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Apple SVC-16A Apple Service Fundamentals Exam Practice Test

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Total 57 questions
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Apple Service Fundamentals Questions and Answers

Question 1

To power on the system, which of the following can be used on the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) logic boards?

Options:

A.

Two switches that can be flipped

B.

Two ports that be activated

C.

Two pads that can be shorted

D.

Two buttons that can be pressed

Question 2

Which Mac Book Pro listed below can use USB 3 devices at full speed?

Options:

A.

MacBook Pro (13-inch, Mid 2012)

B.

MacBook Pro (13-inch, Late2011)

C.

MacBook Pro (15-inch, Late 2011)

D.

MacBook Pro (17-inch, Late 2011)

Question 3

Which of the following could indicate accidental damage when inspecting the inside of a Mac mini (Late 2012) before a repair?

Options:

A.

Light dust in the fans

B.

Third-party RAM installed

C.

Lint gathered near the rear vents

D.

Oxidation or discoloration of the logic board

Question 4

If an issue is in the Hardware problem space, which of the following should be removed from the Apple product to further isolate the issue?

Options:

A.

All third party equipment

B.

Any third party applications

C.

Any third party extensions

D.

Any third party frameworks

Question 5

What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid 2012, have been triggered?

Options:

A.

Red

B.

Blue

C.

White

D.

Yellow

Question 6

What should be done to protect the Thunderbolt and USB 3 port during handling or shipment of the Mac Book Pro (Retina, 13-inch, Late 2012, Early 2013 and Late 2013 logic board?

Options:

A.

Install screws on logic board.

B.

Immediately place logic board into ESD bag to protect ports.

C.

Install port covers over the ports

D.

Use Kapton tape cover the ports and the C-shapedEMI ground tabs

Question 7

Which of the following is a valid electrical safety precaution when working on a computer or display with exposed, potentially energized parts?

Options:

A.

Use only metal screw drivers or fingers as needed to connect or disconnect cables.

B.

Always wear an ESD wrist or heel strap when working on plugged in systems.

C.

Be very careful handling the logic board or power supply while the computer is plugged in.

D.

Remove rings, watches, necklaces, metal-rimmed eyewear and other metallic articles before workingon the computer.

Question 8

Examine the image. You have a cable with a connector of this shape. What type of cable might this be? (Select two.)

Question # 8

Options:

A.

Thunderbolt

B.

Mini DisplayPort

C.

USB 2.0

D.

FireWire800

E.

MiniDVI

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Total 57 questions
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