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Genesys GE0-803 Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Exam Practice Test

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Total 122 questions
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Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

Question 1

How are VoiceXML pages produced during a GVP call session?

Options:

A.

Web application server generates VoiceXML when processing asp or jsp pages

B.

VCS or IPCS produce VoiceXML when the call is initiated

C.

EMPS produces VoiceXML when the request comes in

D.

IPCS creates the VoiceXML when it relays SIP messages

Question 2

Which version of the VoiceXML Specification does GVP version 8.0 support?

Options:

A.

VoiceXML 1.0

B.

VoiceXML 1.1

C.

VoiceXML 2.0

D.

VoiceXML 3.0

Question 3

Based on the Popgateway1.log shown, what event occurred?

Question # 3

Options:

A.

WatchDog service is stopped

B.

Syntax error in the application code

C.

Web Server failure

D.

Text to Speech server is not available

Question 4

Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?

Options:

A.

PopGateway

B.

Page Collector

C.

MRCP Client

D.

Net Management

Question 5

Which is the valid dialing mode for Outbound Contact campaigns when using GVP?

Options:

A.

Predictive

B.

Power GVP

C.

Push Preview

D.

Progresssive

Question 6

The Voice Communication Server (VCS) processes __________ calls.

Options:

A.

VoIP

B.

IPCS

C.

Web-based GUI

D.

TDM

Question 7

Based on the Popgateway1.log shown, what event occurred?

Question # 7

Options:

A.

"Grandprize.vox" failed to download. No audio file was played.

B.

The caller hung up

C.

The voice application crashed. No more pages were fetched from web server.

D.

Speech recognition was not successful

Question 8

Which of the following chararacters should NOT be included in a GVP hostname?

Options:

A.

Dollar-sign $

B.

Underscore _

C.

Hyphen -

D.

At-sign @

Question 9

Is it necessary to declare and configure IVR-TServer in CME when the IVR is in a Behind

configuration? Choose the best statement.

Options:

A.

It is not necessary to declare it in CME

B.

It must be declared to configure the IVR Server options (gli_server_group_1, IServer et

IServerGLMSap)

C.

It must be declared because it is a part of IVR Server. But it have not to be configured

Question 10

When configuring GVP 8.1.2, Metadata can be imported through Genesys Administrator and

Configuration Manager.

Options:

A.

True

B.

False

Question 11

What RTP protocol is used for the IPCS SIP interface?

Options:

A.

UDP

B.

HTTP

C.

RTSP

D.

FTP

Question 12

Refer to the I-Server client log entry. What event might have occurred to cause this log entry?

Question # 12

Options:

A.

IVR Server Client or Genesys Queue Adapater cannot connect to the IVR Server.

B.

CNSocket has already been initialized

C.

Wrong Dialogic port was selected

D.

VCS/IPCS has not yet been installed

Question 13

The IVR Server Client is installed on A __________.

Options:

A.

VCS/IPCS

B.

EMPS

C.

IPCM

Question 14

When your GVP deployment requirements include SIP, Speech Recognition, and Text to Speech

using MRCP, which of the following would need to be installed (and not necessarily in this order)?

Options:

A.

GVP IPCS and Dialogic Software

B.

GVP VCS, ASR and TTS

C.

GVP IPCS, MRCP Server, ASR, and TTS

D.

GVP VCS, MRCP Server, and TTS engine

Question 15

The purpose of the Media Gateway is to __________.

Options:

A.

Process VoiceXML pages

B.

Process ASP pages

C.

Process TDM calls

D.

Perform the conversion between TDM voice to Voice over Internet Protocol (VoIP) and back again

Question 16

To bring up the 9810 listener window in EMPS you need to expand Server, CORE, click on

and then follow which links?

Options:

A.

Right-click on the Server and view

B.

Click link for Network Management GUI to open the 9810 listener

C.

Click the link for Server Explorer to open the 9810 listener

D.

There are no available links for the 9810 listener window in the EMPS.

Question 17

The components that make up a GVP 8.1.2 implementation can be stopped and started using the Monitoring tab in Genesys Administrator.

Options:

A.

True

B.

False

Question 18

When you make a change to a parameter, such as PopGateway, Route1, Route Type - from

InBound to OutBound, what needs to happen for this change to go into effect?

Options:

A.

Restart WatchDog

B.

No need to restart anything. New parameter value goes into effect immediately

C.

Restart the EMPS

D.

Restart MRCP Server

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