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A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?
A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores. The CEO wants to increase sales by introducing online shopping. Most stores are understaffed, and maintenance is a challenge. Which of the following would be considered an asset?
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
A business analyst (BA) has elicited the following requirement: "The solution must ensure the portal response times are under 2 seconds." What requirement classification schema does this requirement belong to?
A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except forthe legal SME, who has not responded to any invitations. The first workshop is scheduled for next week, and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?
A senior manager wants to know at what stage the business analyst (BA) is with the requirements management process. The BA immediately sends a 100-page document with models and business rules to all stakeholders. Which best practice did the BA violate in this situation?
The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?
The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (BA) what would improve the stakeholder's ability to understand the requirements. Which of the following will improve the requirements quality?
A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with its own tools and methods. To make the requirements as reusable as possible, what should the BA do?
A new regulation results in organizations needing to change online contractual wording. A business analyst (BA) has elicited the requirements and documented them in a change control request. Where will the BA find out which stakeholder has the authority to approve, deny, or defer the change request?
A business analyst (BA) is compiling information on different approaches that will meet solution requirements in order to make a recommendation for solution design. To evaluate whether externally available solutions meet the requirements, which of the following will the BA create and distribute?
A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (BA) do to help the team member understand?
A project is being initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?
A business owner has identified a high-priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to conduct an impact analysis of this change. Which factor will the BA need to consider?
A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modeling formats will show the requirements for both systems side by side?
A global organization is implementing a new Knowledge Management System, and communication to the different regions has been informal. The approach is to convert the few remaining regions iteratively. The team has experienced variances at this point but feels confident in these final conversions. How should the business analyst (BA) communicate the information?
A business analyst (BA) is working on a project to revise the way a company bills its customers. At the end of the project, the BA creates the following matrix:
System designers are working with a business analyst (BA) during the initial stages of a project to implement a new transaction-based system. The system designers would like to have a visual that illustrates the type of information that will be input into the system, the processes it will support, and the location where it will be stored. What type of diagram meets the designers' needs?
After an initial project kick-off meeting, the business analyst (BA) determined that the project has a short deadline and a regulatory mandate with stiff penalties for non-compliance. The stakeholders do not want to risk missing the deadline, and management is willing to commit any amount of resources to meet the deadline. Which kind of approach is suitable for the initiative?
An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the businessanalysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?
Stakeholders must be able to determine the audit and approval history of requirements and designs. Which of the following provides a means to document traceability and change?
The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?
A long-established company selling ice cream is entering its crucial sales period leading up to summer. Based on the company's risk tolerance, a business analyst (BA) has advised against replacing the most popular flavors with new untested flavors. What is the company's attitude toward risk, as assessed by the BA?
A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?
Two stakeholders are arguing over which model to use for requirements. One insists that using an activity diagram is superior, while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?
A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?
While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:
The product backlog refinement meeting for a project is complete, but two stakeholders do not agree on the priority of several product backlog items. What should the business analyst (BA) do to help move the project forward?
A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:
Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicatewhether or not the solution is contributing to the desired value. What is the recommended next step?
Project work is taking place to evaluate whether a system's requirements can be met via creating internally, purchasing from others, or a combination of the two. What goal is addressed by this analysis?
A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days, but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?
During planning, elicitation, and sign-off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
A business analyst (BA) has been tasked with examining and analyzing the relationship between a set of requirements by verifying that they are unambiguous. What will the BA be looking for?
A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company’s needs and assess the relevant risks. Which element of risk assessment does the BA need to consider?
A business owner has marked certain requirements as high priority for the upcoming release. After performing some analysis, the project team concluded that some of these requirements are not actually high priority and can be implemented in later releases. How should the project team proceed with prioritizing requirements?
A facilities management company has an ambitious growth plan of doubling the revenue of their office waste recycling service over the next 12 months. The business analyst (BA) plans to define the objectives and align them with the enterprise’s vision, mission, and goals. What element of 'SMART' goals would this objective refer to?
A lead business analyst (BA) has received negative feedback on the deliverables produced by BAs in the organization. A major concern was ambiguous requirements. What technique will help ensure business analysis information is clear and understandable?
A business analyst (BA) is working on a project that has a release date that cannot be changed. The BA engaged with stakeholders and completed the business requirements elicitation task. Upon review with the rest of the project team, it is determined that not all requirements can be implemented by the set deadline. What must the BA do to ensure maximum business value?
When you, a Business Analyst, work with your stakeholders, team, and experts to define the business analysis activities, what thing do you actually define?
You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?
What type of requirements elicitation technique is the Delphi Technique?
You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?
In the life of a project, when do the number and impact of change requests often increase?
You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?
Tracy is a business analyst for her organization and she's gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.
A business analyst has determined that there are five possible solutions to a business need. If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?
You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables. The inspector's signoff on the initial deliverables is called what?
Which of the following is a business management strategy originally developed by Motorola, USA in 1986?
There are five tasks and six inputs to requirements management and communication. As a business analyst, you'll need to gather all of the following inputs for this knowledge area except for which one?
You are the business analyst for your organization and are leading a presentation about an identified problem. This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders. Which type of learner learns best through the presentation of models?
Which solution scope creation technique can be best described as the depiction of the scope of work required to integrate the new solution into the business and technical environments?
Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?
You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?
You are a business analyst for your organization and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. This approach helps to find out the following except for which one?
A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?
Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?
You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable. What is the danger in this project requirement?
A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?
You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach. Which one of the following is not an input to this approach?
Management in your organization wants you to create a graphical model to show the business logic of the requirements. What other term are graphical models known as?
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?
When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative. This high-level requirements list is also known as what term?
In order to assess the capability gaps of an organization, you'll need all of the following inputs except for which
one?
In order to begin defining the solution scope, you'll need four inputs. Which one of the following is actually a task that will use the solution scope and is not an input?
You are the business analyst for your organization and you're creating the requirements package. In this documentation, to what level should you document the requirements for your stakeholders?
A business analyst wants to elicit requirements from a large group of stakeholders. One of her primary goals of this event is to produce a broad set of options for solutions. Which elicitation technique would you recommend for this business analyst?
An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?
What's the difference between a desired outcome and a solution? Choose the best answer.
When a business analyst prepares for elicitation, he must define the scope of the selected elicitation
technique, notify the stakeholders of the elicitation plan and technique to be used, and what other preparation activity?
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?
There are three inputs for stakeholder analysis. Which input describes the organizational units that exist and their interactions with one another?
Which requirements allocation technique is best described as the breaking down of the solution scope into smaller units for allocation?
In order to assess proposed solutions, business analysts will need three inputs. Which one of the following is not an input to the task of assessing proposed solutions?
Which of the following is the best definition of the business rules analysis?
A business analyst has just hosted a brainstorming session that has generated 57 ideas for a solution. What should the business analyst do with the ideas now?
There are four methods to generate a business need in an organization. Which approach would an organization use when there's recognized competition in the marketplace?
As a business analyst, you need to define when the activities of the business analysis approach will take place. This includes all of the following business analysis approach activities except for which one?
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined?
You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?
You are the business analyst for your organization and you're using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?
What tool is best described as a spreadsheet to use when there's a relatively low amount of requirements that need to be traced?
Ralph is a business analyst for his organization and he's using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail?
All of the following are inputs to the task assess organizational readiness except for which one?
Complete this sentence. If a requirement cannot be verified, it cannot be successfully.
There are three inputs needed to determine the solution approach process. What are these inputs?
By which of the following is the performance of all requirements management and communication activities governed?
Which approach is best to take when a business analyst is assessing the solution options for a business need when there are relatively few criteria involved?
What is the purpose of managing the solution scope and requirements from a business analyst's objective?
As a business analyst, you must identify activities in your business analysis approach. Which one of the following is useful for identifying activities?
High quality requirements have certain characteristics which distinguish them from low-quality requirements. Which characteristic of requirements demands that all requirements in a set or model support its overall purpose and scope?
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?
You are the business analyst for your organization and you're creating a data flow diagram to show how
information is input, processed, stored, and output from a system. Which element of a data flow diagram represents a process that transforms data by combining it with other data?
There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?
There are four methods to generate the business need in an organization. Which approach is described as the need to achieve a strategic goal?
Which of the following approaches describes the project management approach of refining requirements and project scope?
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?
Which of the following defines all of the required work to satisfy the requirements of the project?
A business analyst in her organization has identified all of the terminology of the solution, the acronyms the organization will use, and the nomenclature of her department where the endeavor will take place. Where should all of this information actually be stored?
Anne is the business analyst for her organization and she's creating a textual requirement for her analysis. As part of the textual requirements, there are specific rules that Anne should follow. Textual requirements must always address what three things in regard to the requirements?
A business analyst (BA) has completed an impact analysis of a proposed change, gained approval for the change, and has updated the requirements. The project sponsor wants to be updated with an overview of the results. How should the BA communicate the results?
A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?
The process of defining the business need uses one output. What is it?
The task of prioritizing requirements creates just one output. What is it?
A business analyst (BA) has determined that “Product Box”, a collaboration game, will provide a fun way to engage the stakeholders when working on prioritizing the list of features. What should the BA do?
Which approach is used to focus on minimizing up-front uncertainty?
You are the business analyst for your organization and you're working with your stakeholders to assess the organization's readiness for the solution. As part of this assessment, you'll perform a cultural assessment. What is the purpose of this assessment?
Which one of the following statements best describes requirements prioritization?
Which of the following are not appropriate for a plan-driven business analysis approach? Each correct answer represents a complete solution.
Which one of the following statements best describes the purpose of allocating requirements?
Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?
You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?
What does MoSCoW mean when it comes to requirements prioritization?
There are many stakeholders that need to be involved in the allocated requirements. One of the stakeholders in the task will be responsible for verifying released and solution components. Which stakeholder has this
responsibility?
A business analyst (BA) is reviewing the elicitation results of several workshops in order to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look.
Which technique allows the BA to model this type of information?
A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?
A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story. Which of the following requirements is consistent with a stakeholder's need: “As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target”?
A business analyst (BA) is compiling information about different approaches that will meet solution
requirements in order to make a recommendation for solution design. To evaluate whether externally available solutions meet the requirements, which of the following will the BA create and distribute?
A business analyst (BA) creates the following diagram as part of current state analysis activities.
What does a diagram of this type help users to understand?
A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?
A stakeholder would like to add requirements to an IT project which is in flight. The project manager wants to revisit the traceability repository prior to committing to the addition of any new requests, because it is used for which of the following activities?
A business analyst (BA) is working to identity the business need, specifically the problems with the current state of a process. At which level of the enterprise can the BA identify problems with the current state?
A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder “Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete”. According to the second stakeholder, “The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application.” Which characteristic does this pair of requirements fail to meet?
A business analyst (BA) creates several use case scenarios to specify the requirements for a system. When the beta version of the system is released, there are problems because several important pieces of information are missing. What should the BA have done to avoid this situation?
A business analyst (BA) is determining the current state as part of a new project. What is an internal enterprise asset that the BA must include in the analysis?
A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?
A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?
During a project to replace an existing system, requirements for new functionality were elicited. Upon further investigation, additional types of requirements related to other features and characteristics were also identified. What can facilitate effectively understanding the different types of requirements?
A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics: Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?
A business analyst (BA) must model information characteristics across multiple information systems for a project. What type of model captures this information?
A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables. The project involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. According to the BABOK ® GUIDE, what will the BA need to do?
A project aiming at improving an organization's Net Promoter Score is nearing completion. The business analyst (BA) and stakeholders are evaluating ways to measure the performance of the solution. Which technique may be employed?
The business analysis (BA) team is evaluating a new commercial off-the-shelf (COTS) application that will be implemented in the coming months. The company has over 20 legacy systems deployed. The Chief Information Officer (CIO) is worried about the need for integration and that some key linkages are missing.
What is the BA team evaluating?
A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?
A global organization is implementing a new Knowledge Management System and communication to the different regions has been informal. The approach is to convert the few remaining regions iteratively. The team has experienced variances at this point but feels confident in these final conversions. How should the business analyst (BA) communicate the information?
A business analyst (BA) needs to make sure that the business analysis information is securely stored and accessible to stakeholders. Which element helps in achieving that goal?
Requirements have been prioritized in the product backlog for inclusion in the upcoming release. One of the project team members fears that at least one requirement from the prioritization list is not finalized and still requires further analysis. Which of the following factors describe the affected requirement?
Verification of requirements on the projects have highlighted an issue regarding misunderstanding of design models among key stakeholders. A major reason cited for the misunderstanding was the technical jargon and models used in the documentation. What must the business analyst (BA) do to improve the understanding?
A business analyst (BA) is identifying the functions and features required for a new enterprise software solution. The BA reviews historical documents about the current business processes and then interviews each stakeholder group, individually, asking Questions about current business processes. The BA compares the information obtained during the stakeholder interviews with the information gathered from the historical documents. Which activity is the BA performing with this approach?
During the analysis, synthesis, and refinement of elicitation results the business analyst (BA) has discovered that some information is missing. Which course of action would resolve the situation?
A company is embarking on a software project in a heavily regulated domain. The client expects large upfront planning and detailed documentation for the project. The recommended approach for the project will be:
A business analyst (BA) identifies a design option that enhances the performance of the business by automating repetitive tasks that require multiple staff touchpoints to complete a single task. Which type of improvement opportunity is identified by the BA?
The business analyst (BA) has completed the verification of a set of requirements, but a change in scope has materialized. Which technique should the BA use to obtain consensus and reach agreement among the stakeholders?
The business analyst (BA) recommended a new application be rolled out in phases. After reviewing alternatives, the project sponsor agreed. What does the BA expect to achieve by this approach?
The business analyst (BA) has scheduled an informal review of audit requirements with the compliance officer. The BA wants to demonstrate that the requirements collectively support one another so begins with reviewing the:
A business analyst (BA) has decided to use a passive/unnoticeable job shadowing elicitation approach. What is an advantage of using this technique?
A certain stakeholder requirement has been analyzed and broken down into several solution requirements, each affecting a different IT system. After solution design, the business analyst (BA) receives feedback that
one of the IT systems will take longer than anticipated to implement. What requirements artifact or technique will assist the BA in better understanding the related requirements?
A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?
A company wants to increase transaction service offerings using its on-line channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities but the company management is unsure of thecomplexity of the project. What exercise must be carried out to determine the changes needed in the new application?
A business analyst (BA) is working on a set of tasks to establish a governance process for the project. The BA intends to identify who has authority and responsibility to propose changes, who should be involved in the change discussions, and how changes will be documented and communicated. Which of the following are the inputs that would help the BA complete the task?
Stakeholders need a financial report that can be published and distributed to multiple end users. They would also like the report to be developed within a specific time frame and within cost. What must the business analyst (BA) do to achieve this goal?
A passport agency has recently deployed an online system where customers can apply for, amend, and renew passports. The expected volumes have not been realized and as a result, the agency has not achieved the projected savings. A business analyst (BA) has been asked to investigate the potential causes of this shortfall by understanding the trends, patterns. and volumes at a detailed level. What method of requirements elicitation should the BA start with?
A business analyst (BA) begins to suspect that the ongoing elicitation activities with stakeholders are not delivering the quality of business analysis information required due to a lack of stakeholder participation. What type of technique can the BA adopt to resolve this type of issue?
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?
A lead business analyst (BA) has received negative feedback on the deliverables produced by BAs in the organization. A major concern was ambiguous requirements. What technique will help ensure business analysis information is clear and understandable?
Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap.
Due to market conditions, the product roadmap is modified to move the default process to the next iteration. What should the business analyst (BA) modify in the stakeholder requirements?
Requirement attribute values
Requirement description
Requirement performance measures
An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be extremely popular with young families but, because the organization wants to keep it a secret until launch day. there is no way of knowing whether this is correct. Why does the business analyst (BA) suggest identifying high customer demand by young families as an "assumption?
A business. analyst (BA) is working on a project to implement a commercial off-the-shelf application for tracking customers. In an observation session with a Domain subject matter expert (SMF). the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?
The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?
The business analyst (BA) has structured information so it is easy to find, does not conflict with other information, and is not duplicated unnecessarily. Which additional factor does the BA need to take into account when deciding how to structure the information?
In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?
Which tool will allow a business analyst (BA) to determine how information is input, processed, stored, and extracted from a collection of systems?
A business analyst (BA) asked two stakeholders with approval authority to approve the requirements. The stakeholders are being asked to confirm that:
A business analyst (BA) is working on an effort to upgrade a system to take advantage of new technology. Most of the end users with the business knowledge and IT staff with technical knowledge of the system are no longer with the company. What can the BA evaluate to better understand the extent of the effort?
A deployed loan product was funded with the expectation of prepayment risk reduction. Initially key performance indicators would be to take similar loan prepayment rates over the previous 10-year period and compare it with the new product. After implementation, the business analyst (BA) determines that the decade old housing market is vastly different. Which of the following should the BA consider for validity of performance measures?
A project manager asks a business analyst (BA) to conduct a meeting to walk the stakeholders through how requirements are structured. Which of the following requirement viewpoints will help the BA provide that information?
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
A long-established company selling ice cream is entering its crucial sales period leading up to summer. Based on the company's risk tolerance, a business analyst (BA) has advised against replacing the most popular flavors with new untested flavors. What is the company's attitude toward risk, as assessed by the BA?
A business analyst (BA) has developed requirements for a project containing sensitive information. The requirements were approved and the solution was implemented. What should the BA do to ensure these requirements are maintained for future reference?
An organization has hired a consulting firm to implement and customize a software solution they purchased. The firm has raised concerns regarding the effort required to develop a solution that meets all requirements. On what basis should the requirements be prioritized in this context?
A project to replace a financial system uses a waterfall methodology. Initially, meetings with the project subject
matter experts (SMEs) were positive. As the project progressed through the requirements and design phases, the SMEs attended fewer meetings, resulting in a delay to the project build phase. What should the business analyst (BA) have done to prevent the delay?
A business analyst (BA) is logging the end user concerns and resolves these on a priority basis as mandated by the government. This project is a simple application, with no major strategic or financial impact to the organization. The BA strongly enforced end-to-end requirement traceability for this project. Why would the BA recommend this traceability approach?
A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies. What should the business analyst (BA) do first?
The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?
A business analyst (BA) is planning how to present a set of requirements for a project with financial constraints. Which requirements attribute should the BA assign to allow cost implications to be assessed?
A business analyst (BA) decided to capture requirements by inviting all the stakeholders to meet at an office location. After invitations were sent, it turned out that not everyone could attend this meeting because of their individual dispersed locations.
Which of the following does the BA need to adjust to handle this situation?
A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except for the legal SME who has not responded to any invitations. The first workshop is scheduled for next week and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?
The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?
An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is: "As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school". The product owner wants to take advantage of this opportunity to provide the staff a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing scope?
A government agency has initialed a project to implement a customer registry that will be shared across multiple agencies. Early estimates indicate there will be hundreds of requirements. While determining the requirements traceability approach, what factor takes precedence?
An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?
A business analyst (BA) is defining relationships between business requirements and solution components. Which guideline will the BA use to accomplish this?
A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project. What tool can be used by the business analyst (BA) to assess the impact of the change?
A business analyst (BA) is given an additional requirement near the end of the development phase that needs to be incorporated into the system as part of the same release. In this situation, the first activity the BA performs to understand the effect of the proposed change is to:
The project manager has tasked the business analyst (BA) to collect a performance measure on the solution implemented in the latest release. Which of the following considerations can help the BA obtain that information?
A company has bought a customizable software product and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?
A business analyst (BA), analyzing requirements, has decomposed information into components. What is the purpose of this exercise?