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HRCI GPHR Global Professional in Human Resource Exam Practice Test

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Total 204 questions

Global Professional in Human Resource Questions and Answers

Question 1

Researchers have determined that in some cultures, informal training programs are more effective than formal training programs. Which of the following programs is an example of a formal training program?

Options:

A.

Job rotations

B.

Mentors

C.

Cross-cultural training

D.

Knowledge management]

Question 2

An organization decides to provide their employees who have stayed with the company for 15+ years a pension based on the average earnings in the last 3 rears of their employment with the company. Which type of formula does this utilize ?

Options:

A.

Final pay

B.

Cash balance plan

C.

Flat dollar

D.

Career-average

Question 3

Which of the following is NOT likely an issue a human resources professional would help a dual career family to work though to determine the appropriateness of an international assignment for the family at that time ?

Options:

A.

How will the host country workers respond to a same sex family?

B.

Will the accompanying spouse be able to find a job easily?

C.

Will the employee consider commuting instead of moving the whole family to the host country?

D.

How will the loss of income from one spouse impact the family and their finances?

Question 4

An U.S. base Engineering Manager has been identified for a short-term six-month assignment to recruit and build a team in England. Which of the following training programs is the MOST critical to ensure success on the job?

Options:

A.

On-the-job training

B.

Multi-cultural team building

C.

Language

D.

Cross-cultural training

Question 5

Which of the following is NOT A measurement technique that measures the effectiveness of an internal process?

Options:

A.

Cost-benefit analysis

B.

Break-even analysis

C.

Correlational study

D.

Return on Investmetn (ROI) analysis

Question 6

Which of the following processes attempts to determine the relative worth of jobs within an organization?

Options:

A.

Job design

B.

Job evaluation

C.

Job analysis

D.

Comparable worth

Question 7

An organization is in the growth stage of the organizational life cycle. The company is a small staffing firm made up with a founder who largely performs a business development individuals, and 2 junior recruiters who perform most the administrative function. Each recruiter is paired up with a business development individual to target a specific niche in professions-sales and marketing vs. engineering vs. administrative staff (ie clerical, accounting, etc). Which of the following types of organizational structures is recommended?

Options:

A.

Centralization

B.

Divisional

C.

Functional

D.

Narrow span of control

Question 8

Which of the following is NOT a variable that differs between replacement planning and succession planning?

Options:

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

Question 9

Which of the following decribes an employee’s motivational potential, according to the job characteristics mode?

Options:

A.

Ability to implement, responses, feedback

B.

Motivation factors and incentives

C.

Skill variety, task identity, task significance, autonomu, feedback

D.

job analysis, task significance

Question 10

A U.S. based Engineering Manager was sent to England for a short-term six-month assignment to recruit and build a team. He is done with the assignment and has returned home. When going out with family and friends, he describes the entire opportunity as being exciting and challenging. He wishes he could have stayed in Europe longer. Which of the following repatriation programs is the MOST appropriate to ensure a successful repatriation ?

Options:

A.

Re-entry training program

B.

Compensation and benefits adjustment

C.

Policies on repatriation

D.

Recognition and appreciation

Question 11

Utilizing Briscoe and Hall’s framework of defining competencies, which of the following is disadvantage of utilizing a strategies-based approach to defining competencies?

Options:

A.

May be too broad to relate to specific jobs in specific locations

B.

Aligns with long-term organizational goals

C, Expensive to utilize

C.

Characteristic may be interpreted differently in different countries

Question 12

Which of the following describes a statement that specifies the activities which the organization intends to pursue and the course it has charted for the future ?

Options:

A.

Mission Statement

B.

Vision Statement

C.

Organizational Values

D.

Strategic Plan

Question 13

Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administrstion?

Options:

A.

Detailed audit stucture

B.

Responsetime to client questions

C.

Price

D.

Preexisting/ existing relationships with carriers

Question 14

Which of the following would a trainer emphasize in order to ensure that a training program focused on developing skills for a particular job is valid ?

Options:

A.

Survey comparable off-the-shelf programs

B.

Interview incumbent

C.

Interview managers

D.

Analyze the job description and job specifications

Question 15

Which of the following does NOT represent a strategic financial goal for a global company?

Options:

A.

Effectively manage currency exchange fluvtuations

B.

Decrease cost of goods

C.

New market penetration

D.

Increase revenue

Question 16

Which of the following stages of globalization is an organization likely in if it is pursuing a polycentric staffing approach?

Options:

A.

Domestic

B.

Global

C.

Multinational

D.

Transnational

Question 17

A U.S. Based manufacturing company has decided to expand overseas to South Korea. Which of the following is an example of environmental scanning ?

Options:

A.

Building internal training programs for the new international employees

B.

Developing a compensation structure in line with the local market

C.

Changing the company's product mix to take advantage of the new labor market

D.

Analyzing the number of skilled workers in the area

Question 18

Amongst the following stages of the merger & acquisition process, when does HR usually play the largest role?

Options:

A.

M&A prospects identified

B.

M&A strategy formulation

C.

Integrate operations

D.

Due diligence

Question 19

An organization is evolving from a largely domestic to a multinational company with offices around the world. There has been some tension between the new offices and headquarters in regards to the level of freedom of each of the sites. Which of the following steps should be the next step in this change management process towards further globalization?

Options:

A.

Develop a cultural roadmap for the company

B.

Communicate the desired change and have senior management sell the idea throughout the organization

C.

Have senior management meet to discuss and decide on the future vision for the company

D.

Assess the external environment to benchmark the need for need for change

Question 20

After two years of selling mostly prototypes of their product, built to customer specifications, a company is beginning to commercialize this product. The current average cost to build the product is $1000 per unit, where $600 is the bill of materials and $400 id the direct labor. The company currently produces at the run rate of the 100 good units per week from 200 total units processed. The firm currently sells the product at $1500 per unit, without volume discounts. One of the major pressures from their customers is to cut costs by 40% within one year. Which of the following strategies should the firm pursue first based on the following research data ? Please assume there is infinite customer demand.

Options:

A.

Acquiring a company overseas in order to manufacture the product, which would reduce costs by 75% in Year 1 (5% probability of the success )

B.

Developing a turnkey operation that reduces costs by 65% in Year 1 (30% probability of the success )

C.

Participate in a joint venture for new R&D that would help reduce costs by 50% by improving yields in Year 1 (20% probability of success )

D.

Licensing out the technology to a corporation in another country that would reduce costs by 55% in Year 1 (15% probability of success )

Question 21

In the European Union, many multinational companies have Work Councils that are created to protect workers interests. A company with 50 employees working across the EU has decided to create a Work Councils Recently, a court has fined the corporation for laying off 10% of the employee population in one of its E.U sites without discussing it with its Work Councils. Which of the following reasons represents the PRIMARY rationale for why this occurred?

Options:

A.

The company did not follow the collective bargaining agreement

B.

The company did not follow the voluntarily-provided program

C.

The company did not follow the government-provided program

D.

The company did not follow the government-mandated program

Question 22

You are preparing an on-assignment checklist for an individual going on an international assignment. Which of the following items is the LEAST important to pursue ?

Options:

A.

Creating avenues for communication

B.

Identify school for children

C.

Cross-cultural training

D.

Moving/relocation services

Question 23

Which of the following factor is NOT affected by demographic considerations?

Options:

A.

Business unit level strategies

B.

Corporate level strategies

C.

Functional strategies

D.

Government and regulatory agencies

Question 24

According to the McKinsey 7-S framework, which of the following is identified as a hard S?

Options:

A.

Staff

B.

Systems

C.

Shared values

D.

Skills

Question 25

Which of the following is NOT a reason why a company would pursue moving forward with an acquisition?

Options:

A.

Improve customer relations

B.

Increase their current market share

C.

Acquire new skills and talents

D.

Expand their product protfolio

Question 26

Which of the following is NOT a basic objective of a total compensation system ?

Options:

A.

Internal and external equity for employees

B.

All of the above

C.

Aligns with organization's vision, mission, and short and long-term strategies

D.

Provides direst compensation that leads the market

Question 27

Let’s assume you need to develop a strategic employer branding program. Which of the following is one of the LEAST effective methods in prositive employer branding?

Options:

A.

Providing above-market compensation packages

B.

Gathering local confidence by socially responsible actions, ie environmentally conscious

C.

Winning the Malcolm Baldrge National Quality Award

D.

Implementation of flexible work arrangements that reduce turnover by 10%

Question 28

Which of the following actions is NOT subject to prosecution, based on the Age Discrimination in Employment Act ( ADEA )?

Options:

A.

Age based discrimination against a U.S. citizen in Pakistan by an India based corporation.

B.

Age based discrimination against a U.S. citizen in Pakistan by a U.S. based corporation.

C.

Age based discrimination against a non-U.S. citizen in Pakistan by an India based corporation.

D.

Age based discrimination against a non-U.S. citizen in Pakistan by a U.S. based corporation.

Question 29

Productivity measures the _______and _______ of work done, taking into account the cost of the resources it took to do the work

Options:

A.

quantity and quality

B.

output and capital

C.

input and output

D.

output and quantity

Question 30

Which of the following is the next step in the change management process after an organization discusses the need for change?

Options:

A.

Establish a plan and a time line

B.

Implement and evaluate change

C.

Communicate the change plan

D.

Prepare alternative plans

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Total 204 questions