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When you first power on the Avaya IP Office™, there are two default incoming call routes. One is to route all voice calls to the Hunt Group Main, which contains the first 10 users, and the other is for data calls.
By default, where are data calls routed?
When saving a configuration after making changes using the Manager Application, you get a warning that your configuration has errors.
Which step is needed to see the errors that are causing this warning message?
Which of the following is the correct method to find the IP address of an IP extension in the IP Office?
Which of the following is used to transmit alarm notifications to you?
After a failure of the original Primary Avaya IP Office™ server, a restore needs to be applied to a replacement Avaya IP Office™ server.
To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)
To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?
You have changed the default port numbers for UDP, TCP and TLS in the Avaya IP Office™ to support a SIP Remote Worker.
On which two additional items do you need to change the port numbers as well? (Choose two.)
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.
How would this be achieved?
Which Configuration tile within the Configuration Wizard, must be populated first, before any other tiles can be seen?
Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)
When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?
A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?
Which application is used to upgrade Avaya IP Office™ Server Edition?
In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?
Which two email clients are fully supported for IP Office IMAP services, which enable users to retrieve their voicemail messages through specific email programs? (Choose two.)
A customer tells you that the Avaya IP Office™ VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)
A Examine the IP Telephone VoIP settings
B. Use debug view.
C. Enable RTCP monitoring.
D. Check the PSTN Connection.
E. Use SSA.
What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?
Where is the TCP Streaming Tool located?
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client’s requirements, which level of deployment is required?
A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?
When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Office™ platform is not affected by the change from CentOS6 to CentOS7?
Select the two valid methods for sending voicemails to email using Voicemail Pro:
Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?
A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?
A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office™ 500V2.
In the System menu/Time Config Source, which setting would you select to achieve this?
Which three statements about Avaya IP Office™ Server Edition (non-Select) are true? (Choose three.)
Which requirement is needed to allow a user to use the Softconsole application?
Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?
When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?
A Server Edition customer has a capacity of registering five consoles simultaneously and wants to increase it to seven. What action should be taken to achieve this?
By adding a 4-port expansion card to the Avaya IP Office™ 500V2, how many expansion units can the Avaya IP Office™ support in total?
Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?
A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?
A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.
Where should this function be enabled?
Once the Avaya IP Office™ Server Edition is installed, which application can be used to install the required licenses for the system?
After the ignition process, what tool can be utilized to configure the IP500 V2 and Server Edition systems, in a step-by-step manner, for configuring Users, Groups, and Lines?
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?
On an Avaya IP Office™ 500V2 system, which application can be used to display the size of the configuration that is currently loaded into the Control Unit?
What displays the progress of a software upgrade on an expansion system?
Which Avaya IP Office™ application will allow a system administrator to see historical events and alarms on a trunk in the Avaya IP Office™?
Which Avaya IP Office™ 500V2 base module supports both Analogue and Digital telephony?
A customer's primary number is directed to the VM: Main destination in the incoming call route menu. Where should you look to ensure that these calls are being routed correctly?
When a voicemail message is left for a user, and if the customer is using Embedded Voicemail, where are the voice files held?
When you connect to the Avaya IP Office™ using System Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which additional key piece of information is displayed?
When creating a Short Code for connecting to a start point in Voicemail Pro modules, which Short Code feature should be utilized?
What is the maximum number of ISDN PRI trunks that can be configured on an IP500 control unit with 12 DID DS30 modules?
Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?
To display Avaya IP Office™ resources including CPU utilization, Channel utilization, and license status, which application is used?
Fax machines with modems may encounter difficulties with VoIP. Which of the following protocols can be employed to mitigate this issue?
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?
What is the default incoming call route for data calls on the IP Office, and which feature does it access by default?
To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?
Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15. Which of the following actions would be necessary to complete this increase?