Fortinet NSE6_FSR-7.3 Fortinet NSE 6 - FortiSOAR 7.3 Administrator Exam Practice Test

In FortiSOAR, the "Application Administrator" role is a default role that holds broad privileges, including the ability to assign permissions to other teams. This role is fundamental to system administration and is recommended not to be removed as it provides crucial administrative capabilities. Removing or modifying this role could impact FortiSOAR's ability to manage user roles and permissions effectively, which could hinder system operations and user management​.

When joining a FortiSOAR cluster as a standby node, the correct status value should be passive. Using active would imply that the node is trying to join as an active node, which could cause conflicts in the cluster setup. In FortiSOAR, standby nodes must be set as passive to ensure they are recognized correctly and to avoid conflicts with the primary node or other active nodes within the cluster. Therefore, setting the status to passive will resolve the issue and allow the node to join the cluster as intended​.

When troubleshooting the issue of the FortiSOAR GUI not being reachable, the first step should be to check the status of the nginx service, which is responsible for managing web requests. Using the command systemctl status nginx will provide information on whether the service is running and any potential issues or errors related to it. This approach is more efficient as it directly addresses the service responsible for the web interface, making it possible to diagnose and resolve common issues such as service failure, configuration errors, or connectivity problems​.

Upgrading a FortiSOAR HA cluster follows the same procedure regardless of whether it is configured in an active-active or active-passive setup. The process generally involves upgrading one node at a time to minimize service disruption. Best practices recommend upgrading the passive secondary node first before moving to the active primary node. This sequence helps maintain cluster stability and ensures that at least one node remains operational during the upgrade​.

When importing modules into FortiSOAR using the configuration wizard and selecting "Merge with Existing" as the bulk action, the behavior for field handling is as follows: any fields that already exist in the system are overwritten with the imported values. New fields from the imported module are added to the system, while fields that are not part of the imported module remain unaffected and are retained in the system. This option ensures that existing data structures are updated with new information without losing existing, but non-imported, fields​.

The FortiSOAR queue and shift management feature enables several key activities for managing shifts and queues. Administrators can initiate shift handovers, allowing for smooth transitions between shift leads and members. They can also designate specific roles within shifts, including shift leads and members, to define responsibilities. Additionally, queue rules can be established based on certain conditions, ensuring that incidents and tasks are assigned according to predefined criteria, which helps streamline operations and improve response times​.

The SLA Management Playbooks collection in FortiSOAR includes system-level playbooks designed to auto-populate date fields when the status of incident or alert records changes to Resolved or Closed. This functionality ensures that relevant date fields, such as resolution date or closure date, are accurately filled based on SLA criteria. By using SLA Management Playbooks, FortiSOAR automatically maintains date-related data integrity, which is essential for tracking and reporting purposes​.

In FortiSOAR's high availability (HA) setup, if the cyops-ha service becomes unresponsive, the system is configured to send a "heartbeat missed" notification after a specified period, which in this case is 60 minutes. This delay allows for transient issues to be resolved without triggering immediate alerts, while also ensuring that administrators are informed of prolonged service disruptions. Timely notifications about the cyops-ha service's status help maintain the reliability and responsiveness of the HA environment​.

In FortiSOAR, the service responsible for the playbook scheduling functionality is colcrybeatd. This service manages the timing and execution of scheduled playbooks, allowing for the automation ofvarious tasks at specified intervals. It ensures that playbooks execute according to their configured schedules, which can include tasks such as data ingestion, threat detection, or incident response actions. Proper functioning of this service is essential for the reliable automation of time-dependent processes within FortiSOAR​.

In a FortiSOAR HA cluster, if the former primary node is relegated to a secondary role but is stuck in a Faulted state, it indicates that the node has lost sync or faced a failure during a role change. To restore its functionality, first, you should remove it from the cluster using the csadm ha leave-cluster command. Once it has left the cluster, you can use the csadm ha join-cluster command to re-add the node as a secondary node. This process will allow it to sync back up with the cluster and resume its role as intended​.