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GAQM CTL-001 Certified Team Leader (CTL) Exam Practice Test

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Total 70 questions
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Certified Team Leader (CTL) Questions and Answers

Question 1

Which of the following is not a tool for better listening?

Options:

A.

Verbal cues (such as leaning forward or nodding)

B.

Making eye contact appropriately

C.

Helping the other person complete their idea

D.

Asking questions to clarify your understanding

Question 2

Supervisors who work well with most people but find it difficult to handle discipline problems and immature people have which Style Profile?

Options:

A.

Style Profile 1-2 (Telling - Selling)

B.

Style Profile 2-3 (Selling - Participating)

C.

Style Profile 3-4 (Participating - Delegating)

D.

None of the above

Question 3

True or False: The Team Player Type survey divides team members into two groups. 

Options:

A.

True

B.

False

Question 4

You notice your team members are getting nervous and are anxious to leave. Which of the following could you try?

Options:

A.

Conclude the meeting and set a time for the next one

B.

Give everyone a break

C.

Provide some refreshments

D.

All of the above

Question 5

Features that make work naturally rewarding include competence, self-direction, rewards, and ______________________. 

Options:

A.

Principle

B.

Power

C.

Purpose

D.

Product

Question 6

We can easily discuss self-leadership in terms of: 

Options:

A.

Three corners

B.

Four pillars

C.

The ABC model

D.

Internal Phases

Question 7

True or False: In order for a group of people to be considered a team, they must be in the same physical location.

Options:

A.

True

B.

False

Question 8

Negative cues are things that

Options:

A.

Help you recognize what not to do

B.

Distract you from what you want to do

C.

Feed the negative voice in your head

D.

Boosts the morale of the entire team

Question 9

What does the TORI acronym stand for?

Options:

A.

A model of team building

B.

The inventor of teams

C.

The different team player styles

D.

The different team leader styles

Question 10

Which of the following statements describes the Authentic Idealist team player type?

Options:

A.

Focuses on having everyone in harmony on the team 

B.

Wants just the facts

C.

Dislikes storytelling

D.

Likes to follow a recipe

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Total 70 questions
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