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Apple Apple-Device-Support Apple Device Support Exam (SUP-2024) Exam Practice Test

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Total 141 questions

Apple Device Support Exam (SUP-2024) Questions and Answers

Question 1

Scenario

You configured a VPN server that supports the L2TP over IPSec protocol. You would like to add the VPN configuration to your Mac.

Which action menu option should you use to manually configure VPN in Network settings?

Options:

A.

Add Service

B.

Manage Virtual Interfaces

C.

Set Service Order

D.

Add VPN Configuration

Question 2

Scenario

Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.

Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.

Question # 2

Options:

Question 3

Where do you go to tell if an iPad has an MGM solution installed?

Options:

A.

Privacy & Security > Device Management

B.

General > Profiles & Device Management

C.

Privacy & Security > Analytics & Improvements

D.

General > VPN & Device Management

Question 4

Which screen indicates that iPhone is in recovery mode and ready to be updated or restored?

A)

Question # 4

B)

Question # 4

C)

Question # 4

D)

Question # 4

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Question 5

Select three responses.

Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

Options:

A.

Go to Settings > General > Trackpad & Mouse > Reset.

B.

Restart your iPad.

C.

Remove any other iPad case or cover.

D.

Contact AppleCare.

E.

Update your iPad to the latest version of iPadOS.

Question 6

What happens when you restore a Mac with Apple silicon with Apple Configurator?

Options:

A.

It updates the firmware and recoveryOS, and erases and installs macOS.

B.

It restores the system state from before a corrupted battery drain.

C.

It recovers data from a Time Machine snapshot on the internal storage.

D.

It forces the Mac to perform any pending software updates.

Question 7

You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you're asked to enter a password. What is the most likely reason that this screen appears?

Options:

A.

Your Mac is enrolled in an MDM solution and has a FileVault password set.

B.

Your Mac has a security policy set that disallows access to recoveryOS.

C.

Your Mac is enrolled in an MDM solution and has a recoveryOS password set.

D.

Your Mac has a Startup Utility password set.

Question 8

How do you start up in safe mode on a Mac with Apple silicon?

Options:

A.

1. Shut down your Mac, Turn on your Mac and continue to press and hold the power button. O A. 2. When the startup options window appears, release the power button.

3. Select your startup disk, press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

4. Log in to your Mac.

B.

1. Connect to power, then shut down your Mac. B. 2. Press and hold the power button for three seconds, then remove power for at least 10 seconds.

3. Wait for the Continue in Safe Mode button to appear.

4. Log in to your Mac.

C.

1. Shut down your Mac. then quickly press the power button three times. O C. 2. Wait until the startup options window appears.

3. Select your startup disk, then press and hold the Shift key until the Continue in Safe Mode button appears

4. Continue to press and hold the Shift key until the Login window appears or you're asked to log in again.

D.

1. Shut down your Mac, then press and hold the power button for three seconds.

2. When the startup options window appears, select your startup disk.

3. Click the Continue in Safe Mode button.

4. Log in to your Mac.

Question 9

You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect. Which menu option should you choose to see current activity in Apple Configurator?

Options:

A.

View > Activity

B.

View > Show Status Bar

C.

Actions > Open Activity

D.

Window > Activity

Question 10

What enables applications to be run on Apple silicon macs that were originally built for intel based macs?

Options:

A.

Xcode

B.

Rhapsody

C.

Universal Binary

D.

Rosetta 2

Question 11

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Options:

A.

Do Not Disturb

B.

Focus filter

C.

Shortcut automation

D.

Focus schedules

Question 12

Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

Options:

A.

Console

B.

Disk Utility

C.

System Information

D.

Activity Monitor

Question 13

Select Four.

Which iPads is the Apple Pencil 1st gen compatible with?

Options:

A.

iPad Air (3rd gen)

B.

iPad Air (4th gen)

C.

iPad (6th gen and newer)

D.

iPad Pro 12.9 inch (1st and 2nd gen)

E.

iPad Mini (5th gen)

F.

iPad Pro 12.9 inch (2nd and 3rd gen)

Question 14

Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

Options:

A.

Recovery diagnostics

B.

Recovery log

C.

Share disk

D.

Startup Security Utility

Question 15

You're experiencing odd behavior with a Custom App on your iPad.

How should you gather information about the app issue?

Options:

A.

Turn on debug logging.

B.

Open Apple Configurator for iPhone and run diagnostics.

C.

Turn on advanced analytics.

D.

Gather a sysdiagnose.

Question 16

Which setting should you check to find out if ACME manages her iPhone?

Options:

A.

Privacy & Security > Device Management

B.

Control Center > Device Profile

C.

General > Software Update

D.

General > VPN & Device Management

E.

General > Profile & Device Management

Question 17

How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

Options:

A.

Seven

B.

Five

C.

Three

D.

Ten

Question 18

Use this image to answer the question.

Question # 18

Which iPad model is compatible with Apple Pencil (2nd generation)?

A)

Question # 18

B)

Question # 18

C)

Question # 18

D)

Question # 18

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Question 19

How many times can you enter your iPhone passcode wrong before your account is disabled?

Options:

A.

Five

B.

Ten

C.

Three

D.

Six

Question 20

Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?

Options:

A.

Design for IT

B.

Apple Developer Program

C.

Apple Seed for IT

D.

Apple Developer Enterprise Program

Question 21

Which feature allows you to share your screen during a FaceTime Call?

Options:

A.

Stage Manager

B.

SideCar

C.

SharePlay

D.

AirPlay Receiver

Question 22

Use this image to answer the question.

Question # 22

How do you get to this screen on iPhone?

Options:

A.

Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears.

B.

Press the side button then one of the volume buttons. The Emergency Call slider appears.

C.

Rapidly press the volume up button five times. The Emergency Call slider appears.

D.

Press and hold the side button, then drag the Emergency Call slider to call emergency services.

Question 23

Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

Options:

A.

Restore

B.

Revive

C.

Update

D.

Erase all Content and Settings

Question 24

How do you view log messages grouped by activity in Console on a Mac?

Options:

A.

Click the Activities button in the Console toolbar.

B.

Control-click the process window and select Group by Activity.

C.

Add:activity to a search string in the Console search field.

Question 25

Which disk format should you use to create a bootable macOS installer that includes macOS Recovery on an external storage device?

Options:

A.

APFS (Encrypted)

B.

Mac OS Extended (Encrypted)

C.

APFS

D.

MacOS Extended

Question 26

Select the setting in the sidebar that you should use to turn on firewall on your Mac.

Question # 26

Options:

Question 27

You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls.

Which iPhone feature can you use to help you see and operate Apple Watch more easily?

Options:

A.

Apple Watch Mirroring

B.

Ask Siri

C.

Voice Over

D.

Audio Descriptions

Question 28

Use this image to answer the question.

Question # 28

What does this iPhone Privacy Warning message indicate?

Options:

A.

Limit IP Address Tracking is disabled for this network

B.

iOS has detected a spoofed MAC address on the network

C.

Private Wi-Fi Address is disabled for this network

D.

Local network access is enabled for a third-party app

Question 29

Which three peripherals can you share between iPad and Mac when using Universal Control?

Options:

A.

Trackpad

B.

Apple Pencil

C.

Keyboard

D.

Touch ID

E.

Mouse

Question 30

What does Find My use to locate lost or missing devices?

Options:

A.

Bluetooth

B.

Cellular Data

C.

Built in trackers

D.

Wi-Fi

Question 31

Which two types of Activation Lock are available to organizations?

Options:

A.

Individual-linked

B.

Device-linked

C.

User-linked

D.

Personal

E.

Organization

Question 32

Which macOS resource displays the status of network interfaces in a dynamic list?

Options:

A.

VPN settings

B.

Network settings

C.

Internet Accounts settings

D.

Wireless Diagnostics

Question 33

Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

Options:

A.

Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.

B.

Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.

C.

Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.

D.

Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.

Question 34

What is the feature on iPhone called where you can convert your physical SIM card to an eSIM?

Options:

A.

eSIM Quick Transfer

B.

eSIM Swap

C.

eSIM Transfer

D.

eSIM Carrier Transfer

Question 35

How many times does Face ID attempt a face match before requiring you to enter a passcode?

Options:

A.

Seven

B.

Three

C.

Five

D.

Ten

Question 36

Use this image to answer the question.

Question # 36

Why is the screen sharing service disabled with the message "This service is currently unavailable"?

Options:

A.

TCP and UDP ports 5900 are currently blocked on this network.

B.

An internet connection is currently unavailable.

C.

Screen sharing is being controlled by the remote management service.

D.

Screen sharing is being controlled by the remote login service.

Question 37

Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

Options:

A.

Universal Control

B.

Screen Sharing

C.

Sidecar

D.

Stage Manager

Question 38

How to access Emergency SOS on your iPhone?

Options:

A.

Press and hold the side button and one of the volume buttons until the appears.

B.

Press and hold the volume button and swipe down on your screen.

C.

Press the home button 5 times quickly.

D.

Press and hold the side button until the Emergency SOS slider appears.

Question 39

Where can you change the undo send delay setting on your iPad?

Options:

A.

General > Mail > Undo Send Delay

B.

Open your mail app then open settings and select Undo Send Delay.

C.

Settings > Mail > Accounts > Undo Send Delay

D.

Settings > Mail > Undo Send Delay

Question 40

Which wireless feature allows you to use your iPhone to provide wireless internet access to your Mac without a password?

Options:

A.

Preferred Networks

B.

Auto Locations

C.

Instant Hotspot

D.

Carrier Services

Question 41

Where can you add a VPN configuration in macOS?

Question # 41

Options:

Question 42

At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

Options:

A.

-50 dBm

B.

-100 dBm

C.

-70 dBm

D.

-80 dBm

Page: 1 / 14
Total 141 questions