT Risk Resources | ISACA, Identifying and Estimating Cybersecurity Risk for Enterprise Risk …
A deficient control has been identified which could result in great harm to an organization should a low frequency threat event occur. When communicating the associated risk to senior management the risk practitioner should explain:
mitigation plans for threat events should be prepared in the current planning period.
this risk scenario is equivalent to more frequent but lower impact risk scenarios.
the current level of risk is within tolerance.
an increase in threat events could cause a loss sooner than anticipated.
The risk practitioner should explain to senior management that mitigation plans for threat events should be prepared in the current planning period, as this would demonstrate a proactive and responsible approach to risk management. Mitigation plans are documents that outline the actions and resources needed to reduce the likelihood and/or impact of a specific risk scenario. Mitigation plans should include the following elements:
Risk scenario description and risk ID
Risk owner and other stakeholders
Risk response strategy and objectives
Risk response actions and tasks
Resources, costs, and benefits
Roles and responsibilities
Timeline and milestones
Performance indicators and monitoring mechanisms
Contingency plans and triggers
Mitigation plans help to address the gap between the current and desired risk levels and align the risk response with the organizational risk appetite and objectives. Mitigation plans also facilitate the communication, coordination, and collaboration among the risk owners and other stakeholders involved in the risk response process. Mitigation plans should be prepared in the current planning period, as this would allow the organization to act timely and effectively in the event of a low frequency threat event. Preparing mitigation plans in advance would also help to avoid or minimize the potential harm to the organization and its reputation.
The other options are not the best ways to communicate the associated risk to senior management. Explaining that this risk scenario is equivalent to more frequent but lower impact risk scenarios may not accurately reflect the true nature and severity of the risk. Explaining that the current level of risk is within tolerance may not convey the urgency and importance of addressing the risk. Explaining that an increase in threat events could cause a loss sooner than anticipated may not provide a clear and actionable solution for the risk. References = Four steps for managing risk at the CEO level, IT Risk Resources | ISACA, How to Communicate Risk to Stakeholders | Anitian
Which of the following is the GREATEST concern associated with redundant data in an organization's inventory system?
Poor access control
Unnecessary data storage usage
Data inconsistency
Unnecessary costs of program changes
Data inconsistency is the greatest concern associated with redundant data in an organization’s inventory system, as it can lead to inaccurate, unreliable, and conflicting information that can affect the decision-making and performance of the organization. Redundant data can occur when the same data is stored in multiple locations or formats, or when data is not updated or synchronized properly. Data inconsistency can cause errors, confusion, and inefficiency in the inventory management process, and can also increase the risk of fraud, theft, or loss of inventory. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 238. CRISC by Isaca Actual Free Exam Q&As, Question 9. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 238. CRISC Sample Questions 2024, Question 238.
Which of the following is the PRIMARY role of the first line of defense with respect to information security policies?
Draft the information security policy.
Approve the information security policy.
Audit the implementation of the information security policy.
Implement controls in response to the policy requirements.
An organization uses an automated vulnerability scanner to identify potential vulnerabilities on various enterprise systems. Who is accountable for ensuring the vulnerabilities are mitigated?
Data owners
Information security manager
System administrators
System owners
System owners hold ultimate accountability for managing risks associated with their systems, including vulnerability mitigation.
ISACA CRISC defines:
“The system owner is responsible for ensuring that security controls are implemented and that vulnerabilities identified in their systems are addressed.”
System administrators perform mitigation activities, but accountability (oversight and confirmation) remains with the system owner.
A: Data owners focus on data classification.
B: InfoSec managers oversee policy, not execution.
C: Admins implement controls but don’t own the risk.
D is correct because ownership equates to accountability.
CRISC Reference: Domain 1 – IT Risk Governance, Topic: Roles and Responsibilities in Risk Management.
Which of the following BEST prevents control gaps in the Zero Trust model when implementing in the environment?
Relying on multiple solutions for Zero Trust
Utilizing rapid development during implementation
Establishing a robust technical architecture
Starting with a large initial scope
Zero Trust Model:
Zero Trust security model assumes that threats can exist both inside and outside the network. Every access request must be authenticated, authorized, and encrypted.
Preventing Control Gaps:
A robust technical architecture ensures comprehensive and consistent security controls across the entire network.
It integrates various security measures, such as microsegmentation, strong authentication, continuous monitoring, and least privilege access, to create a unified defense strategy.
Other Options:
Relying on Multiple Solutions:Can lead to fragmentation and inconsistencies in security controls.
Utilizing Rapid Development:May introduce vulnerabilities if security is not properly integrated.
Starting with a Large Initial Scope:Can be overwhelming and difficult to manage effectively, leading to potential gaps.
References:
The CISSP Study Guide emphasizes the importance of a strong and cohesive technical architecture in implementing Zero Trust effectively (Sybex CISSP Study Guide, Chapter 8: Principles of Security Models, Design, and Capabilities) .
Which of the following is MOST important to include in a Software as a Service (SaaS) vendor agreement?
An annual contract review
A service level agreement (SLA)
A requirement to adopt an established risk management framework
A requirement to provide an independent audit report
A service level agreement (SLA) is a contract between a SaaS vendor and a customer that defines the quality and availability of the SaaS service, as well as the responsibilities and obligations of both parties. An SLA is most important to include in a SaaS vendor agreement because it sets the expectations and standards for the SaaS service, provides a mechanism for measuring and monitoring the serviceperformance, and establishes the remedies and penalties for service failures or breaches. An SLA can also help to mitigate the risks and liabilities associated with SaaS delivery, such as data security, privacy, compliance, and disaster recovery. The other options are not the most important to include in a SaaS vendor agreement, although they may be beneficial or desirable depending on the context and nature of the SaaS service. An annual contract review is a process of evaluating and revising the SaaS vendor agreement to reflect the changing needs and circumstances of the customer and the vendor, but it is not a mandatory or essential element of the agreement. A requirement to adopt an established risk managementframework is a way of ensuring that the SaaS vendor follows the best practices and standards for identifying, assessing, and mitigating the risks related to the SaaS service, but it is not a specific or measurable term of the agreement. A requirement to provide an independent audit report is a way of verifying and validating the SaaS vendor’s compliance with the SLA and other contractual obligations, but it is not a direct or primary component of the agreement. References = SaaS Agreements: Key Contractual Provisions, SaaS Agreement: Everything You Need to Know, Essential checklist for SaaS agreement negotiations, KeyClauses To Understand and Evaluate in SaaS Contracts, SaaS Reseller Agreement: Everything You Need to Know
Which of the following will BEST quantify the risk associated with malicious users in an organization?
Business impact analysis
Risk analysis
Threat risk assessment
Vulnerability assessment
A threat risk assessment will best quantify the risk associated with malicious users in an organization, because it focuses on identifying and evaluating the potential sources of harm or damage to the organization’s assets, such as data, systems, or networks. A malicious user is a person who intentionally and unauthorizedly accesses, modifies, destroys, or steals the organization’s information or resources, for personal gain, revenge, espionage, or sabotage. A threat risk assessment can help the organization to estimate the likelihood and impact of malicious user attacks, based on factors such as the user’s motivation, capability, opportunity, and access level. A threat risk assessment can also help the organization to determine the appropriate risk response strategies, such as prevention, detection, mitigation, or transfer, to reduce the risk exposure and impact of malicious user attacks. References = Risk IT Framework, ISACA, 2022, p. 141
The risk associated with inadvertent disclosure of database records from a public cloud service provider (CSP) would MOST effectively be reduced by:
encrypting the data
including a nondisclosure clause in the CSP contract
assessing the data classification scheme
reviewing CSP access privileges
Encrypting the data would MOST effectively reduce the risk associated with inadvertent disclosure of database records from a public cloud service provider (CSP), because it is a control that protects the confidentiality and integrity of the data by transforming it into an unreadable and unmodifiable form, using a secret key or algorithm. Encrypting the data can prevent or minimize the unauthorized or accidental access, modification, or leakage of the data, especially when the data is stored, transmitted, or processed in a public cloud environment, which may have less security and control than a private or on-premise environment. The other options are not as effective as encrypting the data, because:
Option B: Including a nondisclosure clause in the CSP contract is a legal measure that can deter or penalize the CSP from disclosing the data to any third party, but it does not reduce the risk of inadvertent disclosure of the data, which may occur due to human error, system failure, or malicious attack, and it does not protect the data from unauthorized or accidental access, modification, or leakage.
Option C: Assessing the data classification scheme is a process that can help to identify and categorize the data according to its sensitivity, value, and criticality, and to determine the appropriate level of protection and handling for the data, but it does not reduce the risk of inadvertent disclosure of the data, which may affect any type or class of data, and it does not provide the specific or effective control to protect the data from unauthorized or accidental access, modification, or leakage.
Option D: Reviewing CSP access privileges is a procedure that can help to monitor and verify the access rights and permissions of the CSP to the data, and to ensure that they are aligned with the business needs and expectations, but it does not reduce the risk of inadvertent disclosure of the data, which may occur even with the legitimate or authorized access of the CSP, and it does not protect the data from unauthorized or accidental access, modification, or leakage by otherparties. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 211.
Which group has PRIMARY ownership of reputational risk stemming from unethical behavior within the organization?
Board of directors
Human resources (HR)
Risk management committee
Audit committee
The group that has primary ownership of reputational risk stemming from unethical behavior within the organization is A. Board of directors. According to the CFA Institute, the board of directors is responsible for setting the tone at the top and ensuring that the company adheres to high ethical standards and values. The board of directors also oversees the company’s culture, governance, and risk management practices, and holds the management accountable for any misconduct or breach of trust1 The board of directors may delegate some of its oversight functions to other committees, such as the human resources, risk management, or audit committee, but ultimately, the board of directors bears the ultimate responsibility for the company’s reputation and integrity
Which of the following is the BEST approach for an organization in a heavily regulated industry to comprehensively test application functionality?
Use production data in a non-production environment
Use masked data in a non-production environment
Use test data in a production environment
Use anonymized data in a non-production environment
Using anonymized data in a non-production environment is the best approach for an organization in a heavily regulated industry to comprehensively test application functionality. Anonymized data is data that has been stripped of any personally identifiable information (PII) or other sensitive data, such as names, addresses, phone numbers, email addresses, etc. Anonymized data protects the privacy and security of the data, while still preserving the structure and format of the original data. Using anonymized data in a non-production environment allows the organization to test the application functionality without risking data breaches or violating regulations. Using production data, masked data, or test data in either production or non-production environments are not as optimal as using anonymized data, because they may introduce errors, inconsistencies, or vulnerabilities in the data or the application. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-21.
A risk practitioner has received an updated enterprise risk management (ERM) report showing that residual risk is now within the organization's defined appetite and tolerance levels. Which of the following is the risk practitioner's BEST course of action?
Identify new risk entries to include in ERM.
Remove the risk entries from the ERM register.
Re-perform the risk assessment to confirm results.
Verify the adequacy of risk monitoring plans.
The risk practitioner’s best course of action when the residual risk is now within the organization’s defined appetite and tolerance levels is to verify the adequacy of risk monitoring plans. Risk monitoring is the process of tracking and reviewing the risk status and performance, and ensuring that the risk responses are effective and efficient1. Risk monitoring plans are the documents that specify the objectives, scope, methods, roles, and responsibilities for the riskmonitoring activities2. By verifying the adequacy of risk monitoring plans, the risk practitioner can:
Ensure that the risk monitoring plans are aligned with the organization’s risk strategy, objectives, and policies, and that they comply with the relevant standards and regulations3.
Evaluate whether the risk monitoring plans are comprehensive and consistent, and that they cover all the key aspects and indicators of the risks and the risk responses4.
Identify and address any gaps, issues, or challenges that may affect the implementation or outcome of the risk monitoring plans, and recommend and implement appropriate improvement actions5.
The other options are not the best course of action, because:
Identifying new risk entries to include in ERM is not a relevant or necessary course of action, as it is not directly related to the residual risk or the risk responses. ERM is the process of identifying, analyzing, evaluating, and managing the risks that may affect the organization’s strategic, operational, financial, or reputational objectives6. Identifying new risk entries is a part of the risk identification process, which is the first step in ERM. It should be performedperiodically or when there are significant changes in the internal or external environment, not when the residual risk is within the appetite and tolerance levels7.
Removing the risk entries from the ERM register is not a valid or advisable course of action, as it may create a false sense of security or complacency. The ERM register is a tool that records and summarizes the key information and data about the identified risks and the risk responses. Removing the risk entries from the ERM register may imply that the risks no longer exist or matter, which is not true. The risks may still occur or change, and the risk responses may still fail or become obsolete. Therefore, the risk entries should be kept and updated in the ERM register, unless the risks are completely eliminated or transferred.
Re-performing the risk assessment to confirm results is not an efficient or effective course of action, as it may be redundant or unnecessary. Risk assessment is the process of estimating the probability and impact of the risks, and prioritizing the risks based on their significance and urgency. Re-performing the risk assessment may not provide any new or useful information or insights, and may waste time and resources. Instead, the risk practitioner should verify and validate the risk assessment results, and ensure that they are accurate and reliable.
References =
Risk Monitoring - CIO Wiki
Risk Monitoring Plan - CIO Wiki
Risk Monitoring and Reporting - ISACA
Risk Monitoring and Control - Project Management Institute
Risk Monitoring and Review - The National Academies Press
Enterprise Risk Management - CIO Wiki
Risk Identification - CIO Wiki
[Risk Register - CIO Wiki]
[Risk Register: How to Use It in Project Management - ProjectManager.com]
[Risk Assessment - CIO Wiki]
[Risk Assessment Process - ISACA]
Which of the following BEST protects an organization against breaches when using a software as a service (SaaS) application?
Control self-assessment (CSA)
Security information and event management (SIEM) solutions
Data privacy impact assessment (DPIA)
Data loss prevention (DLP) tools
Software as a service (SaaS) is a cloud computing model that provides software applications over the internet, without requiring the customer to install or maintain them on their own devices1. SaaS applicationscan offer many benefits, such as scalability, accessibility, and cost-efficiency, but they also pose security risks, such as data breaches, unauthorized access, and compliance violations2.
One of the best ways to protect an organization against breaches when using a SaaS application is to use data loss prevention (DLP) tools. DLP tools are software solutions that monitor, detect,and prevent the unauthorized transmission or leakage of sensitive data from an organization’s network or devices3. DLP tools can help an organization to:
Identify and classify sensitive data, such as personal information, intellectual property, or financial records, and apply appropriate policies and controls to protect them
Encrypt data in transit and at rest, and use secure protocols and encryption keys to ensure data confidentiality and integrity
Block or alert on suspicious or malicious data transfers, such as unauthorized uploads, downloads, or sharing of data to external sources or devices
Audit and report on data activities and incidents, and provide evidence for compliance with data protection regulations and standards, such as GDPR, HIPAA, or PCI-DSS4
References = What is SaaS?, Top 7 SaaS Security Risks (and How to Fix Them), What is Data Loss Prevention (DLP)?, Data Loss Prevention (DLP) for SaaS Applications
Which of the following is the GREATEST benefit to an organization when updates to the risk register are made promptly after the completion of a risk assessment?
Improved senior management communication
Optimized risk treatment decisions
Enhanced awareness of risk management
Improved collaboration among risk professionals
The greatest benefit to an organization when updates to the risk register are made promptly after the completion of a risk assessment is optimized risk treatment decisions. Risk treatment decisions are the choices made by the organization on how to respond to the identified risks, such as avoiding, transferring,mitigating, or accepting them. Optimized risk treatment decisionsare those that align with the organizational risk appetite and objectives, and provide the best balance between the costs and benefits of the risk response actions.
Updating the risk register promptly after the completion of a risk assessment helps to optimize risk treatment decisions by providing the most current and accurate information on the risk exposure and control environment. By updating the risk register, the organization can ensure that the risk scenarios, risk levels, risk owners, risk responses, and risk indicators are consistent with the risk assessment results and reflect the changes in the internal and external environment. Updating the risk register also helps to prioritize the risks and allocate the resources more effectively and efficiently for risk treatment. Updating the risk register also facilitates the communication, collaboration, and accountability among the stakeholders involved in the risk management and control processes.
The other options are not the greatest benefits to an organization when updates to the risk register are made promptly after the completion of a risk assessment. Improved senior management communication is a benefit of updating the risk register, as it helps to inform and involve the senior management in the risk management and control processes, but it is not the greatest benefit. Enhanced awareness of risk management is a benefit of updating the risk register, as it helps to educate and engage the staff and other stakeholders in the risk management and control processes, but it is not the greatest benefit. Improved collaboration among risk professionals is a benefit of updating the risk register, as it helps to coordinate and integrate the efforts andexpertise of the risk professionals, but it is not the greatest benefit. References = Risk Register: Examples, Benefits, and Best Practices, IT Risk Resources | ISACA, Discover 10 major benefits for keeping a risk register
Which of the following should be the GREATEST concern to a risk practitioner when process documentation is incomplete?
Inability to allocate resources efficiently
Inability to identify the risk owner
Inability to complete the risk register
Inability to identify process experts
The greatest concern for a risk practitioner when process documentation is incomplete is the inability to identify the risk owner. The risk owner is the person or entity that has the authority and responsibility to manage a specific risk or a group of related risks. The risk owner helps to identify, assess, and respond to the risks, and to monitor and report on the risk performance and improvement. The risk owner also helps to communicate and coordinate the risk management activities with the relevant stakeholders, such as the board, management, business units, and IT functions. The risk owner is usually identified in the process documentation, which describes the roles, responsibilities, procedures, and resources for each process. The inability to identify the risk owner is a major concern for the risk practitioner, because it may affect the accountability, transparency, and effectiveness of the risk management process, and may lead to confusion, conflicts, or gaps in the risk management activities. The other options are not as concerning as the inability to identify the risk owner, although they may also pose some difficulties or limitations for the risk management process. Inability to allocate resources efficiently, inability to complete the risk register, and inability to identify process experts are all factors that could affect the quality and timeliness of the risk management process, but they do not necessarily affect the authority and responsibility of the risk management process. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.1, page 2-11.
A business unit is updating a risk register with assessment results for a key project. Which of the following is MOST important to capture in the register?
The team that performed the risk assessment
An assigned risk manager to provide oversight
Action plans to address risk scenarios requiring treatment
The methodology used to perform the risk assessment
A risk register is a tool that records and tracks the risks that may affect a project, as well as the actions that are taken or planned to manage them1. A risk register should include information such as the risk description, category, source, impact, likelihood, severity, owner, status, and response2. Among these, the most important information to capture in the risk register is the action plans to address risk scenarios requiring treatment. This is because the action plans are the specific steps that are taken to reduce, avoid, transfer, or accept the risks, depending on thechosen risk treatment option3. The action plans should beclear, realistic, measurable, and aligned with the project objectives and constraints4. The action plans should also be monitored and updated regularly to ensure that they are effective and appropriate for the changing risk environment5. The action plans are essential for managing the risks and ensuring the successful delivery of the project. The other options are not the most important information to capture in the risk register, as they are either less relevant or less actionable than the action plans. The team that performed the risk assessment is the group of people who identified, analyzed, and evaluated the risks, using various tools and techniques6. While this information may be useful foraccountability and communication purposes, it is not as important as the action plans, as it does not indicate how the risks are treated or resolved. The assigned risk manager to provide oversight is the person who has the responsibility and authority to oversee the risk management process and ensure that the risks are properly identified, assessed, treated, and reported. While this information may be useful for governance and coordination purposes, it is not as important as the action plans, as it does not specify what actions are taken or planned to manage the risks. The methodology used to perform the risk assessment is the approach or framework that is used to identify, analyze, and evaluate the risks, based on the project context, scope, and objectives. While this information may be useful for consistency and transparency purposes, it is not as important as the action plans, as it does not describe how the risks are addressed or mitigated. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.5, Page 55.
Which of the following provides the MOST insight regarding an organization's risk culture?
Awareness training participation rate
Risk assessment results
Senior management interviews
Risk management framework
Comprehensive and Detailed Explanation (aligned to ISACA CRISC guidance)
Risk culture reflects how leadership and staff actually perceive, discuss, and act on risk. CRISC emphasizes tone at the top, decision-making behavior, openness to reporting issues, and integration of risk considerations into strategic choices as key indicators of culture. Senior management interviews reveal these aspects directly—how leaders prioritize risk, how they respond to bad news, and whether risk considerations are embedded in planning and performance expectations. Training participation rates show awareness activity but not necessarily attitudes or behavior change. Risk assessment results are more about the organization’s risk profile than underlying culture. A documented risk management framework is a formal structure; it may be well designed but not actually lived. Interviews with senior leadership provide qualitative but rich insight into whether the framework and policies are truly influencing behavior.
An organization has decided to commit to a business activity with the knowledge that the risk exposure is higher than the risk appetite. Which of the following is the risk practitioner's MOST important action related to this decision?
Recommend risk remediation
Change the level of risk appetite
Document formal acceptance of the risk
Reject the business initiative
The risk practitioner’s most important action related to the decision to commit to a business activity with the knowledge that the risk exposure is higher than the risk appetite is to document formal acceptance of the risk. Formal acceptance of the risk means that the organization acknowledges and agrees to bear the risk and its potential consequences. Formal acceptance of the risk should be documented and approved by the appropriate authority level, such as senior management or the board of directors. Formal acceptance of the risk should also include the rationale, assumptions, and conditions for accepting the risk, as well as the monitoring and reporting mechanisms for the risk. Formal acceptance of the risk provides evidence and accountability for the risk management decision and helps to avoid disputes or misunderstandings in the future. The other options are not as important as documenting formalacceptance of the risk, as they are related to the alternatives, adjustments, or rejections of the risk, not the actual acceptance of the risk. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.2: IT Risk Response Options, page 133.
Which of the following is MOST important for an organization to consider when developing its IT strategy?
IT goals and objectives
Organizational goals and objectives
The organization's risk appetite statement
Legal and regulatory requirements
The most important factor for an organization to consider when developing its IT strategy is the organizational goals and objectives. The organizational goals and objectives are the statements that define the purpose, direction, and desired outcomes of the organization. The organizational goals and objectives help to align the IT strategy with the organization’s mission, vision, values, and strategy, and to ensure that the IT strategy supports and enables the organization’s performance and improvement. The organizational goals and objectives also help to communicate and coordinate the IT strategy with the organization’s stakeholders, such as the board, management, business units, and IT functions, and to facilitate the IT decision-making and reporting processes. The other options are not as important as the organizational goals and objectives, although they may be related to the IT strategy. IT goals and objectives, the organization’s risk appetite statement, and legal and regulatory requirements are all factors that could affect the feasibility and sustainability of the IT strategy, but they do not necessarily reflect or influence the organization’s purpose, direction, and desired outcomes. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-9.
An organization has implemented a system capable of comprehensive employee monitoring. Which of the following should direct how the system is used?
Organizational strategy
Employee code of conduct
Industry best practices
Organizational policy
The best answer is D. Organizational policy. An organizational policy is a set of rules and guidelines that defines how the organization operates and conducts its activities. Anorganizational policy should direct how the employee monitoring system is used, because it can specify the purpose, scope, methods, and limitations of the monitoring, as well as the roles and responsibilities of the parties involved, the data protection and privacy measures, and the consequences of non-compliance. An organizational policy can also help to ensure that the employee monitoring system is aligned with the organization’s objectives, values, and culture, and that it complies with the relevant laws and regulations. The other options are not the best answer, although they may be related or influential to the organizational policy. Organizational strategy is a plan of action that outlines the organization’s vision, mission, goals, and initiatives, but it does not provide the details or the rules of how the employee monitoring system is used. Employee code of conduct is a document that describes the expected behavior and ethics of the employees, but it does not address the specific aspects or the procedures of the employee monitoring system. Industry best practices are the proven methods and standards that are adopted by the leading organizations in a specific field or sector, but they may not be applicable or suitable for every organization or situation. References = Workplace Monitoring Policy Template - CurrentWare, The All-In-One Guide to Employee Monitoring - G2
Which of the following is MOST useful for measuring the existing risk management process against a desired state?
Balanced scorecard
Risk management framework
Capability maturity model
Risk scenario analysis
The most useful tool for measuring the existing risk management process against a desired state is the capability maturity model, as it provides a structured and standardized way to assess the current and target levels of maturity, performance, and effectiveness of the risk management process, and to identify the gaps and improvement opportunities. The balanced scorecard, the risk management framework, and the risk scenario analysis are not the most useful tools, as they are more related to the evaluation, design, or identification of the risk management process, respectively, rather than the measurement of the risk management process. References = CRISC Review Manual, 7th Edition, page 154.
A global organization is considering the acquisition of a competitor. Senior management has requested a review of the overall risk profile from the targeted organization. Which of the following components of this review would provide the MOST useful information?
Risk appetite statement
Enterprise risk management framework
Risk management policies
Risk register
According to the CRISC Review Manual (Digital Version), the risk register is the most useful component of the review of the overall risk profile from the targeted organization, as it providesa comprehensive and up-to-date record of the identified risks, their likelihood and impact, their risk response actions, and their residual risk levels. The risk register helps to:
Understand the current and potential threats and vulnerabilities that may affect the targeted organization’s objectives and performance
Evaluate the effectiveness and efficiency of the risk management processes and controls implemented by the targeted organization
Identify the gaps or weaknesses in the risk management practices and capabilities of the targeted organization
Assess the compatibility and alignment of the risk appetite and risk tolerance of the targeted organization with the acquiring organization
Estimate the value and benefits of the acquisition and the potential risks and costs involved
References = CRISC Review Manual (Digital Version), Chapter 1: IT Risk Identification, Section 1.5: IT Risk Identification Methods and Techniques, pp. 38-391
A PRIMARY objective of disaster recovery is to:
Improve infrastructure of physical locations
Restore critical business and IT services
Recover financial data and statements
Maintain operational processes and connectivity
Disaster Recovery (DR) focuses on restoring IT and business services to support essential operations after a disruption.
ISACA defines:
“The primary objective of disaster recovery is the timely restoration of critical IT systems and services necessary to support business operations.”
Recovery of financial records or facilities are secondary components.
Therefore, B. Restore critical business and IT services is correct.
CRISC Reference: Domain 3 – Risk Response and Mitigation, Topic: Business Continuity and Disaster Recovery Planning.
A risk practitioner recently discovered that personal information from the production environment is required for testing purposes in non-production environments. Which of the following is the BEST recommendation to address this situation?
Enable data encryption in the test environment.
Prevent the use of production data in the test environment
De-identify data before being transferred to the test environment.
Enforce multi-factor authentication within the test environment.
The best recommendation to address the situation where personal information from the production environment is required for testing purposes in non-production environments is to de-identify data before being transferred to the test environment. De-identification is the process of removing or modifying any personally identifiable information (PII) or other sensitive data from the data sets, such as names, addresses, phone numbers, email addresses, etc., so that the data cannot be traced back to specific individuals. De-identification protects the privacy and confidentiality of the data, while still allowing for testing, analysis, or training purposes. Enabling data encryption, preventing the use of production data, and enforcing multi-factor authentication are also useful measures, but they do not eliminate the risk of data breaches or unauthorized access to PII. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-21.
Which of the following controls will BEST detect unauthorized modification of data by a database administrator?
Reviewing database access rights
Reviewing database activity logs
Comparing data to input records
Reviewing changes to edit checks
Unauthorized modification of data by a database administrator is a security risk that involves altering, deleting, or inserting data on a database without proper authorization or approval, by a person who has privileged access to the database, such as a database administrator12.
The best control to detect unauthorized modification of data by a database administrator is to review database activity logs, which are records that capture and store the details and history ofthe transactions or activities that are performed on the database, such as who, what, when, where, and how34.
Reviewing database activity logs is the best control because it provides evidence and visibility of the database operations, and enables the detection and reporting of any deviations, anomalies, or issues that may indicate unauthorized modification of data by a database administrator34.
Reviewing database activity logs is also the best control because it supports the accountability and auditability of the database operations, and facilitates the investigation and resolution of any unauthorized modification of data by a database administrator34.
The other options are not the best controls, but rather possible measures or techniques that may supplement or enhance the review of database activity logs. For example:
Reviewing database access rights is a measure that involves verifying and validating the permissions and privileges that are granted or revoked to the users or roles who can access or modify the data on the database56. However, this measure is not the best control because it does not directly detect unauthorized modification of data by a database administrator, especially if the database administrator has legitimate access rights to the data56.
Comparing data to input records is a technique that involves matching and reconciling the data on the database with the original or source data that are entered or imported into the database, and identifying and correcting any discrepancies or errors78. However, this technique is not the best control because it does not directly detect unauthorized modification of data by a database administrator, especially if the input records are also modified or compromised78.
Reviewing changes to edit checks is a technique that involves examining and evaluating the modifications or updates to the edit checks, which are rules or validations that are applied to the data on the database to ensure their accuracy, completeness, andconsistency9 . However, this technique is not the best control because it does not directly detect unauthorized modification of data by a database administrator, especially if the edit checks are bypassed or disabled9 . References =
1: Database Security: Attacks and Solutions | SpringerLink2
2: Unauthorised Modification of Data With Intent to Cause Impairment3
3: Database Activity Monitoring - Wikipedia4
4: Database Activity Monitoring (DAM) | Imperva5
5: Database Access Control - Wikipedia6
6: Database Access Control: Best Practices for Database Security7
7: Data Reconciliation - Wikipedia8
8: Data Reconciliation and Gross Error Detection9
9: Edit Check - Wikipedia
Edit Checks: A Data Quality Tool
Which of the following is the BEST metric to measure the effectiveness of an organization's disaster recovery program?
Percentage of applications subject to disaster recovery tests
Number of personnel dedicated to the disaster recovery program
Number of disaster recovery tests performed per year
Percentage of systems meeting defined recovery objectives
Meeting defined RTOs and RPOs indicates that the DR plan can achieve its intended goals under real conditions. This metric directly reflects the effectiveness and reliability of the program.
To drive effective risk management, it is MOST important that an organization's policy framework is:
Approved by relevant stakeholders.
Aligned to the functional business structure.
Included in employee onboarding materials.
Mapped to an industry-standard framework.
Policies must reflect the actual structure and processes of the business to be enforceable and effective. Alignment ensures that policies are understood, applicable, and tailored to how the business operates.
Which of the following would provide the MOST objective assessment of the effectiveness of an organization's security controls?
An internal audit
Security operations center review
Internal penetration testing
A third-party audit
According to the CRISC Review Manual1, a third-party audit is an independent and objective examination of an organization’s security controls by an external auditor or organization. A third-party audit provides the most objective assessment of the effectiveness of an organization’s security controls, as it helps to avoid any conflicts of interest, biases, or assumptions that may affect the internal audit, review, or testing. A third-party audit also helps to ensure that the security controls comply with the relevant standards, regulations, and best practices, and that they meet the expectations and requirements of the stakeholders, such as customers, partners, or regulators. References = CRISC Review Manual1, page 224.
Which of the following is MOST helpful to facilitate the decision of recovery priorities in a disaster situation?
Business Impact Analysis (BIA)
Key Risk Indicators (KRIs)
Recovery Point Objective (RPO)
Risk Scenario Analysis
A BIA identifies critical processes and interdependencies, enabling prioritization of recovery efforts based on business impact.
Risk management strategies are PRIMARILY adopted to:
take necessary precautions for claims and losses.
achieve acceptable residual risk levels.
avoid risk for business and IT assets.
achieve compliance with legal requirements.
According to the CRISC Review Manual (Digital Version), risk management strategies are primarily adopted to achieve acceptable residual risk levels, which are the remaining risk levels after implementing risk response actions. Residual risk levels should be aligned with the organization’s risk appetite and risk tolerance, which are the amount and type of risk that the organization is willing to accept in pursuit of its objectives and the acceptable variation in outcomes related to specific performance measures linked to objectives. Risk management strategies are the approaches or methods used to address risks, such as avoidance, mitigation, transfer, sharing, or acceptance. Risk management strategies should be based on a cost-benefit analysis of the alternatives available and the value of the assets at risk.
References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 166-1691
Which of the following is MOST important when developing key performance indicators (KPIs)?
Alignment to risk responses
Alignment to management reports
Alerts when risk thresholds are reached
Identification of trends
Key performance indicators (KPIs) are quantifiable measures of progress toward an intended result, such as a strategic objective or a desired outcome12.
The most important factor when developing KPIs is the alignment to risk responses, which are the actions taken to address the risks that may affect the achievement of the intended result12.
Alignment to risk responses means that the KPIs should reflect the effectiveness and efficiency of the risk responses, and provide feedback and guidance for improving the risk responses12.
Alignment to risk responses also means that the KPIs should be consistent and compatible with the risk responses, and support the risk management process and objectives12.
The other options are not the most important factor, but rather possible aspects or features of KPIs that may vary depending on the context and purpose of the KPIs. For example:
Alignment to management reports is an aspect of KPIs that relates to the communication and presentation of the KPIs to the relevant stakeholders, such as senior management,board members, or external parties12. However, this aspect does not determine the quality or validity of the KPIs, or the alignment to the intended result12.
Alerts when risk thresholds are reached is a feature of KPIs that relates to the monitoring and control of the KPIs, and the triggering of actions or decisions when the KPIs exceed or fall below a certain level or range12. However, this feature does not define the content or scope of the KPIs, or the alignment to the intended result12.
Identification of trends is a feature of KPIs that relates to the analysis and interpretation of the KPIs, and the identification of patterns or changes in the KPIs over time or across different dimensions12. However, this feature does not specify the criteria or methodology of the KPIs, or the alignment to the intended result12. References =
1: What is a Key Performance Indicator (KPI)? Guide & Examples - Qlik3
2: What is a Key Performance Indicator (KPI)? - KPI.org4
Which of the following would BEST assist in reconstructing the sequence of events following a security incident across multiple IT systems in the organization's network?
Network monitoring infrastructure
Centralized vulnerability management
Incident management process
Centralized log management
According to the CRISC Review Manual, centralized log management is the best way to assist in reconstructing the sequence of events following a security incident across multiple IT systems in the organization’s network, because it enables the collection, correlation, analysis, and retention of log data from various sources. Centralized log management can provide a comprehensive and consistent view of the activities and transactions that occurred before, during, and after the incident, and can facilitate the identification of the root cause, impact, and scope of the incident. The other options are not the best ways to assist in reconstructing the sequence of events, because they do not provide the same level of detail and accuracy as centralized log management. Network monitoring infrastructure is a tool that helps to monitor the performance and availability of the network, but it does not capture the log data from the IT systems. Centralized vulnerability management is a process that helps to identify and remediate the vulnerabilities in the IT systems, but it does not record the events and transactions that occurred on the systems. Incident management process is a process that helps to respond to and resolve the incidents, but it does not provide the log data from the IT systems. References = CRISC Review Manual, 7th Edition, Chapter 5, Section 5.3.2, page 263.
Which of the following would BEST enable a risk-based decision when considering the use of an emerging technology for data processing?
Gap analysis
Threat assessment
Resource skills matrix
Data quality assurance plan
The best way to enable a risk-based decision when considering the use of an emerging technology for data processing is to perform a gap analysis. A gap analysis is a technique that compares the current state and the desired state of a process, system, or capability, and identifies the gaps or differences between them. A gap analysis can help to evaluate the benefits, costs, risks, and opportunities of using an emerging technology for data processing, and to determine the feasibility, suitability, and readiness of adopting the emerging technology. The other options are not as helpful as a gap analysis, as they are related to the specific aspects or components ofthe data processing, not the overall assessment and comparison of the current and desired state of the data processing. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.2: IT Risk Identification Methods, page 19.
Which of the following is the BEST way to ensure data is properly sanitized while in cloud storage?
Deleting the data from the file system
Cryptographically scrambling the data
Formatting the cloud storage at the block level
Degaussing the cloud storage media
The best way to ensure data is properly sanitized while in cloud storage is to cryptographically scramble the data. Cryptographic scrambling is the process of transforming data into an unreadable form using a secret key or algorithm. Cryptographic scrambling protects the data from unauthorized access, modification, or deletion, even if the cloud storage provider or a third party gains access to the data. Cryptographic scrambling also ensures that the data can be restored to its original form using the same key or algorithm, if needed. The other options are not as effective as cryptographic scrambling, because they either do not completely remove the data,or they make it impossible to recover the data. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-21.
Which of the following is the MOST effective key performance indicator (KPI) for change management?
Percentage of changes with a fallback plan
Number of changes implemented
Percentage of successful changes
Average time required to implement a change
According to the CRISC Review Manual (Digital Version), the percentage of successful changes is the most effective key performance indicator (KPI) for change management, as it measures thequality and effectiveness of the change management process and its alignment with the organization’s objectives and requirements. The percentage of successful changes helps to:
Evaluate the extent to which the changes have met the expected outcomes and benefits
Identify and analyze the root causes of any failed or problematic changes and implement corrective actions or improvement measures
Monitor and report the performance and progress of the change management process and its impact on the organization
Enhance the confidence and satisfaction of the stakeholders and customers with the change management process and its results
References = CRISC Review Manual (Digital Version), Chapter 2: IT Risk Assessment, Section 2.4: IT Risk Scenarios, pp. 107-1081
The MOST important consideration when selecting a control to mitigate an identified risk is whether:
the cost of control exceeds the mitigation value
there are sufficient internal resources to implement the control
the mitigation measures create compounding effects
the control eliminates the risk
The most important consideration when selecting a control to mitigate an identified risk is whether the cost of control exceeds the mitigation value, because this determines the cost-benefit ratio of the control. A control should not be implemented if the cost of implementing and maintaining it is higher than the expected benefit of reducing the risk exposure. The other options are not the most important considerations, although they may also influence the control selection process. The availability of internal resources, the potential compounding effects, and the possibility of eliminating the risk are secondary factors that depend on the cost and value of the control. References = CRISC: Certified in Risk & Information Systems Control Sample Questions
An organization plans to migrate sensitive information to a public cloud infrastructure. Which of the following is the GREATEST security risk in this scenario?
Data may be commingled with other tenants' data.
System downtime does not meet the organization's thresholds.
The infrastructure will be managed by the public cloud administrator.
The cloud provider is not independently certified.
The greatest security risk in this scenario is that data may be commingled with other tenants’ data on the public cloud infrastructure. Data commingling occurs when data from different sources or customers are mixed together without proper segregation or encryption. This may result in data leakage, unauthorized access, or loss of confidentiality and integrity. Data commingling is a common challenge in public cloud environments, where multiple customers share the same physical resources and network. System downtime, infrastructure management, and cloud provider certification are also potential risks in this scenario, butthey are not as great as data commingling. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.1.1, page 2451
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 638.
Which of the following BEST mitigates the risk associated with inadvertent data leakage by users who work remotely?
Conducting training on the protection of organizational assets
Configuring devices to use virtual IP addresses
Ensuring patching for end-user devices
Providing encrypted access to organizational assets
Providing encrypted access to organizational assets is the best method to mitigate the risk of inadvertent data leakage by remote workers. Encryption ensures that data remains secure, even if accessed over unsecured networks.
A risk practitioner is reviewing accountability assignments for data risk in the risk register. Which of the following would pose the GREATEST concern?
The risk owner is not the control owner for associated data controls.
The risk owner is in a business unit and does not report through the IT department.
The risk owner is listed as the department responsible for decision-making.
The risk owner is a staff member rather than a department manager.
The risk owner is listed as the department responsible for decision making would pose the greatest concern for a risk practitioner who is reviewing accountability assignments for data risk in the risk register, as it indicates a lack of clarity and specificity on who is accountable for the risk and its response. The risk owner should be an individual, not a department, who has the authority and responsibility to manage the risk and its associated controls. The other options are not the greatest concern, as they do not necessarily imply a lack of accountability, but rather a possible difference in roles and responsibilities between the risk owner and the control owner, the business unit and the IT department, or the staff member and the department manager. References = CRISC Review Manual, 7th Edition, page 101.
Which of the following activities is MOST likely to be assigned to the second line in the three lines model?
Validating whether IT risk control systems are operational
Monitoring IT security policy compliance
Calculating phishing attack key risk indicators (KRIs)
Appropriately configuring the web application firewall (WAF)
In the three lines model, the second line provides oversight and monitoring of risk and compliance. CRISC states that functions such as risk management, compliance monitoring, and policy oversight belong to the second line. Monitoring IT security policy compliance fits this role because it evaluates whether operational controls align with requirements. The first line (operations) configures systems like WAFs and calculates operational KRIs. The third line (internal audit) validates whether controls are functioning independently. Thus, the responsibility most aligned with the second line is monitoring compliance.
Which of the following scenarios presents the GREATEST risk of noncompliance with data privacy best practices?
Making data available to a larger audience of customers
Data not being disposed according to the retention policy
Personal data not being de-identified properly
Data being used for purposes the data subjects have not opted into
Data Privacy Principles:
Consent and Purpose Limitation: According to data privacy regulations like GDPR, data subjects must provide explicit consent for specific purposes. Using data for purposes beyond what was consented to violates these principles, posing significant compliance risks.
Transparency and Accountability: Organizations must be transparent about how they use personal data and ensure accountability in data processing. Using data without consent undermines this transparency and accountability.
Greatest Risk of Noncompliance:
Legal and Regulatory Risks: Using personal data without consent can lead to severe penalties under laws like GDPR and CPRA. These laws impose heavy fines for noncompliance, making this scenario the highest risk.
Reputational Damage: Unauthorized use of personal data can severely damage an organization’s reputation, leading to loss of customer trust and potential financial losses.
Operational Impact: Ensuring compliance with consent requirements is fundamental to an organization's data processing activities. Failure to do so can disrupt business operations and necessitate significant remediation efforts.
Comparison with Other Options:
Making Data Available to a Larger Audience of Customers: While potentially risky, this does not inherently violate data privacy principles if done within consented uses.
Data Not Being Disposed According to the Retention Policy: This poses risks related to data minimization and retention principles but is less severe than unauthorized data use.
Personal Data Not Being De-identified Properly: This is a significant risk but typically involves fewer direct legal and regulatory implications compared to using data without consent.
An organization has implemented a preventive control to lock user accounts after three unsuccessful login attempts. This practice has been proven to be unproductive, and a change in the control threshold value has been recommended. Who should authorize changing this threshold?
Risk owner
IT security manager
IT system owner
Control owner
According to the CRISC Review Manual, a control owner is the person who is accountable for ensuring that specific control activities are performed. The control owner is responsible for defining, implementing, monitoring, and improving the control. Therefore, the control ownershould authorize changing the control threshold value, as it is part of their role to ensure that the control is effective and efficient. The other options are not the correct answers, because they are not directly involved in the control activities. The risk owner is the person who is accountable for the risk and its associated mitigation actions. The IT security manager is the person who is responsible for overseeing the IT security function and ensuring that the IT security policy is enforced. The IT system owner is the person who is responsible for the operation andmaintenance of the IT system and its associated data. References = CRISC Review Manual, 7th Edition, Chapter 3, Section 3.1.2, page 108.
Which of the following BEST enables the development of a successful IT strategy focused on business risk mitigation?
Providing risk awareness training for business units
Obtaining input from business management
Understanding the business controls currently in place
Conducting a business impact analysis (BIA)
Obtaining input from business management is the best way to enable the development of a successful IT strategy focused on business risk mitigation, because it helps to align and integrate the IT objectives and activities with the business goals and priorities. An IT strategy is a plan that defines how IT supports and enables the organization’s vision, mission, and strategy. A business risk mitigation is a process that aims to reduce or eliminate the risks that may affect the achievement of the business objectives or expectations. Obtaining input from business management is the best way to ensure that the IT strategy is relevant, realistic, and responsive to the business needs and challenges, and that the IT risks are identified, assessed, and managed in accordance with the business risk appetite and tolerance. Providing risk awareness training for business units, understanding the business controls currently in place, and conducting a businessimpact analysis (BIA) are all useful ways to support the development of an IT strategy focused on business risk mitigation, but they are not the best way, as they do not directly involve the input and feedback from business management. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.1.1, page 37
A risk practitioner identifies a database application that has been developed and implemented by the business independently of IT. Which of the following is the BEST course of action?
Escalate the concern to senior management.
Document the reasons for the exception.
Include the application in IT risk assessments.
Propose that the application be transferred to IT.
The best course of action when a risk practitioner identifies a database application that has been developed and implemented by the business independently of IT is to include the application in IT risk assessments. IT risk assessments are the process of identifying, analyzing, and evaluating the IT-related risks that could affect the achievement of the enterprise’s objectives. By including the application in IT risk assessments, the risk practitioner can identify the potential threats, vulnerabilities, and impacts associated with the application, and recommend the appropriatecontrols and mitigation strategies to reduce the risk to an acceptable level. Escalating the concern to senior management, documenting the reasons for the exception, and proposing that the application be transferred to IT are not the best courses of action, as they do not address the risk exposure and impact of the application, and may not be feasible or desirable for the business. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 47.
Which of the following BEST enables risk-based decision making in support of a business continuity plan (BCP)?
Impact analysis
Control analysis
Root cause analysis
Threat analysis
The best tool to enable risk-based decision making in support of a business continuity plan (BCP) is an impact analysis. An impact analysis is a process of identifying and evaluating the potential effects of an interruption or disruption of business operations on the organization’scritical functions, processes, and resources. An impact analysis can help to determine the recovery priorities, objectives, and strategies forthe BCP. Control analysis, root cause analysis, and threat analysis are other possible tools, but they are not as effective as an impact analysis. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.
An organization has restructured its business processes, and the business continuity plan (BCP) needs to be revised accordingly. Which of the following should be identified FIRST?
Variances in recovery times
Ownership assignment for controls
New potentially disruptive scenarios
Contractual changes with customers
When an organization restructures its business processes, the first step in revising the BCP is to identify new potentially disruptive scenarios that may affect the continuity of the critical functions and processes. This can be done by conducting a risk assessment or a business impact analysis (BIA) to determine the likelihood and impact of various threats and vulnerabilities onthe organization’s objectives and operations. By identifying new potentially disruptive scenarios, the organization can then update its recovery strategies, objectives, and plans accordingly.
The BEST way to obtain senior management support for investment in a control implementation would be to articulate the reduction in:
detected incidents.
residual risk.
vulnerabilities.
inherent risk.
Residual risk is the risk that remains after applying risk responses, such as avoidance, mitigation, transfer, or acceptance. It represents the level of exposure that the organisation is willing to tolerate or assume. Residual risk should be aligned with the organisation’s risk appetite and risk tolerance, which are determined by senior management. Therefore, the best way to obtain senior management support for investment in a control implementation would be to articulate the reduction in residual risk that the control would achieve. This would demonstrate how the control would help the organisation meet its riskobjectives and reduce the likelihood or impact of adverse events. References = ISACA CRISC Review Manual, 7th Edition, Chapter 1, Section 1.3.2, page 25.
Which of the following can be interpreted from a single data point on a risk heat map?
Risk tolerance
Risk magnitude
Risk response
Risk appetite
A risk heat map is a kind of risk matrix where risks are ranked based on their potential impact and their likelihood of occurring, which allows you to prioritize the risks that pose the greatest threat. The severity of each risk is indicated by color, usually green for low risk, red for high risk, and yellow for medium risk. Therefore, from a single data point on a risk heat map, one can interpret the risk magnitude, which is the product of impact and likelihood. The other options are not directly related to a single data point on a risk heat map, but rather to the overall risk management strategy and context. References = Risk Assessment and Analysis Methods: Qualitative and Quantitative; What Is a Risk Heat Map, and How Can It Help Your Risk Management Strategy; CRISC Certified in Risk and Information Systems Control – Question599
Which of the following potential scenarios associated with the implementation of a new database technology presents the GREATEST risk to an organization?
The organization may not have a sufficient number of skilled resources.
Application and data migration cost for backups may exceed budget.
Data may not be recoverable due to system failures.
The database system may not be scalable in the future.
The potential scenario that presents the greatest risk to an organization when implementing a new database technology is that data may not be recoverable due to system failures. Data recovery is the process of restoring or retrieving data that has been lost, corrupted, or damaged due to system failures, such as hardware malfunctions, software errors, power outages, or natural disasters. Data recovery is essential for the continuity and integrity of the organization’s operations and information, as data is one of the most valuable and critical assets of the organization. Data recovery is also important for the compliance and accountability of the organization, as data may be subject to legal or regulatory requirements, such as retention, backup, or audit. Data recovery may be challenging or impossible when implementing a new database technology, because the new technology may not be compatible or interoperable with the existing systems, applications, or backups, or because the new technology may nothave adequate or tested recovery mechanisms or procedures. Data recovery may also be costly or time-consuming when implementing a new database technology, because the new technology may require additional or specialized resources, tools, or expertise, or because the new technology may involve large or complex data sets or structures. The other options are not as risky as data recovery, although they may also pose some difficulties or limitations for the new database technology implementation. The organization may not have a sufficient number of skilled resources, application and data migration cost for backups may exceed budget, and the database system may not be scalable in the future are all factors that could affect the feasibility and sustainability of the new database technology, but they do not directly affect the continuity and integrity of the organization’s operations and information. References = 2
When reporting risk assessment results to senior management, which of the following is MOST important to include to enable risk-based decision making?
Risk action plans and associated owners
Recent audit and self-assessment results
Potential losses compared to treatment cost
A list of assets exposed to the highest risk
When reporting risk assessment results to senior management, the most important information to include to enable risk-based decision making is the potential losses compared to treatment cost. This information helps to quantify the impact and likelihood of the risks, and to evaluate the cost and benefit of the risk responses. This information also helps to prioritize and allocate resources for the risk management program, and to align the risk management program with the enterprise’s objectives, strategy, and risk appetite. The other options are not as important as the potential losses compared to treatment cost, as they provide different types of information for the risk management process:
Risk action plans and associated owners are the documents that specify the actions to be taken to address the identified risks, the resources required, the timelines, the owners, and the expected outcomes. This information helps to implement and monitor the risk management program, and to assign the authority and accountability for the risk management activities.
Recent audit and self-assessment results are the outcomes of the independent and objective examination of the risk management program, such as by internal or external auditors, or by the risk owners or practitioners themselves. This information helps to provide assurance and feedback on the effectiveness and efficiency of the risk management program, and to identify the gaps or weaknesses that need to be addressed.
A list of assets exposed to the highest risk are the resources that have the most value for the enterprise, such as hardware, software, data, or services, and that are affected by or contribute to the highest risks. This information helps to identify and protect the critical assets of theenterprise, and to reduce the exposure and impact of the risks to the assets. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.3.1.1, pp. 58-59.
Which of the following provides the MOST reliable evidence to support conclusions after completing an information systems controls assessment?
Risk and control self-assessment (CSA) reports
Information generated by the systems
Control environment narratives
Confirmation from industry peers
The source that provides the most reliable evidence to support conclusions after completing an information systems controls assessment is the information generated by the systems, as it reflects the actual and objective data and results of the system operations and performance, and can be verified and tested against the control objectives and criteria. The other options are not the most reliable sources, as they may be subjective, biased, or incomplete, and may not reflect theactual or current state of the system controls, respectively. References = CRISC Review Manual, 7th Edition, page 154.
A robotic process automation (RPA) project has implemented new robots to enhance the efficiency of a sales business process. Which of the following provides the BEST evidence that the new controls have been implemented successfully?
A post-implementation review has been conducted by key personnel.
A qualified independent party assessed the new controls as effective.
Senior management has signed off on the design of the controls.
Robots have operated without human interference on a daily basis.
Independent Assessment:
Objective Evaluation: An assessment by a qualified independent party ensures that the evaluation of the new controls is unbiased and thorough. It provides a credible verification of the control's effectiveness.
Expertise and Standards: Independent assessors bring specialized expertise and follow established standards and best practices, ensuring a comprehensive review of the control implementation.
Validation and Assurance: This assessment provides assurance to stakeholders that the controls are functioning as intended and meet the required security and operational standards.
Comparison with Other Options:
Post-Implementation Review by Key Personnel: While valuable, this review may lack the objectivity and thoroughness of an independent assessment.
Senior Management Sign-Off: Sign-off from senior management is important but does not provide the detailed validation of control effectiveness that an independent assessment offers.
Daily Operation of Robots without Human Interference: This indicates operational stability but does not verify that all controls are functioning as intended.
Best Practices:
Regular Independent Assessments: Schedule regular independent assessments to continuously validate the effectiveness of controls.
Comprehensive Reporting: Ensure that the independent assessment includes comprehensive reporting on findings and recommendations for improvement.
Follow-Up Actions: Implement any recommended actions from the assessment to address identified gaps or weaknesses in the controls.
Which of the following is the MOST important for an organization to have in place to ensure IT asset protection?
Procedures for risk assessments on IT assets
An IT asset management checklist
An IT asset inventory populated by an automated scanning tool
A plan that includes processes for the recovery of IT assets
To ensure IT asset protection, having procedures for risk assessments on IT assets is the most important. These procedures enable an organization to systematically identify, evaluate, and mitigate risks associated with its IT assets. This process is crucial for understanding thevulnerabilities and threats that could potentially harm the assets and for implementing the necessary controls to protect them.
Procedures for Risk Assessments on IT Assets (Answer A):
Importance: Regular risk assessments help in identifying vulnerabilities and threats to IT assets, allowing the organization to prioritize and implement appropriate risk mitigation strategies.
Implementation: These procedures should be well-documented and regularly updated to reflect the changing threat landscape and the organization's evolving IT infrastructure.
Outcome: Effective risk assessments ensure that IT assets are protected from potential risks, thereby safeguarding the organization's data, systems, and overall IT environment.
Comparison with Other Options:
B. An IT asset management checklist:
Purpose: This helps in tracking and managing IT assets.
Limitation: It does not address risk assessment and mitigation directly.
C. An IT asset inventory populated by an automated scanning tool:
Purpose: Provides a detailed list of IT assets.
Limitation: While it helps in knowing what assets exist, it does not assess the risks associated with those assets.
D. A plan that includes processes for the recovery of IT assets:
Purpose: Focuses on recovery after an incident.
Limitation: It is reactive rather than proactive in protecting assets.
Which of the following is the PRIMARY reason for sharing risk assessment reports with senior stakeholders?
To support decision-making for risk response
To hold risk owners accountable for risk action plans
To secure resourcing for risk treatment efforts
To enable senior management to compile a risk profile
The primary reason for sharing risk assessment reports with senior stakeholders is to support decision-making for risk response. Risk assessment reports are documents that summarize the results of the risk assessment process, such as the risk sources, causes, impacts, likelihood, and levels. Risk assessment reports also provide recommendations for risk response options, such as avoiding, reducing, transferring, or accepting the risk. Sharing risk assessment reports with senior stakeholders helps to inform them of the current risk situation, and to solicit their input, feedback, or approval for the risk response actions. The other options are not the primary reason for sharing risk assessment reports, although they may be secondary reasons or outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.
Which of the following is MOST helpful in identifying new risk exposures due to changes in the business environment?
Standard operating procedures
SWOT analysis
Industry benchmarking
Control gap analysis
New risk exposures due to changes in the business environment are the possibilities and impacts of new or emerging threats or opportunities that may affect the organization’s objectives, performance, or value creation, as a result of changes in the internal or external factors that influence the organization’s operations, such as technology, competition, regulation, or customer behavior12.
The most helpful tool in identifying new risk exposures due to changes in the business environment is a SWOT analysis, which is a technique that involves identifying and analyzing the strengths, weaknesses, opportunities, and threats (SWOT) that are relevant to the organization’s situation, goals, and capabilities34.
A SWOT analysis is the most helpful tool because it helps the organization to scan and assess the business environment, and to identify and prioritize the new or emerging risk exposures that may arise from the changes in the environment34.
A SWOT analysis is also the most helpful tool because it helps the organization to align and adapt its strategy and actions to the changes in the environment, and to leverage its strengths and opportunities, and mitigate its weaknesses and threats34.
The other options are not the most helpful tools, but rather possible sources or inputs that may be used in a SWOT analysis. For example:
Standard operating procedures are documents that describe the routine tasks and processes that are performed by the organization, and the policies and standards that govern them56. However, these documents are not the most helpful tools because they may not reflect or capture the changes in the business environment, and they may need to be revised or updated to address the new or emerging risk exposures56.
Industry benchmarking is a technique that involves comparing and contrasting the performance and practices of the organization with those of the similar or leadingorganizations in the same or related industry, and identifying the gaps or opportunities for improvement78. However, this technique is not the most helpful tool because it may not provide a comprehensive or holistic view of the business environment, and it may not align with the organization’s specific situation, goals, or capabilities78.
Control gap analysis is a technique that involves assessing and evaluating the adequacy and effectiveness of the controls that are designed and implemented to mitigate the risks, and identifying and addressing the areas or aspects that need to be improved or added . However, this technique is not the most helpful tool because it is reactive rather than proactive, and it may not identify or anticipate the new or emerging risk exposures that may result from the changes in the business environment . References =
1: Risk IT Framework, ISACA, 2009
2: IT Risk Management Framework, University of Toronto, 2017
3: SWOT Analysis - ISACA1
4: SWOT Analysis: What It Is and When to Use It2
5: Standard Operating Procedure - Wikipedia3
6: How to Write Effective Standard Operating Procedures (SOP)4
7: Benchmarking - Wikipedia5
8: Benchmarking: Definition, Types, Process, Advantages & Examples6
Control Gap Analysis - ISACA7
Control Gap Analysis: A Step-by-Step Guide8
Which of the following is the BEST key performance indicator (KPI) to measure the effectiveness of an anti-virus program?
Frequency of anti-virus software updates
Number of alerts generated by the anti-virus software
Number of false positives detected over a period of time
Percentage of IT assets with current malware definitions
An anti-virus program is a software that detects and removes malicious software, such as viruses, worms, or ransomware, from the IT assets, such as computers, servers, or networks. The effectiveness of an anti-virus program can be measured by the key performance indicators (KPIs) that reflect the achievement of the program objectives and the alignment with the enterprise’s risk appetite and tolerance. The best KPI to measure the effectiveness of an anti-virus program is the percentage of IT assets with current malware definitions. Malware definitions are the files or databases that contain the signatures or patterns of the known malicious software, and they are used by the anti-virus program to scan and identify the malware. The percentage of IT assets with current malware definitions indicates how well the anti-virus program is able to protect the IT assets from the latest or emerging threats, and reduce the exposure and impact of the risks associated with the malware. The other options are not as good as the percentage of IT assets with current malware definitions, as they may not reflect the quality or timeliness of the protection, or the alignment with the enterprise’s risk appetite and tolerance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.3.2.1, pp. 171-172.
Which of the following is the MOST important information to be communicated during security awareness training?
Management's expectations
Corporate risk profile
Recent security incidents
The current risk management capability
The most important information to be communicated during security awareness training is management’s expectations. This will help to establish the security culture and behavior of the enterprise, and to align the staff’s actions with the enterprise’s objectives, policies, and standards. Management’s expectations also provide the basis for measuring and evaluating the effectiveness of the security awareness program. Corporate risk profile, recent security incidents, and the current risk management capability are also important information to be communicated during security awareness training, but they are not as important as management’s expectations. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.1.1.2, page 2291
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 642.
Which of the following would present the GREATEST challenge for a risk practitioner during a merger of two organizations?
Variances between organizational risk appetites
Different taxonomies to categorize risk scenarios
Disparate platforms for governance, risk, and compliance (GRC) systems
Dissimilar organizational risk acceptance protocols
The greatest challenge for a risk practitioner during a merger of two organizations is the variances between organizational risk appetites, as they may indicate a significant difference in the risk culture, strategy, and objectives of the two organizations, and may require a complex and lengthy process of alignment and integration. Different taxonomies to categorize risk scenarios, disparate platforms for governance, risk, and compliance (GRC) systems, and dissimilar organizational risk acceptance protocols are not the greatest challenges, as they are more related to the technical, operational, or procedural aspects of risk management, rather than the strategicor cultural aspects of risk management. References = CRISC Review Manual, 7th Edition, page 109.
Which of the following is the PRIMARY reason for monitoring activities performed in a production database environment?
Ensuring that database changes are correctly applied
Enforcing that changes are authorized
Deterring illicit actions of database administrators
Preventing system developers from accessing production data
Ensuring that database changes are correctly applied is the primary reason for monitoring activities performed in a production database environment, as it helps to maintain the integrity, availability, and performance of the database and the applications that depend on it. Database changes are any modifications made to the database structure, configuration, data, or code, such as adding or deleting tables, columns, indexes, or triggers, updating or inserting data, or altering stored procedures or functions. Database changes can have significant impacts on the database functionality and behavior, and may introduce errors, inconsistencies, or vulnerabilities if not applied correctly. Therefore, monitoring database changes is essential to verify that the changes are implemented as intended, comply with the design specifications and standards, and do not cause any adverse effects or conflicts with the existing database or application components.
The other options are not the primary reasons for monitoring activities performed in a production database environment. Enforcing that changes are authorized is an important aspect of database change management, but it is not the main purpose of database monitoring. Database change management is the process of planning, reviewing, approving, and implementing database changes in a controlled and consistent manner. Database change management helps to ensure that the changes are authorized by the appropriate stakeholders, aligned with the business requirements and objectives, and documented and communicated to the relevant parties. Database monitoring can support database change management by providing information and feedback on the change implementation and performance, but it does not enforce the change authorization. Deterring illicit actions of database administrators is a possible benefit of database monitoring, but it is not the primary reason for it. Database administrators are the users who have the highest level of access and privilege to the database, and they are responsible for managingand maintaining the database operations and security. Database monitoring can help to deter illicit actions of database administrators by tracking and auditing their activities and actions on the database, and alerting or escalating any suspicious or malicious behavior. However, database monitoring is not the only or the most effective way to prevent or detect illicit actions of database administrators. Other measures, such as implementing the principle of least privilege, segregating duties, enforcing password policies, and encrypting data, are also necessary to protect the database from unauthorized or improper access or manipulation by database administrators or other users. Preventing system developers from accessing production data is apossible benefit of database monitoring, but it is not the primary reason for it. System developers are the users who design, develop, and test the applications that interact with the database. System developers should not have access to the production data, as it may contain sensitive or confidential information that could be compromised or misused by the developers. System developers should only use test or dummy data for their development and testing purposes. Database monitoring can help to prevent system developers from accessing production data by controlling and restricting their access and privilege to the database, and logging and reporting any unauthorized or inappropriate access attempts. However, database monitoring is not the only or the most effective way to prevent system developers from accessing production data. Other measures, such as implementing access control policies, masking or anonymizing data, and isolating development and production environments, are also necessary to safeguard the production data from system developers or other users. References = Database Monitoring: Basics & Introduction | Splunk, IT Risk Resources | ISACA, Best Practices for Database Performance Monitoring
When collecting information to identify IT-related risk, a risk practitioner should FIRST focus on IT:
risk appetite.
security policies
process maps.
risk tolerance level
When collecting information to identify IT-related risk, a risk practitioner should first focus on IT risk appetite, which is the amount of risk that the organization is willing to accept in pursuit of its IT objectives, before action is deemed necessary to reduce the risk1. IT risk appetite reflects the organization’s IT risk attitude and its willingness to accept risk in specific scenarios, with a governance model in place for IT risk oversight. IT risk appetite helps to guide the organization’s approach to IT risk and IT risk management, and to align its IT risk decisions with its business objectives and context. The other options are not the best answers, as they are either derived from or dependent on the IT risk appetite. IT security policies are the rules and guidelines that define the organization’s IT security objectives, requirements, and responsibilities, and they are based on the IT risk appetite. IT process maps are the graphical representations of the IT processes, activities, and tasks that support the organization’s IT objectives, and they are influenced by the IT risk appetite. IT risk tolerance level is the acceptable variation between the IT risk thresholds and the IT objectives, and it is determined by the IT risk appetite. References = IT Risk Resources | ISACA; RiskAppetite vs. Risk Tolerance: What is the Difference?; IT Risk Management - an overview | ScienceDirect Topics; IT Risk Management Framework - an overview | ScienceDirect Topics
Which of the following is the BEST method for assessing control effectiveness?
Ad hoc control reporting
Control self-assessment
Continuous monitoring
Predictive analytics
Control effectiveness is the degree to which a control achieves its intended objective and mitigates the risk that it is designed to address. It is measured by comparing the actual performance and outcome of the control with the expected or desired performance and outcome.
The best method for assessing control effectiveness is continuous monitoring, which is the process of collecting, analyzing, and reporting on the performance and outcome of the controls on an ongoing basis. Continuous monitoring provides timely and accurate information on the status and results of the controls, and enables the identification and correction of any issues or gaps in the control environment.
Continuous monitoring can be performed using various techniques, such as automated tools, dashboards, indicators, metrics, logs, audits, reviews, etc. Continuous monitoring can also be integrated with the risk management process, and aligned with the organization’s objectives and risk appetite.
The other options are not the best methods for assessing control effectiveness, because they do not provide the same level of timeliness, accuracy, and completeness of information on the performance and outcome of the controls.
Ad hoc control reporting is the process of collecting, analyzing, and reporting on the performance and outcome of the controls on an irregular or occasional basis. Ad hoc control reporting may be triggered by specific events, requests, or incidents, and it may not cover all the relevant or critical controls. Ad hoc control reporting may not provide sufficient or consistentinformation on the control effectiveness, and it may not enable the timely and proactive identification and correction of any issues or gaps in the control environment.
Control self-assessment is the process of allowing the control owners or operators to evaluate and report on the performance and outcome of their own controls. Control self-assessment can provide useful insights and feedback from the control owners or operators, and it can enhance their awareness and accountability for the control effectiveness. However, control self-assessment may not be objective, reliable, or independent, and it may not cover all the relevant or critical controls. Control self-assessment may not provide sufficient or consistent information on the control effectiveness, and it may not enable the timely and proactive identification and correction of any issues or gaps in the control environment.
Predictive analytics is the process of using statistical techniques and models to analyze historical and current data, and to make predictions or forecasts about future events or outcomes. Predictive analytics can provide useful insights and trends on the potential performance and outcome of the controls, and it can support the decision making and planning for the control effectiveness. However, predictive analytics may not be accurate, valid, or reliable, and it may not reflect the actual or current performance and outcome of the controls. Predictive analytics may not provide sufficient or consistent information on the control effectiveness, and it may not enable the timely and proactive identification and correction of any issues or gaps in the control environment. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 150
CRISC Practice Quiz and Exam Prep
Which of the following is the BEST key performance indicator (KPI) to measure the effectiveness of a vulnerability management process?
Percentage of vulnerabilities remediated within the agreed service level
Number of vulnerabilities identified during the period
Number of vulnerabilities re-opened during the period
Percentage of vulnerabilities escalated to senior management
A vulnerability management process is a process that identifies, analyzes, prioritizes, and remediates the vulnerabilities in the IT systems and applications. The effectiveness of a vulnerability management process can be measured by the key performance indicators (KPIs) that reflect the achievement of the process objectives and the alignment with the enterprise’s risk appetite and tolerance. The best KPI to measure the effectiveness of a vulnerability management process is the percentage of vulnerabilities remediated within the agreed service level. This KPI indicates how well the process is able to address the vulnerabilities in a timely and efficient manner, and reduce the exposure and impact of the risks associated with the vulnerabilities. The other options are not as good as the percentage of vulnerabilities remediated within the agreed service level, as they may not reflect the quality or timeliness of the remediation actions, or the alignment with the enterprise’s risk appetite and tolerance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.3.2.1, pp. 171-172.
Which of the following is the BEST course of action for a system administrator who suspects a colleague may be intentionally weakening a system's validation controls in order to pass through fraudulent transactions?
Implement compensating controls to deter fraud attempts.
Share the concern through a whistleblower communication channel.
Monitor the activity to collect evidence.
Determine whether the system environment has flaws that may motivate fraud attempts.
The best course of action for a system administrator who suspects a colleague may be intentionally weakening a system’s validation controls in order to pass through fraudulent transactions is B. Share the concern through a whistleblower communication channel1
According to the CRISC Review Manual, a whistleblower communication channel is a mechanism that allows employees to report suspected fraud or unethical behavior without fear of retaliation or reprisal. A whistleblower communication channel is part of an effective fraud detection and prevention framework, and it helps to promote a culture of integrity and accountability within the organization2
The other options are not as effective or appropriate as sharing the concern through a whistleblower communication channel, because:
•A. Implementing compensating controls to deter fraud attempts may not address the root cause of the problem, and it may also create additional complexity and cost for the system. Moreover, it may not prevent the colleague from finding other ways to bypass the controls or collude with external parties.
•C. Monitoring the activity to collect evidence may expose the system administrator to legal or ethical risks, especially if the monitoring is done without proper authorization or due process. Itmay also delay the reporting and resolution of the issue, and potentially allow more fraudulent transactions to occur.
•D. Determining whether the system environment has flaws that may motivate fraud attempts may be useful for understanding the context and the factors that contribute to the fraud risk, but it does not address the immediate concern of reporting the suspected fraud. It may also imply that the system administrator is trying to justify or rationalize the colleague’s behavior, rather than holding them accountable.
1: CRISC Review Questions, Answers & Explanations Database, Question ID: 100002 2: CRISC Review Manual, 7th Edition, page 224
Which of the following should be of GREATEST concern to a risk practitioner reviewing an organization's disaster recovery plan (DRP)?
Risk scenarios used for the plan were last tested two years ago.
The IT steering committee determined the application recovery priorities.
The disaster recovery plan (DRP) does not identify a hot site.
The call list in the plan was last updated a year ago.
Which of the following provides The MOST useful information when determining a risk management program's maturity level?
Risk assessment results
A recently reviewed risk register
Key performance indicators (KPIs)
The organization's risk framework
Key performance indicators (KPIs) are measurable values that demonstrate how effectively an organization is achieving its key objectives. KPIs can be used to evaluate the progress and performance of a risk management program, as well as to identify the areas for improvement and alignment with the organization’s strategy. KPIs can provide the most useful information when determining a risk management program’s maturity level, because they can reflect the extent to which the program is integrated, consistent, proactive, and value-adding. KPIs can also be compared with industry benchmarks or best practices to assess the program’s maturity level relative to other organizations. The other options are not as useful as KPIs, because they do not provide a clear and comprehensive picture of the risk management program’s maturity level, but rather focus on specific aspects or outputs of the program. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, page 18.
Which of the following is a benefit of implementing user and entity behavior analytics to help mitigate information security threats?
Device activity is centrally logged.
Changes to user credentials are monitored.
Data assets are effectively inventoried.
Attacks are identified against a baseline of activity.
Which of the following factors will have the GREATEST impact on the implementation of a risk mitigation strategy for an organization?
Cost-benefit analysis
Risk tolerance
Known vulnerabilities
Cyber insurance
Risk tolerance defines the boundaries for acceptable risk levels and directly impacts decision-making for mitigation strategies. A well-defined tolerance helps prioritize actions and allocate resources effectively, emphasizing its central role in theRisk Responsedomain.
Which of the following would BEST support the integrity of online financial transactions?
Developing an integrated audit facility
Implementing audit trail logs
Deploying multi-factor authentication (MFA)
Implementing blockchain technology
Multi-factor authentication (MFA)significantly enhances transaction integrity by ensuring that users are who they claim to be. It is a practical, widely adopted control to prevent unauthorized access.
Which of the following key performance indicators (KPis) would BEST measure me risk of a service outage when using a Software as a Service (SaaS) vendors
Frequency of business continuity plan (BCP) lasting
Frequency and number of new software releases
Frequency and duration of unplanned downtime
Number of IT support staff available after business hours
Software as a Service (SaaS) is a cloud computing model that provides software applications over the internet, without requiring the users to install or maintain them on their own devices. SaaS vendors are responsible for hosting, managing, and updating the software applications, and providing technical support and security to the users. The key performance indicator (KPI) that would best measure the risk of a service outage when using a SaaS vendor is the frequency and duration of unplanned downtime, which is the amount and length of time that the software applications are unavailable or inaccessible due to unexpected events, such as network failures, server crashes, power outages, cyberattacks, etc. The frequency and duration of unplanned downtime indicate the reliability and availability of the SaaS vendor, and the potential impact of the service outage on the users’ business operations and productivity. References = 3
An organization uses a biometric access control system for authentication and access to its server room. Which control type has been implemented?
Detective
Deterrent
Preventive
Corrective
Biometric systems are preventive controls designed to restrict access to authorized personnel only, thereby proactively mitigating unauthorized access risks. This aligns withAccess and Authentication Controlprinciples in risk management.
An IT risk practitioner has been asked to regularly report on the overall status and effectiveness of the IT risk management program. Which of the following is MOST useful for this purpose?
Balanced scorecard
Capability maturity level
Internal audit plan
Control self-assessment (CSA)
A balanced scorecard is a strategic management tool that helps to measure and communicate the performance of an organization or a program against its goals and objectives. A balanced scorecard typicallyconsists of four perspectives: financial, customer, internal process, and learning and growth. Each perspective has a set of key performance indicators (KPIs) that reflect the critical success factors and desired outcomes of the organization or the program1.
A balanced scorecard is most useful for reporting on the overall status and effectiveness of the IT risk management program, because it can provide a comprehensive and balanced view of the program’s performance across multiple dimensions. A balanced scorecard can help to align the IT risk management program with the business strategy and vision, and to demonstrate the value and impact of the program to the stakeholders. A balanced scorecard can also help to identify the strengths and weaknesses of the IT risk management program, and to monitor and improve the program’s processes and outcomes2.
The other options are not as useful as a balanced scorecard for reporting on the overall status and effectiveness of the IT risk management program. A capability maturity level is a measure of the maturity and quality of a process or a practice, based on a predefined set of criteria andstandards. A capability maturity level can help to assess and benchmark the IT risk management program’s processes and practices, but it does not provide a holistic view of the program’s performance and results3. An internal audit plan is a document that outlines the scope, objectives, and methodology of an internal audit activity. An internal audit plan can help to evaluate and verify the IT risk management program’s controls and compliance, but it does not provide a strategic view of the program’s goals and outcomes4. A control self-assessment (CSA) is a technique that involves the participation of the process owners and the staff in assessing the effectiveness and efficiency of their own controls. A CSA can help to enhance the awareness and ownership of the IT risk management program’s controls, but it does not provide an objective and independent view of the program’s performance and impact. References =
Balanced Scorecard Basics - Balanced Scorecard Institute
Using the Balanced Scorecard to Measure and Manage IT Risk
Capability Maturity Model Integration (CMMI) Overview
Internal Audit Planning: The Basics - The IIA
[Control Self-Assessment - ISACA]
An organization’s board of directors is concerned about recent data breaches in the news and wants to assess its exposure to similar scenarios. Which of the following is the BEST course of action?
Evaluate the organization's existing data protection controls.
Reassess the risk appetite and tolerance levels of the business.
Evaluate the sensitivity of data that the business needs to handle.
Review the organization’s data retention policy and regulatory requirements.
Data Protection Controls:
Evaluating existing data protection controls involves reviewing and assessing the measures in place to protect sensitive data from breaches.
This includes technical, administrative, and physical controls designed to prevent unauthorized access, use, disclosure, disruption, modification, or destruction of data.
Steps in Evaluation:
Review Current Controls:Assess the effectiveness of encryption, access controls, data masking, and other security measures.
Identify Gaps:Determine if there are any weaknesses or vulnerabilities in the current controls.
Recommend Improvements:Suggest enhancements or additional controls to address identified gaps.
Importance of Evaluation:
Provides the board with a clear understanding of the organization’s current security posture and exposure to data breaches.
Helps in identifying areas where additional controls or improvements are needed to mitigate risks effectively.
Comparing Other Actions:
Reassess Risk Appetite and Tolerance Levels:Important but secondary to understanding current controls.
Evaluate Data Sensitivity:Useful but should be part of a broader assessment of existing controls.
Review Data Retention Policy:Relevant for compliance but not directly addressing the immediate concern of data breaches.
References:
The CRISC Review Manual discusses the importance of evaluating data protection controls to understand and mitigate risks (CRISC Review Manual, Chapter 4: Information Technology and Security, Section 4.4 Data Protection and Privacy).
One of an organization's key IT systems cannot be patched because the patches interfere with critical business application functionalities. Which of the following would be the risk practitioner's BEST recommendation?
Additional mitigating controls should be identified.
The system should not be used until the application is changed
The organization's IT risk appetite should be adjusted.
The associated IT risk should be accepted by management.
The risk practitioner’s best recommendation when one of an organization’s key IT systems cannot be patched because the patches interfere with critical business application functionalities is to identify additional mitigating controls, as they may reduce the likelihood or impact of the vulnerabilities being exploited, and align the residual risk with the risk tolerance and appetite of the organization. The other options are not the best recommendations, as they may not address the risk adequately, or may introduce unacceptable consequences, such as disrupting the businessoperations, changing the risk strategy, or accepting excessive risk. References = CRISC Review Manual, 7th Edition, page 111.
Which of the following is the PRIMARY role of a data custodian in the risk management process?
Performing periodic data reviews according to policy
Reporting and escalating data breaches to senior management
Being accountable for control design
Ensuring data is protected according to the classification
Which of the following is the BEST way to determine whether new controls mitigate security gaps in a business system?
Complete an offsite business continuity exercise.
Conduct a compliance check against standards.
Perform a vulnerability assessment.
Measure the change in inherent risk.
A business system is a set of interconnected processes, functions, or activities that support the operations and objectives of a business1. A security gap is a weakness or flaw in a business system that can be exploited by a threat to cause harm or gain unauthorized access2. A control is a measure or mechanism that reduces the likelihood or impact of a security gap or threat3.
The best way to determine whether new controls mitigate security gaps in a business system is to perform a vulnerability assessment. A vulnerability assessment is a process of identifying and evaluating the security gaps and threats in a business system, and testing the effectiveness and efficiency of the controls that are implemented to address them. A vulnerability assessment can help to:
Measure and compare the current and desired state of the security posture and performance of the business system
Detect and prioritize the most critical and urgent security gaps and threats that may compromise the business system or its objectives
Validate and validate the adequacy and reliability of the new controls and their ability to prevent, detect, or respond to security incidents or breaches
Provide feedback and recommendations for improving the security of the business system and enhancing the security awareness and culture of the organization
References = What is a Business System?, What is a Security Gap?, What is a Control?, [What is a Vulnerability Assessment?], [Vulnerability Assessment: A Guide for Business Leaders]
Which of the following is the MOST important objective of an enterprise risk management (ERM) program?
To create a complete repository of risk to the organization
To create a comprehensive view of critical risk to the organization
To provide a bottom-up view of the most significant risk scenarios
To optimize costs of managing risk scenarios in the organization
The most important objective of an enterprise risk management (ERM) program is to create a comprehensive view of critical risk to the organization, as it enables the organization to identify, assess, and prioritize the key risks that may affect its objectives and strategy, and to implement appropriate risk responses and controls. A comprehensive view of critical risk also helps the organization to align its risk appetite and tolerance with its business goals and value creation, and to enhance its risk culture and governance. A comprehensive view of critical risk can be achieved by integrating risk management across all levels and functions of the organization, and by using consistent and reliable risk information and reporting. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 242. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 242. CRISC Sample Questions 2024, Question 242.
The PRIMARY goal of a risk management program is to:
facilitate resource availability.
help ensure objectives are met.
safeguard corporate assets.
help prevent operational losses.
According to the What Is Risk Management & Why Is It Important? article, risk management is the systematic process of identifying, assessing, and mitigating threats or uncertainties that can affect your organization. The primary goal of a risk management program is to help ensure objectives are met, by aligning the risk management process with the organization’s strategy, vision, mission, values, and objectives. By having a risk management program, an organization can identify potential problems before they occur and have a plan for addressing them, as well as monitor and report on the effectiveness of the risk responses. This can help the organization to achieve its desired outcomes and create value for its stakeholders. References = What Is Risk Management & Why Is It Important?
What is the BEST approach for determining the inherent risk of a scenario when the actual likelihood of the risk is unknown?
Use the severity rating to calculate risk.
Classify the risk scenario as low-probability.
Use the highest likelihood identified by risk management.
Rely on range-based estimates provided by subject-matter experts.
When likelihood is unknown, range-based estimates from subject-matter experts provideinformed and realistic insights into potential risk exposure. This approach helps approximate the inherent risk based on experience and expertise, supporting effective decision-making.
IT stakeholders have asked a risk practitioner for IT risk profile reports associated with specific departments to allocate resources for risk mitigation. The BEST way to address this request would be to use:
the cost associated with each control.
historical risk assessments.
key risk indicators (KRls).
information from the risk register.
The best way to address the request for IT risk profile reports associated with specific departments would be to use key risk indicators (KRIs), which are metrics that provide information on the level of exposure to a given operational risk1. KRIs can help to monitor the changes in risk levels over time, identify emerging risks, and trigger risk response actions when the risk exceeds the acceptable thresholds2. KRIs can also help to allocate resources for risk mitigation by prioritizing the risks that pose the greatest threat to the business objectives and performance of each department. The other options are not the best ways to address the request, as they do not provide the same level of insight and guidance as KRIs. The cost associated with each control may indicate the efficiency of the risk mitigation, but not the effectiveness or the necessity. Historical risk assessments may provide some baseline data, but not the current or future risk trends. Information from the risk register may include too much detail or irrelevant information, and not the key risk factors that need to be monitored and reported. References = Key Risk Indicators; Key Risk Indicators: A Practical Guide
it was determined that replication of a critical database used by two business units failed. Which of the following should be of GREATEST concern1?
The underutilization of the replicated Iink
The cost of recovering the data
The lack of integrity of data
The loss of data confidentiality
The lack of integrity of data is the greatest concern when replication of a critical database used by two business units failed. Data integrity means that the data is accurate, complete, consistent, and reliable. If the replication failed, it means that the data in the primary and secondary databases may not be synchronized and may have discrepancies or errors. This could affect the quality and reliability of the data and the business processes that depend on it. The other options are not as concerning as the lack of integrity of data, as they are related to the efficiency, cost, or confidentiality of the data, which are less critical than the accuracy and reliability of the data. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Performance Indicators, page 183.
Which of the following should be determined FIRST when a new security vulnerability is made public?
How severe the vulnerability is across the industry
Whether the affected technology is internet-facing
Whether the affected technology is used within the organization
What mitigating controls are currently in place
The very first action in vulnerability management is confirming whether the affected technology exists in the organization’s environment.
CRISC notes:
“Before prioritizing or mitigating, it is critical to determine whether the enterprise uses the affected asset or service.”
If the organization is not using the affected technology, no further response is required.
After that, severity and mitigating controls are reviewed.
Hence, C is correct.
CRISC Reference: Domain 2 – IT Risk Assessment, Topic: Vulnerability and Asset Validation.
To help ensure all applicable risk scenarios are incorporated into the risk register, it is MOST important to review the:
risk mitigation approach
cost-benefit analysis.
risk assessment results.
vulnerability assessment results
To help ensure all applicable risk scenarios are incorporated into the risk register, it is most important to review the risk assessment results, which are the outputs of the process of identifying, analyzing, and evaluating the risks that affect a project or an organization. The riskassessment results provide information on the sources, causes, impacts, likelihood, and severity of the risks, as well as the existing controls and their effectiveness. The risk assessment results help to determine the risk level and priority of each risk scenario, and to select the most appropriate risk response strategy. The risk assessment results are the basis for creating and updating the risk register, which is a document that records and tracks theidentified risks, their characteristics, responses, owners, and status12. The other options are not the most important factors to review, as they are either derived from or dependent on the risk assessment results. The risk mitigation approach is the plan and actions to reduce the impact or likelihood of the risks, and it is based on the risk assessment results. The cost-benefit analysis is the comparison of the costs and benefits of implementing the risk response strategy, and it is influenced by the risk assessment results. The vulnerability assessment results are the identification and measurement of the weaknesses or gaps in the information systems or resources, and they are part of the risk assessment results. References = Risk Assessment in Project Management | PMI; RiskAssessment Process: Definition, Steps, and Examples; Risk Assessment - an overview | ScienceDirect Topics; Risk Register: A Project Manager’s Guide with Examples [2023] • Asana; What Is a Risk Register? | Smartsheet
Which of the following is MOST likely to be identified from an information systems audit report?
Resiliency
Regulatory requirements
Data ownership
Vulnerabilities
Information systems audits are designed to evaluate the effectiveness of controls and identify weaknesses or vulnerabilities within systems. Identifying vulnerabilities allows organizations to address potential security issues proactively.
An organization has provided legal text explaining the rights and expected behavior of users accessing a system from geographic locations that have strong privacy regulations. Which of the following control types has been applied?
Detective
Directive
Preventive
Compensating
The type of control that has been applied when an organization provides legal text explaining the rights and expected behavior of users accessing a system from geographic locations that have strong privacy regulations is directive. A directive control is a control that guides or instructs the users or the staff on the policies, procedures, or standards that they need to follow or comply with when performing their tasks or activities. A directive control can help to prevent or reduce the risk of non-compliance, errors, or violations, by ensuring that the users or the staff are aware and informed of the expectations and requirements of the organization or the system. A directive control can also help to enforce the accountability and responsibility of the users or the staff, and to support the audit and monitoring of their actions and behaviors. Providing legal text explaining the rights and expected behavior of users accessing a system from geographic locations that have strong privacy regulations is an example of a directive control, as it informs the users of the legal obligations and consequences of using the system, and instructs them on how to protect their privacy and the privacy of others. Detective, preventive, and compensating are not the correct types of control, as they do not match the definition or the purpose of the control that has been applied. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.
Which of the following should be included in a risk scenario to be used for risk analysis?
Risk appetite
Threat type
Risk tolerance
Residual risk
A risk scenario is a hypothetical situation that describes how a risk event could adversely affect an organization’s objectives, assets, or operations. A risk scenario can be used for riskanalysis,which is the process of estimating the likelihood and impact of the risk event, and evaluating the effectiveness and efficiency of the risk response1.
One of the essential components of a risk scenario is the threat type, which is the source or cause of the risk event. The threat type can be classified into various categories, such as natural, human, technical, environmental, or legal. The threat type can help to define the characteristics, motivations, capabilities, and methods of the risk event, and to identify the potential vulnerabilities and exposures of the organization. The threat type can also help to determine the frequency and severity of the risk event, and to select the appropriate risk response strategies and controls23.
The other options are not the components of a risk scenario, but rather the outcomes or inputs of risk analysis. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite can help to guide the risk analysis by providing a high-level statement of the desired level of risk taking and tolerance4. Risk tolerance is the acceptable variation in the outcomes related to specific objectives or risks. Risk tolerance can help to measure the risk analysis by providing quantitative or qualitative indicators of the acceptable range of risk exposure and performance4. Residual risk is the remaining risk after the risk response has been implemented. Residual risk can help to monitor the risk analysis by providing feedback on the effectiveness and efficiency of the risk response and the need for further action. References =
Risk Analysis - ISACA
Threat - ISACA
Threat Modeling - ISACA
Risk Appetite and Risk Tolerance - ISACA
[Residual Risk - ISACA]
[CRISC Review Manual, 7th Edition]
Which of the following is MOST important to understand when developing key risk indicators (KRIs)?
KRI thresholds
Integrity of the source data
Control environment
Stakeholder requirements
Key risk indicators (KRIs) are metrics used by organizations to monitor and assess potential risks that may impact their objectives and performance. KRIs also provide early warning signalsthat help organizations identify, analyze, and address risks before they escalate into significant issues1. The most important factor to understand when developing KRIs is stakeholder requirements, which are the needs and expectations of the persons or entities that have an interest or influence in the organization’s risk management2. By understanding stakeholder requirements, the organization can ensure that the KRIs are aligned with the organization’s strategy, vision, and mission, and that they reflect the current and emerging risks and their potential consequences. Understanding stakeholder requirements can also help to establish and communicate the roles and responsibilities of the stakeholders, and to enforce the accountability and performance of the risk management. KRI thresholds, integrity of the source data, andcontrol environment are not the most important factors to understand when developing KRIs, as they do not provide the same level of insight and relevance as stakeholder requirements. KRI thresholds are the values or ranges that indicate the level of risk exposure and the need for action or escalation3. KRI thresholds can help to measure and monitor the performance and compliance of the risk management, but they do not ensure that the KRIs are appropriate and accurate for the organization’s risk profile. Integrity of the source data is the quality and reliability of the data that are used to support or enable the development of KRIs4. Integrity of the source data can enhance the validity and consistency of the KRIs, but it does not ensure that the KRIs are comprehensive and compatible with the organization’s risk environment. Control environment is the set of policies, processes, and systems that provide the foundation and structure for the risk management5. Control environment can improve the security and efficiency of the risk management, but it does not ensure that the KRIs are relevant and realistic for the organization’s risk objectives and strategies. References = 1: Key Risk Indicators: A Practical Guide | SafetyCulture2: Stakeholder Requirements - an overview | ScienceDirect Topics3: Risk Threshold: Definition, Meaning & Example - PM Study Circle4: Data Integrity - an overview | ScienceDirect Topics5: Control Environment - an overview | ScienceDirect Topics : [Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.1: Key Risk Indicators, pp. 181-185.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.1: Control Design, pp. 233-235.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.2: Control Implementation, pp. 243-245.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.3: Control Monitoring and Maintenance, pp. 251-253.]
Which of the following is the BEST recommendation to address recent IT risk trends that indicate social engineering attempts are increasing in the organization?
Conduct a simulated phishing attack.
Update spam filters
Revise the acceptable use policy
Strengthen disciplinary procedures
The best recommendation to address recent IT risk trends that indicate social engineering attempts are increasing in the organization is to conduct a simulated phishing attack, as it tests the awareness and behavior of the employees in responding to a realistic and targeted email scam, and identifies the areas and individuals that need improvement or training. Updating spam filters, revising the acceptable use policy, and strengthening disciplinary procedures are not the best recommendations, as they may not address the human factor of the risk, or may be too reactive or punitive, respectively. References = CRISC Review Manual, 7th Edition, page 155.
Which of the following provides the MOST comprehensive information when developing a risk profile for a system?
Results of a business impact analysis (BIA)
Risk assessment results
A mapping of resources to business processes
Key performance indicators (KPIs)
The most comprehensive information for developing a risk profile for a system is the risk assessment results. A risk assessment is a process that identifies, analyzes, and evaluates the risks that could affect the system’s objectives or operations. A risk assessment provides comprehensive information for developing a risk profile, because it helps to determine the likelihood and impact of the risks, and to prioritize them based on their severity and relevance. Arisk assessment also helps to select the most appropriate and effective controls to minimize the risks, such as avoiding, reducing, transferring, or accepting the risks. A risk profile is a document that summarizes the key risks that the system faces or accepts, and their likelihood, impact, and priority. A risk profile helps to identify and prioritize the most critical or relevant risks, and to align them with the system’s objectives, strategy, and risk appetite. The other options are not as comprehensive as the risk assessment results, although they may be part of or derived from the risk profile. Results of a business impact analysis (BIA), a mapping of resources to business processes, and key performance indicators (KPIs) are all factors that could affect the system’s performance and improvement, but they do not necessarily identify, analyze, or evaluate the risks that could affect the system. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.
During a risk assessment, a key external technology supplier refuses to provide control design and effectiveness information, citing confidentiality concerns. What should the risk practitioner do NEXT?
Escalate the non-cooperation to management
Exclude applicable controls from the assessment.
Review the supplier's contractual obligations.
Request risk acceptance from the business process owner.
The next step for the risk practitioner when a key external technology supplier refuses to provide control design and effectiveness information is to review the supplier’s contractual obligations. The contract between the organization and the supplier should specify the terms and conditions for the provision of the service or function, including the requirements for control design and effectiveness information. By reviewing the contract, the risk practitioner can determine if the supplier is breaching the contract and take appropriate actions to enforce the contract or terminate the relationship. Escalating the non-cooperation to management, excluding applicable controls from the assessment, and requesting risk acceptance from the business process owner are other possible steps, but they are not as effective as reviewing the supplier’s contractual obligations. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 11; CRISC Review Manual, 6th Edition, page 144.
Who is ULTIMATELY accountable for the confidentiality of data in the event of a data breach within a Software as a Service (SaaS) environment?
Vendor's information security officer
Customer's data privacy officer
Customer's data owner
Vendor's application owner
In a SaaS model, while the provider manages the infrastructure and application,data ownership and ultimate responsibilityfor its confidentiality remains with thecustomer's data owner, including due diligence and contractual safeguards.
What should a risk practitioner do FIRST upon learning a risk treatment owner has implemented a different control than what was specified in the IT risk action plan?
Seek approval from the control owner.
Update the action plan in the risk register.
Reassess the risk level associated with the new control.
Validate that the control has an established testing method.
The first thing that a risk practitioner should do upon learning that a risk treatment owner has implemented a different control than what was specified in the IT risk action plan is to reassess the risk level associated with the new control. This is because the new control may have a different effect on the likelihood and impact of the risk, and may introduce new risks or modify existing ones. The risk practitioner should evaluate the adequacy and effectiveness of the newcontrol, and compare the residual risk with the risk appetite and tolerance of the organization. The risk practitioner should also communicate the results of the risk reassessment to the relevant stakeholders, and update the risk register and action plan accordingly. The other options are not the first things that a risk practitioner should do, although they may be necessary or appropriate at a later stage. Seeking approval from the control owner is important, but it does not address the potential changes in the risk level or the alignment with the risk management objectives. Updating the action plan in the risk register is a good practice, but it should be done after the risk reassessment and with the consent of the risk owner. Validating that the control has an established testing method is a part of the control assurance process, but it does not provide information on the risk level or the risk response effectiveness. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 151.
Which of the following is MOST likely to result in a major change to the overall risk profile of the organization?
Changes in internal and external risk factors
Changes in internal and external auditors
Changes in risk appetite and risk tolerance
Changes in vulnerability assessment and penetration testing
An organization’s risk profile is primarily shaped by its internal and external environment, including economic, regulatory, operational, and technological conditions. CRISC emphasizes that major shifts—such as new regulations, emerging threats, disruptive technologies, organizational restructuring, or market instability—can significantly alter likelihood and impact across multiple risk scenarios. Changes in auditors do not materially affect the risk profile; they affect assurance perspectives. Adjusting risk appetite influences decision-making but does not alter inherent risk. Changes in assessment tools refine detection capabilities but do not fundamentally change the risks themselves. Therefore, broad environmental changes represent the most impactful drivers of changes to the overall risk profile.
Which of the following is MOST effective in continuous risk management process improvement?
Periodic assessments
Change management
Awareness training
Policy updates
Continuous risk management process improvement is the practice of evaluating and enhancing the risk management process on a regular basis, to ensure that it is effective, efficient, and aligned with the business objectives and strategy. Continuous risk management processimprovement can help identify and address the gaps, weaknesses, or opportunities for improvement in the risk management process, and ensure that the process is responsive and adaptable to the changing risk environment. The most effective method for continuous risk management process improvement is periodic assessments, which are systematic and objective evaluations of the risk management process, performed at predefined intervals or after significant events. Periodic assessments can help measure and monitor the performance and maturity of the risk management process, using criteria such as the risk management framework, standards, policies, procedures, methods, tools, roles, responsibilities, and results. Periodic assessments can also help identify and analyze the strengths, weaknesses, threats, and opportunities of the risk management process, and provide feedback and recommendations for improvement. Periodic assessments can also help communicate and report the status and progress of the risk management process to the stakeholders, and obtain their input and support for improvement actions. References = Continuous Risk Management Guidebook, p. 7-8, ISO 31000: riskmanagement and its continuous improvement, How Continuous Monitoring Drives Risk Management.
Which of the following is the MOST important benefit of key risk indicators (KRIs)'
Assisting in continually optimizing risk governance
Enabling the documentation and analysis of trends
Ensuring compliance with regulatory requirements
Providing an early warning to take proactive actions
The most important benefit of key risk indicators (KRIs) is providing an early warning to take proactive actions, because this helps organizations to prevent or mitigate potential risks that may impact their operations, objectives, or performance. KRIs are specific metrics that measure the level and impact of risks, and provide timely signals that something may be going wrong or needs urgent attention. By monitoring and analyzing KRIs, organizations can identify and assess emerging or existing risks, and initiate appropriate risk responses before the risks escalate intosignificant issues. This can enhance the organization’s resilience, competitiveness, and value creation. The other options are less important benefits of KRIs. Assisting in continually optimizing risk governance is a benefit of KRIs, but it is not the most important one. Risk governance is the framework and process that defines how an organization manages its risks, including the roles, responsibilities, policies, and standards. KRIs can help to evaluate and improve the effectiveness and efficiency of risk governance, but they are not the only factor that influences it. Enabling the documentation and analysis of trends is a benefit of KRIs, but it is not the most important one. Documenting and analyzingtrends can help organizations to understand the patterns, causes, and consequences of risks, and to learn from their experiences. However, this benefit is more relevant for historical or retrospective analysis, rather than for proactive action. Ensuring compliance with regulatory requirements is a benefit of KRIs, but it is not the most important one. Compliance is the adherence to the laws, regulations, and standards that apply to an organization’s activities and operations. KRIs can help to monitor and demonstrate compliance, but they are not the only tool or objective for doing so. References = Why Key Risk Indicators Are Important for Risk Management 1
Which of the following would BEST help to ensure that identified risk is efficiently managed?
Reviewing the maturity of the control environment
Regularly monitoring the project plan
Maintaining a key risk indicator for each asset in the risk register
Periodically reviewing controls per the risk treatment plan
According to the CRISC Review Manual (Digital Version), periodically reviewing controls per the risk treatment plan would best help to ensure that identified risk is efficiently managed, as it involves verifying the effectiveness and efficiency of the implemented risk response actions and identifying any gaps or changes in the risk profile. Periodically reviewing controls per the risk treatment plan helps to:
Confirm that the controls are operating as intended and producing the desired outcomes
Detect any deviations, errors, or weaknesses in the controls and their performance
Evaluate the adequacy and appropriateness of the controls in relation to the current risk environment and the organization’s risk appetite and risk tolerance
Recommend and implement corrective actions or improvement measures to address any issues or deficiencies in the controls
Update the risk register and the risk treatment plan to reflect the current risk status and the residual risk levels
References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 215-2161
Which of the following techniques is MOST helpful when quantifying the potential loss impact of cyber risk?
Cost-benefit analysis
Penetration testing
Business impact analysis (BIA)
Security assessment
Understanding Business Impact Analysis (BIA):
BIA is a process used to identify and evaluate the potential effects (impact) of interruptions to critical business operations as a result of a disaster, accident, or emergency.
It helps quantify the potential loss impact of cyber risks by assessing the financial and operational consequences of disruptions.
Quantifying Loss Impact:
BIA involves determining the value of business processes and the impact of their loss. This includes evaluating factors such as revenue loss, additional operational costs, legal penalties, and reputational damage.
By analyzing the criticality of business functions and their dependencies, BIA provides a detailed understanding of potential impacts, aiding in the development of risk mitigation strategies.
Comparing Other Techniques:
Cost-Benefit Analysis:Useful for evaluating the cost-effectiveness of controls but does not provide a comprehensive assessment of potential loss impacts.
Penetration Testing:Identifies vulnerabilities but does not quantify the business impact of exploiting those vulnerabilities.
Security Assessment:Evaluates security controls but is not focused on the broader business impact of potential disruptions.
References:
The CRISC Review Manual emphasizes the role of BIA in assessing the impact of risks on business operations and quantifying potential losses (CRISC Review Manual, Chapter 2: IT Risk Assessment, Section 2.7 Business Impact Analysis).
After a high-profile systems breach at an organization s key vendor, the vendor has implemented additional mitigating controls. The vendor has voluntarily shared the following set of assessments:
Which of the assessments provides the MOST reliable input to evaluate residual risk in the vendor's control environment?

External audit
Internal audit
Vendor performance scorecard
Regulatory examination
An external audit is the most reliable input to evaluate residual risk in the vendor’s control environment, as it provides an independent and objective assessment of the vendor’s financial systems and processes. An external audit is conducted by a third party, such as a certified public accountant (CPA) or a professional auditing firm, that follows the generally accepted auditing standards (GAAS) and the generally accepted accounting principles (GAAP). An external audit can help to verify the accuracy and completeness of the vendor’s financial statements, identify any material misstatements or errors, and evaluate the effectiveness and efficiency of the vendor’s internal controls. An external audit can also provide assurance and confidence to the organization and other stakeholders that the vendor is complying with the relevant laws, regulations, and contractual obligations.
The other options are not the most reliable inputs to evaluate residual risk in the vendor’s control environment. An internal audit is conducted by the vendor itself, which may introduce bias or conflict of interest. An internal audit may also have a different scope, methodology, or quality than an external audit. A vendor performance scorecard is completed by the organization, which may not have the sufficient access, expertise, or authority to assess the vendor’s control environment. A vendor performance scorecard may also focus more on the service level agreement (SLA) compliance, rather than the financial systems and processes. A regulatory examination is conducted by a regulator, such as a government agency or a standard-settingbody, which may have a different purpose, criteria, or perspective than the organization. A regulatory examination may also have a limited scope, frequency, or transparency. References = Guide to VendorRisk Assessment | Smartsheet, Understanding Inherent Vs. Residual Risk Assessments - Resolver, Assessing Internal Controls over Compliance - HCCA Official Site
Which of the following is MOST important to communicate to senior management during the initial implementation of a risk management program?
Regulatory compliance
Risk ownership
Best practices
Desired risk level
The most important factor to communicate to senior management during the initial implementation of a risk management program is the desired risk level, which is the level of risk that the organization aims to achieve in order to fulfill its objectives and strategy1. The desired risk level can help to:
Define and communicate the risk appetite and tolerance, which are the amount and type of risk that the organization is willing to accept or pursue in order to achieve its objectives2.
Guide and align the risk identification, analysis, evaluation, and treatment processes, and ensure that the risks are consistent and proportional to the desired risk level3.
Measure and monitor the risk performance and outcome, and ensure that the actual risk level is within the desired risk level, or take corrective actions if needed4.
The other factors are not the most important to communicate to senior management, because:
Regulatory compliance is a necessary but not sufficient factor to communicate to senior management, as it ensures that the risk management program complies with the applicable laws, rules, or standards that govern the organization’s activities and operations5. However, regulatory compliance does not guarantee that the risk management program is relevant and useful for the organization’s specific objectives and strategy.
Risk ownership is a desirable but not essential factor to communicate to senior management, as it assigns the roles and responsibilities for managing the risks and implementing the risk responses to the appropriate individuals or entities within the organization. However, risk ownership does not ensure that the risk management program is effective and efficient in achieving the desired risk level.
Best practices are a useful but not critical factor to communicate to senior management, as they provide the guidelines and standards for designing and implementing the risk management program, based on the experience and knowledge of the industry or the profession. However, best practices do not ensure that the risk management program is suitable and feasible for the organization’s specific context and capabilities.
References =
Desired Risk Level - CIO Wiki
Risk Appetite and Tolerance - CIO Wiki
Risk Management Process - CIO Wiki
Risk Monitoring - CIO Wiki
Regulatory Compliance - CIO Wiki
[Risk Ownership - CIO Wiki]
[Best Practice - CIO Wiki]
[Risk Management - CIO Wiki]
Senior management has asked the risk practitioner for the overall residual risk level for a process that contains numerous risk scenarios. Which of the following should be provided?
The sum of residual risk levels for each scenario
The loss expectancy for aggregated risk scenarios
The highest loss expectancy among the risk scenarios
The average of anticipated residual risk levels
Residual risk is the remaining risk after the risk response has been implemented. Residual risk can be expressed as a combination of the probability and impact of the risk scenario, or as a single value such as loss expectancy. Residual risk can be compared with the inherent risk, which is the risk level before considering the existing controls or responses, to evaluate the risk reduction and value creation of the risk response. Senior management has asked the risk practitioner for the overall residual risk level for a process that contains numerous risk scenarios. The best way to provide this information is to calculate the average of anticipated residual risklevels for each risk scenario, and to present it as a single value or a range. This can help to provide a comprehensive and consistent view of the residual risk exposure and performance of the process, as well as to align it with the organization’s risk appetite and tolerance. The sum of residual risk levels for each scenario, the loss expectancy for aggregated risk scenarios, or the highest loss expectancy among the risk scenarios are not the best ways to provide the overall residual risk level, as they may overestimate or underestimate the risk exposure and performance of the process, and may not reflect the actual risk reduction and value creation of the risk response. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.2, p. 108-109
Which of the following should be the PRIMARY objective of a risk awareness training program?
To enable risk-based decision making
To promote awareness of the risk governance function
To clarify fundamental risk management principles
To ensure sufficient resources are available
The primary objective of a risk awareness training program is to enable risk-based decision making, which means making decisions that take into account the potential risks and opportunities associated with each option. A risk awareness training program should aim to develop a common understanding of risk across multiple functions and business units, achieve a better understanding of risk for competitive advantage, and build safeguards against earnings-related surprises1. A risk awareness training program should also cover the basics of risk management, such as the risk management process, the roles and responsibilities of different stakeholders, the risk appetite and tolerance of the organization, and the tools and techniques for identifying, analyzing, evaluating, and treating risks234. A risk awareness training program should also include practical examples and case studies to illustrate how risk management can beapplied in different scenarios and contexts5. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.11: Risk Awareness, pp. 34-354
A company has recently acquired a customer relationship management (CRM) application from a certified software vendor. Which of the following will BE ST help lo prevent technical vulnerabilities from being exploded?
implement code reviews and Quality assurance on a regular basis
Verity me software agreement indemnifies the company from losses
Review the source coda and error reporting of the application
Update the software with the latest patches and updates
The best way to prevent technical vulnerabilities from being exploited is to update the software with the latest patches and updates. Patches and updates are software modifications that fix the known bugs, errors, or flaws in the software. They also improve the performance, functionality, and security of the software. By updating the software with the latest patches and updates, the company can reduce the exposure and likelihood of the technical vulnerabilities, and protect the software from potential attacks or exploits. The other options are not as effective as updating the software with the latest patches and updates, as they are related to the quality assurance, legal protection, or error handling of the software, not the prevention or mitigation of the technical vulnerabilities. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.
Which of the following should be determined FIRST when a new security vulnerability is made public?
Whether the affected technology is used within the organization
Whether the affected technology is Internet-facing
What mitigating controls are currently in place
How pervasive the vulnerability is within the organization
When a new security vulnerability is made public, the first step is to determine whether the affected technology is used within the organization. This will help to assess the impact and exposure of the vulnerability on the organization’s assets, processes, and objectives. If the affected technology is not used within the organization, then the vulnerability does not pose a direct threat and no further action is required. However, if the affected technology is used within the organization, then the next steps are to identify the systems and components that are vulnerable, evaluate the severity and likelihood of the vulnerability being exploited, and implement appropriate mitigating controls or remediation actions. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.3.2.1, p. 240-241
Which of the following is the MOST important document regarding the treatment of sensitive data?
Encryption policy
Organization risk profile
Digital rights management policy
Information classification policy
The information classification policy is the most important document regarding the treatment of sensitive data, because it defines the categories and criteria for classifying data according to their sensitivity, confidentiality, and value to the organization, and specifies the appropriate handling and protection measures for each category. Sensitive data are data that contain personal,proprietary, or confidential information that may cause harm or damage to the organization or its stakeholders if disclosed, modified, or destroyed without authorization. An information classification policy helps to ensure that sensitive data are identified and treated in a consistent and secure manner, and that the organization complies with the applicable laws andregulations regarding data protection and privacy. An encryption policy, an organization risk profile, and a digital rights management policy are all useful documents for the treatment of sensitive data, but they are not the most important document, as they do not directly address the classification and handling of sensitive data. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2, page 158
After several security incidents resulting in significant financial losses, IT management has decided to outsource the security function to a third party that provides 24/7 security operation services. Which risk response option has management implemented?
Risk mitigation
Risk avoidance
Risk acceptance
Risk transfer
Risk transferinvolves shifting the responsibility for managing specific risks to a third party. By outsourcing the security function, the organization transfers the associated risk to a vendor specializing in security management.
Which of the following is the MAIN reason to continuously monitor IT-related risk?
To redefine the risk appetite and risk tolerance levels based on changes in risk factors
To update the risk register to reflect changes in levels of identified and new IT-related risk
To ensure risk levels are within acceptable limits of the organization's risk appetite and risk tolerance
To help identify root causes of incidents and recommend suitable long-term solutions
According to the CRISC Review Manual (Digital Version), the main reason to continuously monitor IT-related risk is to ensure risk levels are within acceptable limits of the organization’srisk appetite and risk tolerance. The risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives, while the risk tolerance is the acceptable variation in outcomes related to specific performance measures linked to objectives. Continuous monitoring is a process that tracks the security state of an information system on an ongoing basis and maintains the security authorization for the system over time. Continuous monitoring helps to:
Provide ongoing assurance that the implemented security controls are operating effectively and efficiently
Detect changes in the risk profile of the information system and the environment of operation
Identify new or emerging threats and vulnerabilities that may affect the information system
Support risk-based decisions by providing timely and relevant risk information to stakeholders
Facilitate the implementation of corrective actions and risk mitigation strategies
Promote accountability and transparency in the risk management process
Enhance the security awareness and culture within the organization
References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 213-2141
An organization has an internal control that requires all access for employees be removed within 15 days of their termination date. Which of the following should the risk practitioner use to monitor
adherence to the 15-day threshold?
Operation level agreement (OLA)
Service level agreement (SLA)
Key performance indicator (KPI)
Key risk indicator (KRI)
A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. A KPI for the internal control that requires all access for employees be removed within 15 days of their termination date could be the percentage of employees whose access was removed within the specified time frame. This KPI would help the risk practitioner to monitor the compliance and effectiveness of the control and identify any deviations or issues.
References
•Key Performance Indicators (KPIs) - ISACA
•How to Improve Risk Awareness in the Workplace [+ Template] - AlertMedia
•[SITXWHS
Vulnerabilities have been detected on an organization's systems. Applications installed on these systems will not operate if the underlying servers are updated. Which of the following is the risk practitioner's BEST course of action?
Recommend the business change the application.
Recommend a risk treatment plan.
Include the risk in the next quarterly update to management.
Implement compensating controls.
A risk treatment plan typically includes the following elements2:
Risk description: A brief summary of the risk, its causes, and its consequences.
Risk owner: The person or entity who is responsible for managing the risk and implementing the risk treatment plan.
Risk response: The strategy or method chosen to deal with the risk, such as avoid, reduce, transfer, or accept.
Risk actions: The specific tasks or steps that need to be performed to execute the risk response.
Risk resources: The human, financial, technical, or other resources that are required or available to support the risk actions.
Risk timeline: The schedule or deadline for completing the risk actions and achieving the desired risk level.
By recommending a risk treatment plan, the risk practitioner can help the organization to:
Analyze and prioritize the vulnerabilities detected on the systems, and determine their impact and likelihood.
Evaluate and compare the possible risk responses, and select the most suitable and feasible one for each vulnerability.
Define and assign the roles and responsibilities for the risk treatment process, and ensure the accountability and collaboration of the stakeholders.
Monitor and measure the progress and effectiveness of the risk treatment process, and report the results and outcomes to the management.
The other options are not the best course of action, because:
Recommending the business change the application is not a realistic or practical option, as it may be costly, time-consuming, or technically challenging to modify the application to make it compatible with the updated servers. It may also create other issues or risks, such as compatibility problems with other systems, performance degradation, or user dissatisfaction.
Including the risk in the next quarterly update to management is not a proactive or timely option, as it may delay or defer the risk treatment process and increase the exposure or vulnerability of the systems. It may also indicate a lack of urgency or importance of the risk, and undermine the credibility or trust of the management.
Implementing compensating controls is not a sufficient or comprehensive option, as it may not address the root cause or the source of the risk. Compensating controls are alternative or additionalcontrols that are implemented when the primary or preferred controls are not feasible or effective3. They may reduce the impact or likelihood of the risk, but they may not eliminate or resolve the risk.
References =
Risk Treatment Plan - CIO Wiki
Risk Treatment Plan Template - ISACA
Compensating Control - CIO Wiki
An incentive program is MOST likely implemented to manage the risk associated with loss of which organizational asset?
Employees
Data
Reputation
Customer lists
An incentive program is most likely implemented to manage the risk associated with loss of employees, as it aims to motivate, retain, and reward the employees who have valuable skills, knowledge, and experience, and to reduce the risk of employee turnover, dissatisfaction, or underperformance. Data, reputation, and customer lists are not the organizational assets that are most likely managed by an incentive program, as they are more related to the information, image, or relationship of the organization, respectively, rather than the human capital of the organization. References = CRISC Review Manual, 7th Edition, page 100.
From a risk management perspective, which of the following is the PRIMARY benefit of using automated system configuration validation tools?
Residual risk is reduced.
Staff costs are reduced.
Operational costs are reduced.
Inherent risk is reduced.
From a risk management perspective, the primary benefit of using automated system configuration validation tools is that they reduce the inherent risk, which is the risk that exists before any controls are applied. Automated system configuration validation tools can help to ensure that the system settings are consistent, compliant, and secure, and that they match the predefined standards and policies. This can reduce the likelihood and impact of errors, misconfigurations, vulnerabilities, or deviations that may compromise the system’s functionality, performance, or integrity. The other options are not the primary benefits of using automated system configuration validation tools, although they may be secondary benefits or outcomes of doing so. Residual risk is the risk that remains after the controls are applied, and it may not be directly affected by the automated system configuration validation tools. Staff costs and operational costs are related to the efficiency and economy of the system configuration process, but they are not the main risk management objectives. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 150.
Which of the following is the MOST significant risk associated with using cloud computing for disaster recovery?
Cloud vendor lock-in and dependency
Lack of adequate incident management capabilities
Use of multiple cloud access service brokers (CASBs)
Availability issues with cloud storage solutions
In cloud-based disaster recovery, CRISC emphasizes that the most impactful strategic risk is vendor lock-in and dependency. When disaster recovery capabilities rely on a single cloud provider, organizations become fully dependent on that provider’s technology, APIs, and platform architecture. This dependency makes it difficult and costly to migrate to another provider, limits flexibility in recovery options, and increases exposure if the provider experiences outages or changes service terms. While availability issues, CASB usage, and incident management gaps are important, they do not present the same level of strategic long-term operational and resilience impact as vendor lock-in.
Which of the following statements describes the relationship between key risk indicators (KRIs) and key control indicators (KCIs)?
KRI design must precede definition of KCIs.
KCIs and KRIs are independent indicators and do not impact each other.
A decreasing trend of KRI readings will lead to changes to KCIs.
Both KRIs and KCIs provide insight to potential changes in the level of risk.
KRIs and KCIs are both metrics that measure and monitor the risk and control environment of an enterprise. KRIs are indicators that reflect the level and trend of risk exposure, and help to identify potential risk events or issues. KCIs are indicators that reflect the performance andeffectiveness of the risk controls, and help to ensure that the controls are operating as intended and mitigating the risk. Both KRIs and KCIs provide insight to potential changes in the level of risk, as they can signal the need for risk response actions, such as enhancing, modifying, or implementing new controls, or adjusting the risk strategy and objectives. References = Most Asked CRISC Exam Questions and Answers. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 240.
An organization has just started accepting credit card payments from customers via the corporate website. Which of the following is MOST likely to increase as a result of this new initiative?
Risk tolerance
Risk appetite
Inherent risk
Residual risk
Inherent risk is the most likely to increase as a result of the new initiative, because it is the risk that exists before any controls or mitigating factors are applied. Inherent risk reflects the natural or raw level of exposure that the organization faces from a given risk source or scenario. Accepting credit card payments from customers via the corporate website introduces new sources and types of risk, such as fraud, theft, data breach, or non-compliance, that increase the inherent risk level of the organization. Risk tolerance, risk appetite, and residual risk are all related to the risk management process, but they are not the most likely to increase as a result of the new initiative, as they depend on the organization’s risk strategy, objectives, and controls. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.1, page 51
Which of the following is a risk practitioner's MOST important responsibility in managing risk acceptance that exceeds risk tolerance?
Verify authorization by senior management.
Increase the risk appetite to align with the current risk level
Ensure the acceptance is set to expire over lime
Update the risk response in the risk register.
The risk practitioner’s most important responsibility in managing risk acceptance that exceeds risk tolerance is to verify authorization by senior management. Risk acceptance is a risk response strategy that involves acknowledging and agreeing to bear the risk and its potential consequences. Risk tolerance is the acceptable or allowable level of variation or deviation from the expected or desired outcomes or objectives. When the risk acceptance exceeds the risk tolerance, it means that the organization is taking on more risk than it can handle or afford. Therefore, the risk practitioner should verify that the risk acceptance is authorized by senior management, who have the authority and accountability for making risk management decisions and ensuring that they are aligned with the organizational strategy and objectives. The other options are not as important as verifying authorization by senior management, as they are related to the adjustments, conditions, or documentation of the risk acceptance, not the approval or validation of the risk acceptance. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.2: IT Risk Response Options, page 133.
The MOST important reason to monitor key risk indicators (KRIs) is to help management:
identity early risk transfer strategies.
lessen the impact of realized risk.
analyze the chain of risk events.
identify the root cause of risk events.
Key risk indicators (KRIs) are metrics used by organizations to monitor and assess potential risks that may impact their objectives and performance. KRIs also provide early warning signals that help organizations identify, analyze, and address risks before they escalate into significant issues1. The most importantreason to monitor KRIs is to help management lessen the impact of realized risk, which is the actual or expected negative consequence of a risk event2. By monitoring KRIs, management can gain insight into the current and emerging risk exposures and trends, and evaluate their alignment with the organization’s risk appetite and tolerance3. This enables management to make informed and timely decisions and actions to mitigate or eliminate the risks, and to allocate resources and prioritize efforts where they are most needed. By lessening the impact of realized risk, management can also protect and enhance the organization’s reputation, performance, and value. Identifying early risk transfer strategies, analyzing the chain of risk events, and identifying the root cause of risk events are not the most important reasons to monitor KRIs, as they do not provide the same level of benefit and value as lessening the impact of realized risk. Identifying early risk transfer strategies is a process that involves finding and implementing ways to shift or share the risk or its impact to another party, such as through insurance, outsourcing, or hedging4. Identifying early risk transfer strategies can help to reduce the organization’s risk exposure and liability, but it does not necessarily lessen the impact of realized risk, as the risk or its impact may still occur or affect the organization indirectly. Analyzing the chain of risk events is a process that involves tracing and understanding the sequence and interconnection of the risk events that lead to a specific outcome or consequence5. Analyzing the chain of risk events can help to identify and address the root causes and contributing factors of the risk events, but it does not necessarily lessen the impact of realized risk, as the outcome or consequence may have already occurred or be unavoidable. Identifying the root cause of risk events is a process that involves finding and determining the underlying or fundamental source or reason of the risk events. Identifying the root cause of risk events can help to prevent or correct the recurrence or escalation of the risk events, but it does not necessarily lessen the impact of realized risk, as the impact may have already happened or be irreversible. References = 1: Key Risk Indicators: A Practical Guide | SafetyCulture2: Risk Impact - an overview | ScienceDirect Topics3: KRI Framework for Operational Risk Management | Workiva4: Risk Transfer - an overview | ScienceDirect Topics5: EventChainMethodology - Wikipedia : [Root Cause Analysis - an overview | ScienceDirect Topics] : [Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.1: Key Risk Indicators, pp. 181-185.]
The PRIMARY reason for establishing various Threshold levels for a set of key risk indicators (KRIs) is to:
highlight trends of developing risk.
ensure accurate and reliable monitoring.
take appropriate actions in a timely manner.
set different triggers for each stakeholder.
The primary reason for establishing various threshold levels for a set of key risk indicators (KRIs) is to take appropriate actions in a timely manner. KRIs are metrics that provide information on the level of exposure to a given risk or the effectiveness of the controls in place. Threshold levels are predefined values that indicate when the risk level is acceptable, tolerable, or unacceptable. By establishing various threshold levels for a set of KRIs, the enterprise can monitor the risk situation and trigger the necessary responses before the risk becomes too severe or costly to mitigate. The other options are not the primary reasons for establishing various threshold levels, although they may be secondary benefits or outcomes of doing so. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk and Control Monitoring and Reporting, page 189.
During the risk assessment of an organization that processes credit cards, a number of existing controls have been found to be ineffective and do not meet industry standards. The overall control environment may still be effective if:
compensating controls are in place.
a control mitigation plan is in place.
risk management is effective.
residual risk is accepted.
Compensating controls are additional or alternative controls that are implemented when the existing controls are found to be ineffective or do not meet the required standards. Compensating controls are designed to reduce the risk exposure to an acceptable level and ensure that the organization can still comply with the relevant regulations and industry best practices. For an organization that processes credit cards, compensating controls may include enhanced encryption, monitoring, auditing, or authentication mechanisms. By having compensating controls in place, the organization can maintain an effective overall control environment despitethe deficiencies in the existing controls. The other options are not correct because they do not ensure that the overall control environment is effective. A control mitigation plan is a document that outlines the actions and resources needed to address the control deficiencies, but it does not guarantee that the compensating controls will be implemented or effective. Risk management is a process that involves identifying, analyzing, evaluating, and treating risks, but it does not directly affect the control environment. Residual risk is the risk that remains after the risk treatment, and it may or may not be acceptable depending on the risk appetite of the organization. References = CRISC Review Manual, pages 153-1541; CRISC Review Questions, Answers & Explanations Manual, page 632
Which of the following BEST reduces the likelihood of employees unintentionally disclosing sensitive information to outside parties?
Regular employee security awareness training
Sensitive information classification and handling policies
Anti-malware controls on endpoint devices
An egress intrusion detection system (IDS)
Which of the following emerging technologies is frequently used for botnet distributed denial of service (DDoS) attacks?
Internet of Things (IoT)
Quantum computing
Virtual reality (VR)
Machine learning
Internet of Things (IoT) is an emerging technology that refers to the network of devices, such as cameras, sensors, appliances, or vehicles, that can communicate and exchange data via the internet. IoT is frequently used for botnet distributed denial of service (DDoS) attacks, which are cyberattacks that aim to disrupt or disable a target’s online services by overwhelming them with traffic from multiple sources. IoT devices are often unsecured, unpatched, or misconfigured, which makes them vulnerable to being infected by malware and controlled by attackers. Attackers can use IoT devices to create large and powerful botnets that can launch DDoS attacks against various targets, such as websites, servers, or networks. According to the CRISC Review Manual 2022, IoT is one of the key emerging technologies that pose new IT risks, including DDoS attacks1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, IoT is the correct answer to this question2. According to the web search results, IoT devices are commonly used for botnet DDoS attacks, such as the Mirai botnet, the Emotet botnet, and the BoT-IoT dataset345.
Which of the following poses the GREATEST risk to an organization's operations during a major it transformation?
Lack of robust awareness programs
infrequent risk assessments of key controls
Rapid changes in IT procedures
Unavailability of critical IT systems
Unavailability of critical IT systems poses the greatest risk to an organization’s operations during a major IT transformation, because it can disrupt the business continuity, productivity, and performance of the organization. Unavailability of critical IT systems can also cause financial, reputational, or legal damages to the organization, and affect the quality and delivery of products or services to the customers. The other options are not the greatest risks, although they may also pose some challenges or threats to the organization during a major IT transformation. Lack of robust awareness programs, infrequent risk assessments of key controls, and rapid changes in IT procedures are examples of management or process risks that can affect the planning, execution,or monitoring of the IT transformation, but they do not have the same impact or severity as the unavailability of critical IT systems. References = CRISC: Certified in Risk & Information Systems Control Sample Questions
Which of the following is the MOST effective way to help ensure future risk levels do not exceed the organization's risk appetite?
Establishing a series of key risk indicators (KRIs).
Adding risk triggers to entries in the risk register.
Implementing key performance indicators (KPIs).
Developing contingency plans for key processes.
KRIs provide predictive metrics to monitor changes in risk levels, enabling timely interventions to maintain risks within the organization's appetite. This aligns with theRisk Monitoring and Reportingframework, which emphasizes proactive identification of risk thresholds.
If concurrent update transactions to an account are not processed properly, which of the following will MOST likely be affected?
Confidentiality
Accountability
Availability
Integrity
Integrity is the property of data that ensures its accuracy, completeness, and consistency2. If concurrent update transactions to an account are not processed properly, the integrity of the data may be compromised, as it may lead to concurrency problems such as lost update, unrepeatable read, or phantom read3. These problems can cause the data to be incorrect, incomplete, or inconsistent, which may affect the reliability and validity of the data. Therefore, option D is the correct answer, as it reflects the impact of improper concurrent update transactions on the data integrity. The other options are not correct, as they do not directly relate to the effect of concurrent update transactions on the data. Option A, confidentiality, is the property of data that ensures its protection from unauthorized access or disclosure2. Concurrent update transactions do not necessarily affect the confidentiality of the data, as they do not involve exposing the data to unauthorized parties. Option B, accountability, is the property of data that ensures its traceability and auditability2. Concurrent update transactions do not necessarily affect the accountability of the data, as they do not involve losing the records or logs of the data transactions. Option C, availability, is the property of data that ensures its accessibility and usability2. Concurrent update transactions do not necessarily affect the availability of the data, as they do not involve preventing the access or use of the data.
What should be the PRIMARY driver for periodically reviewing and adjusting key risk indicators (KRIs)?
Risk impact
Risk likelihood
Risk appropriate
Control self-assessments (CSAs)
Risk appetite should be the primary driver for periodically reviewing and adjusting key risk indicators (KRIs), because it reflects the level of risk that the enterprise is willing to accept in pursuit of its objectives. KRIs should be aligned with the risk appetite and adjusted accordingly when the risk appetite changes due to internal or external factors. The other options are not the primary drivers, although they may also influence the review and adjustment of KRIs. Risk impact, risk likelihood, and control self-assessments (CSAs) are secondary drivers that depend on the risk appetite. References = Most Asked CRISC Exam Questions and Answers
An organization's control environment is MOST effective when:
controls perform as intended.
controls operate efficiently.
controls are implemented consistent
control designs are reviewed periodically
The control environment is the set of standards, processes, and structures that provide the basis for carrying out internal control across the organization. The control environment is most effective when the controls perform as intended, meaning that they achieve their objectives, mitigate the risks, and comply with the policies and regulations. The other options are desirable attributes of the controls, but they do not necessarily indicate the effectiveness of the control environment. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.
Which of the following should a risk practitioner review FIRST when evaluating risk events associated with the organization's data flow model?
Results of data classification activities
Recent changes to enterprise architecture (EA)
High-level network diagrams
Notes from interviews with the data owners
Which of the following is the MOST important reason to integrate IT risk management practices into the enterprise-wide operational risk management framework?
To reduce conflicts of interest between IT and non-IT business units
To align the operational risk management framework with regulatory requirements
To optimize the efficiency of enterprise-wide risk management resources
To ensure IT risk scenarios are reflected in the corporate risk profile
Integration of IT risk management into enterprise-wide risk management ensures that IT-related risks are not treated in isolation but are included in the overall corporate risk profile, reflecting their true impact on strategic and operational objectives.
According to the CRISC manual and ISACA’s Risk IT Framework:
IT risk is a subset of enterprise risk and must be managed as part of the overall operational risk context.
Integrating IT risk management ensures risk aggregation and visibility at the enterprise level, allowing accurate reporting to senior management and the board.
Supporting extract (CRISC Slide 32–33):
“The most important aspect for an effective IT risk management process is aligning with enterprise risk management. The primary goal of an enterprise’s IT risk management process is to protect the enterprise and its ability to perform its mission.”
This integration allows:
Inclusion of IT risk scenarios (e.g., data breaches, system outages) in overall enterprise risk assessments.
Unified reporting to management for strategic decisions.
A common language and tolerance level for all risk types.
Hence, D. To ensure IT risk scenarios are reflected in the corporate risk profile is the correct answer.
Which of the following provides the BEST protection for Internet of Things (loT) devices that are accessed within an organization?
Identity and access management (IAM)
Comprehensive patching program
Source code reviews
Adoption of a defense-in-depth strategy
Which of the following is the GREATEST risk associated with an environment that lacks documentation of the architecture?
Unknown vulnerabilities
Legacy technology systems
Network isolation
Overlapping threats
Architecture is the design and structure of a system or a process, such as an IT system or a business process. Architecture documentation is the document that describes and explains the architecture, such as its components, functions, relationships, requirements, constraints, orstandards. Architecture documentation can help to understand, communicate, and improve the system or the process1.
An environment that lacks documentation of the architecture faces a great risk of unknown vulnerabilities, which are the weaknesses or flaws in the system or the process that could be exploited by threats or attackers, but are not identified or addressed by the organization. Unknown vulnerabilities can pose a serious risk to the organization, because they can:
Compromise the confidentiality, integrity, and availability of the system or the process, and the information or resources that it handles or supports
Cause financial, operational, reputational, or legal damages or losses to the organization, such as data breaches, fraud, errors, delays, or fines
Remain undetected or unresolved for a long time, and increase the exposure or impact of the risk over time
Require more resources or efforts to mitigate or recover from the risk, and reduce the efficiency or effectiveness of the risk management process23
Lack of documentation of the architecture can increase the risk of unknown vulnerabilities, because it can:
Prevent or hinder the identification and assessment of the vulnerabilities, and the evaluation and prioritization of the risks
Impede or delay the implementation and enforcement of the controls or safeguards to prevent or reduce the vulnerabilities, and the monitoring and reporting of the risk status and progress
Obstruct or limit the communication and coordination among the stakeholders, and the awareness and accountability of the risk owners and users
Restrict or hamper the review and improvement of the system or the process, and the learning and feedback of the risk management4
The other options are not the greatest risks associated with an environment that lacks documentation of the architecture, but rather some of the possible causes or consequences of it.Legacy technology systems are outdated or obsolete systems that are still in use by the organization, but are no longer supported or maintained by the vendors or developers. Legacy technology systems can be a cause of lack of documentation of the architecture, as they may have been developed or acquired without proper documentation, or the documentation may have been lost or discarded over time. Network isolation is the separation or segregation of a network or a system from other networks or systems, either physically or logically, to prevent or limit the access or communication between them. Network isolation can be a consequence of lack of documentation of the architecture, as it may result from the inability or difficulty to integrate or connect the system or the process with other systems or processes. Overlapping threats are threats that affect more than one system or process, or have similar or related sources or causes, such as natural disasters, cyberattacks, or human errors. Overlapping threats can be a consequence of lack of documentation of the architecture, as they may arise from the lack of understanding or coordination of the system or the process with other systems or processes. References =
Architecture Documentation - ISACA
Vulnerability - ISACA
The Risks of Not Having a Vulnerability Management Program
The Importance of Architecture Documentation - ISACA
[The Risk of Poor Document Control - ComplianceBridge]
[CRISC Review Manual, 7th Edition]
Which of the following BEST facilities the alignment of IT risk management with enterprise risk management (ERM)?
Adopting qualitative enterprise risk assessment methods
Linking IT risk scenarios to technology objectives
linking IT risk scenarios to enterprise strategy
Adopting quantitative enterprise risk assessment methods
The best way to facilitate the alignment of IT risk management with enterprise risk management (ERM) is to link IT risk scenarios to enterprise strategy, because this ensures that the IT risks are considered in the context of the enterprise’s mission, vision, and goals. Linking IT risk scenarios to enterprise strategy also helps to prioritize the IT risks based on their impact and relevance to the enterprise’s objectives, and to select the appropriate risk responses and resources. The other options are not the best ways to facilitate the alignment of IT risk management with ERM, because they do not address the integration or alignment of the IT and enterprise perspectives. Adopting qualitative or quantitative enterprise risk assessment methods, and linking IT risk scenarios to technology objectives are examples of techniques or tools that can be used to perform IT risk management or ERM, but they do not ensure the alignment or consistency of the two processes. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.3, p. 22.
Which of the following is the MOST significant indicator of the need to perform a penetration test?
An increase in the number of high-risk audit findings
An increase in the number of security incidents
An increase in the percentage of turnover in IT personnel
An increase in the number of infrastructure changes
An increase in the number of security incidents is the most significant indicator of the need to perform a penetration test, because it suggests that the organization’s IT systems or networks are vulnerable to attacks and may not have adequate security controls in place. A penetration test is a simulated attack on an IT system or network to identify and exploit its weaknesses and evaluate its security posture. A penetration test can help to discover and remediate the vulnerabilities that may have caused or contributed to the security incidents, and to prevent or reduce the likelihood and impact of future incidents. An increase in the number of high-risk audit findings, an increase in the percentage of turnover in IT personnel, and an increase in the number of infrastructure changes are all possible indicators of the need to perform a penetration test, but they are not the most significant indicator, as they do not directly reflect the actual or potential occurrence of security incidents. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.3.2, page 200
Which of the following provides the MOST useful information when developing a risk profile for management approval?
Residual risk and risk appetite
Strength of detective and preventative controls
Effectiveness and efficiency of controls
Inherent risk and risk tolerance
A risk profile is a summary of the key risks that an organization faces, along with the corresponding risk responses, risk owners, and risk indicators1. A risk profile is a useful tool for communicating and reporting the risk status and performance to the management and other stakeholders2. When developing a risk profile for management approval, the most useful information to include is the residual risk and the risk appetite, because:
Residual risk is the level of risk that remains after the implementation of risk responses3. It indicates the degree of exposure or uncertainty that the organization still faces, and the potential impact or consequences of the risk events. Residual risk helps the management to evaluate the effectiveness and adequacy of the risk responses, and to decide whether to accept, reduce, transfer, or avoid the risk4.
Risk appetite is the amount and type of risk that the organization is willing to accept or pursue in order to achieve its objectives5. It reflects the organization’s risk culture, strategy, and priorities, and provides a basis for setting risk thresholds and targets. Risk appetite helps the management to align the risk profile with the organizational goals and values, and to ensure that the risk responses are consistent and proportional to the risk level6.
The other options are not the most useful information when developing a risk profile for management approval, because:
Strength of detective and preventative controls is a measure of how well the controls can identify or prevent the occurrence or impact of the risk events7. It is a part of the risk response information, but it does not provide a comprehensive or holistic view of the risk profile. It does not show the residual risk or the risk appetite, which are more relevant and important for the management approval.
Effectiveness and efficiency of controls is a measure of how well the controls achieve their intended objectives and how well they use the available resources8. It is a part of the risk performance information, but it does not provide a complete or balanced view of the risk profile.It does not show the residual risk or the risk appetite, which are more significant and meaningful for the management approval.
Inherent risk and risk tolerance are related but different concepts from residual risk and risk appetite. Inherent risk is the level of risk that exists before the implementation of risk responses3. Risk tolerance is the acceptable variation or deviation from the risk appetite or the risk objectives5. They are useful for the risk assessment and analysis, but they do not provide the current or desired state of the risk profile. They do not show the residual risk or the risk appetite, which are more critical and valuable for the management approval.
References =
Risk Profile - CIO Wiki
Risk Profile: Definition, Example, and How to Create One
Residual Risk - CIO Wiki
What is Residual Risk? - Definition from Techopedia
Risk Appetite - CIO Wiki
Risk Appetite: What It Is and Why It Matters - Gartner
Preventive and Detective Controls - CIO Wiki
Control Effectiveness and Efficiency - CIO Wiki
Which of the following is the BEST source for identifying key control indicators (KCIs)?
Privileged user activity monitoring controls
Controls mapped to organizational risk scenarios
Recent audit findings of control weaknesses
A list of critical security processes
Key control indicators (KCIs) are metrics that provide information on the extent to which a given control is meeting its intended objectives in terms of loss prevention, reduction, etc. In order to provide such information, the control effectiveness indicator has to have an explicit relationship to both the specific control and to the specific risk against which the control has been implemented1. Therefore, the best source for identifying KCIs is to use controls mapped to organizational risk scenarios, which can help define the control objectives, the expectedoutcomes, and the relevant indicators for each risk scenario. This approach can also help align the KCIs with the organizational goals and strategy, and enable the monitoring and reporting of the control effectiveness23.
The other options are not the best sources for identifying KCIs, because:
Privileged user activity monitoring controls are specific types of controls that aim to prevent unauthorized access or misuse of sensitive data or systems by privileged users. They are not a sourcefor identifying KCIs, but rather a possible subject of KCIs. For example, a KCI for this type of control could be the number of privileged user accounts that have not been reviewed or revoked within a specified period4.
Recent audit findings of control weaknesses are useful for identifying the gaps or deficiencies in the existing control environment, and for recommending corrective actions or improvements. However, they are not a source for identifying KCIs, but rather an input for evaluating or revising the existing KCIs. For example, if an audit finding reveals that a control is not operating as intended, or that a KCI is not providing reliable or timely information, then the control or the KCI may need to be modified or replaced5.
A list of critical security processes is a high-level overview of the key activities or functions that are essential for maintaining the security of the organization’s assets and information. It is not a source for identifying KCIs, but rather a starting point for defining the control objectives and requirements. For example, a critical security process could be incident response, which requires a set of controls to ensure the timely and effective detection, containment, analysis, and recovery of security incidents. The KCIs for this process could be the number of incidents detected, the average time to resolve incidents, or the percentage of incidents that resulted in data breaches6.
References =
Key Control Indicator (KCI) - CIO Wiki
How to Develop Key Control Indicators to Improve Security Risk Monitoring - Gartner
Indicators - Program Evaluation - CDC
Privileged User Monitoring: What Is It and Why Is It Important? - LogRhythm
Internal Audit Key Performance Indicators (KPIs) - AuditBoard
Hierarchy of Controls - NIOSH - CDC
An organization has identified the need to implement an asset tiering model to establish the appropriate level of impact. Which of the following is the MOST effective risk assessment methodology for a risk practitioner to use for this initiative?
Qualitative method
Industry calibration method
Threat-based method
Quantitative method
Implementing an asset tiering model to establish the appropriate level of impact is best served by a quantitative risk assessment methodology. This approach provides a numeric value to the risk levels, which is crucial for accurately tiering assets.
Quantitative Risk Assessment:
Numeric Values:Quantitative methods assign numerical values to the probability and impact of risks, which allows for precise calculations of risk levels. This precision is essential when establishing tiers for assets based on their impact levels.
Data-Driven Decisions:These methods use statistical data and models to predict potential losses and the probability of various risk events, leading to more informed decision-making.
Asset Tiering Model:
Impact Assessment:Quantitative methods allow for detailed impact assessments. By using numeric values, it is easier to compare the potential impacts of different assets and categorize them into appropriate tiers.
Resource Allocation:Precise risk calculations help in the effective allocation of resources. Higher-tier assets (those with higher impact) can be allocated more resources for protection.
A key risk indicator (KRI) threshold has reached the alert level, indicating data leakage incidents are highly probable. What should be the risk practitioner's FIRST course of action?
Update the KRI threshold.
Recommend additional controls.
Review incident handling procedures.
Perform a root cause analysis.
A key risk indicator (KRI) is a metric that measures the level of risk exposure or the likelihood of a risk event1. A KRI threshold is a predefined value or range that triggers an alert or action when the KRI reaches or exceeds it2. A data leakage incident is an unauthorized or accidental exposure of sensitive or confidential data to external parties3.
When a KRI threshold reaches the alert level, indicating that data leakage incidents are highly probable, the risk practitioner’s first course of action should be to review the incident handling procedures. Incident handling procedures are the plans and actions to be taken in the event of a data breach or security incident, such as data leakage4. Reviewing the incident handling procedures can help the risk practitioner to:
Verify the roles and responsibilities of the incident response team and other stakeholders
Confirm the communication and escalation channels and protocols
Identify the tools and resources available for incident detection, containment, analysis, eradication, recovery, and reporting
Evaluate the readiness and preparedness of the organization to respond to a data leakage incident
Update or revise the procedures as needed to reflect the current situation and risk level
Reviewing the incident handling procedures can help the risk practitioner to ensure that the organization can respond to a data leakage incident effectively and efficiently, minimizing the potential or expected impact on the organization’s operations, reputation, or objectives.
The other options are not the first course of action for the risk practitioner, although they may be relevant or necessary at later stages of the risk management process. Updating the KRI threshold, which means adjusting the value or range that triggers an alert or action, may be appropriate if the KRI threshold is too high or too low, but it does not address the imminent risk of data leakage or the response plan. Recommending additional controls, which means suggesting new or improved measures to prevent, detect, or mitigate data leakage, may be useful for reducing the risk exposure or impact, but it does not ensure that the organization is ready or capable to handle a data leakage incident. Performing a root cause analysis, which means finding and identifying the underlying factors that contributed to the risk event, may be helpful for learning from the incident and improving the risk management strategy, but it is usually done after the incident has occurred and resolved, not before.
References = Key Risk Indicators: Definition, Examples, and Best Practices, KRI Framework for Operational Risk Management | Workiva, What is Data Leakage? Definition, Causes, and Prevention, Incident Response Planning: Best Practices for Businesses
What is MOST important for the risk practitioner to understand when creating an initial IT risk register?
Enterprise architecture (EA)
Control environment
IT objectives
Organizational objectives
The most important factor for the risk practitioner to understand when creating an initial IT risk register is the organizational objectives. The organizational objectives are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that the organization aims to accomplish. The organizational objectives should be aligned with the organization’s vision, mission, and strategy, as well as the stakeholder expectations and needs. The organizational objectives should also reflect the desired outcomes and benefits of the organization, such as increasing revenue, reducing costs, improving quality, or enhancing customer satisfaction. Understanding the organizational objectives is the most important factor when creating an initial IT risk register, because it provides the context, scope, and criteria for identifying, analyzing, and prioritizing the IT risks that may affect or be affected by the organizational objectives.Understanding the organizational objectives also helps to align the IT risk management process with the organizational risk management process, and to communicate the value and impact of the IT risks and the IT risk responses to the senior management and other stakeholders. The other options are not the most important factor, although they may be relevant or influential to the IT risk register. Enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization. EA describes the current and future state of the organization in terms of its business processes, information systems, and technology infrastructure, and the relationships and dependencies among them. EA also provides the principles, standards, and guidelines for designing, developing, and implementing the organization’s solutions and services. EA can help to understand the IT risk sources, causes, and effects, as well as the IT risk mitigation options and opportunities, but it does not define the purpose or the scope of the IT risk register. Control environment is the set of policies, procedures, and mechanisms that ensure the reliability, security, and quality of the organization’s activities and information. Control environment includes the tone and culture at the top, the roles and responsibilities for governance and oversight, the internal control framework and methodology, and the monitoring and reporting systems. Control environment can help to assess the IT risk levels and the IT risk responses, as well as to ensure the compliance and accountability of the IT risk management process, but it does not provide the context or the criteria for the IT risk register. IT objectives are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that the IT function aims to accomplish. IT objectives should be aligned and consistent with the organizational objectives, as well as the IT strategy and IT governance. IT objectives should also reflect the expected outcomes and benefits of the IT function, such as delivering value, enabling innovation, or supporting transformation. IT objectives can help to identify and prioritize the IT risks that may affect or be affected by the IT objectives, but they are not the same as or more important than the organizational objectives. References = Three Steps to Creating a Simple IT Risk Register - Gartner, Risk Register Template and Examples | Prioritize and Manage Risk, IT Resources | Knowledge & Insights | ISACA
A root because analysis indicates a major service disruption due to a lack of competency of newly hired IT system administrators Who should be accountable for resolving the situation?
HR training director
Business process owner
HR recruitment manager
Chief information officer (CIO)
The person who should be accountable for resolving the situation where a root cause analysis indicates a major service disruption due to a lack of competency of newly hired IT system administrators is the chief information officer (CIO). The CIO is the senior executive who is responsible for the overall management and governance of the IT function within the organization, including the IT strategy, objectives, policies, processes, and resources. The CIO is also accountable for the performance and value of the IT services and systems, and for ensuring that they meet the needs and expectations of the business and its stakeholders. The CIO should be accountable for resolving the situation, because it involves a major IT service disruption that could affect the organization’s operations and reputation, and because it is related to the IT staff competency and capability, which are under the CIO’s authority and responsibility. The other options are not as accountable as the CIO, although they may have some roles or involvement inthe situation. The HR training director, the business process owner, and the HR recruitment manager are not directly responsible for the IT function or the IT service delivery, and they may not have the authority or the expertise to resolve the situation. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.1.1, page 2-3.
Key risk indicators (KRIs) BEST support risk treatment when they:
Set performance expectations for controls.
Align with key business objectives.
Indicate that the risk is approaching predefined thresholds.
Articulate likelihood and impact in quantitative terms.
KRIs are most effective when they signal that a risk is nearing or exceeding predefined thresholds. This early warning enables organizations to take proactive measures to mitigate risks before they materialize into significant issues.
Which of the following proposed benefits is MOST likely to influence senior management approval to reallocate budget for a new security initiative?
Reduction in the number of incidents
Reduction in inherent risk
Reduction in residual risk
Reduction in the number of known vulnerabilities
The proposed benefit that is most likely to influence senior management approval to reallocate budget for a new security initiative is the reduction in residual risk, as it indicates the expected value and outcome of the initiative in terms of reducing the risk exposure and impact to the level that is aligned with the risk tolerance and appetite of the organization. The other options are not the most likely benefits, as they may not reflect the actual or optimal risk reduction, or may not be relevant or measurable for the senior management, respectively. References = CRISC Review Manual, 7th Edition, page 111.
After a risk has been identified, who is in the BEST position to select the appropriate risk treatment option?
The risk practitioner
The business process owner
The risk owner
The control owner
After a risk has been identified, the risk owner is in the best position to select the appropriate risk treatment option. The risk owner is the person or entity with the accountability and authority to manage a risk1. The risk owner is responsible for evaluating the risk, choosing the most suitable risk treatment option, implementing the risk treatment plan, and monitoring and reviewing the risk and its treatment2. The risk owner has the most knowledge and stake in the risk and its impact on the objectives and activities of the organization. The other options are not the best choices for selecting the risk treatment option, as they do not have the same level of accountability and authority as the risk owner. The risk practitioner is the person or entity with the knowledge and skills to perform the risk management activities1. The risk practitioner can assist the risk owner in identifying, analyzing, evaluating, and treating the risk, but the final decision and responsibility lies with the risk owner. The business process owner is the person or entity with the accountability and authority to manage a business process3. The business processowner may be affected by the risk or involved in the risk treatment, but the risk owner is the one who has the overall responsibility for the risk. The control owner is the person or entity with the accountability and authority to ensure that the controls are properly designed, implemented, and operated4. The control owner can provide input and feedback on the effectiveness and efficiency of the controls, but the risk owner is the one who decides which controls are needed and how they are applied. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.3, Page 51.
A new regulator/ requirement imposes severe fines for data leakage involving customers' personally identifiable information (Pll). The risk practitioner has recommended avoiding the risk. Which of the following actions would BEST align with this recommendation?
Reduce retention periods for Pll data.
Move Pll to a highly-secured outsourced site.
Modify business processes to stop collecting Pll.
Implement strong encryption for Pll.
Avoiding the risk means eliminating the source of the risk or changing the likelihood or impact to zero. In this case, the source of the risk is the collection of customers’ personally identifiable information (Pll), which could be exposed to unauthorized parties and result in severe fines. Therefore, the best action to avoid the risk is to modify the business processes to stop collecting Pll, as this would eliminate the possibility of data leakage and the associated consequences. The other options are not as effective as modifying the business processes, because they do not avoid the risk, but rather mitigate or transfer the risk, as explained below:
A. Reduce retention periods for Pll data is a mitigation action, as it reduces the impact of the risk by minimizing the amount of data that could be leaked and the duration of exposure.
B. Move Pll to a highly-secured outsourced site is a transfer action, as it shifts the responsibility of protecting the data to a third party, but does not eliminate the risk of data leakage.
D. Implement strong encryption for Pll is a mitigation action, as it reduces the likelihood of the risk by making the data unreadable to unauthorized parties, but does not eliminate the risk of data leakage. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.2, page 40.
Which of the following scenarios is MOST important to communicate to senior management?
Accepted risk scenarios with detailed plans for monitoring
Risk scenarios that have been shared with vendors and third parties
Accepted risk scenarios with impact exceeding the risk tolerance
Risk scenarios that have been identified, assessed, and responded to by the risk owners
The scenario that is most important to communicate to senior management is the accepted risk scenarios with impact exceeding the risk tolerance, as it indicates a significant risk issue or breach that may affect the achievement of the organizational objectives, and may require a review or escalation action. The other options are not the most important scenarios, as they may not indicate a risk issue or breach, but rather a risk monitoring, sharing, or management activity, respectively, that may not affect the organizational objectives directly or significantly. References = CRISC Review Manual, 7th Edition, page 109.
Which of the following functions independently reviews and provides feedback regarding the achievement of organizational objectives?
Risk management
Internal audit
IT governance
Senior leadership
Internal audit is the third line of defense, providing independent assurance regarding risk management, controls, and governance effectiveness.
According to CRISC and the Three Lines Model:
“Internal audit independently reviews risk management processes and provides feedback on the achievement of objectives.”
Risk management (second line) monitors, not audits. Senior leadership (first line) executes strategy. Thus, B is correct.
CRISC Reference: Domain 1 – IT Risk Governance, Topic: Three Lines Model Roles.
An IT control gap has been identified in a key process. Who would be the MOST appropriate owner of the risk associated with this gap?
Key control owner
Operational risk manager
Business process owner
Chief information security officer (CISO)
The business process owner is the person or entity that has the accountability and authority to manage a business process and its outcomes. The business process owner would be the most appropriate owner of the risk associated with an IT control gap in a key process, as they are responsible for ensuring that the process meets its objectives and delivers value to the enterprise. The business process owner should also ensure that the process is aligned with the enterprise’s strategy and risk appetite, and that the process risks are identified, assessed, and mitigated effectively. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 247. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 247. CRISC Sample Questions 2024, Question 247. CRISC by Isaca Actual Free Exam Q&As, Question 9.
Which of the following will BEST help to ensure the continued effectiveness of the IT risk management function within an organization experiencing high employee turnover?
Well documented policies and procedures
Risk and issue tracking
An IT strategy committee
Change and release management
The best way to ensure the continued effectiveness of the IT risk management function within an organization experiencing high employee turnover is to have well documented policies and procedures. Policies and procedures are the formal documents that define the roles, responsibilities, processes, and standards for the IT risk management function. They provide guidance, consistency, and continuity for the IT risk management activities and outcomes. They also facilitate the knowledge transfer, training, and performance evaluation of the IT risk management staff. The other options are not as helpful as well documented policies and procedures, as they are related to the tools, mechanisms, or structures that support the IT risk management function, not the foundation and direction of the IT risk managementfunction. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.
Which of the following is the BEST key performance indicator (KPI) to measure how effectively risk management practices are embedded in the project management office (PMO)?
Percentage of projects with key risk accepted by the project steering committee
Reduction in risk policy noncompliance findings
Percentage of projects with developed controls on scope creep
Reduction in audits involving external risk consultants
The percentage of projects with developed controls on scope creep is the best key performance indicator (KPI) to measure how effectively risk management practices are embedded in the project management office (PMO), as it reflects the ability of the PMO to identify, assess, and respond to the risk of project scope changes that may affect the project objectives, budget, and schedule. The other options are not the best KPIs, as they do not directly measure the effectiveness of risk management practices in the PMO, but rather the outcomes or consequences of risk management decisions. References = CRISC Review Manual, 7th Edition, page 110.
Which of the following activities is PRIMARILY the responsibility of senior management?
Bottom-up identification of emerging risks
Categorization of risk scenarios against a standard taxonomy
Prioritization of risk scenarios based on severity
Review of external loss data
The primary responsibility of senior management in risk management is to prioritize the risk scenarios based on severity. Risk scenarios are hypothetical events or situations that could affect the achievement of the objectives. Risk severity is a measure of the overall level of risk, based on the combination of the probability and impact of the risk scenario. Prioritizing the risk scenarios based on severity is the primary responsibility of senior management, because it helps to allocate the resources and actions to the most critical and urgent risks, and to align the risk management process with the organizational strategy and risk appetite. Senior management also has the authority and accountability to make the final decisions and approve the risk response plans for the prioritized risks. The other options are not the primary responsibility of senior management, although they may be involved or consulted in these activities. Bottom-up identification of emerging risks is a process of identifying and reporting the new or changing risks that may arise from the operational or tactical level of the organization. This is usually the responsibility of the risk owners or the risk practitioners, who have the knowledge and experience of the specific functions and processes. Categorization of risk scenarios against a standard taxonomy is a process of classifying and organizing the risk scenarios into predefined categories or groups, based on their nature, source, or impact. This is usually the responsibility of the risk analysts or the risk coordinators, who have the skills and tools to perform the risk analysis and assessment. Review of external loss data is a process of collecting and analyzing the data and information on the losses or incidents that occurred in other organizations or industries, due to similar or related risks. This is usually the responsibility of the risk researchers or the risk consultants, who have the access and expertise to obtain and interpret the external data and information. References = The Role of Executive Management in ERM - Corporate Compliance Insights, Guidelines on Risk Management Practices – Board and Senior Management, Risk Manager Job Description [+2023 TEMPLATE] - Workable
An organization must make a choice among multiple options to respond to a risk. The stakeholders cannot agree and decide to postpone the decision. Which of the following risk responses has the organization adopted?
Transfer
Mitigation
Avoidance
Acceptance
Risk avoidance is a type of risk response that involves eliminating the risk entirely by not engaging in the activity that causes the risk or changing the conditions that create the risk1. Riskavoidance is usually applied when the potential impact or likelihood of the risk is high or unacceptable, and when the benefits of avoiding the risk outweigh the costs or losses of doing so2.
In this case, the organization has adopted risk avoidance as its risk response, because it has decided to postpone the decision that could trigger the risk. By delaying the decision, the organization is avoiding therisk of making a wrong or unfavorable choice among the multiple options. However, this may not be the best or most effective risk response, as it could also result in missed opportunities, wasted resources, or increased uncertainty3. The organization shouldconsider the trade-offs and consequences of avoiding the risk, and explore other possible risk responses that could reduce or transfer the risk.
The other options are not the risk responses that the organization has adopted. Risk transfer means shifting the responsibility or burden of the risk to another party, such as a vendor or an insurer2. The organization has not transferred the risk to anyone else, but rather avoided it by postponing the decision. Risk mitigation means implementing controls or safeguards to minimize the negative effects of the risk2. The organization has not mitigated the risk by reducing its impact or likelihood, but rather avoided it by delaying the decision. Risk acceptance means acknowledging the risk and its consequences without taking any action to address it2. The organization has not accepted the risk by tolerating its potential outcomes, but rather avoided it by postponing the decision. References =
10 Risk Mitigation techniques you need to know - Stakeholdermap.com
Risk Response Strategies: Types & Examples (+ Free Template)
[CRISC Review Manual, 7th Edition]
The PRIMARY reason for tracking the status of risk mitigation plans is to ensure:
the proposed controls are implemented as scheduled.
security controls are tested prior to implementation.
compliance with corporate policies.
the risk response strategy has been decided.
The primary reason for tracking the status of risk mitigation plans is to ensure that the proposed controls are implemented as scheduled, as this can help to reduce the risk exposure of the organization and to achieve the desired risk objectives. Tracking the status of risk mitigation plans can also help to monitor and evaluate the performance and effectiveness of the risk controls, and to identify and address any issues or gaps that may arise during the implementation.Tracking the status of risk mitigation plans can also provide feedback and information to the risk owners and stakeholders, and enable them to adjust the risk strategy and response actions accordingly. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 251. CRISC Sample Questions 2024, Question 251. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 251. CRISC by Isaca Actual Free Exam Q&As, Question 9.
A risk practitioner has been asked to assess the risk associated with a new critical application used by a financial process team that the risk practitioner was a member of two years ago. Which of the following is the GREATEST concern with this request?
The risk assessment team may be overly confident of its ability to identify issues.
The risk practitioner may be unfamiliar with recent application and process changes.
The risk practitioner may still have access rights to the financial system.
Participation in the risk assessment may constitute a conflict of interest.
Participation in the risk assessment may constitute a conflict of interest, because it may create a situation where the risk practitioner’s personal or professional interests or relationships interfere with their objectivity, independence, or impartiality in conducting the risk assessment. A conflict of interest is a type of risk that may compromise the integrity, quality, or validity of the risk assessment process and outcomes, and may damage the reputation or trust of the risk practitioner or the organization. A conflict of interest may arise when the risk practitioner has a direct or indirect connection or involvement with the subject or stakeholder of the risk assessment, such as a previous or current role, responsibility, or relationship, that may influence or bias theirjudgment or decision. Participation in the risk assessment may constitute a conflict of interest, as the risk practitioner may have a prior or residual interest or loyalty to the financialprocess team or the new critical application, and may not be able to assess the risk in a fair and unbiased manner.
The risk assessment team being overly confident of its ability to identify issues, the risk practitioner being unfamiliar with recent application and process changes, and the risk practitioner still having access rights to the financial system are all possible concerns with the request, but they are not the greatest concern, as they do not necessarily imply a conflict of interest, and they may be mitigated or resolved by other means, such as training, documentation, or review.
Which of the following is MOST important to consider when selecting risk indicators (KRIs)? The ability to:
Monitor the performance of a process
Assess the risk associated with risk scenarios
Measure changes in the threat landscape
Refine the organization’s risk appetite
The main purpose of a Key Risk Indicator (KRI) is to provide early warning of increased risk exposure tied to specific risk scenarios.
CRISC defines KRIs as:
“Metrics that provide a signal of increasing risk exposure in relation to defined risk scenarios.”
Performance (A) is tracked via KPIs; threat measurement (C) is only one input.
Hence, B. Assess the risk associated with risk scenarios is correct.
CRISC Reference: Domain 4 – Risk and Control Monitoring and Reporting, Topic: Designing and Using KRIs.
Which of the following would BEST facilitate the implementation of data classification requirements?
Assigning a data owner
Scheduling periodic audits
Implementing technical controls over the assets
Implementing a data loss prevention (DLP) solution
Assigning a data owner ensures accountability and responsibility for classifying and protecting data according to its sensitivity. This role is critical in implementing effectiveData Governance Practices.
Which of the following would MOST effectively enable a business operations manager to identify events exceeding risk thresholds?
Continuous monitoring
A control self-assessment
Transaction logging
Benchmarking against peers
Events exceeding risk thresholds are situations or occurrences that result in the actual level of risk exceeding the acceptable or tolerable level of risk, as defined by the organization’s risk appetite, criteria, and objectives12.
The most effective way to enable a business operations manager to identify events exceeding risk thresholds is to implement continuous monitoring, which is a process that involves collecting and analyzing data and information on the performance and status of the business processes, systems, and controls, and detecting and reporting any deviations, anomalies, or issues that may indicate a risk event34.
Continuous monitoring is the most effective way because it provides timely and accurate visibility and insight into the risk landscape, and enables the business operations manager to identify and respond to the events exceeding risk thresholds before they escalate or cause significant harm or damage to the organization34.
Continuous monitoring is also the most effective way because it supports the risk management process and objectives, which are to identify and address the risks that may affect the achievement of the organization’s goals and the delivery of value to the stakeholders34.
The other options are not the most effective ways, but rather possible tools or techniques that may complement or enhance the continuous monitoring. For example:
A control self-assessment is a technique that involves engaging and empowering the business process owners and operators to evaluate and report on the effectiveness and efficiency of the controls that are designed and implemented to mitigate the risks56. However, this technique is not the most effective way because it is periodic rather than continuous, and it may not capture or communicate the events exceeding risk thresholds in a timely or consistent manner56.
Transaction logging is a tool that involves recording and storing the details and history of the transactions or activities that are performed by the business processes or systems, and providing an audit trail for verification or investigation purposes78. However, this tool is not the most effective way because it is passive rather than active, and it may not detect or report the events exceeding risk thresholds unless they are analyzed or queried78.
Benchmarking against peers is a technique that involves comparing and contrasting the performance and practices of the business processes or systems with those of the similar or leading organizations in the same or related industry, and identifying the gaps or opportunities for improvement . However, this technique is not the most effective way because it is external rather than internal, and it may not reflect or align with the organization’s specific risk appetite, criteria, and objectives . References =
1: Risk IT Framework, ISACA, 2009
2: IT Risk Management Framework, University of Toronto, 2017
3: Continuous Monitoring - ISACA1
4: Continuous Monitoring: A New Approach to Risk Management - ISACA Journal2
5: Risk and control self-assessment - KPMG Global3
6: Control Self Assessments - PwC4
7: Transaction Log - Wikipedia5
8: Transaction Logging - IBM6
Benchmarking - Wikipedia7
Benchmarking: Definition, Types, Process, Advantages & Examples
Which of the following is performed after a risk assessment is completed?
Defining risk taxonomy
Identifying vulnerabilities
Conducting an impact analysis
Defining risk response options
Defining risk response options is performed after a risk assessment is completed. A risk assessment is the process of identifying, analyzing, and evaluating the risks that affect the enterprise’s objectives and operations. After a risk assessment is completed, the enterprise needs to define the risk response options, which are the actions that can be taken to address the risks.The risk response options include accepting, avoiding, transferring, mitigating, or exploiting the risks. Defining risk response options helps to select the most appropriate and effective strategy to manage the risks. Defining risk taxonomy, identifying vulnerabilities, and conducting an impact analysis are performed before or during a risk assessment, not after. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.1.4, page 541
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 644.
When a risk practitioner is determining a system's criticality. it is MOST helpful to review the associated:
process flow.
business impact analysis (BIA).
service level agreement (SLA).
system architecture.
The most helpful information to review when determining a system’s criticality is the associated business impact analysis (BIA). A BIA is a process of identifying and evaluating the potential effects of disruptions to the organization’s critical business functions and processes. A BIA can help to determine the system’s criticality by assessing its impact on the organization’s objectives, performance, and value. Process flow, service level agreement (SLA), and system architecture are other possible information sources, but they are not as helpful as the BIA. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 4; CRISC Review Manual, 6th Edition, page 153.
An organization is implementing internet of Things (loT) technology to control temperature and lighting in its headquarters. Which of the following should be of GREATEST concern?
Insufficient network isolation
impact on network performance
insecure data transmission protocols
Lack of interoperability between sensors
Insecure data transmission protocols should be of greatest concern when an organization is implementing internet of Things (IoT) technology to control temperature and lighting in its headquarters, because they can expose the IoT devices and data to unauthorized access,interception, or manipulation. Insecure data transmission protocols can also compromise the confidentiality, integrity, and availability of the IoT system and the information it collects and transmits. The other options are not the greatest concerns, although they may also pose some challenges or risks to the IoT implementation. Insufficient network isolation, impact on networkperformance, and lack of interoperability between sensors are examples of technical or operational issues that can affect the functionality, efficiency, or compatibility of the IoT system, but they do not have the same severity or impact as insecure data transmission protocols. References = CRISC Sample Questions 2024
An organization's IT department wants to complete a proof of concept (POC) for a security tool. The project lead has asked for approval to use the production data for testing purposes as it will yield the best results. Which of the following is the risk practitioner's BEST recommendation?
Accept the risk of using the production data to ensure accurate results.
Assess the risk of using production data for testing before making a decision.
Benchmark against what peer organizations are doing with POC testing environments.
Deny the request, as production data should not be used for testing purposes.
Assessing the risk of using production data for testing before making a decision is the best recommendation for the risk practitioner, because it helps to balance the benefits and drawbacks of using real data for the proof of concept (POC) of a security tool. A POC is a demonstration or trial of a proposed solution or product to verify its feasibility, functionality, and value. A security tool is a software or hardware device that helps to protect the IT systems or networks from threats or attacks. Using production data for testing purposes can yield the best results, as it reflects the actual data that the security tool will handle in the operational environment. However, using production data for testing also poses risks, such as data leakage, data corruption, data privacy violation, or regulatory non-compliance. Therefore, assessing the risk ofusing production data for testing before making a decision is the best recommendation, as it helps to identify and evaluate the potential risks and issues, and to determine the appropriate controls or mitigating factors to reduce or eliminate them. Accepting the risk of using the production data, benchmarking against what peer organizations are doing, and denying the request are all possible recommendations, but they are not the best recommendation, as they do not consider the risk assessment process and the trade-offs involved in using production data for testing. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 208
Which of the following is the MOST important consideration for prioritizing risk treatment plans when faced with budget limitations?
Inherent risk and likelihood
Management action plans associated with audit findings
Residual risk relative to appetite and tolerance
Key risk indicator (KRI) trends
When prioritizing risk treatment plans under budget constraints, the focus should be onresidual risk relative to appetite and tolerance. This ensures that resources are allocated to risks that exceed the organization’s risk appetite, aligning treatment efforts with strategic objectives and minimizing critical exposure.
A risk practitioner is performing a risk assessment of recent external advancements in quantum computing. Which of the following would pose the GREATEST concern for the risk practitioner?
The organization has incorporated blockchain technology in its operations.
The organization has not reviewed its encryption standards.
The organization has implemented heuristics on its network firewall.
The organization has not adopted Infrastructure as a Service (laaS) for its operations.
The MOST effective approach to prioritize risk scenarios is by:
assessing impact to the strategic plan.
aligning with industry best practices.
soliciting input from risk management experts.
evaluating the cost of risk response.
The most effective approach to prioritize risk scenarios is by assessing the impact to the strategic plan, because this will help to align the risk management process with the organization’s vision, mission, and goals. The strategic plan is the document that defines the organization’s direction, priorities, and objectives, and guides the allocation of resources and efforts. By assessing theimpact to the strategic plan, the organization can determine which risk scenarios pose the greatest threat or opportunity to the achievement of the strategic objectives, and prioritize them accordingly. The other options are not as effective as assessing the impact to the strategic plan, because they do not directly relate to the organization’s specific context, needs, and expectations, as explained below:
B. Aligning with industry best practices is an approach that involves following the standards, norms, and expectations for risk management that are established and followed by the peers or competitors in the same industry or sector. Aligning with industry best practices can help to benchmark and compare the organization’s risk management performance and maturity, and identify areas for improvement or innovation. However, this approach is not as effective as assessing the impact to the strategic plan, because it does not account for the organization’s unique and customized risk scenarios, which may differ from the industry average or standard.
C. Soliciting input from risk management experts is an approach that involves seeking advice, guidance, or feedback from the professionals or specialists who have the knowledge, experience, or skills in risk management. Soliciting input from risk management experts can help to enhance the quality and validity of the risk analysis and evaluation, and provide insights and recommendations for risk mitigation. However, this approach is not as effective as assessing the impact to the strategic plan, because it does not reflect the organization’s risk appetite, preferences, and expectations, which may differ from the risk management experts’ opinions or perspectives.
D. Evaluating the cost of risk response is an approach that involves estimating the resources and efforts required to implement the risk response strategies, such as avoiding, reducing, transferring, or accepting the risk. Evaluating the cost of risk response can help to optimize the risk management efficiency and effectiveness, and balance the potential benefits and costs of taking risks. However, this approach is not as effective as assessing the impact to the strategic plan, because it does not consider the potential consequences and outcomes of the risk scenarios, which may affect the organization’s performance and reputation. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.1, page 45. The Ultimate Guide to Risk Prioritization - Hyperproof, Risk Prioritization: What Is It? [2021 Guide & Matrix] - ERM Software, What is Risk Prioritization | Centraleyes, Scenario Planning in Risk Management: Why It is Needed - SmartCompliance
Which of the following should be accountable for ensuring that media containing financial information are adequately destroyed per an organization's data disposal policy?
Compliance manager
Data architect
Data owner
Chief information officer (CIO)
The data owner should be accountable for ensuring that media containing financial information are adequately destroyed per an organization’s data disposal policy, as they have the authority and responsibility to define the classification, retention, and disposal requirements for the data they own. The compliance manager, the data architect, and the chief information officer (CIO) are not the best choices, as they have different roles and responsibilities related to data governance, design, and strategy, respectively, but they do not own the data. References = CRISC Review Manual, 7th Edition, page 154.
Which strategy employed by risk management would BEST help to prevent internal fraud?
Require control owners to conduct an annual control certification.
Conduct regular internal and external audits on the systems supporting financial reporting.
Ensure segregation of duties are implemented within key systems or processes.
Require the information security officer to review unresolved incidents.
Ensuring segregation of duties are implemented within key systems or processes is the best strategy employed by risk management to prevent internal fraud, because it reduces the opportunity for a single person to manipulate or misuse the system or process for fraudulent purposes. Segregation of duties is a control that assigns different roles and responsibilities to different individuals, such that no one person can perform all the steps of a transaction or process. Requiring control owners to conduct an annual control certification, conducting regular internal and external audits on the systems supporting financial reporting, and requiring the information security officer to review unresolved incidents are all useful strategies to detect ordeter internal fraud, but they are not the best strategy to prevent it, as they do not directly address the root cause of fraud. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.3.1, page 197
Which of the following represents a vulnerability?
An identity thief seeking to acquire personal financial data from an organization
Media recognition of an organization's market leadership in its industry
A standard procedure for applying software patches two weeks after release
An employee recently fired for insubordination
A vulnerability is a weakness or gap in a system, application, or network that can be exploited by a threat to cause harm or gain unauthorized access1. A vulnerability can be caused by various factors, such as design flaws, coding errors, configuration errors, or outdated software2.
Among the four options given, only option C (a standard procedure for applying software patches two weeks after release) represents a vulnerability. This is because software patches are updates or fixes that address security weaknesses or bugs in software applications or systems3. By applying software patches two weeks after release, the organization is exposing itself to the risk of being attacked or compromised by malicious actors who may exploit the known vulnerabilities in the software before they are patched. This risk is especially high if the software is internet-facing or critical to the organization’s operations4.
References = What is a Vulnerability?, Vulnerability Definition & Meaning - Merriam-Webster, Vulnerability Patching: A Resource Guide - Rezilion, Why is Software Vulnerability Patching Crucial for Your Software and …
After migrating a key financial system to a new provider, it was discovered that a developer could gain access to the production environment. Which of the following is the BEST way to mitigate the risk in this situation?
Escalate the issue to the service provider.
Re-certify the application access controls.
Remove the developer's access.
Review the results of pre-migration testing.
After migrating a key financial system to a new provider, it was discovered that a developer could gain access to the production environment. This indicates that there is a risk of unauthorized access, use, disclosure, modification, or destruction of sensitive data, such as financial records, transactions, reports, etc.
A control that could mitigate this risk is to remove the developer’s access to the production environment. This means that the developer would not be able to alter the source code or configuration of the financial system without proper authorization or approval.
The other options are not the best ways to mitigate the risk in this situation. They are either irrelevant or less effective than removing the developer’s access.
The references for this answer are:
Risk IT Framework, page 14
Information Technology & Security, page 8
Risk Scenarios Starter Pack, page 6
Which of the following is MOST important for a risk practitioner to update when a software upgrade renders an existing key control ineffective?
Audit engagement letter
Risk profile
IT risk register
Change control documentation
An IT risk register is a document that records and tracks the IT risks that have been identified and assessed by the risk practitioner. It contains information such as the risk description, the risk owner, the risk level, the risk response, the risk status, and the risk monitoring and reporting activities. An IT risk register is a dynamic document that needs to be updated regularly to reflect the changes in the IT environment and the risk landscape. When a software upgrade renders an existing key control ineffective, the risk practitioner should update the IT risk register to indicate the new risk level, the new risk response, and the new risk monitoring and reporting activities. This will ensure that the IT risk register remains accurate, relevant, and useful for IT risk management. Updating the IT risk register is more important than updating the audit engagement letter, the risk profile, or the change control documentation, because the IT risk register is the primary source of information and guidance for managing IT risks. The audit engagement letter is a formal agreement between the auditor and the auditee that defines the scope, objectives, and terms of the audit. The risk profile is a summary of the organization’s risk appetite, risk tolerance, and risk exposure. The change control documentation is a record of the changes that have been made to the IT systems and processes. These documents are important for IT risk management, but they are not as critical as the IT risk register for updating when a key controlbecomes ineffective. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.4: Risk Register, pp. 69-711
Which of the following is MOST important to consider when selecting and designing key control indicators (KCIs)?
The KCI can establish a formal correlation with relevant KRIs
The KCI can demonstrate whether the control objective has been met
The KCI can be implemented within the allocated budget
The KCI can be measured using quantitative methods
The purpose of a Key Control Indicator (KCI) is to measure control effectiveness. Therefore, the most important design criterion is that it demonstrates whether the control objective is being achieved.
ISACA defines:
“KCIs are metrics that measure the effectiveness of controls in achieving their intended objectives.”
Quantitative methods are desirable but secondary.
Hence, B is correct.
CRISC Reference: Domain 4 – Risk and Control Monitoring and Reporting, Topic: Control Performance Metrics.
Upon learning that the number of failed backup attempts continually exceeds
the current risk threshold, the risk practitioner should:
initiate corrective action to address the known deficiency.
adjust the risk threshold to better reflect actual performance.
inquire about the status of any planned corrective actions.
keep monitoring the situation as there is evidence that this is normal.
Which of the following trends would cause the GREATEST concern regarding the effectiveness of an organization's user access control processes? An increase in the:
ratio of disabled to active user accounts.
percentage of users with multiple user accounts.
average number of access entitlements per user account.
average time between user transfers and access updates.
The average time between user transfers and access updates is a trend that would cause the greatest concern regarding the effectiveness of an organization’s user access control processes, as it indicates thedelay or inefficiency in updating the user access rights and privileges according to the user’s current role and responsibilities. This can result in unauthorized or excessive access to the organization’s information assets, and increase the risk of data leakage, fraud, or misuse. The user access control processes should ensure that the user access rights and privileges are reviewed and modified regularly, and especially when the user’s role or status changes, such as transfer, promotion, demotion, or termination. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question241. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 241. CRISC Sample Questions 2024, Question 241.
Which of the following is a risk practitioner's BEST recommendation upon learning that an employee inadvertently disclosed sensitive data to a vendor?
Enroll the employee in additional security training.
Invoke the incident response plan.
Conduct an internal audit.
Instruct the vendor to delete the data.
The best recommendation for a risk practitioner upon learning that an employee inadvertently disclosed sensitive data to a vendor is to invoke the incident response plan. An incident responseplan is a document that defines the roles, responsibilities, procedures, and resources fordetecting, analyzing, containing, eradicating, recovering, and reporting on security incidents that could affect the organization’s IT systems or data. An incident response plan helps to protect and restore the confidentiality, integrity, and availability of the organization’s information assets, and to comply with the relevant laws, regulations, standards, and contracts. Invoking the incident response plan is the best recommendation, because it helps to respond to and mitigate the security incident, and to minimize the damage and impact of the data disclosure. Invoking the incident response plan also helps to communicate and coordinate the incident response actions and strategies with the internal and external stakeholders, such as the data owners, users, custodians, and regulators, and to report and disclose the incident as required. The other options are not as effective as invoking the incident response plan, although they may be part of or derived from the incident response plan. Enrolling the employee in additional security training, conducting an internal audit, and instructing the vendor to delete the data are all examples of corrective or preventive actions, which may help to prevent or deter the recurrence of the data disclosure, or to verify or validate the data security, but they do not necessarily address or resolve the current security incident. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 5-32.
Which of the following presents the GREATEST privacy risk related to personal data processing for a global organization?
Privacy risk awareness training has not been conducted across the organization.
The organization has not incorporated privacy into its risk management framework.
The organization allows staff with access to personal data to work remotely.
Personal data processing occurs in an offshore location with a data sharing agreement.
Greatest Privacy Risk:
Jurisdictional Challenges: Processing personal data in an offshore location often involves dealing with different legal and regulatory requirements, which can complicate compliance with data privacy laws such as GDPR or CPRA.
Data Transfer Risks: Even with a data sharing agreement, the protection and enforcement of privacy rights can be less stringent in the offshore location compared to the home jurisdiction. This can lead to increased risks of data breaches and misuse.
Enforcement Difficulties: If privacy violations occur, enforcing legal actions across borders can be challenging, potentially leading to inadequate redress for affected individuals.
Comparison with Other Options:
Privacy Risk Awareness Training Not Conducted: This is a significant risk but can be mitigated relatively quickly with proper training programs.
Privacy Not Incorporated into Risk Management Framework: While critical, the risk can be managed by integrating privacy into the framework without immediate severe consequences.
Remote Work by Staff with Access to Personal Data: This introduces risks related to secure access and data protection but can be managed with proper security controls.
Best Practices:
Data Sovereignty Considerations: Ensure data is processed in jurisdictions with strong privacy laws that align with the organization's regulatory requirements.
Regular Audits and Assessments: Conduct regular audits of data processing practices in offshore locations to ensure compliance with data privacy agreements.
Legal Safeguards: Establish robust legal safeguards and contracts to enforce data protection standards across jurisdictions.
What is a risk practitioner's BEST approach to monitor and measure how quickly an exposure to a specific risk can affect the organization?
Create an asset valuation report.
Create key performance indicators (KPls).
Create key risk indicators (KRIs).
Create a risk volatility report.
Key risk indicators (KRIs) are metrics that measure the exposure to a given risk at a particular time. They can also provide early warning signs of a potential change in risk level. By monitoring KRIs, risk practitioners can assess how quickly an exposure to a specific risk can affect the organization and take appropriate actions.
References
•Risk management at the speed of business - PwC
•Risk velocity measures how fast an exposure can affect an organization | Business Insurance
Which of the following is a risk practitioner's BEST recommendation regarding disaster recovery management (DRM) for Software as a Service (SaaS) providers?
Conduct inoremental backups of data in the SaaS environment to a local data center.
Implement segregation of duties between multiple SaaS solution providers.
Codify availability requirements in the SaaS provider's contract.
Conduct performance benchmarking against other SaaS service providers.
Availability requirements specify the expected level of service and the consequences of non-compliance. They are essential for ensuring that the SaaS provider can meet the business continuity and disaster recovery needs of the customer. Codifying them in the contract creates a clear and enforceable agreement that protects both parties.
References
•ISACA CRISC Review Manual, 7th Edition, Domain 3: Risk Response, Section 3.2.3: Business Continuity and Disaster Recovery
•Guideline for Completing Disaster Recovery Plans for SaaS and PaaS Applications (Yale-MSS-3.1 GD.02)
•How to Build a SaaS Disaster Recovery Plan | Acsense
A risk practitioner learns that the organization s industry is experiencing a trend of rising security incidents. Which of the following is the BEST course of action?
Evaluate the relevance of the evolving threats.
Review past internal audit results.
Respond to organizational security threats.
Research industry published studies.
A risk practitioner should evaluate the relevance of the evolving threats to the organization’s industry, as this is the best course of action to understand the current and future risk landscape, and to align the risk management strategy accordingly. By evaluating the relevance of the evolving threats, the risk practitioner can determine the impact and likelihood of the threats affecting the organization’s objectives, assets, and processes, and prioritize the most critical and urgent risks. The risk practitioner can also identify the gaps and weaknesses in the existing controls, and recommend appropriate risk response measures to mitigate the threats. The other options are not as good as evaluating the relevance of the evolving threats, because they do not address the root cause of the rising security incidents, but rather focus on the symptoms or consequences of the incidents. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.1, page 85.
Which of the following would BEST mitigate an identified risk scenario?
Conducting awareness training
Executing a risk response plan
Establishing an organization's risk tolerance
Performing periodic audits
The best way to mitigate an identified risk scenario is to execute a risk response plan. A risk response plan is a document that describes the actions and resources that are needed to address the risk scenario. A risk response plan can include one or more of the following strategies: avoid, transfer, mitigate, accept, or exploit. By executing a risk response plan, the organization can reduce the likelihood and/or impact of the risk scenario, or take advantage of the opportunities that the risk scenario may present. The other options are not as effective as executing a riskresponse plan, as they are related to the awareness, assessment, or monitoring of the risk scenario, not the actual treatment of the risk scenario. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.2: IT Risk Response Options, page 133.
Which of the following will BEST help to ensure that information system controls are effective?
Responding promptly to control exceptions
Implementing compensating controls
Testing controls periodically
Automating manual controls
The best way to ensure that information system controls are effective is to test them periodically. Testing controls periodically helps to verify that the controls are operating as intended, and that they are aligned with the enterprise’s objectives, policies, and standards. Testing controls periodically also helps to identify any gaps, weaknesses, or deficiencies in the controls, and to implement corrective actions or improvements. Responding promptly to control exceptions, implementing compensating controls, and automating manual controls are good practices, but they are not the best way to ensure control effectiveness. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1.2, page 1071
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 641.
Which of the following is MOST important when developing key risk indicators (KRIs)?
Alignment with regulatory requirements
Availability of qualitative data
Properly set thresholds
Alignment with industry benchmarks
The most important factor when developing key risk indicators (KRIs) is to properly set thresholds, which are the predefined values or ranges that indicate the acceptable or unacceptable level of risk1. Thresholds can help to:
Trigger alerts or actions when the risk level exceeds or falls below the threshold, and enable timely and appropriate risk responses2.
Measure and monitor the performance and effectiveness of the risk responses, and ensure that the residual risk is within the risk appetite and tolerance3.
Communicate and report the risk status and performance to the stakeholders, and facilitate the decision-making and accountability for the risk management4.
The other factors are not the most important when developing KRIs, because:
Alignment with regulatory requirements is a necessary but not sufficient factor when developing KRIs, as it ensures that the KRIs comply with the applicable laws, rules, or standards that govern the organization’s activities and operations5. However, alignment with regulatory requirements does not guarantee that the KRIs are relevant and useful for the organization’s specific risk profile and objectives.
Availability of qualitative data is a desirable but not essential factor when developing KRIs, as it provides additional information or insights that may not be captured by quantitative data, such as opinions, perceptions, or feedback. However, availability of qualitative data does not ensure that the KRIs are reliable and consistent, as qualitative data may be subjective and difficult to measure and compare.
Alignment with industry benchmarks is a useful but not critical factor when developing KRIs, as it provides a reference or a standard for comparing the organization’s risk level and performance with its peers or competitors. However, alignment with industry benchmarks does not ensure that the KRIs are suitable and feasible for the organization’s specific context and capabilities.
References =
Threshold - CIO Wiki
Risk Thresholds: How to Set Them and When to Use Them - ProjectManager.com
Risk Appetite and Tolerance - CIO Wiki
Risk Reporting - CIO Wiki
Regulatory Compliance - CIO Wiki
[Regulatory Risk - CIO Wiki]
[Qualitative Data - CIO Wiki
Which of the following statements BEST describes risk appetite?
The amount of risk an organization is willing to accept
The effective management of risk and internal control environments
Acceptable variation between risk thresholds and business objectives
The acceptable variation relative to the achievement of objectives
Risk appetite is defined as "the amount of risk that an organization is willing to accept in pursuit of its objectives, before action is deemed necessary to reduce the risk."1 It represents a balance between the potential benefits of innovation and the threats that change inevitably brings. Risk appetite reflects the organization’s risk attitude and its willingness to accept risk in specific scenarios, with a governance model in place for risk oversight. Risk appetite helps to guide the organization’s approach to risk and risk management, and to align its risk decisions with its business objectives and context. The other options are not the best descriptions of risk appetite, as they are either too vague (the effective management of risk and internal control environments), too narrow (acceptable variation between risk thresholds and business objectives), or confusing (the acceptable variation relative to the achievement of objectives). References = Risk Appetite vs. Risk Tolerance: What is the Difference?
An organization's finance team is proposing the adoption of a blockchain technology to provide a secure method for moving funds. Which of the following should the risk practitioner do FIRST?
Recommend permissionless blockchain.
Perform a risk assessment.
Perform a business impact analysis (BIA).
Recommend permissioned blockchain.
Before selecting technologies or deployment models, a risk assessment should be conducted to evaluate potential threats, vulnerabilities, and controls. This ensures the technology aligns with the risk appetite and regulatory requirements of the organization.
A new policy has been published to forbid copying of data onto removable media. Which type of control has been implemented?
Preventive
Detective
Directive
Deterrent
A preventive control is a type of control that aims to avoid or reduce the occurrence of an undesirable event or risk. A preventive control can be implemented through technical, administrative, or physical means. A new policy that forbids copying of data onto removablemedia is an example of a preventive control, because it prevents unauthorized data exfiltration or leakage through removable devices, such as flash drives or external hard disk drives. A preventive control is different from the other types of controls, as explained below:
A detective control is a type of control that aims to discover or identify the occurrence of an undesirable event or risk. A detective control can be implemented through monitoring, auditing, or reporting activities. An example of a detective control is a log analysis tool that detects any unauthorized access or modification of data on a system.
A directive control is a type of control that aims to guide or instruct the behavior or actions of individuals or groups. A directive control can be implemented through policies, procedures, standards, or rules. An example of a directive control is a training program that teaches employees how to handle sensitive data securely and appropriately.
A deterrent control is a type of control that aims to discourage or dissuade individuals or groups from performing an undesirable event or risk. A deterrent control can be implemented throughsanctions, penalties, or consequences. An example of a deterrent control is a warning message that informs users of the legal implications of copying data onto removable media without authorization. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.1, page 38.
A service provider is managing a client’s servers. During an audit of the service, a noncompliant control is discovered that will not be resolved before the next audit because the client cannot afford the downtime required to correct the issue. The service provider’s MOST appropriate action would be to:
develop a risk remediation plan overriding the client's decision
make a note for this item in the next audit explaining the situation
insist that the remediation occur for the benefit of other customers
ask the client to document the formal risk acceptance for the provider
A noncompliant control is a control that does not meet the requirements or standards of an audit, regulation, or policy. A noncompliant control can expose the organization to risks such as errors, fraud, or breaches. When a noncompliant control is identified, the service provider and the client should work together to resolve the issue as soon as possible. However, sometimes the resolution may not be feasible or cost-effective, and the client may decide to accept the risk associated with the noncompliant control.
In this case, the service provider’s most appropriate action would be to ask the client to document the formal risk acceptance for the provider. This means that the client should acknowledge the existence and consequences of the noncompliant control, and provide a written justification for accepting the risk. The risk acceptance document should also specify the roles and responsibilities of the service provider and the client, and the duration and conditions of the risk acceptance. The risk acceptance document should be signed by the client’s senior management and the service provider’s management, and kept as part of the audit evidence.
The other options are not appropriate actions for the service provider. Developing a risk remediation plan overriding the client’s decision would be disrespectful and unprofessional, as it would ignore the client’s authority and preference. Making a note for this item in the next audit explaining the situation would be insufficient and misleading, as it would imply that the issue is still unresolved and that the service provider is responsible for it. Insisting that the remediation occur for the benefit of other customers would be unreasonable and impractical, as it woulddisregard the client’s business needs and constraints, and potentially harm the relationship between the service provider and the client. References =
Risk Acceptance - Institute of Internal Auditors
New Guidance on the Evaluation of Non-compliance with the Risk Assessment Standard and its Peer Review Impact - REVISED
The Impact of Non-compliance: Understanding The Risks And Consequences
A risk practitioner notes control design changes when comparing risk response to a previously approved action plan. Which of the following is MOST important for the practitioner to confirm?
Appropriate approvals for the control changes
The reason the action plan was modified
The risk owner's approval of the revised action plan
The effectiveness of the resulting control
The MOST important aspect for the risk practitioner to confirm is:
A. Appropriate approvals for the control changes
Ensuring that the control design changes have the appropriate approvals is crucial. This confirms that the changes are recognized and sanctioned by the necessary authority within the organization, aligning with governance practices and maintaining the integrity of the risk management process.
Which of the following BEST enables a risk practitioner to enhance understanding of risk among stakeholders?
Key risk indicators (KRIs)
Risk scenarios
Business impact analysis (BIA)
Threat analysis
Risk scenarios are descriptions of possible events or situations that could cause or affect a risk. Risk scenarios can help a risk practitioner to enhance understanding of risk among stakeholders, as they can illustrate the causes, consequences, and impacts of the risk in a clear and realistic way. Risk scenarios can also facilitate communication and collaboration among stakeholders, as they can provide a common language and framework for risk identification, analysis, and response. Risk scenarios can also support decision-making and prioritization, as they can show the likelihood and severity of the risk outcomes. References = Most Asked CRISC Exam Questions and Answers. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 237.
An IT risk threat analysis is BEST used to establish
risk scenarios
risk maps
risk appetite
risk ownership.
An IT risk threat analysis is best used to establish risk scenarios. A risk scenario is a description of a possible event or situation that may affect the achievement of the IT objectives. A riskscenario consists of three elements: a threat, a vulnerability, and an impact. A threat is a potential cause of an unwanted incident. A vulnerability is a weakness or flaw that can be exploited by a threat. An impact is the consequence or effect of the incident on the IT objectives. An IT risk threat analysis is a technique that identifies and evaluates the threats that may pose a risk to the IT assets and processes. An IT risk threat analysis can help to establish risk scenarios by providing the information and context for the threat element of the risk scenario. The other options are not as directly related to an IT risk threat analysis, as they are related to the outcomes, measures, or responsibilities of the IT risk management process, not the inputs or sources of the IT risk scenarios. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.3: IT Risk Scenarios, page 23.
A newly incorporated enterprise needs to secure its information assets From a governance perspective which of the following should be done FIRST?
Define information retention requirements and policies
Provide information security awareness training
Establish security management processes and procedures
Establish an inventory of information assets
The first thing that should be done from a governance perspective to secure the information assets of a newly incorporated enterprise is to establish an inventory of information assets. An inventory of information assets is a document that lists and categorizes all the information assets that the organization owns, uses, or manages, such as data, documents, systems, applications, and devices. An inventory of information assets helps to identify and classify the information assets based on their value, sensitivity, and criticality, and to determine the appropriate level of protection and control for each asset. An inventory of information assets also helps to support the development and implementation of other information security activities, such as risk assessment, policy formulation, awareness training, and incident response. The other options are not the first thing that should be done, although they may be important steps or components of the information security governance. Defining information retention requirements and policies, providing information security awareness training, and establishing security management processes and procedures are all activities that can help to secure the information assets, but theyrequire the prior knowledge and understanding of the information assets. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.1.1, page 3-3.
Which of the following would provide the BEST guidance when selecting an appropriate risk treatment plan?
Risk mitigation budget
Business Impact analysis
Cost-benefit analysis
Return on investment
A cost-benefit analysis is the best guidance when selecting an appropriate risk treatment plan. A risk treatment plan is a document that describes the actions or measures that are taken or planned to modifythe risk, such as reducing, avoiding, transferring, or accepting the risk1. Selecting an appropriate risk treatmentplan means choosing the most suitable and effective option foraddressing the risk, based on the organization’s objectives, strategies, and risk criteria2. A cost-benefit analysis is a method of comparing the benefits and costs of different alternatives or options, and selecting the one that maximizes the net benefit or value3. A cost-benefit analysis is the best guidance when selecting an appropriate risk treatment plan, because it helps to:
Evaluate the feasibility, effectiveness, and efficiency of the risk treatment options, and compare them against the organization’s risk appetite and tolerance;
Balance the benefits and costs of the risk treatment options, and consider both the quantitative and qualitative aspects of the risk and the risk response;
Optimize the use of the organization’s resources and capabilities, and ensure that the risk treatment options are aligned and integrated with the organization’s goals and values;
Support the risk decision making and prioritization, and provide a rational and transparent basis for selecting the best risk treatment option. The other options are not the best guidance when selecting an appropriate risk treatment plan, as they are either less comprehensive or less relevant than a cost-benefit analysis. A risk mitigation budget is a document that allocates the financial resources for implementing and maintaining the risk mitigation actions or measures4. A risk mitigation budget can help to ensure the availability and adequacy of the funds for the risk treatment options, as well as to monitor and control the risk treatment expenditures. However, a risk mitigation budget is not the best guidance when selecting an appropriate risk treatment plan, as it does not address the benefits or value of the risk treatment options, or the suitability or effectiveness of the risk treatment options. A business impact analysis is a method of estimating the potential effects or consequences of a risk on the organization’s objectives, operations, or performance5. A business impact analysis can help to assess the severity and priority of the risk, as well as to identify the critical assets and resources that are involved or impacted by the risk. However, a business impact analysis is not the best guidance when selecting an appropriate risk treatment plan, as it does not address the costs or feasibility of the risk treatment options, or the alternatives or options for the risk treatment. A return on investment is a metric that measures the profitability or efficiency of an investment, project, or activity, by comparing the benefits and costs of the investment, project, or activity6. A return on investment can help to evaluate the performance and effectiveness of the risk treatment options, as well as to compare the risk treatment options with other investments, projects, or activities. However, a return on investmentis not the best guidance when selecting an appropriate risk treatment plan, as it does not address the qualitative or intangible aspects of the risk and the risk response, or the risk appetite and tolerance of the organization. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.8, Page 61.
A business unit has implemented robotic process automation (RPA) for its
repetitive back-office tasks. Which of the following should be the risk
practitioner's GREATEST concern?
The security team is unaware of the implementation.
The organization may lose institutional knowledge.
The robots may fail to work effectively.
Virtual clients are used for implementation.
Which of the following is the PRIMARY reason for an organization to ensure the risk register is updated regularly?
Risk assessment results are accessible to senior management and stakeholders.
Risk mitigation activities are managed and coordinated.
Key risk indicators (KRIs) are evaluated to validate they are still within the risk threshold.
Risk information is available to enable risk-based decisions.
The PRIMARY reason for an organization to ensure the risk register is updated regularly is to make sure that risk information is available to enable risk-based decisions, because the risk register is a tool that documents and tracks the identified risks, their characteristics, their status, and their responses. The risk register provides a comprehensive and current view of the risk profile and exposure of the organization, and it supports the decision-making process and the risk management activities. The other options are not the primary reason, because:
Option A: Risk assessment results are accessible to senior management and stakeholders is a benefit of updating the risk register regularly, but not the primary reason. Risk assessment results are the outputs of the risk analysis process, and they should be recorded and communicated to the relevant parties, but they are not the only or the most important information in the risk register.
Option B: Risk mitigation activities are managed and coordinated is a result of updating the risk register regularly, but not the primary reason. Risk mitigation activities are the actions taken to address the identified risks, and they should be monitored and reported in the risk register, but they are not the only or the most important information in the risk register.
Option C: Key risk indicators (KRIs) are evaluated to validate they are still within the risk threshold is a process that involves updating the risk register regularly, but not the primary reason. KRIs are indicators that measure and monitor the risk exposure and performance of the organization, and they should be compared with the risk threshold to determine if the risk level is acceptable or not, and if any action is required, but they are not the only or the most important information in the risk register. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 108.
The MOST important reason to aggregate results from multiple risk assessments on interdependent information systems is to:
establish overall impact to the organization
efficiently manage the scope of the assignment
identify critical information systems
facilitate communication to senior management
The interdependency of information systems means that the failure or disruption of one system can affect the performance or availability of other systems. Therefore, it is important to aggregate the results from multiple risk assessments on interdependent information systems to understand the overall impact to the organization. By aggregating the results, the risk manager can identify the potential cascading effects, the cumulative consequences, and the worst-casescenarios of interdependent risks. This can help theorganization to prioritize the risks, allocate the resources, and implement the risk response strategies accordingly. The other options are not as important as the overall impact to the organization, because they do not capture the full extent of the interdependency of information systems. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.3, page 99.
Which of the following situations presents the GREATEST challenge to creating a comprehensive IT risk profile of an organization?
Manual vulnerability scanning processes
Organizational reliance on third-party service providers
Inaccurate documentation of enterprise architecture (EA)
Risk-averse organizational risk appetite
The BEST way to improve a risk register is to ensure the register:
is updated based upon significant events.
documents possible countermeasures.
contains the risk assessment completion date.
is regularly audited.
A risk register is a tool that records and tracks the identified risks, their causes, impacts, probabilities, responses, and owners. It is a living document that should be updated regularly to reflect the changes in therisk environment and the status of the risk responses12. The best way to improve a risk register is to ensure that it is updated based upon significant events, such as:
New risks are identified or existing risks are eliminated
Risk probabilities or impacts change due to internal or external factors
Risk responses are implemented or modified
Risk owners or stakeholders change
Risk incidents or issues occur
Risk thresholds or appetite change
Risk reporting or communication requirements change
Updating the risk register based upon significant events can help to:
Maintain the accuracy and relevance of the risk information
Enhance the risk awareness and accountability of the risk owners and stakeholders
Support the risk monitoring and reporting activities
Facilitate the risk evaluation and decision-making processes
Improve the risk management performance and maturity
References =
Risk Register - Project Management Knowledge
How to Create a Risk Register: A Step-by-Step Guide - ProjectManager.com
The FIRST task when developing a business continuity plan should be to:
determine data backup and recovery availability at an alternate site.
identify critical business functions and resources.
define roles and responsibilities for implementation.
identify recovery time objectives (RTOs) for critical business applications.
A business continuity plan (BCP) is a system of prevention and recovery from potential threats to a company. The plan ensures that personnel and assets are protected and are able to function quickly in the event of a disaster1. The first task when developing a BCP should be to identify critical business functions and resources, because this will help to determine the scope, objectives, and priorities of the plan. Critical business functions and resources are those that are essential for the continuity of the company’s operations, and that would cause significant disruption or damage if they were interrupted or lost. By identifying critical business functions and resources, the company can focus its efforts and resources on protecting and restoring them, and minimizing the impact of a disaster. The other options are not the first task when developing a BCP, because they depend on the identification of critical business functions and resources, as explained below:
A. Determine data backup and recovery availability at an alternate site is a task that relates to the recovery strategy of the BCP, which aims to restore the data and information systems that support the critical business functions and resources. However, this task cannot be performed without first identifying which data and information systems are critical, and what level of availability and recovery they require.
C. Define roles and responsibilities for implementation is a task that relates to the organization and governance of the BCP, which aims to assign and communicate the duties and expectations of the personnel involved in the plan. However, this task cannot be performed without first identifying which personnel are critical, and what functions and resources they are responsible for.
D. Identify recovery time objectives (RTOs) for critical business applications is a task that relates to the analysis and evaluation of the BCP, which aims to measure the acceptable downtime and recovery speed of the critical business functions and resources. However, this task cannot be performed without first identifying which business applications are critical, and what impact and likelihood they have. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 115. What Is a Business Continuity Plan (BCP), and How Does It Work?, Business continuity plan (BCP) in 8 steps, with templates | BDC.ca, How Develop a Business Continuity Plan - Invenio IT, Business Continuity Planning | Ready.gov, Develop a Robust Business Continuity Plan | Wrike
An organization is planning to engage a cloud-based service provider for some of its data-intensive business processes. Which of the following is MOST important to help define the IT risk associated with this outsourcing activity?
Service level agreement
Customer service reviews
Scope of services provided
Right to audit the provider
According to the CRISC Review Manual (Digital Version), the right to audit the provider is the most important factor to help define the IT risk associated with outsourcing activity to a cloud-based service provider, as it enables the organization to verify the compliance and performance of the provider with the contractual obligations and service level agreements. The right to audit the provider helps to:
Assess the security, availability, confidentiality, integrity, and privacy of the data and processes hosted by the provider
Identify and evaluate the risks and controls related to the cloud-based services and the provider’s infrastructure
Monitor and measure the quality and effectiveness of the cloud-based services and the provider’s governance and management practices
Report and resolve any issues or incidents related to the cloud-based services and the provider’s operations
Ensure the alignment of the cloud-based services and the provider’s policies and standards with the organization’s objectives and requirements
References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 176-1771
The GREATEST concern when maintaining a risk register is that:
impacts are recorded in qualitative terms.
executive management does not perform periodic reviews.
IT risk is not linked with IT assets.
significant changes in risk factors are excluded.
A risk register is a tool that records and tracks the identified risks, their causes, impacts, likelihood, responses, and owners. The greatest concern when maintaining a risk register is that significant changes in risk factors are excluded. Risk factors are the internal and external variables that influence the occurrence and impact of risks. Risk factors can change over time due to changes in the business environment, the IT landscape, the threat landscape, or the regulatory requirements. If the risk register does not reflect the significant changes in risk factors, it may not provide an accurate and current view of the enterprise’s risk profile and may not support effective risk management decisions and actions. The other options are not as concerning as the exclusion of significant changes in risk factors, as they involve different aspects of the risk register:
Impacts are recorded in qualitative terms means that the risk register uses descriptive scales, such as low, medium, and high, to measure the potential consequences of the risks. This may not be asprecise or consistent as quantitative measures, such as monetary values or percentages, but it does not necessarily affect the validity or usefulness of the risk register.
Executive management does not perform periodic reviews means that the risk register is not regularly evaluated and updated by the senior leaders of the enterprise. This may indicate a lack of management commitment or oversight for risk management, but it does not directly affect the quality or completeness of the risk register.
IT risk is not linked with IT assets means that the risk register does not associate the identified risks with the specific IT resources, such as hardware, software, data, or services, that are affected by or contribute to the risks. This may limit the visibility and traceability of the risks, but it does not necessarily affect the identification or assessment of the risks. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.2.2, pp. 21-22.
A risk heat map is MOST commonly used as part of an IT risk analysis to facilitate risk:
communication
identification.
treatment.
assessment.
A risk heat map is a tool that shows the likelihood and impact of different risks on a matrix, using colors to indicate the level of risk. A risk heat map is most commonly used as part of an IT risk analysis to facilitate risk assessment, which is the process of estimating the probability and consequences of the risks, and comparing them against the risk criteria1. A risk heat map can help to visualize, communicate, and prioritize the risks, as well as to evaluate the effectiveness of the risk response actions2. The other options are not the best choices for describing the purpose of a risk heat map, as they are either less specific or less relevant than risk assessment. Risk communication is the process of sharing and exchanging information about the risks among the stakeholders3. A risk heat map can support risk communication by providing a clear and concise representation of the risks, but it is not the main objective of the tool. Riskidentification is the process of finding, recognizing, and describing the risks that may affect the organization4. A risk heat map can help to identify the risks by categorizing them into different domains or sources, but it is not the primary function of the tool. Risk treatment is the process of selecting and implementing the appropriate measures to modify the risk5. A risk heat map can help to guide the risk treatment by showing the risk ratings and thresholds, but it is not the core purpose of the tool. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.1, Page 47.
Which of the following is the BEST indicator of an effective IT security awareness program?
Decreased success rate of internal phishing tests
Decreased number of reported security incidents
Number of disciplinary actions issued for security violations
Number of employees that complete security training
The best indicator of an effective IT security awareness program is the decreased success rate of internal phishing tests. Phishing is a type of social engineering attack that attempts to trick the users into revealing their personal or confidential information, or clicking on malicious links or attachments, by impersonating a legitimate entity or person. Internal phishing tests are simulated phishing attacks that are conducted by the enterprise to test the awareness and behavior of the employees in response to phishing emails. A decreased success rate of internal phishing tests means that fewer employees fall victim to the phishing attempts, and that they are more aware and vigilant of the phishing threats and techniques. A decreased success rate of internal phishing tests also implies that the IT security awareness program has effectively educated and trained the employees on how to recognize and report phishing emails, and how to protect themselves and the enterprise from phishing attacks. A decreased number of reported security incidents, a number of disciplinary actions issued for security violations, and a number of employees that complete security training are not as good indicators of an effective IT security awareness program as a decreased success rate of internal phishing tests, as they do not directly measure theawareness and behavior of the employees in relation to phishing, and may be influenced by otherfactors such as reporting mechanisms, enforcement policies, and training availability. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 220.
Which of the following is the MOST effective way to reduce potential losses due to ongoing expense fraud?
Implement user access controls
Perform regular internal audits
Develop and communicate fraud prevention policies
Conduct fraud prevention awareness training.
Developing and communicating fraud prevention policies is the most effective way to reduce potential losses due to ongoing expense fraud because it creates a culture of integrity and accountability, sets clear expectations and consequences for employees, and deters fraudulent behavior. Implementing user access controls, performing regular internal audits, and conducting fraud prevention awareness training are also important controls, but they are more reactive and detective than preventive. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2, page 4-26.
Which of the following would BEST help to ensure that suspicious network activity is identified?
Analyzing intrusion detection system (IDS) logs
Analyzing server logs
Using a third-party monitoring provider
Coordinating events with appropriate agencies
An intrusion detection system (IDS) is a network security tool that monitors and analyzes network traffic for signs of malicious or suspicious activity, such as unauthorized access, data exfiltration, malware infection, or denial-of-service attack. An IDS can detect and alert the organization to potential threats based on predefined rules or signatures, or based on anomalies or deviations from normal network behavior. An IDS can also generate logs that record the details of the network events and incidents, such as the source, destination, content, and context of the network traffic. By analyzing the IDS logs, the organization can identify and validate the suspicious network activity, and determine its scope, impact, and root cause. The organization can also use the IDS logs to support the incident response and remediation process, and to improve the network security and resilience. The other options are less effective ways to ensure that suspicious network activity is identified. Analyzing server logs can provide some information about the network activity, but it may not be sufficient or timely to detect and validate the suspicious or malicious activity, as server logs only capture the events or activities that occur on the server, and not on the entire network. Using a third-party monitoring provider can help to outsource the network monitoring and analysis function, but it may not be the best option, as it may introduce additional risks, such as data privacy, vendor reliability, or service quality issues. Coordinating events with appropriate agencies can help to share information and resources with other organizations or authorities, such as law enforcement, regulators, or industry peers, but it may not be the best option, as it may depend on the availability andcooperation of theagencies, and it may not be feasible or desirable to disclose the network activity to external parties. References = Monitoring for Suspicious Network Activity: Key Tips to Secure Your Network 1
Which of the following deficiencies identified during a review of an organization's cybersecurity policy should be of MOST concern?
The policy lacks specifics on how to secure the organization's systems from cyberattacks.
The policy has gaps against relevant cybersecurity standards and frameworks.
The policy has not been reviewed by the cybersecurity team in over a year.
The policy has not been approved by the organization's board.
The policy has not been approved by the organization’s board should be of most concern, as it indicates a lack of governance and oversight for the organization’s cybersecurity posture. The board is ultimately responsible for setting the strategic direction, objectives, and risk appetite of the organization, and for ensuring that the cybersecurity policy aligns with them. Without the board’s approval, the policy may not reflect the organization’s vision, mission, values, and culture, and may not be communicated, implemented, or enforced effectively. The board’s approval also demonstrates the commitment and support of the senior management for the cybersecurity program, and enhances the accountability and responsibility of the stakeholders involved.
Which of the following would be MOST effective in monitoring changes in an organization's IT risk environment?
Lagging indicators
Risk mitigation plans
Industry regulatory reports
Risk inventory
The risk inventory contains a current and historical record of identified risks and their statuses. Monitoring this inventory reveals emerging risks, shifts in severity, and whether mitigation is effective. It supports trend analysis and continuous improvement.
Which of the following is the MOST important objective from a cost perspective for considering aggregated risk responses in an organization?
Prioritize risk response options
Reduce likelihood.
Address more than one risk response
Reduce impact
The most important objective from a cost perspective for considering aggregated risk responses in an organization is to address more than one risk response. Aggregated risk responses are risk responses that can affect multiple risks or objectives simultaneously. By addressing more than one risk response, the organization can achieve cost efficiency and effectiveness in risk management. Prioritizing risk response options, reducing likelihood, and reducing impact are other possible objectives, but they are not as important from a cost perspective as addressing more than one risk response. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 10; CRISC Review Manual, 6th Edition, page 140.
An organization has introduced risk ownership to establish clear accountability for each process. To ensure effective risk ownership, it is MOST important that:
senior management has oversight of the process.
process ownership aligns with IT system ownership.
segregation of duties exists between risk and process owners.
risk owners have decision-making authority.
According to the 1.9 Ownership & Accountability - CRISC, risk ownership is best established by mapping risk to specific business process owners. Details of the risk owner should be documented in the risk register. Results of the risk monitoring should be discussed and communicated with the risk owner as they own the risk and are accountable for maintaining the risk within acceptable levels. To ensure effective risk ownership, it is most important that risk owners have decision-making authority, as this enables them totake timely and appropriate actions to manage the risk and ensure that it is aligned with the organization’s risk appetite and tolerance. Without decision-making authority, risk owners may not be able to implement the necessary risk responses or escalate the issues to the relevant stakeholders. Therefore, the answer is D. risk owners have decision-making authority. References = 1.9 Ownership & Accountability - CRISC, The Importance of Effective Risk Governance in the C-suite - Aon
An organization has outsourced its billing function to an external service provider. Who should own the risk of customer data leakage caused by the service provider?
The service provider
Vendor risk manager
Legal counsel
Business process owner
The business process owner should own the risk of customer data leakage caused by the service provider, as they have the responsibility and authority over the design, execution, and performance of the business process. The business process owner is also accountable for the risks and controls associated with their process, and they can provide valuable input and feedback on the likelihood and impact of customer data leakage on the process outcomes and objectives.
The other options are not the best choices for owning the risk of customer data leakage caused by the service provider. The service provider is responsible for delivering and supporting the billing function and ensuring the security and privacy of the customer data, but they may not have the full visibility or understanding of the business process and objectives. The vendor risk manager is responsible for managing and monitoring the vendor relationship and performance, but they may not have the direct involvement or influence on the business process and its risks and controls. The legal counsel is responsible for providing legal advice and guidance on the contractual and regulatory obligations and implications of the outsourcing arrangement, but they may not have the detailed knowledge or experience of the business process and its risks andcontrols. References = Guide to Vendor Risk Assessment | Smartsheet, IT Risk Resources | ISACA, Data Ownership: Considerations for Risk Management - ISACA
Which of the following is the MOST appropriate key control indicator (KCI) to help an organization prevent successful cyber risk events on the external-facing infrastructure?
Increasing number of threat actors
Increasing number of intrusion detection system (IDS) false positive alerts
Increasing percentage of unpatched demilitarized zone (DMZ) servers
Increasing trend of perimeter attacks
The percentage of unpatched DMZ servers is a critical KCI for preventing cyber risk events on external-facing infrastructure. Unpatched servers are vulnerable to exploitation, and monitoring this indicator helps ensure timely application of security updates, reducing the risk of successful attacks.
Which of the following is the PRIMARY reason for conducting peer reviews of risk analysis?
To enhance compliance with standards
To minimize subjectivity of assessments
To increase consensus among peers
To provide assessments for benchmarking
According to the CRISC Review Manual1, peer reviews are the process of evaluating the quality and validity of risk analysis by independent experts or colleagues. Peer reviews are conducted to ensure that the risk analysis is consistent, objective, and reliable, and that it follows the established standards and methods. The primary reason for conducting peer reviews of risk analysis is to minimize subjectivity of assessments, as peer reviews can help to reduce personal biases, preferences, and assumptions that may affect the risk analysis outcomes. Peer reviews can also help to identify and correct any errors, gaps, or inconsistencies in the risk analysis, and to improve the risk analysis skills and knowledge of the reviewers and the reviewees. References = CRISC Review Manual1, page 209.
WhichT5f the following is the MOST effective way to promote organization-wide awareness of data security in response to an increase in regulatory penalties for data leakage?
Enforce sanctions for noncompliance with security procedures.
Conduct organization-w>de phishing simulations.
Require training on the data handling policy.
Require regular testing of the data breach response plan.
The most effective way to promote organization-wide awareness of data security in response to an increase in regulatory penalties for data leakage is to require training on the data handling policy, as it educates the employees on the importance, requirements, and procedures of data protection, and enhances their knowledge and skills to prevent, detect, and respond to data leakage incidents. Enforcingsanctions for noncompliance with security procedures, conducting organization-wide phishing simulations, and requiring regular testing of the data breach response plan are not the most effective ways, as they are more related to the enforcement, evaluation, or improvement of the data security, respectively, rather than the promotion of the data security awareness. References = CRISC Review Manual, 7th Edition, page 155.
Which of the following is a PRIMARY reason for considering existing controls during initial risk assessment?
To determine the inherent risk level
To determine the acceptable risk level
To determine the current risk level
To determine the desired risk level
During an initial risk assessment, it is crucial to consider existing controls primarily to determine the current risk level. Here's a
Understanding Existing Controls:
Existing controls are measures already in place to mitigate risks. These controls can include technical, administrative, and physical safeguards designed to protect organizational assets.
Knowing what controls are currently in place helps to understand the organization’s current defense mechanisms against potential threats.
Assessing the Current Risk Level:
The current risk level is the risk that remains after considering the effectiveness of existing controls, often referred to as residual risk.
By evaluating these controls, one can determine how much risk is actually mitigated and what level of risk remains.
For instance, if an organization has implemented firewalls and intrusion detection systems, these controls would reduce the risk of cyber attacks. The effectiveness of these controls will determine the residual risk level.
Differentiating Between Risk Types:
Inherent Risk:This is the level of risk that exists before any controls are applied. It’s the raw risk associated with a particular asset or process.
Residual Risk:This is the risk that remains after existing controls have been applied. It's the actual risk that an organization faces after mitigation efforts.
Current Risk:This term is often used interchangeably with residual risk but focuses on the risk level at the present moment, considering the existing controls.
Primary Objective in Initial Risk Assessment:
The primary objective of considering existing controls during the initial risk assessment is to gain an accurate picture of the current risk landscape. This allows risk practitioners to understandwhat additional controls or modifications might be needed to further reduce risk to acceptable levels.
Without considering existing controls, the assessment would only reflect the inherent risk, which doesn’t provide a realistic view of the organization's risk exposure.
The BEST indicator of the risk appetite of an organization is the
regulatory environment of the organization
risk management capability of the organization
board of directors' response to identified risk factors
importance assigned to IT in meeting strategic goals
The board of directors’ response to identified risk factors is the best indicator of the risk appetite of an organization. The board of directors is the highest governing body of the organization, and it is responsible for setting the strategic direction, objectives, and risk appetite of the organization. The board of directors should also oversee the risk management process, and ensure that the risks are aligned with the organization’s goals and values. The board of directors’ response to identified risk factors reflects how much and what type of risk the organization is willing to pursue, retain, or take in order to achieve its objectives. The regulatory environment, the risk management capability, and the importance assigned to IT are not direct indicators of the risk appetite, although they may influence or constrain it. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.
Which of the following is a risk practitioner's MOST important course of action after learning that an organization's industry peers have experienced an increase in ransomware attacks?
Recommend additional preventive controls to reduce residual risk.
Document this scenario as a risk event for further risk analysis.
Propose risk acceptance until the organization is directly affected.
Raise a security incident to proactively prevent similar attacks.
A risk practitioner is reviewing a vendor contract and finds there is no clause to control privileged access to the organization's systems by vendor employees. Which of the following is the risk practitioner's BEST course of action?
Contact the control owner to determine if a gap in controls exists.
Add this concern to the risk register and highlight it for management review.
Report this concern to the contracts department for further action.
Document this concern as a threat and conduct an impact analysis.
According to the CRISC Review Manual1, the contracts department is responsible for drafting, reviewing, and negotiating contracts with vendors and other third parties. The contracts department should ensure that the contracts include adequate clauses and terms to address the risks and controls related to the vendor services and activities. Therefore, the best course of action for the risk practitioner when finding a missing clause to control privileged access to the organization’s systems by vendor employees is to report this concern to the contracts department for further action. The contracts department can then revise the contract to include the necessary clause, or seek alternative solutions to mitigate the risk of unauthorized or inappropriate access by vendor employees. References = CRISC Review Manual1, page 229.
Which type of indicators should be developed to measure the effectiveness of an organization's firewall rule set?
Key risk indicators (KRIs)
Key management indicators (KMIs)
Key performance indicators (KPIs)
Key control indicators (KCIs)
The best type of indicators to measure the effectiveness of an organization’s firewall rule set are key control indicators (KCIs). A firewall is a device or software that filters the network traffic based on a set of rules or policies. A firewall rule set is the configuration of the firewall that defines the criteria for allowing or blocking the traffic. A key control indicator is a metric that measures the performance and effectiveness of a control in achieving its objectives and mitigating the risks. A key control indicator can help to evaluate the adequacy and efficiency of the firewall rule set, and to identify any gaps, weaknesses, or issues that need to be addressed.Key risk indicators (KRIs), key management indicators (KMIs), and key performance indicators (KPIs) are not as suitable as key control indicators, as they measure different aspects of the risk management process, such as the level and nature of the risk exposure, the alignment and integration of the risk management activities, and the achievement of the risk management goals and targets. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 220.
Which of the following provides the BEST measurement of an organization's risk management maturity level?
Level of residual risk
The results of a gap analysis
IT alignment to business objectives
Key risk indicators (KRIs)
Risk management maturity level is the degree to which an organization has developed and implemented a systematic and proactive approach to managing the risks that it faces across its various functions, processes, and activities. Risk management maturity level reflects the organization’s risk culture and capability, and its alignment with its objectives and strategies1.
The best measurement of an organization’s risk management maturity level is the key risk indicators (KRIs), which are metrics or measures that provide information on the current or potential exposure and performance of the organization in relation to specific risks. KRIs can help to:
Monitor and track the changes or trends in the risk level and the risk response over time
Identify and alert the risk issues or events that require attention or action
Evaluate and report the effectiveness and efficiency of the risk management processes and practices
Support and inform the risk decision making and improvement23
KRIs can be classified into different types, such as:
Leading KRIs, which are forward-looking and predictive, and indicate the likelihood or probability of a risk event occurring in the future
Lagging KRIs, which are backward-looking and descriptive, and indicate the impact or consequence of a risk event that has already occurred
Quantitative KRIs, which are numerical or measurable, and indicate the magnitude or severity of a risk event or outcome
Qualitative KRIs, which are descriptive or subjective, and indicate the nature or characteristics of a risk event or outcome4
The other options are not the best measurements of an organization’s risk management maturity level, but rather some of the factors or outcomes of it. Level of residual risk is the level of risk that remains after the risk response has been implemented. Level of residual risk reflects the effectiveness and efficiency of the risk response, and the need for further action or monitoring. The results of a gap analysis are the differences between the current and the desired state of the risk management processes and practices. The results of a gap analysis reflect the completeness and coverage of the risk management activities, and the areas for improvement or enhancement. IT alignment to business objectives is the extent to which IT supports and enables the achievement of the organization’s goals and strategies. IT alignment to business objectives reflects the integration and coordination of the IT and business functions, and the optimization of the IT value and performance. References =
Risk Maturity Assessment Explained | Risk Maturity Model
Key Risk Indicators - ISACA
Key Risk Indicators: What They Are and How to Use Them
Key Risk Indicators: Types and Examples
[CRISC Review Manual, 7th Edition]
Which of the following approaches to bring your own device (BYOD) service delivery provides the BEST protection from data loss?
Enable data wipe capabilities
Penetration testing and session timeouts
Implement remote monitoring
Enforce strong passwords and data encryption
The best approach to bring your own device (BYOD) service delivery that provides the best protection from data loss is to enforce strong passwords and data encryption. BYOD is a service delivery model that allows the users to use their own personal devices, such as smartphones, tablets, or laptops, to access the enterprise’s network, applications, or data. BYOD can provide various benefits, such as increased productivity, flexibility, and satisfaction of the users, as well as reduced costs and maintenance of the enterprise. However, BYOD also poses various risks, such as data loss, data breach, malware infection, or unauthorized access, as the personal devices may not have the same level of security and control as the enterprise-owned devices. Enforcing strong passwords and data encryption is the best approach to protect the data on the personal devices, as it helps to prevent or limit the unauthorized access, disclosure, or theft of the data, especially if the devices are lost, stolen, or compromised. Enforcing strong passwords and data encryption also helps to comply with the legal and regulatory requirements for data protection and privacy. Enabling data wipe capabilities, penetration testing and session timeouts, and implementing remote monitoring are also useful approaches, but they are not as effective as enforcing strong passwords and data encryption, as they are either reactive or detective measures, rather than proactive or preventive measures. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.
Which of the following activities BEST facilitates effective risk management throughout the organization?
Reviewing risk-related process documentation
Conducting periodic risk assessments
Performing a business impact analysis (BIA)
Performing frequent audits
Risk management is the process of identifying, analyzing, evaluating, treating, monitoring, and communicating the risks that may affect the achievement of an organization’s objectives. The activity that best facilitates effective risk management throughout the organization is conducting periodic risk assessments, which are the systematic and structured methods of identifying and analyzing the potential sources and consequences of risk events. By conducting periodic risk assessments, an organization can proactively identify and prioritize the risks that pose the greatest threat or opportunity, and implement theappropriate risk responses to optimize the risk exposure and align it with the risk appetite and tolerance. References = CRISC Review Manual, 7th Edition, page 63.
Which of the following is the MOST effective way to validate organizational awareness of cybersecurity risk?
Requiring two-factor authentication
Conducting security awareness training
Implementing phishing simulations
Updating the information security policy
The keyword in this question is “validate” organizational awareness. We are not just trying to improve awareness but to measure how effective current awareness really is.
CRISC-aligned guidance on awareness and monitoring emphasizes that:
Security awareness programs must be measured for effectiveness (e.g., changes in behavior, reporting, incident statistics).
Simulated social-engineering or phishing campaigns are a direct way to test whether employees recognize and handle actual attack patterns.
The MOST effective way to improve and measure security awareness after phishing incidents is to perform periodic social engineering tests and communicate the results to staff.
Phishing simulations:
Provide objective metrics: click rates, credential submission rates, reporting rates.
Directly test awareness in real-life-like conditions.
Highlight high-risk groups or departments.
Support targeted follow-up training and reporting to management.
Why the other options are less effective for validation:
A. Requiring two-factor authentication improves technical security but does not demonstrate whether users understand broader cyber risk.
B. Conducting security awareness training is an input activity; by itself, it does not show whether staff actually learned or changed behavior.
D. Updating the information security policy provides documented rules but does not validate whether people read, understand, or follow them.
Thus, implementing phishing simulations is the MOST effective method to validate (test and evidence) organizational awareness of cybersecurity risk, consistent with CRISC guidance on using simulated attacks and metrics to assess awareness-program effectiveness.
Which of the following is the BEST criterion to determine whether higher residual risk ratings in the risk register should be accepted?
Risk maturity
Risk policy
Risk appetite
Risk culture
Risk appetite is the best criterion to determine whether higher residual risk ratings in the risk register should be accepted, as it reflects the amount and type of risk that an organization is willing to take in pursuit of its objectives. Residual risk is the level of risk that remains after applying controls or other risk treatments. By comparing the residual risk ratings against the risk appetite, an organization can decide whether to accept, reduce, transfer, or avoid the risk. If the residual risk is within or below the risk appetite, the organization may accept the risk as tolerable. If the residual risk is above the risk appetite, the organization may not accept the risk as acceptable, and may seek further risk treatments or escalation.
Which of the following is the MOST important responsibility of a risk owner?
Testing control design
Accepting residual risk
Establishing business information criteria
Establishing the risk register
Accepting residual risk is the most important responsibility of a risk owner, as it implies that the risk owner is accountable for the risk and its impact on the enterprise’s objectives and operations. Residual risk is the risk that remains after the implementation of controls, and it should be aligned with the risk appetite and tolerance of the enterprise. The risk owner is responsible for implementing the risk response strategies and monitoring the risk status and outcomes, as well as for reporting and escalating the risk issues and incidents. Testing control design, establishing business information criteria, and establishing the risk register are not the most important responsibilities of a risk owner, but rather the tasks or activities that the risk owner may performor delegate as part of the risk management process. References = CRISC Certified in Risk and Information Systems Control – Question218; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 218.
Which of the following is MOST likely to be impacted when a global organization is required by law to implement a new data protection regulation across its operations?
Risk ownership assignments
Threat profile
Vulnerability assessment results
Risk profile
Which of the following should be management's PRIMARY focus when key risk indicators (KRIs) begin to rapidly approach defined thresholds?
Designing compensating controls
Determining if KRIs have been updated recently
Assessing the effectiveness of the incident response plan
Determining what has changed in the environment
The primary focus of management when key risk indicators (KRIs) begin to rapidly approach defined thresholds is to determine what has changed in the environment. KRIs are metrics that provide information and insight on the current level and trend of the risk exposure, and help to monitor and report the risk status and performance. Defined thresholds are the values or rangesof the KRIs that indicate the acceptable or unacceptable level of the risk exposure, and trigger the risk response actions. When KRIs begin to rapidly approach defined thresholds, it means that the risk exposure is increasing or decreasing significantly, and that the risk situation and status may have changed. Therefore, the primary focus of management is to determine what has changed in the environment, which is the internal or external context that influences or affects the risk exposure and impact. Determining what has changed in the environment helps to identify and analyze the causes, drivers, or factors of the risk change, and to evaluate the implications and consequences of the risk change. Determining what has changed in the environment also helps to update and adjust the risk assessment and response, and to communicate and escalate the risk change to the relevant stakeholders. Designing compensating controls, determining if KRIs have been updated recently, and assessing the effectiveness of the incident response plan are not the primary focus of management, as they are either the outputs or the inputs of the risk change analysis, and they do not address the primary need of understanding the risk change. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.
Which of the following MUST be assessed before considering risk treatment options for a scenario with significant impact?
Risk magnitude
Incident probability
Risk appetite
Cost-benefit analysis
According to the Risk Assessment and Management: A Complete Guide, risk magnitude is the product of the likelihood and impact of a risk scenario. Risk magnitude is an important factor to consider before choosing risk treatment options, as it indicates the level of exposure andpotential harm that the organization faces from the risk scenario. Risk treatment options should be selected based on the risk magnitude, as well as the risk appetite and tolerance of the organization. For a scenario with significant impact, the risk magnitude is likely to be high, and therefore the risk treatment options should aim to reduce the likelihood and/or impact of the risk scenario as much as possible, or to transfer or avoid the risk altogether. References = Risk Assessment and Management: A Complete Guide, ISO 27001 Risk Assessment & Risk Treatment: The Complete Guide
The number of tickets to rework application code has significantly exceeded the established threshold. Which of the following would be the risk practitioner s BEST recommendation?
Perform a root cause analysis
Perform a code review
Implement version control software.
Implement training on coding best practices
A root cause analysis is a process of identifying and understanding the underlying or fundamental causes or factors that contribute to or result in a problem or incident that has occurred or may occur in the organization. A root cause analysis can provide useful insights and solutions on the origin and nature of the problem or incident, and prevent or reduce its recurrence or impact.
Performing a root cause analysis is the risk practitioner’s best recommendation when the number of tickets to rework application code has significantly exceeded the established threshold, because it can help the organization to address the following questions:
Why did the application code require rework?
What were the errors or defects in the application code?
How did the errors or defects affect the functionality or usability of the application?
Who was responsible or accountable for the application code development and testing?
When and how were the errors or defects detected and reported?
What were the costs or consequences of the rework for the organization and its stakeholders?
How can the errors or defects be prevented or minimized in the future?
Performing a root cause analysis can help the organization to improve and optimize the application code quality and performance, and to reduce or eliminate the need for rework. It can also help the organization to align the application code development and testing with the organization’s objectives and requirements, and to comply with the organization’s policies and standards.
The other options are not the risk practitioner’s best recommendations when the number of tickets to rework application code has significantly exceeded the established threshold, because they do not address the main purpose and benefit of performing a root cause analysis, which is to identify and understand the underlying or fundamental causes or factors that contribute to or result in the problem or incident.
Performing a code review is a process of examining and evaluating the application code for its quality, functionality, and security, using the input and feedback from the peers, experts, or tools. Performing a code review can help the organization to identify and resolve the errors or defects in the application code, but it is not the risk practitioner’s best recommendation, because it doesnot indicate why the application code required rework, and how the errors or defects affected the organization and its stakeholders.
Implementing version control software is a process of using a software tool to manage and track the changes and modifications to the application code, and to ensure the consistency and integrity of the application code. Implementing version control software can help theorganization to control and monitor the application code development and testing, but it is not the risk practitioner’s best recommendation, because it does not indicate why the application code required rework, and how the errors or defects affected the organization and its stakeholders.
Implementing training on coding best practices is a process of providing and facilitating the learning and development of the skills and knowledge on the principles, guidelines, and standards for the application code development and testing. Implementing training on coding best practices can help the organization to enhance the competence and performance of the application code developers and testers, but it is not the risk practitioner’s best recommendation, because it does not indicate why the application code required rework, and how the errors or defects affected the organization and its stakeholders. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 189
CRISC Practice Quiz and Exam Prep
An organization has operations in a location that regularly experiences severe weather events. Which of the following would BEST help to mitigate the risk to operations?
Prepare a cost-benefit analysis to evaluate relocation.
Prepare a disaster recovery plan (DRP).
Conduct a business impact analysis (BIA) for an alternate location.
Develop a business continuity plan (BCP).
The best way to mitigate the risk to operations caused by severe weather events is to develop a business continuity plan (BCP). A BCP is a document that describes the procedures and resources needed to ensure the continuity of the organization’s critical functions and processes in the event of a disruption or disaster. A BCP helps to identify the recovery objectives, strategies, and priorities, as well as the roles and responsibilities of the recovery team members. A BCP also helps to prepare and test the recovery capabilities and resources, such as alternate locations, backup systems, and communication channels. The other options are not as effective as developing a BCP, although they may be part of the BCP process or outcomes. Preparing a cost-benefit analysis to evaluate relocation, preparing a disaster recovery plan (DRP), and conducting a business impact analysis (BIA) for an alternate location are all activities that can help to develop or implement a BCP, but they are not the best way to mitigate the risk to operations. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.2.1, page 5-9.
A control owner responsible for the access management process has developed a machine learning model to automatically identify excessive access privileges. What is the risk practitioner's BEST course of action?
Review the design of the machine learning model against control objectives.
Adopt the machine learning model as a replacement for current manual access reviews.
Ensure the model assists in meeting regulatory requirements for access controls.
Discourage the use of emerging technologies in key processes.
The risk practitioner’s best course of action is to review the design of the machine learning model against the control objectives, because this will help to evaluate the suitability, effectiveness, and reliability of the model as a control measure. A machine learning model is a type of artificial intelligence that can learn from data and make predictions or decisions based on the data. A machine learning model can be used to automate or enhance the access management process, such as by identifying excessive access privileges, detecting unauthorized access, or recommending access rights. However, a machine learning model also introduces new risks and challenges, such as data quality, model accuracy, model bias, model explainability, model security, and model governance. Therefore, the risk practitioner should review the design of the machine learning model against the control objectives, which are the specific goals or outcomes that the control is intended to achieve. The control objectives can be derived from the IT riskmanagement strategy, the IT governance framework, the IT policies and standards, and the regulatory requirements. The review of the machine learning model should cover the following aspects: - The data sources and inputs: The risk practitioner should verify that the data used to train and test the machine learning model is relevant, complete, accurate, consistent, and representative of the access management process and the access rights. The risk practitioner should also check that the data is collected, stored, processed, and transmitted in a secure and compliant manner, and that the data privacy and confidentiality are protected. - The model algorithms and outputs: The risk practitioner should validate that the model algorithms are appropriate, robust, and transparent for the access management process and the control objectives. The risk practitioner should also evaluate that the model outputs are accurate, reliable, and interpretable, and that they provide meaningful and actionable insights orrecommendations for the access management process and the control objectives. - The model performance and monitoring: The riskpractitioner should measure and monitor the model performance and effectiveness against the control objectives and the predefined metrics and indicators. The risk practitioner should also ensure that the model is updated and maintained regularly to reflect the changes in the access management process and the access rights, and that the model is audited and reviewed periodically to ensure its compliance and quality. By reviewing the design of the machine learning model against the control objectives, the risk practitioner can ensure that the model is fit for purpose and adds value to the access management process and the control objectives. The risk practitioner can also identify and mitigate any potential risks or issues that may arise from the use of the machine learning model as a control measure. References = Risk and Information Systems Control Study Manual, Chapter 3: Risk Response and Mitigation, Section 3.3: Control Design and Implementation, pp. 124-1271, Manage roles in your workspace - Azure Machine Learning2, Dataset Inference: Ownership Resolution in Machine Learning3
Reviewing which of the following would provide the MOST useful information when preparing to evaluate the effectiveness of existing controls?
Previous audit reports
Control objectives
Risk responses in the risk register
Changes in risk profiles
Understanding the Question:
The question seeks to identify which source provides the most useful information for evaluating the effectiveness of existing controls.
Analyzing the Options:
A. Previous audit reports:Provide historical data but might not reflect current risks.
B. Control objectives:These are standards to be achieved, not current evaluations.
C. Risk responses in the risk register:Useful but focused on specific responses rather than overall effectiveness.
D. Changes in risk profiles:Reflect current and emerging risks, providing a dynamic view of control effectiveness.
Risk Profiles:Evaluating changes in risk profiles helps understand how effective existing controls are against current threats. If risk levels are increasing, it may indicate that controls are insufficient or need updating.
Proactive Adjustment:By monitoring changes in risk profiles, organizations can proactively adjust their controls to address new or evolving risks.
A large organization recently restructured the IT department and has decided to outsource certain functions. What action should the control owners in the IT department take?
Conduct risk classification for associated IT controls.
Determine whether risk responses still effectively address risk.
Perform vulnerability and threat assessments.
Analyze and update IT control assessments.
According to the ISACA Risk and Information Systems Control study guide and handbook, the control owners in the IT department should determine whether risk responses still effectively address risk after a restructuring and outsourcing of certain functions. This is because the restructuring and outsourcing may have changed the risk profile, the control environment, and the control activities of the IT department. The control owners should review the existing risk responses and evaluate if they are still appropriate, adequate, and efficient in mitigating the risks associated with the outsourced functions. The control owners should also monitor the performance and compliance of the service providers and ensure that the contractual obligations and service level agreements are met12
1: ISACA Risk and Information Systems Control Study Guide, 4th Edition, page 33 2: ISACA Risk and Information Systems Control Handbook, 1st Edition, page 25
Which of the following is the BEST recommendation of a risk practitioner for an organization that recently changed its organizational structure?
Communicate the new risk profile.
Implement a new risk assessment process.
Revalidate the corporate risk appetite.
Review and adjust key risk indicators (KRIs).
Communicating the new risk profile is the best recommendation for a risk practitioner for an organization that recently changed its organizational structure, because it helps to inform and align the stakeholders on the current state of risks and their implications for the organization’s objectives and strategy. A risk profile is a summary of the key risks that an organization faces, along with their likelihood, impact, and response strategies. An organizational structure is the way that an organization arranges its people, roles, and responsibilities to achieve its goals and deliver its value proposition. A change in the organizational structure may affect the risk profile, as it may introduce new sources or types of risk, or alter the existing risk levels orresponses. Therefore, communicating the new risk profile is the best recommendation, as it helps to ensure that the stakeholders are aware of and prepared for the changes and challenges that the new organizational structure may bring. Implementing a new risk assessment process, revalidating the corporate risk appetite, and reviewing and adjusting key risk indicators (KRIs) are all important tasks to perform after communicating the new risk profile, but they are not the best recommendation, as they depend on the communication and understanding of the new risk profile. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.3, page 91
Which of the following requirements is MOST important to include in an outsourcing contract to help ensure sensitive data stored with a service provider is secure?
A third-party assessment report of control environment effectiveness must be provided at least annually.
Incidents related to data toss must be reported to the organization immediately after they occur.
Risk assessment results must be provided to the organization at least annually.
A cyber insurance policy must be purchased to cover data loss events.
The most important requirement to include in an outsourcing contract to help ensure sensitive data stored with a service provider is secure is a third-party assessment report of control environment effectiveness. This will help to verify that the service provider has implemented adequate security controls and practices to protect the data, and that they comply with the enterprise’s security policies and standards. A third-party assessment report also provides an independent and objective assurance of the service provider’s security posture and performance. Incidents related to data loss, risk assessment results, and cyber insurance policy are also important requirements to include in an outsourcing contract, but they are not as important as a third-party assessment report. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.1.2, page 2461
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 643.
Which of the following is the MOST important consideration for protecting data assets m a Business application system?
Application controls are aligned with data classification lutes
Application users are periodically trained on proper data handling practices
Encrypted communication is established between applications and data servers
Offsite encrypted backups are automatically created by the application
The most important consideration for protecting data assets in a business application system is to ensure that the application controls are aligned with the data classification rules. Data classification rules define the level of sensitivity, confidentiality, and criticality of the data, andthe corresponding security requirements and controls. Application controls are the policies, procedures, and technical measures that are implemented at the application level to ensure the security, integrity, and availability of the data. Application controls should be designed and configured to match the data classification rules, so that the data is protected according to its value and risk. For example, if the data is classified as highly confidential, the application controls should enforce strong authentication, encryption, access control, logging, and auditing mechanisms. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 214.
A department has been granted an exception to bypass the existing approval process for purchase orders. The risk practitioner should verify the exception has been approved by which of the following?
Internal audit
Control owner
Senior management
Risk manager
A purchase order approval process is a set of procedures that companies use to authorize the purchase of goods or services from suppliers1. This process typically involves multiple levels of approvals, ensuring that purchases are compliant with company regulations and policies, and within budget limitations1. Sometimes, a department may be granted an exception to bypass the existing approval process for purchase orders, for example, due to urgency, emergency, or special circumstances2. However, such exceptions should not compromise the effectiveness and integrity of the purchase order approval process, and should be properly documented and justified2. Therefore, the risk practitioner should verify that the exception has been approved by senior management, as they are ultimately responsible for setting and overseeing the purchase order approval process, and for ensuring that the exceptions are reasonable and aligned with the company’s objectives and risk appetite3. Internal audit is not the correct answer, as they are not involved in approving the purchase order approval process or its exceptions. Internal audit’s role is to provide independent assurance and advice on the adequacy and effectiveness of thepurchase order approval process and its controls, and to report any issues or recommendations for improvement4. Control owner is not the correct answer, as they are not involved in approving the purchase order approval process or its exceptions. Control owner’s role is to design, implement, and operate the controls that support the purchase order approval process, and to monitor and report on the performance and compliance of the controls5. Risk manager is not the correct answer, as they are not involved in approving the purchase order approval process or its exceptions. Risk manager’s role is to identify, assess, and mitigate the risks associated with the purchase order approval process, and to communicate and report on the risk status and issues6. References = 1: A Step-by-Step Guide to a Purchase Order Approval Process2: Purchase Order Exceptions | Fordham3: Purchase Order (PO) Approval Process and Approval Workflow - ProcureDesk4: IT Risk Resources | ISACA5: CRISC Resources [updated 2021] | Infosec6: Riskand Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.
Which of the following BEST enables a risk practitioner to understand management's approach to organizational risk?
Organizational structure and job descriptions
Risk appetite and risk tolerance
Industry best practices for risk management
Prior year's risk assessment results
The best way to enable a risk practitioner to understand management’s approach to organizational risk is to know the risk appetite and risk tolerance of the organization. Risk appetite is the amount and type of risk that an organization is willing to pursue, retain, or take in order to achieve its objectives. Risk tolerance is the amount and type of risk that an organization is willing to accept in relation to specific performance measures, such as availability, reliability, or security. Risk appetite and risk tolerance reflect the management’s attitude, preferences, and expectations towards risk, and guide the risk management process, such as risk identification, assessment, response, and monitoring. The other options are not as effective as knowing the risk appetite and risk tolerance, although they may provide some input or context for understanding the management’s approach to organizational risk. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.
Which of the following provides the MOST useful information to senior management about risk mitigation status?
Risk strategy
Risk register
Gap analysis
Business impact analysis (BIA)
A risk register is the primary tool for communicating progress: it consolidates risk scenarios, mitigation plans, current status, and residual risk in a structured format. Senior management relies on it to make informed decisions.
Which of the following would provide the BEST evidence of an effective internal control environment/?
Risk assessment results
Adherence to governing policies
Regular stakeholder briefings
Independent audit results
The best evidence of an effective internal control environment is the independent audit results. Independent audit results are the outcomes or findings of an external or independent party that evaluates the design, implementation, and operation of the internal controls. Independent audit results can provide an objective, reliable, and consistent assessment of the internal control environment, and identify the strengths, weaknesses, gaps, or issues of the internal controls. Independent audit results can also provide assurance, recommendations, or improvement opportunities for the internal control environment. The other options are not as good as independent audit results, as they are related to the inputs, processes, oroutputs of the internal control environment, not the evaluation or verification of the internal controlenvironment. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.
Who is MOST important lo include in the assessment of existing IT risk scenarios?
Technology subject matter experts
Business process owners
Business users of IT systems
Risk management consultants
Business process owners are the most important to include in the assessment of existing IT risk scenarios, as they have the authority and responsibility to manage the business processes and their associated risks and controls, and to provide the business perspective and requirements for the IT risk scenarios. Technology subject matter experts, business users of IT systems, and risk management consultants are not the most important to include, as they may have different roles and responsibilities related to the technical, operational, or advisory aspects of IT risk scenarios, respectively, but they do not own the business processes or the IT risk scenarios. References = CRISC Review Manual, 7th Edition, page 101.
In an organization that allows employee use of social media accounts for work purposes, which of the following is the BEST way to protect company sensitive information from being exposed?
Educating employees on what needs to be kept confidential
Implementing a data loss prevention (DLP) solution
Taking punitive action against employees who expose confidential data
Requiring employees to sign nondisclosure agreements
The best way to protect company sensitive information from being exposed when an organization allows employee use of social media accounts for work purposes is to require employees to sign nondisclosure agreements. Nondisclosure agreements are legal contracts that prohibit the employees from disclosing or sharing the company sensitive information with unauthorized parties, such as competitors, media, or regulators. Nondisclosure agreements also specify the scope, duration, and conditions of the nondisclosure obligation, and the penalties or remedies for breaching the agreement. Requiring employees to sign nondisclosure agreements is the best way to protect company sensitive information, as it helps to prevent or deter the employees from exposing or leaking the company sensitive information on social media, and to hold the employees accountable and liable for their actions. Requiring employees to signnondisclosure agreements also helps to comply with the legal and regulatory requirements for data protection and privacy. Educating employees on what needs to be kept confidential, implementing a data loss prevention (DLP) solution, and taking punitive action against employees who expose confidential data are also useful ways, but they are not as effective as requiring employees to sign nondisclosure agreements, as they are either dependent on the employees’ awareness or behavior, or reactive or corrective measures, rather than proactive or preventive measures. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.
Which of the following is the BEST indication that an organization's risk management program has not reached the desired maturity level?
Significant increases in risk mitigation budgets
Large fluctuations in risk ratings between assessments
A steady increase in the time to recover from incidents
A large number of control exceptions
A risk management program is a set of processes, policies, and tools that enable an enterprise to identify, analyze, evaluate, treat, monitor, and communicate its risks. The maturity level of a risk management program indicates how well the program is integrated, standardized, and aligned with the enterprise’s objectives, culture, and values. The best indication that an organization’s risk management program has not reached the desired maturity level is large fluctuations in risk ratings between assessments. Risk ratings are the measures of the impact and likelihood of the risks, and they should be consistent and comparable across the enterprise and over time. Large fluctuations in risk ratings between assessments suggest that the risk management program is not stable, reliable, or effective, and that the risk identification and analysis methods are not robust, accurate, or transparent. The other options are not as indicative of the maturity level of the riskmanagement program, as they involve different aspects or outcomes of the risk management program:
Significant increases in risk mitigation budgets means that the enterprise is spending more resources on implementing risk responses, such as controls, policies, or procedures. This may indicate that the enterprise is facing more or higher risks, or that the risk responses are more costly or complex, but it does not necessarily reflect the maturity level of the risk management program, as it may also depend on the enterprise’s risk appetite, tolerance, and strategy.
A steady increase in the time to recover from incidents means that the enterprise is taking longer to restore its normal operations after a disruption or a loss. This may indicate that the enterprise is not prepared or resilient enough to deal with the incidents, or that the incidents are more frequent or severe, but it does not necessarily reflect the maturity level of the risk management program, as it may also depend on the nature and source of the incidents, or the availability and effectiveness of the recovery plans.
A large number of control exceptions means that the enterprise is deviating from the established controls, policies, or procedures, either intentionally or unintentionally. This may indicate that the enterprise is not complying with the risk management program, or that the controls are not adequate or appropriate for the enterprise’s needs, but it does not necessarily reflect the maturity level of the risk management program, as it may also depend on the reasons and justifications for the exceptions, or the approval and monitoring processes for the exceptions. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.1.3.1, pp. 14-15.
Which of the following is the PRIMARY reason for a risk practitioner to review an organization's IT asset inventory?
To plan for the replacement of assets at the end of their life cycles
To assess requirements for reducing duplicate assets
To understand vulnerabilities associated with the use of the assets
To calculate mean time between failures (MTBF) for the assets
Understanding vulnerabilities associated with the use of the assets is the primary reason for a risk practitioner to review an organization’s IT asset inventory, as it helps to identify and assess the potential threats and risks to the assets. The other options are not the primary reasons for a risk practitioner to review an organization’s IT asset inventory, although they may be related to the process.
Which of the following is the BEST control to detect an advanced persistent threat (APT)?
Utilizing antivirus systems and firewalls
Conducting regular penetration tests
Monitoring social media activities
Implementing automated log monitoring
Implementing automated log monitoring is the best control to detect an advanced persistent threat (APT), which is a stealthy and continuous attack on a target network or system. Automated log monitoring can help to identify anomalous or suspicious activities, such as unusual network traffic, unauthorized access attempts, or data exfiltration, that may indicate the presence of an APT. Utilizing antivirus systems and firewalls, conducting regular penetration tests, and monitoring social media activities are controls that help to prevent or mitigate APTs, but not to detect them. References = Most Asked CRISC Exam Questions and Answers - The Knowledge Academy, question 200.
Reviewing which of the following BEST helps an organization gam insight into its overall risk profile''
Risk register
Risk appetite
Threat landscape
Risk metrics
A risk register is a tool that records and tracks the information about the identified risks, such as the risk description, category, owner, probability, impact, response strategy, status, and action plan. Reviewing the risk register is the best way to help an organization gain insight into its overall risk profile, which is the summary of the nature and level of risk that the organization faces. By reviewing the risk register, the organization can obtain a comprehensive and holistic view of the sources, causes, and consequences of the risks, their likelihood and impact, their interrelationships and dependencies, and their alignment with therisk appetite and tolerance. The risk register can also help the organization to prioritize the risks, allocate the resources, select the risk responses, monitor the risk performance, and evaluate the risk outcomes. References = CRISC Review Manual, 7th Edition, page 99.
A highly regulated organization acquired a medical technology startup company that processes sensitive personal information with weak data protection controls. Which of the following is the BEST way for the acquiring company to reduce its risk while still enabling the flexibility needed by the startup company?
Identify previous data breaches using the startup company’s audit reports.
Have the data privacy officer review the startup company’s data protection policies.
Classify and protect the data according to the parent company's internal standards.
Implement a firewall and isolate the environment from the parent company's network.
Data protection is the process of safeguarding sensitive personal information from unauthorized access, use, disclosure, modification, or destruction. Data protection can help to ensure the privacy and security ofthe data subjects, and to comply with the legal and regulatory requirements that apply to the data processing activities1.
A highly regulated organization that acquired a medical technology startup company that processes sensitive personal information with weak data protection controls faces a high risk of data breaches, fines, lawsuits, reputational damage, or loss of customer trust. The best way for the acquiring company to reduce its risk while still enabling the flexibility needed by the startupcompany is to classify and protect the data according to the parent company’s internal standards, because it can help to:
Identify and categorize the sensitive personal information based on its value, sensitivity, and criticality, such as confidential, restricted, internal, or public
Apply and enforce the appropriate data protection policies, procedures, and controls for each data category, such as encryption, access control, backup, retention, or disposal
Align and integrate the data protection practices and processes of the startup company with those of the parent company, and ensure the consistency and compliance across the organization
Balance and optimize the trade-off between data protection and data usability, and allow the startup company to leverage the data for innovation and growth, as long as it meets the data protection standards of the parent company23
The other options are not the best ways for the acquiring company to reduce its risk while still enabling the flexibility needed by the startup company, but rather some of the steps or aspects of data protection. Identify previous data breaches using the startup company’s audit reports is a step that can help to assess the current data protection status and gaps of the startup company, and to learn from the past incidents and mistakes, but it does not address the future data protection needs and challenges of the startup company. Have the data privacy officer review the startup company’s data protection policies is an aspect that can help to ensure the legal and regulatory compliance of the data protection activities of the startup company, and to provide guidance and oversight for the data protection issues and risks, but it does not ensure the technical and operational effectiveness and efficiency of the data protection controls of the startup company. Implement a firewall and isolate the environment from the parent company’s network is a control that can help to prevent or limit the external or internal attacks or threats to the data of the startup company, and to reduce the exposure or impact of a data breach, but it does not ensure the availability or accessibility of the data for the legitimate and authorized purposes of the startup company. References =
Data Protection - ISACA
Data Classification - ISACA
Data Protection Best Practices - ISACA
[CRISC Review Manual, 7th Edition]
Which of the following is the MOST important metric to monitor the performance of the change management process?
Percentage of changes having separation of duties in code deployment
Percentage of changes having completed post-implementation verification
Percentage of changes having user acceptance testing (UAT) sign-off
Percentage of changes having to invoke the rollback plan
Post-implementation verification ensures that changes achieve the desired outcomes without causing unintended issues. It validates the success of change deployment and minimizes operational disruption, making it the most direct indicator of change management effectiveness.
An online payment processor would be severely impacted if the fraud detection system has an outage. Which of the following is the BEST way to address this risk?
Implement continuous control monitoring.
Communicate the risk to management.
Introduce recovery control procedures.
Document a risk response plan.
Introducing recovery control procedures is the best way to address the risk of an outage of the fraud detection system for an online payment processor, because it helps to restore the functionality and availability of the system as quickly and effectively as possible, and to minimize the impact and disruption to the business operations and customers. A fraud detection system is a system that monitors and analyzes the transactions and activities of an online payment processor, and detects and prevents any fraudulent or suspicious behavior, such as identity theft, money laundering, or chargebacks. An outage is a situation where the system is unavailable or inaccessible, due to factors such as technical failure, human error, or malicious attack. An outage of the fraud detection system may have severe consequences for the online payment processor, such as financial losses, reputational damage, customer dissatisfaction, or regulatory penalties. A recovery control procedure is a procedure that defines the steps and actions to be taken to recover the system from an outage, such as identifying the root cause, isolating the affected components, restoring the data and functionality, testing the system, and reporting the incident. Introducing recovery control procedures is the best way to address the risk, as it helps to ensure that the system is back online and operational as soon as possible, and that the risk exposure and impact are reduced and contained. Implementing continuous control monitoring, communicating the risk to management, and documenting a risk response plan are all possible ways to address the risk, but they are not the best way, as they do not directly address the recovery of the system from an outage, and they may not be sufficient or effective to mitigate the risk. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 208
Which of the following BEST enables risk mitigation associated with software licensing noncompliance?
Document IT inventory management procedures.
Conduct annual reviews of license expiration dates.
Perform automated vulnerability scans.
Implement automated IT asset management controls.
Automated IT asset management ensures real-time visibility and tracking of software usage, licensing, and compliance. It minimizes human error, improves audit readiness, and proactively addresses noncompliance risks.
Which of the following is the MOST relevant information to include in a risk management strategy?
Quantified risk triggers
Cost of controls
Regulatory requirements
Organizational goals
The most relevant information to include in a risk management strategy is the organizational goals, because they provide the direction and purpose for the risk management activities. A risk managementstrategy is a document that outlines the objectives, scope, approach, roles, and responsibilities for managing risks in an organization. A risk management strategy should align with the organizational goals, which are the desired outcomes or results that the organization wants to achieve. The organizational goals should be specific, measurable, achievable, relevant, and time-bound (SMART), and they should reflect the organization’s vision, mission, values, and strategy. By including the organizational goals in the risk management strategy, the risk practitioner can ensure that the risk management process supports and enables the achievement of the organizational goals. The risk practitioner can also use the organizational goals as a basis for identifying, assessing, prioritizing, and responding to the risks that may affect theorganization’s performance and success. The risk practitioner can also monitor and measure the progress and effectiveness of the risk management process by comparing the actual results with the expected results based on the organizational goals. Therefore, the organizational goals are themost relevant information to include in a risk management strategy, as they provide the foundation and framework for the risk management process. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Strategy, pp. 3-61
An organization has decided to outsource a web application, and customer data will be stored in the vendor's public cloud. To protect customer data, it is MOST important to ensure which of the following?
The organization's incident response procedures have been updated.
The vendor stores the data in the same jurisdiction.
Administrative access is only held by the vendor.
The vendor's responsibilities are defined in the contract.
Outsourcing a web application and storing customer data in the vendor’s public cloud involves transferring some of the organization’s data processing and storage functions to a third-party service provider. This can bring benefits such as cost savings, scalability, and flexibility, but it also introduces risks such as data breaches, unauthorized access, compliance violations, and loss of control12.
To protect customer data, it is most important to ensure that the vendor’s responsibilities are defined in the contract. A contract is a legally binding agreement that specifies the terms and conditions of the outsourcing relationship, such as the scope, duration, quality, and cost of the services, as well as the rights and obligations of both parties. A contract should also address the following aspects of data protection :
Data ownership: The contract should clearly state that the organization retains the ownership and control of its customer data, and that the vendor has no rights to use, disclose, or retain the data for any purpose other than providing the agreed services.
Data security: The contract should define the minimum security standards and controls that the vendor must implement and maintain to protect the customer data from unauthorized or accidental access, use, disclosure, modification, or destruction. The contract should also specify the security certifications or audits that the vendor must comply with or undergo to demonstrate its security posture.
Data privacy: The contract should ensure that the vendor complies with the applicable data privacy laws and regulations that govern the collection, processing, and transfer of customer data, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). The contract should also require the vendor to obtain the consent of the customers before collecting or sharing their data, and to respect their rights to access, correct, delete, or restrict their data.
Data breach notification: The contract should establish the procedures and timelines for the vendor to notify the organization and the relevant authorities in the event of a data breach or security incident that affects the customer data. The contract should also define the roles and responsibilities of both parties in responding to and resolving the incident, as well as the remedies and penalties for the vendor’s failure or negligence.
Data backup and recovery: The contract should outline the backup and recovery policies and practices that the vendor must follow to ensure the availability and integrity of the customer data in case of a disaster or system failure. The contract should also specify the frequency and format of the backups, the location and security of the backup storage, and the testing and restoration procedures.
Data retention and disposal: The contract should stipulate the retention period and disposal method for the customer data, in accordance with the organization’s data retention policy and the legal or regulatory requirements. The contract should also require the vendor to return or destroy the customer data at the end of the contract or upon the organization’s request, and to provide proof of the data deletion.
By defining the vendor’s responsibilities in the contract, the organization can ensure that the customer data is protected in a consistent and compliant manner, and that the vendor is accountable and liable for any data protection issues or breaches that may arise from the outsourcing arrangement .
The other options are not as important as defining the vendor’s responsibilities in the contract, because they do not address the core issue of establishing a clear and enforceable data protection framework between the organization and the vendor. Updating the organization’s incident response procedures, which are the plans and actions to be taken in the event of a data breach or security incident, may help to mitigate the impact and consequences of such events, but it does not prevent or reduce the likelihood of them occurring in the first place. Storing the data in the same jurisdiction, which means keeping the data within the same geographic or legal boundaries as the organization, may help to avoid some of the data privacy and sovereignty challenges that arise from cross-border data transfers, but it does not guarantee the security and confidentiality of the data. Restricting the administrative access to the vendor, which means limiting the ability to view, modify, or delete the data to the vendor’s personnel only, may help to reduce the risk of unauthorized or accidental access by the organization’s staff, but it does not ensure that the vendor’s staff are trustworthy and competent, and it may also impair the organization’s oversight and control over the data.
References = Consumer data protection and privacy | McKinsey, 9 Tips for Protecting Consumer Data (& Why It’s Important to Keep It …, [Outsourcing Contracts: Key Issues and Best Practices], [Data Protection in Cloud Services: A Guide for Businesses], [Incident Response Planning: Best Practices for Businesses], [Data Localization: What is it and Why is it Important?], [Administrative Access: Definition, Risks, and Best Practices]
In which of the following system development life cycle (SDLC) phases should controls be incorporated into system specifications?
Implementation
Development
Design
Feasibility
Controls should be incorporated into system specifications in the design phase of the system development life cycle (SDLC), because this is the phase where the system requirements are translated into detailed specifications and architectures that define how the system will be built and operated. Incorporating controls in the design phase ensures that the system is secure, reliable, and compliant from the start, and reduces the cost and complexity of implementing controls later in the SDLC. The other options are not the correct answers, because they are not the phases where controls are incorporated into system specifications. The implementation phase is the phase where the system is installed, configured, and tested. The development phase is the phase where the system is coded, integrated, and tested. The feasibility phase is the phase where the system concept and scope are defined and evaluated. References = CRISC: Certified in Risk & Information Systems Control Sample Questions
Which of the following management action will MOST likely change the likelihood rating of a risk scenario related to remote network access?
Updating the organizational policy for remote access
Creating metrics to track remote connections
Implementing multi-factor authentication
Updating remote desktop software
The management action that will most likely change the likelihood rating of a risk scenario related to remote network access is implementing multi-factor authentication. Multi-factor authentication is a technique that requires the user to provide two or more pieces of evidence to verify their identity, such as a password, a token, or a biometric factor. Multi-factor authentication can help to reduce the likelihood of unauthorized or malicious access to theremote network, as it adds an extra layer of security and makes it harder for the attackers to compromise the user credentials. The other options are not as likely to change the likelihood rating of the risk scenario, as they are related to the update, creation, or maintenance of the remote network access, not the verification or protection of the remote network access. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.
Which of the following roles would be MOST helpful in providing a high-level view of risk related to customer data loss?
Customer database manager
Customer data custodian
Data privacy officer
Audit committee
A data privacy officer is a role that is responsible for ensuring that the organization complies with the applicable laws, regulations, and standards regarding the collection, processing, storage, and disclosure of customer data1. A data privacy officer is also responsible for developing and implementing policies, procedures, and controls to protect the privacy and security of customer data, and to prevent or mitigate the risk of customer data loss2. A data privacy officer is the most helpful role in providing a high-level view of risk related to customer data loss, because:
A data privacy officer has the knowledge and expertise of the legal and ethical requirements and best practices for customer data protection, and can identify and assess the potential threats and vulnerabilities that may compromise customer data3.
A data privacy officer has the authority and accountability to oversee and monitor the customer data lifecycle, and to ensure that the organization follows the principles of data minimization, purpose limitation, accuracy, integrity, confidentiality, and accountability4.
A data privacy officer has the visibility and communication skills to report and advise the management and other stakeholders on the customer data risk profile, and to recommend and implement appropriate risk responses and improvement actions5.
The other options are not the most helpful roles in providing a high-level view of risk related to customer data loss, because:
A customer database manager is a role that is responsible for designing, developing, maintaining, and optimizing the database systems that store and manage customer data6. A customer database manager may have some technical skills and knowledge to protect the customer data from unauthorized access, modification, or deletion, but may not have the comprehensive or holistic view of the customer data risk, as they may focus only on the database level, and not on the organizational or regulatory level.
A customer data custodian is a role that is responsible for handling, processing, and storing customer data according to the instructions and permissions of the data owner7. A customer data custodian may have some operational duties and responsibilities to safeguard the customer data from accidental or intentional loss, damage, or disclosure, but may not have the strategic or analyticalview of the customer data risk, as they may follow only the predefined rules and procedures, and not the risk management principles and practices.
An audit committee is a group of independent directors or members that is responsible for overseeing and evaluating the organization’s financial reporting, internal control, and auditfunctions. An audit committee may have some oversight and assurance roles andresponsibilities to review and verify the organization’s compliance and performance regarding customer data protection, but may not have the direct or proactive view of the customer data risk, as they may rely only on the audit reports and findings, and not on the risk assessment and analysis.
References =
Data Privacy Officer - CIO Wiki
What is a Data Protection Officer (DPO)? - Definition from Techopedia
Data Privacy Officer: Roles and Responsibilities - ISACA
Data Protection Principles - CIO Wiki
Data Privacy Officer: How to Be One and Why You Need One - ISACA
Database Manager - CIO Wiki
Data Custodian - CIO Wiki
[Audit Committee - CIO Wiki]
Which of the following is the PRIMARY benefit of integrating risk and security requirements in an organization's enterprise architecture (EA)?
Adherence to legal and compliance requirements
Reduction in the number of test cases in the acceptance phase
Establishment of digital forensic architectures
Consistent management of information assets
Integrating risk and security requirements in an organization’s enterprise architecture (EA) helps to ensure that information assets are consistently managed throughout their life cycle, and that the risks associated with them are identified and mitigated. (Risk and Information Systems Control Review Questions, Answers & Explanations Manual, 5th Edition, page 112)
During a review of the asset life cycle process, a risk practitioner identified several unreturned and unencrypted laptops belonging to former employees. Which of the following is the GREATEST concern with this finding?
Insufficient laptops for existing employees
Abuse of leavers' account privileges
Unauthorized access to organizational data
Financial cost of replacing the laptops
The greatest concern with finding unreturned and unencrypted laptops belonging to former employees is the risk of unauthorized access to organizational data. The laptops may containsensitive or confidential information that could be compromised if they fall into the wrong hands. This could result in data breaches, reputational damage, legal liabilities, or regulatory penalties for the organization. Therefore, it is important to have proper controls in place to ensure that the laptops are returned, wiped, or encrypted when the employees leave the organization.
Which of the following should be the FIRST consideration when establishing a new risk governance program?
Developing an ongoing awareness and training program
Creating policies and standards that are easy to comprehend
Embedding risk management into the organization
Completing annual risk assessments on critical resources
The first consideration when establishing a new risk governance program is embedding risk management into the organization. Embedding risk management means integrating risk management principles and practices into the organization’s culture, values, processes, and decision-making. Embedding risk management helps to ensure that risk management is not seen as a separate or isolated activity, but as a part of the organization’s normal operations and strategic objectives. Embedding risk management also helps to create a risk-aware and risk-responsive organization, where risk management is shared and supported by all stakeholders. The other options are not the first consideration, although they may be important steps or components of the risk governance program. Developing an ongoing awareness and training program, creating policies and standards that are easy to comprehend, and completing annual risk assessments on critical resources are all activities that can help to embed risk management into the organization, but they are not the initial or primary consideration. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.
The BEST way to mitigate the high cost of retrieving electronic evidence associated with potential litigation is to implement policies and procedures for.
data logging and monitoring
data mining and analytics
data classification and labeling
data retention and destruction
The best way to mitigate the high cost of retrieving electronic evidence associated with potential litigation is to implement policies and procedures for data retention and destruction. Data retention and destruction policies and procedures define the criteria, methods, and schedules for retaining and disposing of electronic data. They help to ensure that the electronic data is stored, managed, and deleted in a consistent, secure, and compliant manner. They also help to reduce the volume, complexity, and cost of retrieving electronic evidence, as they limit the scope, duration, and frequency of the data preservation and discovery process. The other options are not as effective as data retention and destruction policies and procedures, as they are related to the collection, analysis, or classification of electronic data, not the retention or destruction of electronic data. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.
Before selecting a final risk response option for a given risk scenario, management should FIRST:
determine control ownership.
evaluate the risk response of similar sized organizations.
evaluate the organization's ability to implement the solution.
determine the remediation timeline.
Which of the following should be considered FIRST when managing a risk event related to theft and disclosure of customer information?
Protecting the organization from negative publicity
Performing a root cause analysis to prevent incident recurrence
Containing the impact of the incident to affected customers
Preventing further dissemination of customer information
Thefirst stepis toprevent further disseminationof sensitive data to limit the impact of the breach. ISACA emphasizes that containment is the priority in risk response to minimize harm before addressing other aspects like root cause analysis or reputational management.
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A recent big data project has resulted in the creation of an application used to support important investment decisions. Which of the following should be of GREATEST concern to the risk practitioner?
Data quality
Maintenance costs
Data redundancy
System integration
The greatest concern for the risk practitioner when a big data project has resulted in the creation of an application used to support important investment decisions is the data quality. Data quality is the degree to which the data is accurate, complete, consistent, reliable, relevant, and timely. Data quality is essential for the success of any big data project, as it affects the validity and reliability of the analysis and the outcomes. Poor data quality could lead to erroneous or misleading results, which could have negative consequences for the investment decisions and the organization’s performance and reputation. The other options are not as concerning as the data quality, although they may also pose some challenges or risks for the big data project. Maintenance costs, data redundancy, and system integration are all factors that could affect the efficiency and effectiveness of the big data project, but they do not directly affect the accuracy and reliability of the analysis and the outcomes. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-20.
After undertaking a risk assessment of a production system, the MOST appropriate action is for the risk manager to:
recommend a program that minimizes the concerns of that production system.
inform the development team of the concerns, and together formulate risk reduction measures.
inform the process owner of the concerns and propose measures to reduce them
inform the IT manager of the concerns and propose measures to reduce them.
A risk assessment of a production system is a process of identifying, analyzing, evaluating, and treating the risks that may affect the performance, quality, or safety of the production system, which is a system that transforms inputs into outputs using various resources, processes, and technologies12.
The most appropriate action for the risk manager to take after undertaking a risk assessment of a production system is to inform the process owner of the concerns and propose measures to reduce them, which is a process of communicating and consulting with the person who is responsible for the design, operation, and improvement of the production system, and suggesting possible risk responses that can prevent, mitigate, transfer, or accept the risks34.
This action is the most appropriate because it ensures the involvement and collaboration of the process owner, who has the authority and accountability to implement and monitor the risk responses, and who can provide feedback and input on the feasibility and effectiveness of the proposed measures34.
This action is also the most appropriate because it supports the risk management process and objectives, which are to identify and address the risks that may affect the achievement of the organization’s goals and the delivery of value to the stakeholders34.
The other options are not the most appropriate actions, but rather possible alternatives or supplements that may have some limitations or drawbacks. For example:
Recommending a program that minimizes the concerns of the production system is an action that involves designing and planning a set of coordinated and interrelated activities and tasks that aim to reduce the likelihood or impact of the risks34. However, this action is notthe most appropriate because it does not involve the process owner, who is the key stakeholder and decision maker for the production system, and who may have different views or preferences on the risk responses34.
Informing the development team of the concerns, and together formulating risk reduction measures is an action that involves communicating and consulting with the group of people who are responsible for creating, testing, and deploying the products or services that are produced by the production system, and jointly developing possible risk responses34. However, this action is not the most appropriate because it does not involvethe process owner, who is the primary owner and user of the production system, and who may have different needs or expectations on the risk responses34.
Informing the IT manager of the concerns and proposing measures to reduce them is an action that involves communicating and consulting with the person who is responsible for managing and overseeing the IT resources, processes, and systems that support the production system, and suggesting possible risk responses34. However, this action is not the most appropriate because it does not involve the process owner, who is the main stakeholder and beneficiary of the production system, and who may have different requirements or constraints on the risk responses34. References =
1: Risk Assessment for the Production Process1
2: Risk Assessment for Industrial Equipment2
3: Risk IT Framework, ISACA, 2009
4: IT Risk Management Framework, University of Toronto, 2017
Which of the following will BEST mitigate the risk associated with IT and business misalignment?
Establishing business key performance indicators (KPIs)
Introducing an established framework for IT architecture
Establishing key risk indicators (KRIs)
Involving the business process owner in IT strategy
IT and business misalignment is the risk that the IT objectives, plans, and activities are not aligned with the business goals, needs, and expectations. This can result in wasted resources, missed opportunities, poor performance, and customer dissatisfaction. One of the best ways to mitigate this risk is to involve the business process owner in IT strategy. The business process owner is the person who has the authority and responsibility for a specific business process and its outcomes. By involving the business process owner in IT strategy, the organization can ensure that the IT initiatives and solutions are relevant, effective, and beneficial for the business process and its stakeholders. The business process owner can also provide valuable input, feedback, and support for the IT strategy and its implementation. The other options are not the best ways to mitigate the risk associated with IT and business misalignment, although they may be helpful and complementary. Establishing business key performance indicators (KPIs) is a technique to measure and monitor the achievement of business objectives and outcomes. However, KPIs do not necessarily ensure that the IT strategy is aligned with the business strategy or that the IT activities support the business activities. Introducing an established framework for IT architecture is a method to design and implement the IT infrastructure, systems, and services in a consistent and coherent manner. However, an IT architecture framework does not guarantee that the IT architecture is aligned with the business architecture or that the IT capabilities meet the business requirements. Establishing key risk indicators (KRIs) is a tool to monitor and communicate the level of exposure to a given risk or the potential impact of a risk. However, KRIs do not directly address the risk of IT and business misalignment or the actions needed to align them. References = CRISC Review Manual, pages 22-231; CRISC Review Questions, Answers & Explanations Manual, page 76
An organization has implemented a policy requiring staff members to take a minimum of five consecutive days' leave per year to mitigate the risk of malicious insider activities. Which of the following is the BEST key performance indicator (KPI) of the effectiveness of this policy?
Percentage of staff turnover following five consecutive days of leave
Average number of consecutive days of leave per staff member
Number of suspected malicious activities reported since policy implementation
Financial loss incurred due to malicious activities since policy implementation
The number of suspected malicious activities reported since the policy's implementation directly measures thepolicy's effectiveness in identifying and mitigating insider threats. This aligns withKey Performance Indicators (KPIs)used to evaluate control outcomes.
Which of the following will BEST support management repotting on risk?
Risk policy requirements
A risk register
Control self-assessment
Key performance Indicators
Key performance indicators (KPIs) are metrics that measure the achievement of objectives and the effectiveness of processes. KPIs can help management report on risk by providing quantitative and qualitative information on the risk profile, the risk appetite, the risk response, and the risk outcomes. KPIs can also help monitor and communicate the progress and results of risk management activities, such as risk identification, assessment, mitigation, and reporting. KPIs can be aligned with the strategic,operational, and tactical goals of the organization, and can be tailored to the specific needs and expectations of different stakeholders. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Risk Indicators and Key Performance Indicators, p. 197-199.
Which of the following is MOST commonly compared against the risk appetite?
IT risk
Inherent risk
Financial risk
Residual risk
According to the Risk and Information Systems Control Study Manual, residual risk is the risk that remains after the implementation of risk responses. Residual risk is most commonly compared against the risk appetite, which is the amount of risk that an organization is willing to accept to achieve its objectives. By comparing the residual risk with the risk appetite, the organization can determine if the risk response is adequate and effective, or if additional actionsare needed to reduce the risk to an acceptable level. Residual risk should be monitored and reported regularly to ensure that it stays within the risk appetite. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.3.1, Page 222. A Comprehensive Guide to Risk Appetite and Risk Tolerance
When performing a risk assessment of a new service to support a core business process, which of the following should be done FIRST to ensure continuity of operations?
Define metrics for restoring availability.
Identify conditions that may cause disruptions.
Review incident response procedures.
Evaluate the probability of risk events.
When performing a risk assessment of a new service to support a core business process, the first step is to identify the conditions that may cause disruptions to the service or the process. This involves identifying the sources and causes of potential risk events, such as natural disasters, cyberattacks, human errors, equipment failures, power outages, etc. that may affect the availability, integrity, or confidentiality of the service or the process. By identifying the conditions that may cause disruptions, the risk practitioner can then analyze the probability and impact of the risk events, evaluate the risk exposure, and determine theappropriate risk responses to ensure the continuity of operations. References = CRISC Review Manual, 7th Edition, page 66.
Which of the following is the BEST indication of a mature organizational risk culture?
Corporate risk appetite is communicated to staff members.
Risk owners understand and accept accountability for risk.
Risk policy has been published and acknowledged by employees.
Management encourages the reporting of policy breaches.
Organizational risk culture is the term describing the values, beliefs, knowledge, attitudes and understanding about risk shared by a group of people with a common purpose. Organizationalrisk culture influences how the organization identifies, assesses, and manages risks, and how it aligns its risk appetite and tolerance with its objectives and strategies1.
The best indication of a mature organizational risk culture is that risk owners understand and accept accountability for risk, because it means that the organization:
Clearly defines and assigns the roles and responsibilities of the risk owners, who are the individuals or groups who have the authority and ability to manage the risks within their scope or domain
Empowers and supports the risk owners to perform their risk management duties, such as identifying, assessing, responding, monitoring, and reporting the risks
Holds the risk owners accountable for the outcomes and consequences of the risks, and evaluates their performance and compliance with the risk policies, standards, and procedures
Encourages and rewards the risk owners for demonstrating risk awareness and competence, and for contributing to the risk management improvement and learning23
The other options are not the best indications of a mature organizational risk culture, but rather some of the elements or aspects of it. Corporate risk appetite is the amount and type of risk that the organization is willing to accept in order to achieve its objectives. Corporate risk appetite is communicated to staff members to guide their risk decision making and behavior, and to ensure the consistency and alignment of the risk taking and tolerance across the organization. Risk policy is the document that establishes the principles, framework, and process for managing the risks within the organization. Risk policy is published and acknowledged by employees to ensure their awareness and compliance with the risk management expectations and requirements. Management is the group of individuals who have the authority and responsibility to direct and control the organization’s activities and resources. Management encourages the reporting of policy breaches to ensure the transparency and accountability of the risk management performance and outcomes, and to identify and address the risk management issues and gaps4. References =
Risk culture - Institute of Risk Management
Risk Owner - ISACA
Taking control of organizational risk culture | McKinsey
[CRISC Review Manual, 7th Edition]
Which of the following should be the PRIMARY input to determine risk tolerance?
Regulatory requirements
Organizational objectives
Annual loss expectancy (ALE)
Risk management costs
Organizational objectives should be the primary input to determine risk tolerance, as they define the desired outcomes and performance of the organization, and guide the selection of the acceptable level of risk that the organization is willing to take to achieve those objectives. Regulatory requirements, annual loss expectancy (ALE), and risk management costs are not the primary inputs, as they are more related to the external or internal constraints or factors that affect the risk tolerance, rather than the drivers or determinants of the risk tolerance. References = CRISC Review Manual, 7th Edition, page 109.
An IT project risk was identified during a monthly steering committee meeting. Which of the following roles is BEST positioned to approve the risk mitigation response?
Product owner
IT manager
Project sponsor
Project coordinator
The project sponsor holds the ultimate accountability for the project's success and is typically responsible for approving significant decisions, including risk mitigation responses. Their role involves ensuring that the project aligns with business objectives and that risks are managed appropriately to achieve desired outcomes.
Which of the following is the PRIMARY reason to ensure policies and standards are properly documented within the risk management process?
It facilitates the use of a framework for risk management.
It establishes a means for senior management to formally approve risk practices.
It encourages risk-based decision making for stakeholders.
It provides a basis for benchmarking against industry standards.
Policies and standards are important components of the risk management process, as they define the objectives, expectations, and requirements for managing risk within the organization. Policies and standards are also the means by which senior management formally approves and communicates the risk practices to the stakeholders, ensuring that the risk management process is aligned with the organizational strategy, culture, and values. Policies and standards also provide the authority and accountability for the risk management roles and responsibilities, as well as the criteria and metrics for measuring and reporting risk performance.
Which of the following is the BEST key control indicator (KCI) for measuring the security of a blockchain network?
Number of active nodes
Blockchain size in gigabytes
Average transaction speed
Number of validated transactions
The number of validated transactions is a critical indicator of a blockchain network's security. It reflects the network's ability to accurately and securely process transactions, ensuring data integrity and trustworthiness. A higher number of validated transactions indicates robust consensus mechanisms and effective security controls within the blockchain infrastructure.
Which of the following would have the GREATEST impact on reducing the risk associated with the implementation of a big data project?
Data processing
Data quality
Data scalability
Data governance
Data governanceprovides a structured framework for handling data access, classification, compliance, and security. It ensures accountability, roles, and control mechanisms—critical formanaging risk in big data environments.
Which of the following is MOST important to the effectiveness of key performance indicators (KPIs)?
Management approval
Annual review
Relevance
Automation
The most important factor to the effectiveness of key performance indicators (KPIs) is relevance. KPIs are metrics that measure the achievement of the objectives or the performance of the processes. Relevance means that the KPIs are aligned with and support the strategic goals and priorities of the organization, and that they reflect the current and desired state of the outcomes or outputs. Relevance also means that the KPIs are meaningful and useful for the decision makers and stakeholders, and that they provide clear and actionable information for improvement or optimization. The other options are not as important as relevance, as they arerelated to the approval, review, or automation of the KPIs, not the quality or value of the KPIs. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Performance Indicators, page 183.
An organization has allowed its cyber risk insurance to lapse while seeking a new insurance provider. The risk practitioner should report to management that the risk has been:
transferred
mitigated.
accepted
avoided
Cyber risk insurance is a type of insurance policy that provides coverage against losses and damages caused by cyber incidents such as data breaches, hacking, and other cyber attacks. When an organization decides to purchase cyber risk insurance, it transfers the risk of financial loss due to a cyber incident to the insurance company. In the scenario described in the question, the organization allowed its cyber risk insurance to lapse while seeking a new insurance provider. This means that the organization is currently not covered by any cyber risk insurance policy and is therefore exposed to financial losses due to cyber incidents. The risk practitioner should report to management that the risk has been accepted. Accepting risk means that the organization is aware of the potential consequences of the risk and has decided not to take any action to mitigate, transfer, or avoid it. The other options are not correct because they do not reflect the current situation of the organization. The organization has not transferred the risk to another party, as it has no cyber risk insurance policy in place. The organization has not mitigated the risk, as it has not implemented anycontrols or measures to reduce the likelihood or impact of the risk. The organization has not avoided the risk, as it has not eliminated the source or cause of the risk or changed its activities to prevent the risk from occurring. References = CRISC Review Manual, pages 32-331; CRISC Review Questions, Answers & Explanations Manual, page 752
Which of the following is the MOST important consideration when selecting either a qualitative or quantitative risk analysis?
Expertise in both methodologies
Maturity of the risk management program
Time available for risk analysis
Resources available for data analysis
The most important consideration when selecting either a qualitative or quantitative risk analysis is the time available for risk analysis, as this affects the level of detail and accuracy that can be achieved in the risk assessment process. Qualitative risk analysis is a method that uses subjective judgments and ratings to measure and prioritize the risks based on their likelihood and impact, as well as other factors such as urgency, velocity, and persistence. Qualitative risk analysis is usually faster and simpler than quantitative risk analysis, but it may also be less precise and consistent. Quantitative risk analysis is a method that uses numerical data and mathematicalmodels to measure and prioritize the risks based on theirprobability and magnitude, as well as other factors such as frequency, duration, and correlation. Quantitative risk analysis is usually more complex and time-consuming than qualitative risk analysis, but it may also provide more objective and reliable results. The other options are not the most important considerations when selecting either a qualitative or quantitative risk analysis, although they may have some influence or relevance. Expertise in both methodologies is desirable, but it does not determine the choice of the risk analysis method, as it depends on the availability and suitability of the experts for the specific risk context and objectives. Maturity of the risk management program is important, but it does not dictate the choice of the risk analysis method, as it depends on the level of integration and alignment of the risk management activities with the enterprise’s strategy and goals. Resources available for data analysis are relevant, but they do not decide the choice of the risk analysis method, as they depend on the quality and availability of the data sources and tools for the risk assessment process. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Assessment, page 81.ST
Which of the following BEST enables effective IT control implementation?
Key risk indicators (KRIs)
Documented procedures
Information security policies
Information security standards
Documented procedures are the best way to enable effective IT control implementation. Documented procedures are the specific actions or steps that are performed to achieve the IT control objectives and mitigate the IT risks. Documented procedures provide clear guidance, consistency, and accountability for the IT control activities. Documented procedures also help to monitor and evaluate the effectiveness and efficiency of the IT controls, and to identify and address any gaps or weaknesses. The other options are not as effective as documented procedures, although they may support or complement the IT control implementation. Key risk indicators (KRIs) are metrics that measure the likelihood and impact of IT risks, but they do not specify how to implement the IT controls. Information security policies and standards are high-level statements that define the IT security goals and requirements, but they do not detail how to implement the IT controls. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, page 1-15.
Which of the following is the BEST response when a potential IT control deficiency has been identified?
Remediate and report the deficiency to the enterprise risk committee.
Verify the deficiency and then notify the business process owner.
Verify the deficiency and then notify internal audit.
Remediate and report the deficiency to senior executive management.
Verifying the deficiency and then notifying the business process owner is the best response when a potential IT control deficiency has been identified. This is because verifying the deficiency can help confirm the existence, nature, and extent of the deficiency, as well as its root causes and impacts. Notifying the business process owner can help ensure that the deficiency is communicated to the person who is responsible for the process and its outcomes, and who has the authority and accountability to take appropriate actions to address the deficiency. According to the CRISC Review Manual 2022, one of the key risk response techniques is to report the risk to the relevant stakeholders, such as the business process owners1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, verifying the deficiency and then notifying the business process owner is the correct answer to this question2.
Remediating and reporting the deficiency to the enterprise risk committee or senior executive management are not the best responses when a potential IT control deficiency has been identified. These are possible actions that can be taken after the deficiency has been verified and notified to the business process owner, but they are not the first or immediate responses. Remediating the deficiency without verifying it can lead to ineffective or inappropriate solutions, as well as wasted time and resources. Reporting the deficiency to the enterprise risk committee or senior executive management without notifying the business process owner cancreate confusion, conflict, or delay in the risk response process, as well as undermine the ownership and accountability of the business process owner.
An organization is considering allowing users to access company data from their personal devices. Which of the following is the MOST important factor when assessing the risk?
Classification of the data
Type of device
Remote management capabilities
Volume of data
The most important factor when assessing the risk of allowing users to access company data from their personal devices is the classification of the data, as it indicates the level of sensitivity, confidentiality, and criticality of the data. Data classification helps to determine the appropriate level of protection and controls that are needed to prevent unauthorized access, disclosure, modification, or loss of the data. Data classification also helps to define the roles and responsibilities of the data owners, custodians, and users, and the acceptable use of the data. The other options are not the most important factors, although they may be relevant or influential in the risk assessment. The type of device may affect the security features and vulnerabilities of the device, but it does not determine the value or impact of the data. The remote management capabilities may affect the ability to monitor, control, or wipe the device in case of theft or loss, but they do not reflect the nature or purpose of the data. The volume of data may affect the storage capacity or performance of the device, but it does not indicate the importance or significance of the data. References = What is BYOD (Bring-Your-Own-Device) - CrowdStrike; Understanding BYOD Policy - Get Certified Get Ahead; Addressing cyber security concerns on employees’ personal devices; Personal Devices at Work – Nonprofit Risk Management Center; 10 Keys to an Effective BYOD and Remote Access Policy
An organization's risk register contains a large volume of risk scenarios that senior management considers overwhelming. Which of the following would BEST help to improve the risk register?
Analyzing the residual risk components
Performing risk prioritization
Validating the risk appetite level
Conducting a risk assessment
Performing risk prioritization would best help to improve the risk register, which is a document that records and summarizes the key information and data about the identified risks and the risk responses1. Risk prioritization is the process of ranking the risks according to their significance and urgency, based on their probability and impact2. By performing risk prioritization, the organization can:
Reduce the complexity and volume of the risk register, and focus on the most important and relevant risks that require immediate attention and action3.
Enhance the communication and understanding of the risks among the senior management and other stakeholders, and facilitate the decision-making and resource allocation for the risk responses4.
Improve the efficiency and effectiveness of the risk management process, and ensure that the risk register is aligned with the organization’s risk strategy, objectives, and appetite5.
The other options are not the best ways to improve the risk register, because:
Analyzing the residual risk components is not the best way, as it may not address the issue of the large volume of risk scenarios. Residual risk is the level of risk that remains after the implementation of risk responses6. Analyzing the residual risk components can help to measure the exposure or uncertainty of the assets, and to determine the need and extent of the risk responses. However, it may not reduce the complexity or volume of the risk register, as it may add more information or data to the risk register.
Validating the risk appetite level is not the best way, as it may not address the issue of the overwhelming risk scenarios. Risk appetite is the amount and type of risk that the organization is willing to accept or pursue in order to achieve its objectives7. Validating the risk appetite levelcan help to ensure that the risk register is consistent and proportional to the risk level, and that the risk responses are suitable and feasible. However, it may not reduce the complexity or volume of the risk register, as it may require more information or data to validate the risk appetite level.
Conducting a risk assessment is not the best way, as it may not address the issue of the existing risk scenarios. Risk assessment is the process of estimating the probability and impact of the risks, and prioritizing the risks based on their significance and urgency. Conducting a risk assessment can help to identify and analyze new or emerging risks, and to update or revise the risk register accordingly. However, it may not reduce the complexity or volume of the risk register, as it may introduce more information or data to the risk register.
References =
Risk Register - CIO Wiki
Risk Prioritization - CIO Wiki
Risk Prioritization: A Guide for Project Managers - ProjectManager.com
Risk Prioritization: How to Prioritize Risks in Project Management - Clarizen
Risk Prioritization: A Key Step in Risk Management - ISACA
Residual Risk - CIO Wiki
Risk Appetite - CIO Wiki
[Risk Assessment - CIO Wiki]
A risk practitioner is advising management on how to update the IT policy framework to account for the organization s cloud usage. Which of the following should be the FIRST step in this process?
Consult with industry peers regarding cloud best practices.
Evaluate adherence to existing IT policies and standards.
Determine gaps between the current state and target framework.
Adopt an industry-leading cloud computing framework.
Updating IT Policy Framework for Cloud Usage:
Gap Analysis: The first step in updating the IT policy framework is to conduct a gap analysis to identify discrepancies between the current state and the desired target framework for cloud usage.
Assessment of Current State: This involves reviewing existing policies, controls, and practices related to cloud usage to understand current capabilities and limitations.
Target Framework Definition: Define the desired state based on industry best practices, regulatory requirements, and organizational objectives.
Importance of Gap Analysis:
Focused Improvements: Identifying gaps allows the organization to focus on specific areas that need enhancement to align with best practices and compliance requirements.
Resource Allocation: Helps in allocating resources effectively to address the most critical gaps first.
Comparison with Other Options:
Consult with Industry Peers: Useful for gathering insights but should follow the gap analysis to ensure relevance to the organization’s specific context.
Evaluate Adherence to Existing Policies: Part of the gap analysis but not the initial step.
Adopt Industry-leading Framework: Important for long-term strategy but should be based on identified gaps.
Best Practices:
Comprehensive Review: Conduct a thorough review of existing policies and compare them with industry standards.
Stakeholder Involvement: Engage relevant stakeholders in the gap analysis to ensure all perspectives are considered.
During a risk treatment plan review, a risk practitioner finds the approved risk action plan has not been completed However, there were other risk mitigation actions implemented. Which of the fallowing is the BEST course of action?
Review the cost-benefit of mitigating controls
Mark the risk status as unresolved within the risk register
Verify the sufficiency of mitigating controls with the risk owner
Update the risk register with implemented mitigating actions
The best course of action for a risk practitioner who finds that the approved risk action plan has not been completed but other risk mitigation actions have been implemented is to verify the sufficiency of mitigating controls with the risk owner. This is because the risk owner is the person who is accountable for the risk and the risk response strategy, and therefore should be consulted to ensure that the alternative actions are adequate and effective in reducing the risk to an acceptable level. The other options are not the best course of action, although they may also be performed after verifying the sufficiency of mitigating controls with the risk owner. Reviewing the cost-benefit of mitigating controls, marking the risk status as unresolved within the risk register, and updating the risk register with implemented mitigating actions are secondary actions that depend on the outcome of the verification process. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.3.2, p. 193.
Management has determined that it will take significant time to remediate exposures in the current IT control environment. Which of the following is the BEST course of action?
Implement control monitoring.
Improve project management methodology.
Reassess the risk periodically.
Identify compensating controls.
When remediation is delayed, compensating controls provide interim protection by reducing risk to acceptable levels.
Several newly identified risk scenarios are being integrated into an organization's risk register. The MOST appropriate risk owner would be the individual who:
is in charge of information security.
is responsible for enterprise risk management (ERM)
can implement remediation action plans.
is accountable for loss if the risk materializes.
According to the CRISC Review Manual, a risk owner is the person who is accountable for the risk and its associated mitigation actions. The risk owner is responsible for monitoring the risk, reporting the risk status, and implementing the risk response. Therefore, the most appropriate risk owner would be the individual who is accountable for loss if the risk materializes, as it implies that they have the authority and the incentive to manage the risk effectively. The other options are not the most appropriate risk owners, as they are not directly accountable for the risk or its consequences. The person who is in charge of information security is responsible for overseeing the IT security function and ensuring that the IT security policy is enforced, but they may not have the authority or the resources to manage the risk. The person who is responsible for enterprise risk management (ERM) is responsible for establishing and maintaining the ERM framework and processes, but they may not have the knowledge or the involvement to manage the risk. The person who can implement remediation action plans is responsible for executing the risk response, but they may not have the decision-making power or the accountability to manage the risk. References = CRISC Review Manual, 7th Edition, Chapter 3, Section 3.1.2, page 108.
Senior management has asked a risk practitioner to develop technical risk scenarios related to a recently developed enterprise resource planning (ERP) system. These scenarios will be owned by the system manager. Which of the following would be the BEST method to use when developing the scenarios?
Cause-and-effect diagram
Delphi technique
Bottom-up approach
Top-down approach
A cause-and-effect diagram, also known as a fishbone diagram or an Ishikawa diagram, is a graphical tool that helps to identify and analyze the potential causes and effects of a problem or an event. A cause-and-effect diagram can be used to develop technical risk scenarios related to a recently developed ERP system, because it can help to:
Break down the complex problem or event into manageable and measurable categories and subcategories of causes and effects
Visualize the relationships and interactions among the various factors that contribute to the problem or event
Identify the root causes and the most significant effects of the problem or event
Generate ideas and hypotheses for testing and validating the problem or event
Communicate and present the problem or event clearly and logically to the stakeholders1
A cause-and-effect diagram can be constructed by following these steps:
Define the problem or event and write it in a box on the right side of the diagram
Draw a horizontal line from the box to the left side of the diagram, representing the main spine of the fishbone
Identify the major categories of causes that affect the problem or event, such as people, process, technology, environment, etc., and write them on the branches of the spine
For each category, brainstorm and list the possible subcategories and specific causes that influence the problem or event, and write them on the sub-branches of the spine
For each cause, identify and list the possible effects or consequences that result from the problem or event, and write them on the sub-sub-branches of the spine
Analyze the diagram and prioritize the causes and effects based on their frequency, severity, and controllability
Develop technical risk scenarios based on the most critical causes and effects, and describe how they could affect the ERP system and the organization1