Avaya 77201X Avaya IP Office Platform Implement Certified Exam Exam Practice Test

IP Office provides multiple ways to restrict outgoing calls: Call Barring (Option A) blocks specific numbers, Short Codes (Option B) can be configured to limit dialing patterns, and User Rights (Option C) define permissions per user, making Option D ("All of the above") correct.References: Avaya IP Office Security Configuration Guide, Short Code Configuration Guide.

The IP500 V2 control unit is versatile, supporting multiple trunk types depending on installed cards. Option D, "All of the above," is correct because it supports:

SIP Trunks(via IP networking and licensing),

Analog Trunks(via analog trunk cards like ATM4),

PRI Trunks(via PRI daughter cards like PRI 30 E1).This flexibility makes the IP500 V2 suitable for various telephony environments, from traditional PSTN to modern VoIP. Options A, B, and C are individually true but incomplete without acknowledging all supported types.References: Avaya IP Office IP500 V2 Installation Manual, Trunk Configuration Guide.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

The default port for SIP signaling in IP Office, as per industry standards, is 5060 (Option A). This applies to SIP trunks and endpoints unless customized. Option B (1720) is for H.323, Option C (8080) is for web services, and Option D (443) is for HTTPS.References: Avaya IP Office SIP Configuration Guide.

The primary benefit of IP Office Server Edition over the IP500 V2 is higher scalability (Option A). Server Edition supports up to 2500 users across multiple servers (Primary, Secondary, and Expansion Systems), whereas the IP500 V2 is limited to 384 users. This makes Server Edition ideal for larger or distributed organizations. Option B (lower cost) is incorrect as Server Edition typically involves higher costs due to its advanced features and hardware requirements. Option C (simpler installation) is false, as Server Edition’s multi-server setup is more complex than the standaloneIP500 V2. Option D (support for analog phones) applies to both systems, not a distinguishing benefit.References: Avaya IP Office Server Edition Deployment Guide, IP500 V2 Capacity Guidelines.

In IP Office, hunt groups can have their own voicemail mailboxes. When a call overflows from one hunt group to another and then goes to voicemail, it is typically sent to the mailbox of the last hunt group in the chain unless otherwise configured. Option C, "The second hunt group extension group mailbox only," is correct because the call ends up being handled by the second hunt group’s voicemail when it overflows and no one answers. Option A is incorrect as the first group is bypassed. Option B is wrong because calls don’t split across multiple mailboxes in this scenario. Option D (general sampling mailbox) is not a standard feature for this call flow.References: Avaya IP Office Hunt Group Configuration Guide.

A T1 trunk (PRI) supports 23 simultaneous calls (Option A) in North America, using 23 B-channels and 1 D-channel. Option B (24) includes the D-channel (not for calls), Option C (30) is for E1, and Option D (31) exceeds T1 capacity.References: Avaya IP Office Trunk Configuration Guide.

Avaya IP Office Web Manager (Option B) is a browser-based tool for configuring and managing Server Edition systems, offering an alternative to IP Office Manager. Option A is for Voicemail Pro, Option C is for SSA or third-party tools, and Option D is handled by Manager or HTTP provisioning.References: Avaya IP Office Web Manager Guide.

IP Office Server Edition supports up to 1024 SIP trunk channels (Option D) across the system, requiring sufficient licensing and bandwidth. Options A, B, and C represent lower capacities.References: Avaya IP Office SIP Trunk Configuration Guide.

Each VCM32 card supports 32 VoIP calls, so two VCM32 cards on an IP500 V2 support 64 simultaneous calls (Option B). Options A, C, and D reflect incorrect totals for this configuration.References: Avaya IP Office IP500 V2 Installation Manual.

IP Office supports up to 150 hunt groups (Option C), allowing flexible call distribution to groups of users. This limit applies across all editions (Essential, Preferred, Server Edition) and is sufficient for most deployments. Options A, B, and D do not reflect the documented maximum.References: Avaya IP Office Hunt Group Configuration Guide.

To operate SoftConsole, a specific license is required per user. Option B, "SoftConsole User," is the correct license, explicitly designed to enable the SoftConsole application for a single user, providing access to its call-handling features. Option A (Office Worker) supports one-X Portal and softphones but not SoftConsole. Option C (Receptionist) is not a license type; it’s a role that might use SoftConsole with the appropriate license. Option D (Avaya IP Endpoint) is for IP phones, not software applications like SoftConsole.References: Avaya IP Office Licensing Guide.

The default port for SMTP in Voicemail Pro is 25 (Option A), used for sending voicemail-to-email notifications. Option B (110) is POP3, Option C (143) is IMAP, and Option D (587) is an alternative SMTP port—not the default.References: Avaya IP Office Voicemail Pro Administration Guide.

The one-X Portal (Option B) allows users to initiate calls from their PC via click-to-dial functionality, integrating with their extension. Option A (SoftConsole) is for receptionists, Option C (Voicemail Pro) is for voicemail, and Option D (Web Manager) is for administration—not call initiation.References: Avaya IP Office one-X Portal User Guide.

The VCM32 card (Voice Compression Module) on the IP500 V2 supports up to 32 simultaneousVoIP calls (Option B), such as IP phone or SIP trunk calls, depending on codec and bandwidth. Options A, C, and D reflect incorrect capacities for a single VCM32.References: Avaya IP Office IP500 V2 Installation Manual.

Embedded Voicemail on the IP500 V2 is a lightweight voicemail solution stored on an SD card. It supports a maximum of 6 simultaneous voicemail channels (Option B), allowing up to 6 users to access voicemail or leave messages at once. This capacity is fixed and cannot be expanded, unlikeVoicemail Pro, which supports more channels with additional licensing. Options A, C, and D do not match the documented limit.References: Avaya IP Office Embedded Voicemail User Guide.

The IP500 V2 supports up to 16 analog trunks (Option D) using four ATM4 cards (4 ports each) in its expansion slots. Options A, B, and C represent partial configurations.References: Avaya IP Office IP500 V2 Installation Manual.

The Avaya Equinox desktop client is supported by multiple licenses: Office Worker (Option A), Power User (Option B), and Teleworker (Option C), depending on feature needs, making Option D ("All of the above") correct.References: Avaya IP Office Equinox Solution Guide, Licensing Guide.

"User Rights" (Option B) define permissions and features for IP Office users (e.g., call forwarding,conferencing), applied via user profiles or templates. Option A is for trunks, Option C is for Voicemail Pro, and Option D is for SSA—not user rights.References: Avaya IP Office User Configuration Guide.

The one-X Portal (Option B) provides a web-based interface where users can see the presence status (e.g., available, busy) of other IP Office users, enhancing collaboration. Option A (SoftConsole) is for call handling, Option C (Voicemail Pro) is for voicemail, and Option D (System Status) is for system monitoring—not user presence.References: Avaya IP Office one-X Portal User Guide.

Avaya 1600 series IP phones (H.323-based) require a DHCP server (Option A) to assign IP addresses and provide the TFTP/HTTP server address for firmware and settings. Option B is for trunks, Option C is for voicemail, and Option D is for resilience—not phone support.References: Avaya IP Office 1600 Series Configuration Guide.

Call Park (Option B) allows a user to park a call in a "slot" and retrieve it from another phone using a park code or button. Option A answers ringing calls, Option C transfers calls, and Option D holds calls—not retrieving parked ones.References: Avaya IP Office Feature Code Guide.

The default username for IP Office Server Edition Web Control is "Administrator" (Option B), used for initial access to the server’s administrative interface. Option A (admin) is used in other contexts, Option C (root) is for Linux-level access, and Option D (security) is a password, not a username.References: Avaya IP Office Server Edition Installation Guide.

Server Edition supports up to 148 Expansion Systems (Option C) in addition to the Primary and Secondary Servers, allowing massive scalability up to 2500 users. Options A, B, and D do not match the documented limit.References: Avaya IP Office Server Edition Deployment Guide.

The default security password for IP Office Manager is "password" (Option A), used for initial access to security settings. It’s recommended to change this immediately for security. Options B, C, and D are either user credentials or unrelated defaults.References: Avaya IP Office Security Configuration Guide.

Mobile Twinning (Option B) allows a user to link their IP Office extension to an external number (e.g., a mobile phone), so calls ring both devices simultaneously or sequentially. This is distinct from Option A (Call Forwarding), which redirects calls to another internal extension or voicemail, not typically an external number without additional setup. Option C (Remote Call Forward) is not a standard IP Office term, and Option D (Call Diversion) is a synonym for forwarding but less specific to external numbers.References: Avaya IP Office Mobile Twinning Configuration Guide.

Voicemail Pro supports an unlimited number of auto-attendant menus (Option D), limited only by system resources and configuration complexity. Options A, B, and C impose artificial limits not specified in the documentation.References: Avaya IP Office Voicemail Pro Administration Guide.

The Application Server (Option B) hosts applications like one-X Portal, Voicemail Pro, and Contact Center in Server Edition. Option A is a subset of its role, Option C is for Manager, and Option D is for SSA or external tools.References: Avaya IP Office Application Server Guide.

When an IP500 V2 control unit is factory reset or initially powered on, it assigns itself a default IP address for management access. Option C, "192.168.42.1," is the correct default IP address for the IP500 V2’s LAN1 interface. This address allows administrators to connect via IP Office Manager or a web browser for initial configuration. Options A, B, and D are common defaults for other devices (e.g., routers) but not the IP500 V2.References: Avaya IP Office IP500 V2 Installation Manual.

The Avaya IP Office Manager is a critical administrative tool used to configure and manage IP Office systems, including the Server Edition. The Server Edition is a scalable solution designed for larger deployments, allowing multiple IP Office servers (Primary, Secondary, and Expansion systems) to work together as a single system. Option B, "Manager shows the status of all servers on one screen," is true because, in Server Edition deployments, the IP Office Manager provides a consolidated view of the network, displaying the status of all connected servers (e.g., Primary Server, Secondary Server, and Expansion Systems) in a single interface. This feature simplifies monitoring and management across distributed systems. Option A is incorrect because, while web-based management exists (via Web Manager), the traditional Manager application is a standalone Windows-based tool, not fully ported to Web Management. Option C is incorrect as the Voicemail Pro Client is a separate application, not bundled within Manager. Option D is also incorrect because Manager is typically installed on a separate PC, not directly on the server itself, though it communicates with the server for configuration.References: Avaya IP Office Platform Server Edition Reference Configuration Guide, IP Office Manager documentation.